VirtualTone offers a cost-effective approach to managing interactions with sales prospects as well as current customers and business partners. Because of today\’s business needs to remain flexible and mobile at a moments notice, VirtualTone solutions allow contact center agents to both work from home during peak business hours or disaster situations. Your phone system is where you meet your customers every day, and every interaction is a chance to grow your business. So your phone system should help you achieve some key objectives. It should make agents more productive.

1. 1998 2008 www.sklservices.com [email_address] TF: 888-755-6864 P:281-756-9800 F:281-754-4436

2. For Small to Enterprise Businesses

3. www.sklservices.com

4. Your VirtualTone phone service and call center is completely portable – use it anywhere you have Internet access. Use your existing phone number with your own SIP- or IAX-compatible phone, or purchase our affordable ready-to-use Polycom phones.* There are no user-based fees like other network-based Internet phone services. Connect remote offices and teams into a seamless organization, and add new extensions and phones at any time – with no long distance charges among users – regardless of their location. Once all phones are in place, the web-based admin page is completely user-friendly, with free live remote training and support available. Regardless of the size of your staff, all VirtualTone phones come with the following standard features: • Voice Mail via Email • Call Forwarding • Call Waiting • Call Holding • Call Conferencing • Call Recording • Call Center & Ring Queues • Call Transfer • Auto Attendant • Hold Music • Follow Me • Do Not Disturb • Call Park • Caller ID • Redial • Speed Dial • Easy web-based admin • And much more!

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8. There is nothing to install, works on broadband or better and connects to your VirtualTone Service. Anywhere you have Internet access, you have VirtualTone – at a significant cost savings over your current PBX system. VirtualTone 2-in-1 USB Memory Phone

10. www.sklservices.com

12. Contact us for a custom quotation. 888-755-6864 [email_address]