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Welcome to
         Megatrends in Business
           A speakers series sponsored by

 The University of North Carolina at Chapel Hill
       Kenan-Flagler Business School
MBA for Executives & Executive Development
                     Programs
MBA for
Executives   Weekend MBA, OneMBA®




             Visit our web sites:
             www.emba.unc.edu
             www.OneMBA.org
             Blog: www.EMBAtalk.com
             Follow us www.emba.unc.edu/connect
UNC Executive
 Development            Custom and Open Enrollment Programs




     UNC Executive Development partners with successful companies
      to develop leaders and build better organizations by leveraging
               p                            g            y       g g
                        The Power of Experience.
              For more information: www.ExecDev.unc.edu
                    or contact us at 1-800-UNC-EXEC
America in the Reset World:
  Charting N
  Ch ti a New C   Course


       Professor Peter Brews
  Kenan-Flagler Business School,
University of North Carolina at Chapel
                  Hill

            Megatrends
  The Westin Arlington Gateway
           April 15, 2010
Presentation Outline



• What is Reset, why choose it as headline?


• Resets facing America: what is the Reset World?


• Theory of Reset?


• How far in are we?


                       Questions welcome any time
Reset

                             ‘To set again or anew’

                      Merriam-Webster
                      Merriam Webster Online Dictionary


                                     Re·set

                           – verb (used with object)

1.
1 to set again: to reset an alarm clock
                                  clock.

2. to set back the odometer on (an auto or other vehicle) to a lower reading: a
used-car dealer charged with resetting his cars

                                Dictionary.com
Potential Resets facing America



  Consumption Reset: conspicuous to careful; more to less
        p                p                 ;


                         or corollary


           Savings/Investment Reset: Less to more



Fiscal Reset: less to more taxes/more to less govt. expenditure
Consumption, savings, fiscal resets necessary because America has lived
                 beyond means for past generation…



             Country out of balance, publically and privately
Major Conclusions
US Federal Gross Debt as % of GDP: 1940-2009


.




    Source: zFacts com
            zFacts.com
US Gross Federal Debt is now around 98% of US GDP




Source: http://www.usgovernmentspending.com/downchart_gs.php?year=1792_2010&view=1&expand=
US Macroeconomic data: Consumption and Mortgage Equity Withdrawals




   Graph constructed by Professor Christian Lundblad, Kenan-Flagler Business School, University of North Carolina at
                                                     Chapel Hill.

Consumption and GDP data from the Bureau of Economic Analysis (BEA). Mortgage equity withdrawals are measured as
the year-over-year change in mortgage debt (from the Federal Reserve Flow of Funds) minus 70 percent of residential
investment spending (f
                     (from the BEA). (Source: L. Josh Bivens, Economic Policy Institute)
                                  ) (S                                                 )
US Macroeconomic data: Home prices, building costs, interest rates, population
                            p     ,        g      ,               ,p p




   Source: http://www.econ.yale.edu/~shiller
Other
                         Oth resets facing America
                                 t f i A       i



   Political Economy Reset: From Last Super Power to First Among Equals


                Energy Reset: From fossil to renewable fuels


             Globalization Reset: From supply to market seeking



These three are less classical ‘resets’ than structural changes Americans must
                                resets
                                  face/adjust to
Reset classically about returning t practices f ll
R   t l    i ll b t t i to               ti   followed b f
                                                     d before; i li return t
                                                               implies t   to
                              previous status quo




 But reset includes new behaviors as well as returning to sq; reset often also
                       involves change management
If reset involves change before constructing Theory of Reset consult Theory of
                           Change Management
                                   Management….
Change Management Approaches/Models


Top down versus bottom up; directed versus
 participative

Shock therapy versus gradual change

Change as unfreeze, change refreeze (Lewin
          unfreeze change,          (Lewin,
1951)

Change as D x M x I > Cost of Change (Beer 1989)
                                     (Beer,

Theory E versus Theory O Change (Beer and Nohria,
2000)
    )
Beer’s Model: Change as D x M x I > C


             Successful Change = D x M x I > C

                           where:

             D = Dissatisfaction with status quo

   M = Model of future state aspired to, including
     structures, systems, behaviors, attitudes etc.

I = Implementation/processes/sequence of events required to
 learn new structures, systems, behaviors, attitudes such that
    desired state is achieved and the change accomplished
and C = Cost of Change, i.e.


Loss of power

Loss/obsolescence of skills/competences

Loss of relationships/jobs
L     f l ti     hi /j b

Loss of rewards/benefits/titles

Loss of indentity

Costs if status quo maintained/change not implemented
There is no more delicate matter to take in hand, nor more dangerous
 to conduct, nor more doubtful in its success, than to be the leader in
    the introduction of changes. For he who innovates will have for
 enemies all those who are well off under the old order of things and
                                                            things,
 only lukewarm supporters in those who might be better off under the
                                 new.

                         Niccolo Machiavelli
Towards a Theory of Reset


1) Consider level of D; if population not ready to reset increase D

                          “Don’t let crisis go to waste…”
                                            g

2) If reset is back to previous status quo, go there after establishing urgent need
to do so

3) If reset involves new model/solutions, follow accepted change management
procedures, i.e. ensure D, build and test model, roll out etc., and

             • Make sure all stakeholders with role to play in model’s
            construction/testing/rolling out are involved in construction

  • Look for best overall model/solution not driven by stakeholders with narrow
                          model/solution,
                interest that might confound/hijack model/solution
Towards a Theory of Reset




4) Model’s terms and leadership actions will also impact reset’s success:



                  • Shared sacrifice will enhance acceptability

                    • Leaders must be first to adopt reset ….
Towards a Theory of Reset

5) How model/solution i f
   H     d l/ l ti is framed/sold also i
                           d/ ld l important:
                                         t t

  “Americans could reduce their consumption by 20 percent and they probably
                            would not notice it…”

                                       or

  “What would happen to your quality of life if you had 20 percent less stuff?”
   What                                                                 stuff?

                                       or

                     “Do you live to work, or work to live?”

                                       or

   “And if you think we are in trouble, visit Haiti, Zimbabwe, Mexico, Iceland,
   Greece, etc…keep your scale/perspective, show some character, etc…”
For challenging resets managing expectations and framing reset positively key


   Also best if leaders ‘tell the truth’ backed by credible, balanced evidence
                         tell     truth            credible


                              People not stupid…
How f i are we?
H   far in    ?
Resets/adjustments needed:


              • < 5 - 10 % in US Consumption as % of GDP

                   • > in US Savings to 5 - 10% of GDP

                      • > in US taxes 3 - 5 of GDP %

                   • < 20% in average US body weight


i.e. all must save more, consume less, adjust consumption expectations, de-
                                   lever

Note: 2009 QIII Personal Consumption Expenditure was estimated to be just
         over 71% of GDP; GDP in 2009 < by more than 3 percent
Average Real GDP Growth


 Year                Growth Rate
2009                      -3.2
2008                      0.43
2007                      2.13
2006                      2.65
2005                      3.08
2004                      3.58
2003                      1.83


U.S. Bureau of Economic Analysis
     2009 estimate until Sept.
Gross Private Domestic Fixed Investment


                     US$ billions
  Year             (2005 base year)
  2009                   1,453.0
  2008                   1,989.4
  2007                   2,146.2
  2006                   2,230.4
  2005                   2,172.2
  2004                   2,058.2
  2003                   1,871.6


 U.S. Bureau of Economic Analysis
     2009 2nd Quarter estimate
Future Scenarios:



 Party On, Dude

       To

  Tighten Belts
Party On, Dude



• Bailouts continue/budget deficits g
                       g            grow, p
                                        , pandering rather than p
                                                  g             pain: no p y as
                                                                         pay
you go imposed

• Government borrowing increases, private investment/GDFI crowded out,
welfare grows - corporate and consumer

• World eventually becomes nervous of US$/Economy, dumps US$, status of
world reserve currency lost to Euro or Rmb

• US descends into second class status, paying off today’s debt through
inflation, debasing currency into Mickey Mouse money

• This is worst case scenario, unlikely but possible
Tighten Belts: Take the Pain, Adjust, Emerge..

• After stabilization, tightening occurs: interest rates rise to encourage
savings/counter inflation, budget deficit stabilizes, federal govt. > discipline

• Short to near term economic growth declines/moderates, jobs lost, Americans
reduce consumption, increase savings to de-lever balance sheets, increase
savings/cushions

• After initial adjustment US economy resumes growth based on ongoing
productivity gains, clean tech/high tech/organic innovation, local and export led
growth

• China, Brazil, India, others become locomotives of global growth, lasting well
into the 21st Century, consumption model evolves

• US evolves from last Superpower to First Among Equals
Situational check

• Obama Administration/Congress still stemming bleeding, closer to p y on, dude
                                g            g        g,           party ,
than to tightening belts; triage


• Deficit for 2009 federal budget forecast to exceed US$1 6 trillion 3x greater than
                                                       US$1.6 trillion,
2008; possibly >US$1 trillion next year too; easier to increase debt than to impose
discipline/pay as you go


• Choice between stimulating investment vs. consumption vs. permitting correction;
borrowing should be for investment, not for consumption


• Pres. Obama’s talk of fiscal responsibility encouraging…walking tight rope


• Serious belt tightening only likely after next Presidential election; most likely if
O’bama re-elected …
Either way Americans must reduce consumption/living standards to match
productivity/income, and prepare for the additional overhead of healthcare,
  baby boomer retirement costs, and for clean energy development costs
     y                                              gy



 We probably cannot borrow grow vote our way out of the current mess
                    borrow, grow,



  More than likely, future entitlement expenditure will have to be curtailed
(see O’Bama’s Deficit Reduction Panel, headed by Bowles and Simpson)
And we still have some way to go in a long term adjustment that will span
                       decades, if not generations…




Economic recovery/growth in the short/medium term likely to be muted, below
                                  trend
                                  t d
For the sake of our children/grand children we must deal with our
    economic imbalances (short term) as well as with Global
             Warming/Climate Change (long term)



  We are currently mortgaging their futures, economically and
                      environmentally…




                    BIG TIME
But don t go from irrational exuberance to irrational depression
    don’t



                  All a question of balance...
Whether US declines or revitalizes depends upon political
  choices/leadership and willingness of all to confront reality and adjust
                   p           g                              y       j


               End of world not nigh, it could be far worse…


  US economy still envy of world, flexible, innovative, open for business,
                               productive


While recovering from our party and hangover, all must work to keep it that
                                 way!!!!

  Defer gratification, invest/save, and most importantly live within means


And the longer we wait/leave the adjustment, the bigger it will be, the more
                               it will cost…
And remember principles of Reset/Change Management


1) ) Consider the level of D; if population not ready to reset, increase D

2) If reset bac to p e ous status quo go t e e a te estab s g u ge t need
  ) eset back previous                   there after establishing urgent eed
to do so

3) If reset involves new model/solutions, follow accepted change management
procedures, i.e.
procedures i e ensure D build/test model roll out etc
                         D,          model,

4) Model’s terms and actions of leaders will impact reset’s success

5) How model/solution is framed/sold important, and manage expectations
astutely
                                 Two more:

6) Change always harder than you think it will be, takes longer, costs more…

7) Change is never as hard as you worry it will be…

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Unc Megatrends April 10 Brews

  • 1. Welcome to Megatrends in Business A speakers series sponsored by The University of North Carolina at Chapel Hill Kenan-Flagler Business School MBA for Executives & Executive Development Programs
  • 2. MBA for Executives Weekend MBA, OneMBA® Visit our web sites: www.emba.unc.edu www.OneMBA.org Blog: www.EMBAtalk.com Follow us www.emba.unc.edu/connect
  • 3. UNC Executive Development Custom and Open Enrollment Programs UNC Executive Development partners with successful companies to develop leaders and build better organizations by leveraging p g y g g The Power of Experience. For more information: www.ExecDev.unc.edu or contact us at 1-800-UNC-EXEC
  • 4. America in the Reset World: Charting N Ch ti a New C Course Professor Peter Brews Kenan-Flagler Business School, University of North Carolina at Chapel Hill Megatrends The Westin Arlington Gateway April 15, 2010
  • 5. Presentation Outline • What is Reset, why choose it as headline? • Resets facing America: what is the Reset World? • Theory of Reset? • How far in are we? Questions welcome any time
  • 6. Reset ‘To set again or anew’ Merriam-Webster Merriam Webster Online Dictionary Re·set – verb (used with object) 1. 1 to set again: to reset an alarm clock clock. 2. to set back the odometer on (an auto or other vehicle) to a lower reading: a used-car dealer charged with resetting his cars Dictionary.com
  • 7. Potential Resets facing America Consumption Reset: conspicuous to careful; more to less p p ; or corollary Savings/Investment Reset: Less to more Fiscal Reset: less to more taxes/more to less govt. expenditure
  • 8. Consumption, savings, fiscal resets necessary because America has lived beyond means for past generation… Country out of balance, publically and privately
  • 10. US Federal Gross Debt as % of GDP: 1940-2009 . Source: zFacts com zFacts.com
  • 11. US Gross Federal Debt is now around 98% of US GDP Source: http://www.usgovernmentspending.com/downchart_gs.php?year=1792_2010&view=1&expand=
  • 12. US Macroeconomic data: Consumption and Mortgage Equity Withdrawals Graph constructed by Professor Christian Lundblad, Kenan-Flagler Business School, University of North Carolina at Chapel Hill. Consumption and GDP data from the Bureau of Economic Analysis (BEA). Mortgage equity withdrawals are measured as the year-over-year change in mortgage debt (from the Federal Reserve Flow of Funds) minus 70 percent of residential investment spending (f (from the BEA). (Source: L. Josh Bivens, Economic Policy Institute) ) (S )
  • 13. US Macroeconomic data: Home prices, building costs, interest rates, population p , g , ,p p Source: http://www.econ.yale.edu/~shiller
  • 14. Other Oth resets facing America t f i A i Political Economy Reset: From Last Super Power to First Among Equals Energy Reset: From fossil to renewable fuels Globalization Reset: From supply to market seeking These three are less classical ‘resets’ than structural changes Americans must resets face/adjust to
  • 15. Reset classically about returning t practices f ll R t l i ll b t t i to ti followed b f d before; i li return t implies t to previous status quo But reset includes new behaviors as well as returning to sq; reset often also involves change management
  • 16. If reset involves change before constructing Theory of Reset consult Theory of Change Management Management….
  • 17. Change Management Approaches/Models Top down versus bottom up; directed versus participative Shock therapy versus gradual change Change as unfreeze, change refreeze (Lewin unfreeze change, (Lewin, 1951) Change as D x M x I > Cost of Change (Beer 1989) (Beer, Theory E versus Theory O Change (Beer and Nohria, 2000) )
  • 18. Beer’s Model: Change as D x M x I > C Successful Change = D x M x I > C where: D = Dissatisfaction with status quo M = Model of future state aspired to, including structures, systems, behaviors, attitudes etc. I = Implementation/processes/sequence of events required to learn new structures, systems, behaviors, attitudes such that desired state is achieved and the change accomplished
  • 19. and C = Cost of Change, i.e. Loss of power Loss/obsolescence of skills/competences Loss of relationships/jobs L f l ti hi /j b Loss of rewards/benefits/titles Loss of indentity Costs if status quo maintained/change not implemented
  • 20. There is no more delicate matter to take in hand, nor more dangerous to conduct, nor more doubtful in its success, than to be the leader in the introduction of changes. For he who innovates will have for enemies all those who are well off under the old order of things and things, only lukewarm supporters in those who might be better off under the new. Niccolo Machiavelli
  • 21. Towards a Theory of Reset 1) Consider level of D; if population not ready to reset increase D “Don’t let crisis go to waste…” g 2) If reset is back to previous status quo, go there after establishing urgent need to do so 3) If reset involves new model/solutions, follow accepted change management procedures, i.e. ensure D, build and test model, roll out etc., and • Make sure all stakeholders with role to play in model’s construction/testing/rolling out are involved in construction • Look for best overall model/solution not driven by stakeholders with narrow model/solution, interest that might confound/hijack model/solution
  • 22. Towards a Theory of Reset 4) Model’s terms and leadership actions will also impact reset’s success: • Shared sacrifice will enhance acceptability • Leaders must be first to adopt reset ….
  • 23. Towards a Theory of Reset 5) How model/solution i f H d l/ l ti is framed/sold also i d/ ld l important: t t “Americans could reduce their consumption by 20 percent and they probably would not notice it…” or “What would happen to your quality of life if you had 20 percent less stuff?” What stuff? or “Do you live to work, or work to live?” or “And if you think we are in trouble, visit Haiti, Zimbabwe, Mexico, Iceland, Greece, etc…keep your scale/perspective, show some character, etc…”
  • 24. For challenging resets managing expectations and framing reset positively key Also best if leaders ‘tell the truth’ backed by credible, balanced evidence tell truth credible People not stupid…
  • 25. How f i are we? H far in ?
  • 26. Resets/adjustments needed: • < 5 - 10 % in US Consumption as % of GDP • > in US Savings to 5 - 10% of GDP • > in US taxes 3 - 5 of GDP % • < 20% in average US body weight i.e. all must save more, consume less, adjust consumption expectations, de- lever Note: 2009 QIII Personal Consumption Expenditure was estimated to be just over 71% of GDP; GDP in 2009 < by more than 3 percent
  • 27. Average Real GDP Growth Year Growth Rate 2009 -3.2 2008 0.43 2007 2.13 2006 2.65 2005 3.08 2004 3.58 2003 1.83 U.S. Bureau of Economic Analysis 2009 estimate until Sept.
  • 28.
  • 29. Gross Private Domestic Fixed Investment US$ billions Year (2005 base year) 2009 1,453.0 2008 1,989.4 2007 2,146.2 2006 2,230.4 2005 2,172.2 2004 2,058.2 2003 1,871.6 U.S. Bureau of Economic Analysis 2009 2nd Quarter estimate
  • 30. Future Scenarios: Party On, Dude To Tighten Belts
  • 31. Party On, Dude • Bailouts continue/budget deficits g g grow, p , pandering rather than p g pain: no p y as pay you go imposed • Government borrowing increases, private investment/GDFI crowded out, welfare grows - corporate and consumer • World eventually becomes nervous of US$/Economy, dumps US$, status of world reserve currency lost to Euro or Rmb • US descends into second class status, paying off today’s debt through inflation, debasing currency into Mickey Mouse money • This is worst case scenario, unlikely but possible
  • 32. Tighten Belts: Take the Pain, Adjust, Emerge.. • After stabilization, tightening occurs: interest rates rise to encourage savings/counter inflation, budget deficit stabilizes, federal govt. > discipline • Short to near term economic growth declines/moderates, jobs lost, Americans reduce consumption, increase savings to de-lever balance sheets, increase savings/cushions • After initial adjustment US economy resumes growth based on ongoing productivity gains, clean tech/high tech/organic innovation, local and export led growth • China, Brazil, India, others become locomotives of global growth, lasting well into the 21st Century, consumption model evolves • US evolves from last Superpower to First Among Equals
  • 33. Situational check • Obama Administration/Congress still stemming bleeding, closer to p y on, dude g g g, party , than to tightening belts; triage • Deficit for 2009 federal budget forecast to exceed US$1 6 trillion 3x greater than US$1.6 trillion, 2008; possibly >US$1 trillion next year too; easier to increase debt than to impose discipline/pay as you go • Choice between stimulating investment vs. consumption vs. permitting correction; borrowing should be for investment, not for consumption • Pres. Obama’s talk of fiscal responsibility encouraging…walking tight rope • Serious belt tightening only likely after next Presidential election; most likely if O’bama re-elected …
  • 34. Either way Americans must reduce consumption/living standards to match productivity/income, and prepare for the additional overhead of healthcare, baby boomer retirement costs, and for clean energy development costs y gy We probably cannot borrow grow vote our way out of the current mess borrow, grow, More than likely, future entitlement expenditure will have to be curtailed (see O’Bama’s Deficit Reduction Panel, headed by Bowles and Simpson)
  • 35. And we still have some way to go in a long term adjustment that will span decades, if not generations… Economic recovery/growth in the short/medium term likely to be muted, below trend t d
  • 36. For the sake of our children/grand children we must deal with our economic imbalances (short term) as well as with Global Warming/Climate Change (long term) We are currently mortgaging their futures, economically and environmentally… BIG TIME
  • 37. But don t go from irrational exuberance to irrational depression don’t All a question of balance...
  • 38. Whether US declines or revitalizes depends upon political choices/leadership and willingness of all to confront reality and adjust p g y j End of world not nigh, it could be far worse… US economy still envy of world, flexible, innovative, open for business, productive While recovering from our party and hangover, all must work to keep it that way!!!! Defer gratification, invest/save, and most importantly live within means And the longer we wait/leave the adjustment, the bigger it will be, the more it will cost…
  • 39. And remember principles of Reset/Change Management 1) ) Consider the level of D; if population not ready to reset, increase D 2) If reset bac to p e ous status quo go t e e a te estab s g u ge t need ) eset back previous there after establishing urgent eed to do so 3) If reset involves new model/solutions, follow accepted change management procedures, i.e. procedures i e ensure D build/test model roll out etc D, model, 4) Model’s terms and actions of leaders will impact reset’s success 5) How model/solution is framed/sold important, and manage expectations astutely Two more: 6) Change always harder than you think it will be, takes longer, costs more… 7) Change is never as hard as you worry it will be…