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1. Chapter 4 Retail Institutions by Ownership RETAIL MANAGEMENT: A STRATEGIC APPROACH , 10th Edition BERMAN EVANS

3. Figure 4-1: A Classification Method for Retail Institutions I Ownership II Store-Based Retail Strategy Mix III Nonstore-Based Retail Strategy Mix

7. Figure 4-2: Useful Online Publications for Small Retailers

11. Figure 4-3: The Body Shop

15. Figure 4-5: Business Qualifications Sought by McDonald’s for Potential Franchisees Financial resources Customer and employee focus Strong credit Willingness to complete training Ability to manage finances Planning ability Growth capability Ideal Franchisee Experience Full-time commitment

16. Figure 4-6: Structural Arrangements in Retail Franchising

18. Figure 4-7: Franchise and Business Opportunities

24. Figure 4-8a: Vertical Marketing Systems Independent Channel System Functions: Manufacturing Wholesaling Retailing Ownership: Independent Manufacturer Independent Wholesaler Independent Retailer

25. Figure 4-8b: Vertical Marketing Systems Partially Integrated Channel System Functions: Manufacturing Wholesaling Retailing Ownership: Two channel members own all facilities and perform all functions

26. Figure 4.8c: Vertical Marketing Systems Fully Integrated Channel System Functions: Manufacturing Wholesaling Retailing Ownership: All production and distribution functions are performed by one channel member

27. Figure 4-9: Sherwin-Williams’ Dual Vertical Marketing System