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DIE SECHS WEGE ZUM ITIL®
EXPERT
Managing Across the Lifecycle
Planning, Protection & Optimization
Service Offerings & Agreements
Release, Control & Validation
Operational Support & Analysis
CapabilityModule
Service Strategy
Service Design
Service Transition
Service Operation
Continual Service Improvement
LifecycleModule
3 3
3 3 3
3 3
3 3 3
3 3 3 3 3
4 4 4
4 4 4 4
4 4 4 4
4 4 4
22 23 24 25 25 24
ITIL®
Expert ITIL®
Expert ITIL®
Expert ITIL®
Expert ITIL®
Expert ITIL®
Expert
Weg 1 Weg 2 Weg 3 Weg 4 Weg 5 Weg 6
5 5 5 5 5 5
Foundation
Basis
2 2 2 2 2 2
Erzielte Punktzahl
ITIL®
isaRegisteredTradeMarkofAXELOSLimited.CopyrightSERVIEWGmbH.

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6 Wege zum ITIL Expert

  • 1. www.serview.de DIE SECHS WEGE ZUM ITIL® EXPERT Managing Across the Lifecycle Planning, Protection & Optimization Service Offerings & Agreements Release, Control & Validation Operational Support & Analysis CapabilityModule Service Strategy Service Design Service Transition Service Operation Continual Service Improvement LifecycleModule 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 22 23 24 25 25 24 ITIL® Expert ITIL® Expert ITIL® Expert ITIL® Expert ITIL® Expert ITIL® Expert Weg 1 Weg 2 Weg 3 Weg 4 Weg 5 Weg 6 5 5 5 5 5 5 Foundation Basis 2 2 2 2 2 2 Erzielte Punktzahl ITIL® isaRegisteredTradeMarkofAXELOSLimited.CopyrightSERVIEWGmbH.