Most of the developing nations have experienced slavery and doing services for other lands, and have not experienced the Services for themselves. Here is a presentation that I used to speak about 'Realizing the Potential of a Connected World' at Indian Technology Congress 2017, especially for the developing countries. However, the presentation itself is not specific to the developing countries except a couple of slides.

1. Realizing the Potential of a Connected World
Syam Madanapalli | Indian Technology Congress | 10-Aug-2017

2. ICT to IoT: What is Changing?
Google, Facebook, Amazon Uber, Tesla, ?
People, Cyber World Cyber Physical Systems, Things
IoT,AR,VR,Pervasive
Computing,AI
Voice,Email,Web,
Broadband,Social
Networking,Cloud
2

3. IoT - The Enabler of Everything
Collaboration
Transparency
Innovation
Empowerment
Economic
Growth
New
Business
Models
Artificial
Intelligence
ADAS,Drones&Robotics
AR/VR
3DPrinting
Blockchain
IoT IoT
3

4. The IoT Drivers
4

5. IoT - Making the World a Better Place to Live
Better World
Data
Visibility
Agility
ActionsDecisions
5

6. IoT is the Pervasive Computing
Time Devices
1 : N N : 1
1 : 1
Server
Computing
Personal
Computing
Pervasive
Computing
6

7. IoT and 80 - 20
Software &
Services
80%
Hardware
20%
80 - 20 Rule would help solution
providers and customers where
to focus for more value creation.
7

8. The Connected Products
Insights
Predictive
Maintenance
New Products
Product
Updates
New Services
Less Downtime
Operational
Efficiency
The Extended Product
8

9. Servicizing - Everything as a Service
Sell Product
Function
Deliver more
Services
Pool, Share, Rent-
to-Own
Factor 4
Focus on
Business
Low Capex
Pay per Use
9

10. The Outcome Economy
Strategy
Requires
Impact
Sell the Results
Connected
Ecosystem
Ability to
Deliver
Results
Customer
Context
Quantifying
the Results in
Realtime
Remote
Service
Delivery
Survival of the
Fittest
Creating
Stakeholder Value
Improving the
World
10

11. Flip-flops
Bed Sold on Website
Delivered
Inaccurate information
20 days for Delivery
11 days to respond after complaint
56 days waiting for refund after acceptance
Then Flip-flops - denies the refund
Claims the installation complete without a visit
90 days since the purchase, no bed yet
Companies like Flipkart with Poor Customer Service can easily be
disrupted by nextgen retailers with New Business Models/SLAs.
11
Indiansdonotunderstandcustomer
service,needtoapplytechnology.

12. Opportunity for Developing Countries
State-of-the-art tech
and connectivity from
the outset
Opportunity to
leapfrog in digital
infrastructure
No costly
retrofitting
Next wave of
smart services
12

13. IoT Impacts Every Industry and Service
Industry 4.0 Government Healthcare
FarmingBFSIEducation
13

14. Issues that Impacts the Adoption
Interoperability Security & Privacy Infrastructure
Protocols, frameworks,
profiles, syntax and
semantics
Data privacy, device,
network & application
security
Spectrum, bandwidth,
QoS and data storage
14

15. The Roof Computing, IEEE P1931.1
Roof horizontalizes the IoT ecosystem.
Roof provides:
Interoperability for devices and services
Security by design
Awareness and control for privacy
Realtime edge analytics
Data and services management
Roof
Service
A
Service
B
Physical World
Cyber World
15

16. The Role of Governments
Standards
development
Skill
development
Privacy & incident
response Policies
Leadership &
investment
16

17. Technological
unemployment is
only short term.
Jobs in the Connected World
Repetitive and lower skilled jobs
will be replaced by robots
Machines will be used in unsafe
environments
Creates New Collar Jobs,
augmented by robots and AI
Innovation would not
have negative effect
on jobs.
17

18. IoT - to - AI
Short term Long term
Operational
efficiency
New products
& services
Outcome
economy
Pull economy
Insights
Analytics
Predictions
AI
DataCapturing
CognitiveComputing
Cost reductions
Pay per use
Pay per result
End-to-end
automation
New business models
18

19. AI for Day-to-Day Life
Autonomous
Cars
Cognitive
Computing
Elderly Care
Dangerous
Jobs
IoT and AI will be embedded into our lives that will democratize the intelligence,
potentially making everybody smarter, faster, more productive, healthier and happier.
Friendship
19

20. “Civilization advances by extending the
number of important operations which
we can perform without thinking about
them.”
Introduction to Mathematics (1911)
IoT advances the civilization - IoT works
in the background, we only see the
benefits, not the technology.
Alfred North Whitehead
1861 - 1947
20

21. Thank you!
smadanapalli@gmail.com | @smpalli