Let MicroStrategy manage your operations from our global delivery center (GDC) staffed by Certified MicroStrategy Consultants to ensure your Business Intelligence applications run reliably and efficiently –24 x 7 x 365. Through the use of our certified services we can reduce your costs, improve your operations, improve development cycle time, decrease risk and allow you to redeploy your best internal talent on other high value projects.

1. MicroStrategy Production Application Support Offering
MicroStrategy Professional Services
Through the use of our certified services we can reduce your costs, improve your
operations, improve development cycle time, decrease risk and allow you to redeploy
your best internal talent on other high value projects.
Let MicroStrategy manage your
operations from our global delivery
center (GDC) staffed by Certified
MicroStrategy Consultants to ensure
your Business Intelligence
applications run reliably and
efficiently – 24 x 7 x 365

2. MicroStrategy Production Application Support Offering
Driving and Delivering Real Value
You can choose the managed services you need. Whether you're just looking for agile
based application development or want to outsource your entire platform
administration, MicroStrategy can customize a managed service package to meet your
organizations needs.
Privilege and Security Administration / License Management and Compliance Application Maintenance
Managing (creating/deleting/updating/importing) MicroStrategy Groups and Maintaining Caches
Users Managing intelligent cubes
Controlling access to application functionality Managing history list
Sample
Scope
Controlling access to data Managing schedules and subscriptions
Monitoring license compliance against number of users Administering report delivery(distribution
services)
Server Configuration Management
Administering report delivery (narrowcast services
Monitoring system usage
– not selected)
Analyzing system usage and application performance
Application Change Management
Server Configuration Management Managing MicroStrategy objects (not selected)
Administering MicroStrategy Web and MicroStrategy Web cookies Platform planning and execution
Low Medium High
Environment
Sample
2 environments, less than 10 users groups 4 environments, less than 50 users groups and 6 environments, 400 users groups and 5000
and users, less than 2 projects, less than 500 users, 10 projects, 200 reports, 35 users, 20 projects, 5000 reports, 200
20 reports, no dashboards, cubing or dashboards, low usage of cubing or caching dashboards, high usage of cubing or caching
caching for performance, standard for performance, standard authentication, low for performance, standard authentication,
authentication, no report delivery usage of report delivery (narrowcast or high usage of report delivery (narrowcast or
(narrowcast or distributed services) distributed services) distributed services)
Steps
Next
Work with your Professional Services Director to finalize scope, review current environment, and determine budgetary pricing.