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N 42
    O

     ANTENNAE
 TREND REPORT




 LIVING
LONGER
CONTENTS                                               12




                                        FOCUS

                                        07   Aging Nations                                     24
                                             The world’s population is rapidly aging


                                        FEATURES

                                        11   Mature Mobiles
LIVING                                       Universal design to help people
                                             stay connected

LONGER                                  19   Silver Surfers
                                             The internet age has literally come of age
                                                                                               28
                                        29   The new Gaming Generation
This issue explores the global aging         Gaming for the older generation
mega trend, and how the older
                                        33   Future Health for the Elderly
demographics are not only living             Innovative technologies in health care
longer but also living more actively.
                                        SPOTLIGHTS

                                        23   Vintage TV
                                                                                               34
                                        27   Honda U3-X




                                                                                          No.42
3|4                                                                                       ANTENNAE
Opportunities exist for brands that
can meet the changing needs of
consumers as they age, developing
solutions for the largest growing
segment of the population.




                                      No.42
5|6                                   ANTENNAE
AGING
                                                                                                                                           Left:
                                                                                                                                           Today’s older
                                                                                                                                           generations are more
                                                                                                                                           active than ever




NATIONS
THE WORLD’S POPULATION
IS RAPIDLY AGING




	 In	our	lifetime	we	will	have	
witnessed	the	doubling	of	the	
world’s	population	from	3	billion	                                                                          Not only are our lifespans
in	1950	to	9.2	billion	by	2050.                        Half of babies now born in the UK will reach 100,    expected to increase, but
The world’s population of older people is growing
                                                       but our bodies are wearing out at the same rate.
                                                       However, improvements in health and lifestyle        so too is our healthy life
at the fastest rate ever seen and the old will soon
outnumber the young for the first time. Aging is
                                                       as well as medical science, are resulting in many
                                                       older people leading active and healthy lives for
                                                                                                            expectancy. Infirmity in
affecting every country in every part of the world.    many years over the age of 50.                       old age is arriving later,
The number of people 65 and older is set to            Whilst advances in medical science contribute        occupying an ever-smaller
double to 1.3 billion by 2040, accounting for          to the fact that people are living longer, the
14% of the total global population. The US             other factor is the changes we have seen in the      portion of life after age 50
Census Bureau believe that globally people             attitudes and lifestyles of the over-50s. The over
aged over 65 will soon outnumber children aged         50s are not just actively concerned about health
under five for the first time in history. However,     – they are doing something about maintaining
in England the number of 65s have outweighed           it. The rise in active 50+s is key to the aging
the number of under-fives for some time – this         population. As an illustration of this, one in
year by nearly three to one.                           seven runners in the 2010 London Marathon
                                                       was over 50.
By 2040, today’s developing countries are likely
to be home to more than 1 billion people aged          In addition to being more active, employment
65 and over, 76% of the projected world total.         rates for people in their fifties have risen in
                                                       the past decade. In the UK the government is
Not only are our lifespans expected to increase,       planning to scrap the default retirement age from
but so too is our healthy life expectancy. Infirmity   next year, resulting in people working for longer.
in old age is arriving later, occupying an ever-       This demographic will therefore have increased
smaller portion of life after age 50.                  buying power.

                                                                                                                                                             No.42
7|8                                                                                                                                                          ANTENNAE
Right:
Today there are two

                                                                                                                        The number of people aged over
pensioners for every
child under 15 years
old in Japan. By 2020
there will be three                                                                                                     80 will increase by 233%
                                                                                                                        between 2008 and 2040. By 2041 in the
                                                                                                                        UK, the over-80s will make up 8.8% of the
                                                                                                                        total UK population – compared with 4.5%
                                                                                                                        now. (US Census Bureau)


                                                                                                                        In 2008, China had the largest number
                                                                                                                        of elderly. But in proportion to population,
                                                                                                                        it is Japan that has the biggest senior
                                                                                                                        population in the world – 22%
                                                                                                                        being over the age of 65.
                                                                                                                        (US Census Bureau)


                                                                                                                        By 2020 1.9 million people will celebrate
                                                                                                                        their 65th birthdays each month. (Saga)



                                                                                                                        By 2059 there will be 300,000
                                                                                                                        centenarians in the UK – a growth
                                                                                                                        of 2600% from today. (Saga)




As women are having babies later, parents are             The burgeoning aging consumer segment
increasingly supporting their children into later         presents many opportunities for brands that
life. In the UK the number of babies born to              can develop products and services that meet      The burgeoning aging
women under 25 fell from 369,000 (47%) in
1971 to 180,700 in 2008 (25%).
                                                          their changing needs and help them to continue
                                                          enjoying their lifestyles later in life.         consumer segment presents
Whilst many politicians and economists talk of
                                                                                                           many opportunities for brands
the challenges that an aging population presents
us with, there are many new opportunities
                                                                                                           that can develop products
that are presented to meet the needs of this                                                               and services that meet their
burgeoning consumer segment. The result is
that the older generation has shifted from their                                                           changing needs and help
previous characteristics. They are tech savvy,
have a higher disposable income, live more                                                                 them to continue enjoying
active lifestyles, live with their children for longer,
amongst many other changing social aspects.                                                                their lifestyles later in life
The blurring of the various stages in our lifecycle
mean that older people are as varied as any other
group in our society. In fact they may be even
more diverse, as older people are more individual
and less tribal, economics are more complex,
disposable income and lifestyles varied, and
health is a critical need.




                                                                                                                                                                       No.42
9 | 10                                                                                                                                                                 ANTENNAE
MATURE
                                                                                                                                                           Left:
                                                                                                                                                           In Japan phones
                                                                                                                                                           designed for the
                                                                                                                                                           senior market have
                                                                                                                                                           a number of functions




MOBILES
                                                                                                                                                           Below:
                                                                                                                                                           BT’s Home Hub is
                                                                                                                                                           a prime example of
                                                                                                                                                           inclusive design in
                                                                                                                                                           the mainstream

                                                                                                                                                           www.homehub.bt.com



UNIVERSAL DESIGN
TO HELP PEOPLE
STAY CONNECTED
                                                                                                                                                           Designing for people
                                                                                                                                                           who find a regular mobile
                                                                                                                                                           phone difficult to use
                                                                                                                                                           making it easier for them
                                                                                                                                                           to get in contact with
                                                                                                                                                           friends and family, is
                                                                                                                                                           potentially very lucrative




	 With	mobile	phones	getting	
smaller,	buttons	more	fiddly	and	
technology	more	baffling	the	
elder	population	are	becoming	                        Ever since its debut in Japan in 2001, Fujitsu’s       according to surrounding noise level. Enhanced
increasingly	isolated.                                Raku-Raku Phone series has been extremely              ‘Read Aloud’ audibly announces the name of the
                                                      popular, selling over 17.8 million units. It has       caller or e-mail sender and provides audio readouts
While the industry has been looking to younger        helped develop a market where 85.9% of 60              of i-mode pages, while ‘Simple Mail Generation’
consumers with areas such as social networking,       year olds now have a mobile phone, and 56.2%           offers preset messages for quick replies to e-mails.
dating and music, it has missed the generation        of those are in their seventies (GF Net). Of these
which has used communication to keep in touch         consumers over half use mobile email, and one in       Placing the Raku-Raku Phone 7 in its holder
with friends, family and services for years.          ten use mobile internet.                               activates the news window, which automatically
A generation that is older, wealthier and does                                                               displays a slideshow of photos stored on the
not expect all services to be free.                   Raku-Raku, meaning easy-to-use, is designed to         mobile phone, acting as a digital photo frame.
                                                      make communication and media more accessible
Designing for people who find a regular mobile        to senior citizens. In July Fujitsu released the new   Another phone designed for the rapidly aging
phone difficult to use making it easier for them      version, introducing a one-touch access button         Japanese market is the ZTE Softbank 840Z which
to get in contact with friends and family, is         to the i-mode mobile internet system. Users also       was launched this month, and it has many of the
potentially very lucrative. Approximately one third   have access to a special website with carefully        usual features found in a phone, but it also has a
of over-65s currently don’t have a mobile phone       selected information tailored to the needs of          number of features designed for senior citizens.
(Emporia), so there is a large opportunity to grow    senior citizens, concerning information such           Among the elderly friendly features are an SOS
the size of the market.                               travel and gastronomic affairs.                        button that can be activated in an emergency,
                                                                                                             sending messages to a predefined list of contacts.
Last month the Senior Mobile Market 2010              Special features include ‘Slow Voice’, which           Swedish company Doro have also developed a
Conference presented some of the solutions that       improves comprehensibility through embedded            mobile phone that has a built-in security system
are on the market to the elderly population, and      software that slows the other person’s voice           for emergencies. One of the major selling points of
they pointed to Japan where the senior mobile         speed, and ‘Clear Voice’ noise-detection, which        Emporia’s LifePlus phone is a big red button on the
market is over ten years old.                         automatically adjusts voice and ringtone volume        back with a heart on it – an emergency button that

                                                                                                                                                                                   No.42
11 | 12                                                                                                                                                                            ANTENNAE
Below:
                                                                                    Doro’s mobile phone
                                                                                    with built-in security
                                                                                    alarm on the reverse

                                                                                    www.doro.com




                                                      “Design for the young and
                                                      you exclude the old; design
                                                      for the old and you include
                                                      the young.” Bernard Isaacs,
                                                      founding Director of the
                                                      Birmingham Centre
                                                      for Applied Gerontology




sounds an alarm and simultaneously dials an
emergency number – which can be an elected
friend or the emergency services. Emporia has
been very successful with this phone, which
might seem expensive for a monochrome phone
with limited functionality compared to today’s
smartphones, but to the older user the ability
to see and use the phone is significantly more
important than having features they don’t want.

British company Geemarc is also working to
appeal to Baby Boomers with the release of the
Geemarc Clearsound CL8200. In addition to large
buttons and a large screen with large fonts that
enhance readability, the phone has an extra loud
ringtone. Whereas a regular phone has a volume
of 8 – 10 decibels this phone can be turned
up as high as 25 decibels.

A spokesman for Geemarc is quoted as saying
“There is a real need for a phone that doesn’t look
like a disability phone, but which is really simple
to use” as modern phones can be very difficult to
use if you are hard of hearing or are shortsighted,
and tend to be too complicated. In addition the
phone is compatible with hearing aids, making it
an attractive proposition to the nine million who
are deaf or hard of hearing in Britain (RNID).




                                                                                         No.42
13 | 14                                                                                  ANTENNAE
Far left:
                                                                                                                                                    Emporia’s Elegance
                                                                                                                                                    stylish mobile phone

                                                                                                                                                    www.emporialife.co.uk

                                                                                                                                                    Left:
                                                                                                                                                    Bea-fon S20 with
                                                                                                                                                    SOS buton
                                                                                                             Approximately one
                                                                                                                           third of                 www.beafon.com
                                                                                                             over-65s currently don’t               Below:
                                                                                                             have a mobile phone.                   Doro’s simple and
                                                                                                                                                    functional phone with
                                                                                                             (Emporia)                              one-touch dialling

                                                                                                                                                    www.doro.com


                                                                                                             Fujitsu’s Raku-Raku Phone series has
                                                                                                             been extremely popular, selling
                                                                                                             over 17.8 million units.

                                                                                                             In Japan 85.9% of 60 year
                                                                                                             olds now have a mobile
                                                                                                             phone, and 56.2% of those are
                                                                                                             in their seventies. (GF Net)




Products for the elderly do not have to be           It is important to get the design right – make it
unfashionable, and in fact the elderly of today      stylish and fashionable, as one thing is for certain
are more interested in fashion than the              is that we will all be in this target market one day.
generations before them – they relate to The         This section of the population are tech savvy
Rolling Stones and Sterling Moss. As its name        and trendy, and don’t wish to lose this once their
suggests the Emporia Elegance is one of the          senses begin to fade. In fact your sight is most
most neat and stylish phones aimed at this           acute at the age of 12, with a sharp drop in the
market. Neither the design or the branding call      ability to pull focus at 40. Since most people live
attention to the ‘special needs’ of the target       to twice that the aging population is not a small
group, instead attracting a wider audience with      niche, and developing solutions that are easy
their inclusive design.                              to use and functional is a much wider audience
                                                     than just the over 50s.
As an illustration of successful inclusive design,
BT have constantly strived to produce products       Moreover, it is this section of the population that
that respond to the demand for better, more          have the most disposable income to spend on
user-friendly communications products. The           well designed premium products and services.
latest example of this is their Home Hub,            The Japanese market proves this with phones
which is intuitive and simple for all consumers      that offer elder users access to many functions
disregarding their age.                              and services in an easy to use way.

Although targeting elderly consumers may
appear to be a niche segment, inclusive and
universal design can make a product attractive
to a wider audience. Many of the features such
as crisp sound quality would be popular among
a younger audience.

                                                                                                                                                        No.42
15 | 16                                                                                                                                                 ANTENNAE
Our perceptions of the elderly must
change - they are more active,
stylish, and tech savvy than many
of us would believe. Focusing
new products and services on this
segment, rather than the young,
could be extremely lucrative.




                                      No.42
17 | 18                               ANTENNAE
SILVER SURFERS
                                                                                                                                                                                                                         Left:
                                                                                                                                                                                                                         35% of bloggers
                                                                                                                                                                                                                         are now over-45
                                                                                                                                                                                                                         (Technoratis)




THE INTERNET AGE HAS
LITERALLY COME OF AGE




	 The	older	generations	are	more	tech	
savvy	than	many	younger	generations	
would	believe	them	to	be.	18%	of	over-
60s	regularly	download	music	onto	their	
MP3	players,	and	16%	of	iPhone	owners	
are	over	50,	making	up	part	of	the	74%	
of	iPhone	users	are	over	the	age	of	25	
(comScore).
The internet is getting older – the medium itself is maturing   the internet to do the grocery shopping, and 26% regularly        other than children and grandchildren, 62% are connected
but the audience is shifting towards an older age group.        buy clothing. 47% of those surveyed said they prefer              to their children and one-third to grandchildren. Social             Although there is a
                                                                shopping online to going to the stores.                           networking is becoming a part of everyday life for
Although there is a perception that the net is youth-centric,                                                                     Americans 50+, and Baby Boomers in particular.                       perception that the net
this is clearly not the case. Nearly two million more Britons
have come online during the last year, over half of which
                                                                The internet offers many benefits to the older generations
                                                                who may find it easier to find and purchase things without        With the rapid growth amongst older users, more than a
                                                                                                                                                                                                       is youth-centric, this is
are over 50. Over 50s now account for 31% of the UK net
audience (UK Online Measurement Company), and about
                                                                having to exert the energy and effort required to physically
                                                                shop for such items. British retailer John Lewis have
                                                                                                                                  quarter of Facebook’s users are over 50, an increase of 20%
                                                                                                                                  in its relative share over the last year. Specifically the fastest
                                                                                                                                                                                                       clearly not the case
38% of over-65s are now online (Focus).                         understood this growth market, and have developed their           growing demographic on Facebook is women over 55.
                                                                ‘bricks and clicks’ business model to allow their consumers       As a result Facebook is no longer the sole domain of the
The fact that one in four Britons who use the internet today    (who are typically older) to browse easily online before          young, and in fact 61% of Facebook’s users are aged 35
are 50 to 64 years old proves that it is no longer the sole     visiting the store to make their final purchasing decision.       or older. This shift will cause Facebook and other social
preserve of the young.                                                                                                            networking sites to reconsider how they are structured and
                                                                The internet is not only making it easy for the older             presented, as well as force them to access their ability to
Almost 11 million over-60s log on to the internet every day,    generation to shop, but it is also assisting their social lives   retain their appeal to this burgeoning audience.
and according to a survey by networking website alljoinon.      – and it is perhaps becoming more central to their lives than
com, they surf the web for at least 2 hours per day. In fact,   of Generation Y. New research from AARP finds that social         The internet is now part of everyday life for most people,
silver surfers spend the equivalent of 31 days a year online;   networking is more important than ever to older Americans,        and net services are increasingly targeting the older
shopping, buying and selling on auction sites, and chatting     with over 25% of people over 50s using a social network           generation, and many companies have set up specialist
to friends. Half of them are more likely to surf the internet   service. According to the report, more than a quarter (27%)       sites targeted at users over 50, in the hope of profiting from
than watch the TV in an evening. The poll also revealed that    of Americans age 50+ use social media websites, with              this lucrative market segment - this group tend to have
the older generation conduct a large percentage of their        Facebook being the most popular, followed by MySpace,             more disposable income than younger age segments.
shopping online – spending an average of £48.78 a month         LinkedIn and Twitter. Among adults 50+ who use social
or £585.36 a year. Fifteen percent of over-60s choose to use    media websites, three-quarters are connected to relatives

                                                                                                                                                                                                                             No.42
19 | 20                                                                                                                                                                                                                      ANTENNAE
Left:
                                                                                                                                                                                                                            How the UK internet

      Classmates.com has the largest                                                                                                                                                                                        audience is composed
                                                                                                                                                                                                                            (UKOM / Nielson)
      share of users being aged 65 or more –
      78% are 35 or older. (UKOM)

      The average Facebook
      user is 38 years old.

      64% of Twitter’s users are
      aged 35 or older.



      The average Twitter user is
      39 years old.

      The average social network user
      is 37   years old.

      LinkedIn, with its business focus,
      has a predictably high    average
      user age; 44.

      24% of bloggers are over 50.
      (Technoratis)

                                               One of the most popular sites amongst the over 50s is            Computer companies have also recognized the unique              UK retail chain Comet has pledged to ‘Pass IT on’ to 50,000
                                               health website RealAge which has an over-50s market share        needs of older consumers, creating a range of products          digitally disadvantaged older first time web users through
                                               of 89%. Their aim is to encourage consumers to maximize          that cater for their requirements.                              in-store training. Google have also developed ‘The Simple
                                               their health and wellness by making their ‘RealAge’ younger.                                                                     Guide to the Internet’ which will be distributed through
                                               The site features the patented RealAge Test, which has           Businesses like Discount Age have tapped into growing           libraries, charities and other public bodies to give novices
                                               been taken by more than 27 million people since 1999. The        interest from older users, creating stripped down computers     all the information they need to utilize the internet. In
                                               test measures the ‘real age’ of the user’s body based on a       that are easier to use. There is also training available from   addition Google are developing a complementary website.
                                               questionnaire pertaining to how well he or she maintains         a number of sources, helping to educate people who may
                                               their physical health. The RealAge ‘Tip of the Day’ is           otherwise have never ventured online. All these initiatives     At the current growth rate it will not be long before everyone
                                               subscribed to by over 4.2 million people in North America.       are pushing more and more people onto the internet.             has access to the internet, and as time progresses the
                                                                                                                                                                                older generations are proving themselves adept at learning
                                               Other sites that are growing as the internet matures, include    Discount Age’s SimplicITy computer is aimed at many             how to use the technology, finding services that support
                                               community site Saga which has a 78% share of over-50s,           of those 10 million who have never used a computer. It          their lifestyles. It is already clear that the internet poses
                                               serving over two million people in the UK. Video site Flixxy,    is a simplified machine with only a few programs, such          an attractive opportunity for brands to connect with older
                                               which had 180,000 unique users in May (Nielsen), is also         as internet and email, to avoid putting off elderly users.      consumers. The average age of web users is aging at a
                                               heavily reliant on older users, with 80% of its traffic coming   The computer has just six buttons allowing users to interact    faster trajectory than the aging of the population, and it is
                                               from those over-50. Fashion website Fifty Plus has grown         with the internet without having to navigate around             this consumer segment that may have the most to gain
                                               to become the most successful direct home shopping               cluttered desktops. The screens are clear and simple            from the internet as physical interactions become harder.
                                               company in the UK today, with over 2 million customers.          to use. SimplicITy project manager Wayne Cooper                 Moreover, older consumers have more free time to browse
                                                                                                                is quoted as saying, “Everyone has been focusing                the internet, and have a higher proportion of wealth.
                                               However, despite these growing numbers amongst the elder         on the cutting edge and trendy things and the older
                                               demographic there are still ten million people in the UK who     generation have been left behind. There is a huge market
                                               have never been online, including about four million elderly     and a huge need that have not been addressed. The
                                               people (Price Waterhouse Cooper). Age Concern believe it         computer is as basic as you can get. You just take it
                                               to be even higher – estimating that 6.4 million people over      out of the box, plug it in and it all loads for you”.
                                               65 have never used the internet.

                                                                                                                                                                                                                                No.42
21 | 22                                                                                                                                                                                                                         ANTENNAE
Vintage TV

          www.vintage-tv.tv

          Next month the new channel Vintage TV launches in the UK – it
          is a channel aimed at the over-50s. It’s focus will be on culture
          and music covering material between 1940 and 1980.

          David Pick, the founder and head of Vintage TV, said his target
          demographic constitutes 42% of the population and is growing
          rapidly. He said he wants the output to reflect the longer and more
          active lives enjoyed by millions of older people. The over-sixties view
          the greatest number of hours of television each week and are likely
          to enjoy double the length of retirement they did fifty years ago.

          The identity for the channel features a range of iconic items from
          each of the decades, which have been used to spell the world
          ‘vintage’. Items include Campbell’s soup cans, Pacman, and
          cassette discs creating a fun and interactive logo that emphasizes
          the fact that over-50s are fashion-conscious and don’t want to
          be patronized, as well as being a diverse demographic in age.

          The station offers an alternative to mainstream programming that
          cater mainly to the young. Paul Gambaccini, the face of Vintage,
          believes the channel will stand out among the plethora of music
          offerings. “While television and commercial radio is searching for
          the younger listener and viewer it’s the over-50s who have the
          money and are spending. Vintage suggests something of quality.”

          It is hoped that this channel will be as revolutionary
          as MTV was thirty years ago.




                                                                                    No.42
23 | 24                                                                             ANTENNAE
Consumers are looking to live
more active lives later in life. There
is a large opportunity to develop
solutions that help them continue
‘living’ their lives.




                                         No.42
25 | 26                                  ANTENNAE
Honda U3-X

          www.hondanews.com

          At the end of last year personal mobility was a large theme
          at the Tokyo Motor Show.

          As a company that values mobility, Honda began research into
          robotics in 1986 and walking devices in 1999. As a Japanese brand
          in one of the most rapidly aging societies in the world it is no surprise
          that they are concerned with helping the elderly get around.

          As part of Honda’s ongoing development and exploration in this
          field they have designed the U3-X. It is a compact, experimental
          device that fits comfortably between the rider’s legs, to provide free
          movement in all directions just as in human walking. An integral part
          of this innovation is the development of the world’s first wheel
          structure which enables movement in all directions.

          The U3-X is designed to be small, safe and unobtrusive enough to
          mingle with pedestrians or use indoors, placing them on roughly the
          same eye level as other people or pedestrians.

          In addition, the device adopts a light-weight monocoque body in
          which the foldable seat, footrests and body cover that also function
          as the frame are stored in the body of the device, achieving highly
          portable convenience that can be carried with ease.

          “Honda engineers are always thinking about people’s dreams and
          wishes about mobility. We will continue to work hard to be a leader
          in that area,” Takanobu Ito, CEO of Honda.




                                                                                      No.42
27 | 28                                                                               ANTENNAE
THE NEW GAMING
GENERATION
GAMING FOR THE OLDER
GENERATION MEANS MORE
THAN JUST LEISURE




	 Earlier	this	year,	
Gloucestershire	County	Council	
in	the	UK	introduced	Nintendo	
Wii’s	to	elderly	residents	as	part	
of	a	social	services	program.	It	                   mind, Apple has been particularly keen to use         is the first product from the brand that doesn’t     Above:
                                                                                                                                                               iPads have become
                                                    the new iPad release as a way of accessing the        require a computer parent in order to be updated
was	believed	that	getting	elderly	                  market. Eiji Mori, an analyst at research firm        etc. This lifts a major barrier to purchase for
                                                                                                                                                               popular among the
                                                                                                                                                               older generation due

residents	to	play	various	fitness	and	              BCN Inc. in Tokyo, believes that since many           elderly consumers, and we could see the Apple
                                                                                                                                                               to the interface and
                                                                                                                                                               gaming apps

‘brain-training’	games	could	help	                  elderly consumers are unfamiliar with technology,     iPad becoming an integral part of their lives.
                                                    they tend to be drawn to Apple. But it is the
maintain	or	improve	their	mental	                   availability of various gaming apps to users of the   The regular use of “exergames” – video games
and	social	abilities.                               iPad that makes it particularly appealing to the      that involve physical activity – is also something
                                                    elderly population of Japan – there is a growing      that’s found considerable traction among elderly
This is part of a growing global trend for the      consumer belief that playing small, mind exercise     consumers. The belief that these games help
elderly population to use technology, and gaming    games will help keep dementia at bay, and             maintain a healthy mind were further reinforced
in particular, to keep themselves mentally agile.   maintain users mental capacity.                       by a recent study by the San Diego School of
This has been recognized by various consumer                                                              Medicine, University of California which found
brands, who are now hoping to leverage this         A majority of the games that are available from       that playing “exergames” can help in reducing
trend to access the lucrative, and growing,         the Apple Appstore are ‘quick and casual’, and        depression in elderly people. A third of the
consumer demographic of the elderly.                require problem solving or have a social aspect       participants in the 63-94 old age range had a
                                                    to them, and it is these that are finding the most    50% or greater reduction in depressive symptoms
The Apple iPad has found considerable traction      traction among elderly consumers. While younger       (Telegraph). Almost all of the major console
in Japan, particularly among the 65+                demographs are keen on first person shooters          brands now have products within their portfolios
demographic, which accounts for over 22%            and more contemporary titles, older consumers         that provide consumers with the ability to use
of the total population. The elderly market in      are looking to games that are easy to pick up         “exergames”, with Nintendo leading the way with
Japan is seen as a highly lucrative market, with    and put down, and aren’t time intensive.              the Wii, and Sony and Microsoft catching up with
consumers over 65 spending 15.4% of their                                                                 the Playstation Move and Kinect respectively.
household expenditure on entertainment and          Although Apples previous product releases like        There are three aspects that gaming can help
cultural activities, compared to the national       the iPhone and iPod Touch had an interface and        in the elderly – attentional demand, novelty
average of 13.5% (Bloomberg). With this in          apps that resonated with older users, the iPad        and social interaction. It is believed that using

                                                                                                                                                                   No.42
29 | 30                                                                                                                                                            ANTENNAE
Right and below:
‘Exergaming’ has
become popular among
the older generation
because of its physical
and mental benefits




                                                                                                      The elderly market in Japan is seen
                                                                                                      as a highly lucrative market, with
                                                                                                      consumers over 65 spending 15.4%
                                                                                                      of their household expenditure
                                                                                                      on entertainment and cultural
                                                                                                      activities, compared to the national
                                                                                                      average of 13.5% (Bloomberg)




mind-exercise games and “exergames” can            We should expect a number of brands to look
improve these cognitive functions and that this    at the growing success of gaming for the elderly
can be transferred into real-world outcomes,       as the consumer segment continues to increase
such as better hand to eye co-ordination, less     in size across the world. Future product and
accidents and remembering medication. The          marketing strategies could now be focused on
social aspect of many of these games has           not only capturing young consumers, but also
also been realized, with seniors across the        in fulfilling the needs of an older generation.
globe getting together to play Wii games in
friendly tournaments.

Brands like Nintendo have realized not only the
health and social benefits of their products,
but also how to market these benefits in order
to access a lucrative section of the consumer
market. By creating products that cut across
multiple generations, Nintendo has managed
to gain traction in a demographic that is both
lucrative and growing. These innovative products
have also been backed by marketing campaigns
that have focused on the needs of separate
demographs, from kids to commuters
to grandparents.




                                                                                                                                       No.42
31 | 32                                                                                                                                ANTENNAE
FUTURE HEALTH
                                                                                                                                                                                                Left:
                                                                                                                                                                                                The Blood Pressure Cuff
                                                                                                                                                                                                from Intel Health Guide




FOR THE ELDERLY
USING TECHNOLOGY
INNOVATION TO RELIEVE
THE GROWING FINANCIAL
BURDEN OF HEALTH CARE




	 With	the	continued	growth	in	the	size	
of	aging	populations	across	the	globe,	
a	radical	rethink	of	medical	services	is	
needed.	Health	services	will	need	to	move	
away	from	the	reactive	model	of	operation,	                   The development of mHealth is more likely to happen in           of intelligent mobile platforms like smartphones has opened
                                                              developing markets first because of regulatory issues and        up an opportunity for health care brands and professionals
to	a	more	predictive	and	preventative	                        legacy infrastructure – and this is no more evident than in      to access consumers. Consumers are also increasingly data
one.	This	requires	health	services	and	                       Japan. Japan represents a possible future for a majority of      hungry, wanting to know the state of various aspects of their
consumers	to	access	more	information	                         the developed economies, with a huge imbalance in the            health instantly.
                                                              age of the population and its wealth generation. By the end
than	they	currently	are	–	and	this	is	where	                  of the decade, Japan will have three pensioners for every        This need has resulted in various apps being developed for
technology	could	play	a	part.                                 child under 15 years old, with over half of the country’s        smartphones, as well as more dedicated platforms, such
                                                              wealth controlled by the elderly. This has created a new ‘old’   as the H’andy Sana, a touch-screen phone that includes an
The effect that an aging population has on the national       economy, which is dominated by pharmaceutical, nursing           application called Heart Suite. This allows users to measure,
health care system is already becoming a key social and       care and medical equipment brands, addressing the key            record and send vital Electrocardiograms (ECGs), via built in
political issue in a variety of developed economies. Canada   need for the elderly consumer segment – health care. This        contact strips on the side of the phone. These can then be
is among those nations who are already thinking of that       has in turn warped the government spending of Japan, to          sent to a doctor for advice, reducing the need for hospital
future, with 73% of Canadians believing that changes to       the extent that 40% of all expenditure goes on health care.      visits and expensive equipment, as well as giving both the
their health care system need to be made so that it can                                                                        medical professional a broader picture of the patients health.
provide today’s level of care to the Baby Boomer generation   The need to control this spiralling government spending
(DailyGleaner). Many economies are looking at using           has prompted the rise of various forms of health care that       The care of the aging population will also fall increasingly
technology to relieve this pressure, with huge investments    aid efficiency, and can help reduce spending. Telemedicine       on the shoulders of younger adults, and technology
being made in R&D for medical devices and services in the     is already a big market in Japan, where consumers can get        brands have already recognized this shift with a variety
home. For example, the global market for diagnostic imaging   remote consultations and updates via their TV or computer.       of smartphone apps and products that enable the remote
is expected to grow 6% annually, exceeding $24.4 billion      The Japanese elderly have adopted this technology quite          monitoring of the elderly without being too intrusive. One
by 2016 (GBI). This is in part due to developed economies     readily, although they resist the use of keyboards and prefer    Japanese appliance maker, Zojirushi, has developed
focusing on new technologies that will bring efficiencies     the use of TV remote controls to access doctors and health       an internet connected kettle that triggers a signal to the
and cost saving to the care of their aging populations.       care personnel remotely. The increased availability              children of the elderly user whenever they boil the water,

                                                                                                                                                                                                                  No.42
33 | 34                                                                                                                                                                                                           ANTENNAE
Left:
                                                                                                                                    QuietCare form
                                                                                                                                    GE Healthcare

                                                                                                                                    Below:
                                                                                                                                    Intel and GE have
                                                                                                                                    formed a partnership
                                                                                                                                    to produce healthcare
                                                                                                                                    equipment for the home




                                                                                                                           Canada is among those
                                                                                                                           nations who are already
                                                                                                                           thinking of that future, with
                                                                                                                           73% of Canadians believing
                                                                                                                           that changes to their health
                                                                                                                           care system need to be
                                                                                                                           made so that it can provide
                                                                                                                           today’s level of care to the
                                                                                                                           Baby Boomer generation
                                                                                                                           (DailyGleaner)

letting the younger family members know that everything       will be a manifestation of their vision to find new models
is ok. It is this seamless integration of technology into     of health care delivery and extend care into the consumer
everyday products for the elderly that we should expect       home, in order to meet an aging population and the
to see more of, as the growing use of wireless technology     increase in people with chronic conditions.
allows us to be less intrusive in the way we care for the
elder generation.                                             We should expect to see a growth in the number of
                                                              collaborative efforts in this area, as brands look to get
This new explosion in the need for intelligent medial care    an initial foothold in what will become a highly lucrative
technology has led to the co-operation between various        market across the globe. The growing needs of an
brands, who are looking for a presence in the market but      aging population will continue to put our society and
lack the strength in expertise or capabilities. This month,   its infrastructure under intense pressure, and only by
GE and Intel announced their entry into health care with an   innovatively utilizing technology can we expect to cope.
agreement to form a 50/50 joint venture to create a new
health care company based on telehealth and independent
living. We reported this as an alliance in Issue 29 of
Antennae, and since then the partnership has developed
in a more solid business model.

Intel president and CEO Paul Otellini stated that “We must
rethink models of care that go beyond hospital and clinic
visits, to home and community-based care models that
allow for prevention, early detection, behaviour change and
social support.” By combing GE’s Healthcare Home Health
Division and Intel’s Digital Health Group, the new company


                                                                                                                                                             No.42
35 | 36                                                                                                                                                      ANTENNAE
Customized.
                                                       Bespoke.
                                                       Your Antennae.
NewEdge is a dynamic innovation consultancy            The world is constantly changing, how
with a world-class team of strategists, trend          will it impact your brand and business?
forecasters, researchers and designers. We bring
a fresh approach to growing business and brands        For a tailored report specifically
through upstream and downstream innovation.            for your business email us at:
                                                       antennae@new-edge-com
Our Antennae Trends team are continually
researching emerging design trends, ideas and          Or call Richard on:
creative thinking – from global product innovation     +44 (0)208 439 8404
through to changing consumer lifestyles. These
trends indicate how markets are being shaped in
the future, giving us the ability to anticipate how
consumers are likely to respond to future solutions.

If you would like to know more about our innovation
consultancy, our trends research, or if you would
like to comment on anything you have read in this
issue, please email The Antennae team:

antennae@new-edge.com




                                                                                                 No.42
37 | 38                                                                                          ANTENNAE
N 42
ANTENNAE
               o
TREND REPORT




London
Richmond Brewery Stores
18 Petersham Road Richmond
London TW10 6UW UK
T +44 (0)20 8439 8400

Richland
1350 Spaulding Ave
Richland
WA 99352 USA
T +1 (509) 737 9900

W www.new-edge.com
E antennae@new-edge.com



Copyright © 2010 NewEdge Consulting Limited
The entire content of this document, both physically and intellectually,
remains the property of NewEdge Consulting Limited. Please apply
to us for written permission required to copy, or amend, in full or part.
Opinions, conclusions, and other information contained within are not
necessarily expressed by NewEdge Consulting Limited.
                                                                            No.42
40 | 40                                                                     ANTENNAE

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Issue42

  • 1. N 42 O ANTENNAE TREND REPORT LIVING LONGER
  • 2. CONTENTS 12 FOCUS 07 Aging Nations 24 The world’s population is rapidly aging FEATURES 11 Mature Mobiles LIVING Universal design to help people stay connected LONGER 19 Silver Surfers The internet age has literally come of age 28 29 The new Gaming Generation This issue explores the global aging Gaming for the older generation mega trend, and how the older 33 Future Health for the Elderly demographics are not only living Innovative technologies in health care longer but also living more actively. SPOTLIGHTS 23 Vintage TV 34 27 Honda U3-X No.42 3|4 ANTENNAE
  • 3. Opportunities exist for brands that can meet the changing needs of consumers as they age, developing solutions for the largest growing segment of the population. No.42 5|6 ANTENNAE
  • 4. AGING Left: Today’s older generations are more active than ever NATIONS THE WORLD’S POPULATION IS RAPIDLY AGING In our lifetime we will have witnessed the doubling of the world’s population from 3 billion Not only are our lifespans in 1950 to 9.2 billion by 2050. Half of babies now born in the UK will reach 100, expected to increase, but The world’s population of older people is growing but our bodies are wearing out at the same rate. However, improvements in health and lifestyle so too is our healthy life at the fastest rate ever seen and the old will soon outnumber the young for the first time. Aging is as well as medical science, are resulting in many older people leading active and healthy lives for expectancy. Infirmity in affecting every country in every part of the world. many years over the age of 50. old age is arriving later, The number of people 65 and older is set to Whilst advances in medical science contribute occupying an ever-smaller double to 1.3 billion by 2040, accounting for to the fact that people are living longer, the 14% of the total global population. The US other factor is the changes we have seen in the portion of life after age 50 Census Bureau believe that globally people attitudes and lifestyles of the over-50s. The over aged over 65 will soon outnumber children aged 50s are not just actively concerned about health under five for the first time in history. However, – they are doing something about maintaining in England the number of 65s have outweighed it. The rise in active 50+s is key to the aging the number of under-fives for some time – this population. As an illustration of this, one in year by nearly three to one. seven runners in the 2010 London Marathon was over 50. By 2040, today’s developing countries are likely to be home to more than 1 billion people aged In addition to being more active, employment 65 and over, 76% of the projected world total. rates for people in their fifties have risen in the past decade. In the UK the government is Not only are our lifespans expected to increase, planning to scrap the default retirement age from but so too is our healthy life expectancy. Infirmity next year, resulting in people working for longer. in old age is arriving later, occupying an ever- This demographic will therefore have increased smaller portion of life after age 50. buying power. No.42 7|8 ANTENNAE
  • 5. Right: Today there are two The number of people aged over pensioners for every child under 15 years old in Japan. By 2020 there will be three 80 will increase by 233% between 2008 and 2040. By 2041 in the UK, the over-80s will make up 8.8% of the total UK population – compared with 4.5% now. (US Census Bureau) In 2008, China had the largest number of elderly. But in proportion to population, it is Japan that has the biggest senior population in the world – 22% being over the age of 65. (US Census Bureau) By 2020 1.9 million people will celebrate their 65th birthdays each month. (Saga) By 2059 there will be 300,000 centenarians in the UK – a growth of 2600% from today. (Saga) As women are having babies later, parents are The burgeoning aging consumer segment increasingly supporting their children into later presents many opportunities for brands that life. In the UK the number of babies born to can develop products and services that meet The burgeoning aging women under 25 fell from 369,000 (47%) in 1971 to 180,700 in 2008 (25%). their changing needs and help them to continue enjoying their lifestyles later in life. consumer segment presents Whilst many politicians and economists talk of many opportunities for brands the challenges that an aging population presents us with, there are many new opportunities that can develop products that are presented to meet the needs of this and services that meet their burgeoning consumer segment. The result is that the older generation has shifted from their changing needs and help previous characteristics. They are tech savvy, have a higher disposable income, live more them to continue enjoying active lifestyles, live with their children for longer, amongst many other changing social aspects. their lifestyles later in life The blurring of the various stages in our lifecycle mean that older people are as varied as any other group in our society. In fact they may be even more diverse, as older people are more individual and less tribal, economics are more complex, disposable income and lifestyles varied, and health is a critical need. No.42 9 | 10 ANTENNAE
  • 6. MATURE Left: In Japan phones designed for the senior market have a number of functions MOBILES Below: BT’s Home Hub is a prime example of inclusive design in the mainstream www.homehub.bt.com UNIVERSAL DESIGN TO HELP PEOPLE STAY CONNECTED Designing for people who find a regular mobile phone difficult to use making it easier for them to get in contact with friends and family, is potentially very lucrative With mobile phones getting smaller, buttons more fiddly and technology more baffling the elder population are becoming Ever since its debut in Japan in 2001, Fujitsu’s according to surrounding noise level. Enhanced increasingly isolated. Raku-Raku Phone series has been extremely ‘Read Aloud’ audibly announces the name of the popular, selling over 17.8 million units. It has caller or e-mail sender and provides audio readouts While the industry has been looking to younger helped develop a market where 85.9% of 60 of i-mode pages, while ‘Simple Mail Generation’ consumers with areas such as social networking, year olds now have a mobile phone, and 56.2% offers preset messages for quick replies to e-mails. dating and music, it has missed the generation of those are in their seventies (GF Net). Of these which has used communication to keep in touch consumers over half use mobile email, and one in Placing the Raku-Raku Phone 7 in its holder with friends, family and services for years. ten use mobile internet. activates the news window, which automatically A generation that is older, wealthier and does displays a slideshow of photos stored on the not expect all services to be free. Raku-Raku, meaning easy-to-use, is designed to mobile phone, acting as a digital photo frame. make communication and media more accessible Designing for people who find a regular mobile to senior citizens. In July Fujitsu released the new Another phone designed for the rapidly aging phone difficult to use making it easier for them version, introducing a one-touch access button Japanese market is the ZTE Softbank 840Z which to get in contact with friends and family, is to the i-mode mobile internet system. Users also was launched this month, and it has many of the potentially very lucrative. Approximately one third have access to a special website with carefully usual features found in a phone, but it also has a of over-65s currently don’t have a mobile phone selected information tailored to the needs of number of features designed for senior citizens. (Emporia), so there is a large opportunity to grow senior citizens, concerning information such Among the elderly friendly features are an SOS the size of the market. travel and gastronomic affairs. button that can be activated in an emergency, sending messages to a predefined list of contacts. Last month the Senior Mobile Market 2010 Special features include ‘Slow Voice’, which Swedish company Doro have also developed a Conference presented some of the solutions that improves comprehensibility through embedded mobile phone that has a built-in security system are on the market to the elderly population, and software that slows the other person’s voice for emergencies. One of the major selling points of they pointed to Japan where the senior mobile speed, and ‘Clear Voice’ noise-detection, which Emporia’s LifePlus phone is a big red button on the market is over ten years old. automatically adjusts voice and ringtone volume back with a heart on it – an emergency button that No.42 11 | 12 ANTENNAE
  • 7. Below: Doro’s mobile phone with built-in security alarm on the reverse www.doro.com “Design for the young and you exclude the old; design for the old and you include the young.” Bernard Isaacs, founding Director of the Birmingham Centre for Applied Gerontology sounds an alarm and simultaneously dials an emergency number – which can be an elected friend or the emergency services. Emporia has been very successful with this phone, which might seem expensive for a monochrome phone with limited functionality compared to today’s smartphones, but to the older user the ability to see and use the phone is significantly more important than having features they don’t want. British company Geemarc is also working to appeal to Baby Boomers with the release of the Geemarc Clearsound CL8200. In addition to large buttons and a large screen with large fonts that enhance readability, the phone has an extra loud ringtone. Whereas a regular phone has a volume of 8 – 10 decibels this phone can be turned up as high as 25 decibels. A spokesman for Geemarc is quoted as saying “There is a real need for a phone that doesn’t look like a disability phone, but which is really simple to use” as modern phones can be very difficult to use if you are hard of hearing or are shortsighted, and tend to be too complicated. In addition the phone is compatible with hearing aids, making it an attractive proposition to the nine million who are deaf or hard of hearing in Britain (RNID). No.42 13 | 14 ANTENNAE
  • 8. Far left: Emporia’s Elegance stylish mobile phone www.emporialife.co.uk Left: Bea-fon S20 with SOS buton Approximately one third of www.beafon.com over-65s currently don’t Below: have a mobile phone. Doro’s simple and functional phone with (Emporia) one-touch dialling www.doro.com Fujitsu’s Raku-Raku Phone series has been extremely popular, selling over 17.8 million units. In Japan 85.9% of 60 year olds now have a mobile phone, and 56.2% of those are in their seventies. (GF Net) Products for the elderly do not have to be It is important to get the design right – make it unfashionable, and in fact the elderly of today stylish and fashionable, as one thing is for certain are more interested in fashion than the is that we will all be in this target market one day. generations before them – they relate to The This section of the population are tech savvy Rolling Stones and Sterling Moss. As its name and trendy, and don’t wish to lose this once their suggests the Emporia Elegance is one of the senses begin to fade. In fact your sight is most most neat and stylish phones aimed at this acute at the age of 12, with a sharp drop in the market. Neither the design or the branding call ability to pull focus at 40. Since most people live attention to the ‘special needs’ of the target to twice that the aging population is not a small group, instead attracting a wider audience with niche, and developing solutions that are easy their inclusive design. to use and functional is a much wider audience than just the over 50s. As an illustration of successful inclusive design, BT have constantly strived to produce products Moreover, it is this section of the population that that respond to the demand for better, more have the most disposable income to spend on user-friendly communications products. The well designed premium products and services. latest example of this is their Home Hub, The Japanese market proves this with phones which is intuitive and simple for all consumers that offer elder users access to many functions disregarding their age. and services in an easy to use way. Although targeting elderly consumers may appear to be a niche segment, inclusive and universal design can make a product attractive to a wider audience. Many of the features such as crisp sound quality would be popular among a younger audience. No.42 15 | 16 ANTENNAE
  • 9. Our perceptions of the elderly must change - they are more active, stylish, and tech savvy than many of us would believe. Focusing new products and services on this segment, rather than the young, could be extremely lucrative. No.42 17 | 18 ANTENNAE
  • 10. SILVER SURFERS Left: 35% of bloggers are now over-45 (Technoratis) THE INTERNET AGE HAS LITERALLY COME OF AGE The older generations are more tech savvy than many younger generations would believe them to be. 18% of over- 60s regularly download music onto their MP3 players, and 16% of iPhone owners are over 50, making up part of the 74% of iPhone users are over the age of 25 (comScore). The internet is getting older – the medium itself is maturing the internet to do the grocery shopping, and 26% regularly other than children and grandchildren, 62% are connected but the audience is shifting towards an older age group. buy clothing. 47% of those surveyed said they prefer to their children and one-third to grandchildren. Social Although there is a shopping online to going to the stores. networking is becoming a part of everyday life for Although there is a perception that the net is youth-centric, Americans 50+, and Baby Boomers in particular. perception that the net this is clearly not the case. Nearly two million more Britons have come online during the last year, over half of which The internet offers many benefits to the older generations who may find it easier to find and purchase things without With the rapid growth amongst older users, more than a is youth-centric, this is are over 50. Over 50s now account for 31% of the UK net audience (UK Online Measurement Company), and about having to exert the energy and effort required to physically shop for such items. British retailer John Lewis have quarter of Facebook’s users are over 50, an increase of 20% in its relative share over the last year. Specifically the fastest clearly not the case 38% of over-65s are now online (Focus). understood this growth market, and have developed their growing demographic on Facebook is women over 55. ‘bricks and clicks’ business model to allow their consumers As a result Facebook is no longer the sole domain of the The fact that one in four Britons who use the internet today (who are typically older) to browse easily online before young, and in fact 61% of Facebook’s users are aged 35 are 50 to 64 years old proves that it is no longer the sole visiting the store to make their final purchasing decision. or older. This shift will cause Facebook and other social preserve of the young. networking sites to reconsider how they are structured and The internet is not only making it easy for the older presented, as well as force them to access their ability to Almost 11 million over-60s log on to the internet every day, generation to shop, but it is also assisting their social lives retain their appeal to this burgeoning audience. and according to a survey by networking website alljoinon. – and it is perhaps becoming more central to their lives than com, they surf the web for at least 2 hours per day. In fact, of Generation Y. New research from AARP finds that social The internet is now part of everyday life for most people, silver surfers spend the equivalent of 31 days a year online; networking is more important than ever to older Americans, and net services are increasingly targeting the older shopping, buying and selling on auction sites, and chatting with over 25% of people over 50s using a social network generation, and many companies have set up specialist to friends. Half of them are more likely to surf the internet service. According to the report, more than a quarter (27%) sites targeted at users over 50, in the hope of profiting from than watch the TV in an evening. The poll also revealed that of Americans age 50+ use social media websites, with this lucrative market segment - this group tend to have the older generation conduct a large percentage of their Facebook being the most popular, followed by MySpace, more disposable income than younger age segments. shopping online – spending an average of £48.78 a month LinkedIn and Twitter. Among adults 50+ who use social or £585.36 a year. Fifteen percent of over-60s choose to use media websites, three-quarters are connected to relatives No.42 19 | 20 ANTENNAE
  • 11. Left: How the UK internet Classmates.com has the largest audience is composed (UKOM / Nielson) share of users being aged 65 or more – 78% are 35 or older. (UKOM) The average Facebook user is 38 years old. 64% of Twitter’s users are aged 35 or older. The average Twitter user is 39 years old. The average social network user is 37 years old. LinkedIn, with its business focus, has a predictably high average user age; 44. 24% of bloggers are over 50. (Technoratis) One of the most popular sites amongst the over 50s is Computer companies have also recognized the unique UK retail chain Comet has pledged to ‘Pass IT on’ to 50,000 health website RealAge which has an over-50s market share needs of older consumers, creating a range of products digitally disadvantaged older first time web users through of 89%. Their aim is to encourage consumers to maximize that cater for their requirements. in-store training. Google have also developed ‘The Simple their health and wellness by making their ‘RealAge’ younger. Guide to the Internet’ which will be distributed through The site features the patented RealAge Test, which has Businesses like Discount Age have tapped into growing libraries, charities and other public bodies to give novices been taken by more than 27 million people since 1999. The interest from older users, creating stripped down computers all the information they need to utilize the internet. In test measures the ‘real age’ of the user’s body based on a that are easier to use. There is also training available from addition Google are developing a complementary website. questionnaire pertaining to how well he or she maintains a number of sources, helping to educate people who may their physical health. The RealAge ‘Tip of the Day’ is otherwise have never ventured online. All these initiatives At the current growth rate it will not be long before everyone subscribed to by over 4.2 million people in North America. are pushing more and more people onto the internet. has access to the internet, and as time progresses the older generations are proving themselves adept at learning Other sites that are growing as the internet matures, include Discount Age’s SimplicITy computer is aimed at many how to use the technology, finding services that support community site Saga which has a 78% share of over-50s, of those 10 million who have never used a computer. It their lifestyles. It is already clear that the internet poses serving over two million people in the UK. Video site Flixxy, is a simplified machine with only a few programs, such an attractive opportunity for brands to connect with older which had 180,000 unique users in May (Nielsen), is also as internet and email, to avoid putting off elderly users. consumers. The average age of web users is aging at a heavily reliant on older users, with 80% of its traffic coming The computer has just six buttons allowing users to interact faster trajectory than the aging of the population, and it is from those over-50. Fashion website Fifty Plus has grown with the internet without having to navigate around this consumer segment that may have the most to gain to become the most successful direct home shopping cluttered desktops. The screens are clear and simple from the internet as physical interactions become harder. company in the UK today, with over 2 million customers. to use. SimplicITy project manager Wayne Cooper Moreover, older consumers have more free time to browse is quoted as saying, “Everyone has been focusing the internet, and have a higher proportion of wealth. However, despite these growing numbers amongst the elder on the cutting edge and trendy things and the older demographic there are still ten million people in the UK who generation have been left behind. There is a huge market have never been online, including about four million elderly and a huge need that have not been addressed. The people (Price Waterhouse Cooper). Age Concern believe it computer is as basic as you can get. You just take it to be even higher – estimating that 6.4 million people over out of the box, plug it in and it all loads for you”. 65 have never used the internet. No.42 21 | 22 ANTENNAE
  • 12. Vintage TV www.vintage-tv.tv Next month the new channel Vintage TV launches in the UK – it is a channel aimed at the over-50s. It’s focus will be on culture and music covering material between 1940 and 1980. David Pick, the founder and head of Vintage TV, said his target demographic constitutes 42% of the population and is growing rapidly. He said he wants the output to reflect the longer and more active lives enjoyed by millions of older people. The over-sixties view the greatest number of hours of television each week and are likely to enjoy double the length of retirement they did fifty years ago. The identity for the channel features a range of iconic items from each of the decades, which have been used to spell the world ‘vintage’. Items include Campbell’s soup cans, Pacman, and cassette discs creating a fun and interactive logo that emphasizes the fact that over-50s are fashion-conscious and don’t want to be patronized, as well as being a diverse demographic in age. The station offers an alternative to mainstream programming that cater mainly to the young. Paul Gambaccini, the face of Vintage, believes the channel will stand out among the plethora of music offerings. “While television and commercial radio is searching for the younger listener and viewer it’s the over-50s who have the money and are spending. Vintage suggests something of quality.” It is hoped that this channel will be as revolutionary as MTV was thirty years ago. No.42 23 | 24 ANTENNAE
  • 13. Consumers are looking to live more active lives later in life. There is a large opportunity to develop solutions that help them continue ‘living’ their lives. No.42 25 | 26 ANTENNAE
  • 14. Honda U3-X www.hondanews.com At the end of last year personal mobility was a large theme at the Tokyo Motor Show. As a company that values mobility, Honda began research into robotics in 1986 and walking devices in 1999. As a Japanese brand in one of the most rapidly aging societies in the world it is no surprise that they are concerned with helping the elderly get around. As part of Honda’s ongoing development and exploration in this field they have designed the U3-X. It is a compact, experimental device that fits comfortably between the rider’s legs, to provide free movement in all directions just as in human walking. An integral part of this innovation is the development of the world’s first wheel structure which enables movement in all directions. The U3-X is designed to be small, safe and unobtrusive enough to mingle with pedestrians or use indoors, placing them on roughly the same eye level as other people or pedestrians. In addition, the device adopts a light-weight monocoque body in which the foldable seat, footrests and body cover that also function as the frame are stored in the body of the device, achieving highly portable convenience that can be carried with ease. “Honda engineers are always thinking about people’s dreams and wishes about mobility. We will continue to work hard to be a leader in that area,” Takanobu Ito, CEO of Honda. No.42 27 | 28 ANTENNAE
  • 15. THE NEW GAMING GENERATION GAMING FOR THE OLDER GENERATION MEANS MORE THAN JUST LEISURE Earlier this year, Gloucestershire County Council in the UK introduced Nintendo Wii’s to elderly residents as part of a social services program. It mind, Apple has been particularly keen to use is the first product from the brand that doesn’t Above: iPads have become the new iPad release as a way of accessing the require a computer parent in order to be updated was believed that getting elderly market. Eiji Mori, an analyst at research firm etc. This lifts a major barrier to purchase for popular among the older generation due residents to play various fitness and BCN Inc. in Tokyo, believes that since many elderly consumers, and we could see the Apple to the interface and gaming apps ‘brain-training’ games could help elderly consumers are unfamiliar with technology, iPad becoming an integral part of their lives. they tend to be drawn to Apple. But it is the maintain or improve their mental availability of various gaming apps to users of the The regular use of “exergames” – video games and social abilities. iPad that makes it particularly appealing to the that involve physical activity – is also something elderly population of Japan – there is a growing that’s found considerable traction among elderly This is part of a growing global trend for the consumer belief that playing small, mind exercise consumers. The belief that these games help elderly population to use technology, and gaming games will help keep dementia at bay, and maintain a healthy mind were further reinforced in particular, to keep themselves mentally agile. maintain users mental capacity. by a recent study by the San Diego School of This has been recognized by various consumer Medicine, University of California which found brands, who are now hoping to leverage this A majority of the games that are available from that playing “exergames” can help in reducing trend to access the lucrative, and growing, the Apple Appstore are ‘quick and casual’, and depression in elderly people. A third of the consumer demographic of the elderly. require problem solving or have a social aspect participants in the 63-94 old age range had a to them, and it is these that are finding the most 50% or greater reduction in depressive symptoms The Apple iPad has found considerable traction traction among elderly consumers. While younger (Telegraph). Almost all of the major console in Japan, particularly among the 65+ demographs are keen on first person shooters brands now have products within their portfolios demographic, which accounts for over 22% and more contemporary titles, older consumers that provide consumers with the ability to use of the total population. The elderly market in are looking to games that are easy to pick up “exergames”, with Nintendo leading the way with Japan is seen as a highly lucrative market, with and put down, and aren’t time intensive. the Wii, and Sony and Microsoft catching up with consumers over 65 spending 15.4% of their the Playstation Move and Kinect respectively. household expenditure on entertainment and Although Apples previous product releases like There are three aspects that gaming can help cultural activities, compared to the national the iPhone and iPod Touch had an interface and in the elderly – attentional demand, novelty average of 13.5% (Bloomberg). With this in apps that resonated with older users, the iPad and social interaction. It is believed that using No.42 29 | 30 ANTENNAE
  • 16. Right and below: ‘Exergaming’ has become popular among the older generation because of its physical and mental benefits The elderly market in Japan is seen as a highly lucrative market, with consumers over 65 spending 15.4% of their household expenditure on entertainment and cultural activities, compared to the national average of 13.5% (Bloomberg) mind-exercise games and “exergames” can We should expect a number of brands to look improve these cognitive functions and that this at the growing success of gaming for the elderly can be transferred into real-world outcomes, as the consumer segment continues to increase such as better hand to eye co-ordination, less in size across the world. Future product and accidents and remembering medication. The marketing strategies could now be focused on social aspect of many of these games has not only capturing young consumers, but also also been realized, with seniors across the in fulfilling the needs of an older generation. globe getting together to play Wii games in friendly tournaments. Brands like Nintendo have realized not only the health and social benefits of their products, but also how to market these benefits in order to access a lucrative section of the consumer market. By creating products that cut across multiple generations, Nintendo has managed to gain traction in a demographic that is both lucrative and growing. These innovative products have also been backed by marketing campaigns that have focused on the needs of separate demographs, from kids to commuters to grandparents. No.42 31 | 32 ANTENNAE
  • 17. FUTURE HEALTH Left: The Blood Pressure Cuff from Intel Health Guide FOR THE ELDERLY USING TECHNOLOGY INNOVATION TO RELIEVE THE GROWING FINANCIAL BURDEN OF HEALTH CARE With the continued growth in the size of aging populations across the globe, a radical rethink of medical services is needed. Health services will need to move away from the reactive model of operation, The development of mHealth is more likely to happen in of intelligent mobile platforms like smartphones has opened developing markets first because of regulatory issues and up an opportunity for health care brands and professionals to a more predictive and preventative legacy infrastructure – and this is no more evident than in to access consumers. Consumers are also increasingly data one. This requires health services and Japan. Japan represents a possible future for a majority of hungry, wanting to know the state of various aspects of their consumers to access more information the developed economies, with a huge imbalance in the health instantly. age of the population and its wealth generation. By the end than they currently are – and this is where of the decade, Japan will have three pensioners for every This need has resulted in various apps being developed for technology could play a part. child under 15 years old, with over half of the country’s smartphones, as well as more dedicated platforms, such wealth controlled by the elderly. This has created a new ‘old’ as the H’andy Sana, a touch-screen phone that includes an The effect that an aging population has on the national economy, which is dominated by pharmaceutical, nursing application called Heart Suite. This allows users to measure, health care system is already becoming a key social and care and medical equipment brands, addressing the key record and send vital Electrocardiograms (ECGs), via built in political issue in a variety of developed economies. Canada need for the elderly consumer segment – health care. This contact strips on the side of the phone. These can then be is among those nations who are already thinking of that has in turn warped the government spending of Japan, to sent to a doctor for advice, reducing the need for hospital future, with 73% of Canadians believing that changes to the extent that 40% of all expenditure goes on health care. visits and expensive equipment, as well as giving both the their health care system need to be made so that it can medical professional a broader picture of the patients health. provide today’s level of care to the Baby Boomer generation The need to control this spiralling government spending (DailyGleaner). Many economies are looking at using has prompted the rise of various forms of health care that The care of the aging population will also fall increasingly technology to relieve this pressure, with huge investments aid efficiency, and can help reduce spending. Telemedicine on the shoulders of younger adults, and technology being made in R&D for medical devices and services in the is already a big market in Japan, where consumers can get brands have already recognized this shift with a variety home. For example, the global market for diagnostic imaging remote consultations and updates via their TV or computer. of smartphone apps and products that enable the remote is expected to grow 6% annually, exceeding $24.4 billion The Japanese elderly have adopted this technology quite monitoring of the elderly without being too intrusive. One by 2016 (GBI). This is in part due to developed economies readily, although they resist the use of keyboards and prefer Japanese appliance maker, Zojirushi, has developed focusing on new technologies that will bring efficiencies the use of TV remote controls to access doctors and health an internet connected kettle that triggers a signal to the and cost saving to the care of their aging populations. care personnel remotely. The increased availability children of the elderly user whenever they boil the water, No.42 33 | 34 ANTENNAE
  • 18. Left: QuietCare form GE Healthcare Below: Intel and GE have formed a partnership to produce healthcare equipment for the home Canada is among those nations who are already thinking of that future, with 73% of Canadians believing that changes to their health care system need to be made so that it can provide today’s level of care to the Baby Boomer generation (DailyGleaner) letting the younger family members know that everything will be a manifestation of their vision to find new models is ok. It is this seamless integration of technology into of health care delivery and extend care into the consumer everyday products for the elderly that we should expect home, in order to meet an aging population and the to see more of, as the growing use of wireless technology increase in people with chronic conditions. allows us to be less intrusive in the way we care for the elder generation. We should expect to see a growth in the number of collaborative efforts in this area, as brands look to get This new explosion in the need for intelligent medial care an initial foothold in what will become a highly lucrative technology has led to the co-operation between various market across the globe. The growing needs of an brands, who are looking for a presence in the market but aging population will continue to put our society and lack the strength in expertise or capabilities. This month, its infrastructure under intense pressure, and only by GE and Intel announced their entry into health care with an innovatively utilizing technology can we expect to cope. agreement to form a 50/50 joint venture to create a new health care company based on telehealth and independent living. We reported this as an alliance in Issue 29 of Antennae, and since then the partnership has developed in a more solid business model. Intel president and CEO Paul Otellini stated that “We must rethink models of care that go beyond hospital and clinic visits, to home and community-based care models that allow for prevention, early detection, behaviour change and social support.” By combing GE’s Healthcare Home Health Division and Intel’s Digital Health Group, the new company No.42 35 | 36 ANTENNAE
  • 19. Customized. Bespoke. Your Antennae. NewEdge is a dynamic innovation consultancy The world is constantly changing, how with a world-class team of strategists, trend will it impact your brand and business? forecasters, researchers and designers. We bring a fresh approach to growing business and brands For a tailored report specifically through upstream and downstream innovation. for your business email us at: antennae@new-edge-com Our Antennae Trends team are continually researching emerging design trends, ideas and Or call Richard on: creative thinking – from global product innovation +44 (0)208 439 8404 through to changing consumer lifestyles. These trends indicate how markets are being shaped in the future, giving us the ability to anticipate how consumers are likely to respond to future solutions. If you would like to know more about our innovation consultancy, our trends research, or if you would like to comment on anything you have read in this issue, please email The Antennae team: antennae@new-edge.com No.42 37 | 38 ANTENNAE
  • 20. N 42 ANTENNAE o TREND REPORT London Richmond Brewery Stores 18 Petersham Road Richmond London TW10 6UW UK T +44 (0)20 8439 8400 Richland 1350 Spaulding Ave Richland WA 99352 USA T +1 (509) 737 9900 W www.new-edge.com E antennae@new-edge.com Copyright © 2010 NewEdge Consulting Limited The entire content of this document, both physically and intellectually, remains the property of NewEdge Consulting Limited. Please apply to us for written permission required to copy, or amend, in full or part. Opinions, conclusions, and other information contained within are not necessarily expressed by NewEdge Consulting Limited. No.42 40 | 40 ANTENNAE