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Slides for a keynote / workshop presented by Karine Larose and Simon Bowie at CLAUD's Summer Study Day at the University of Bath on 2019-07-08.
During summer 2016, Karine and Simon ran user experience research into the information-seeking behaviour of undergraduate and postgraduate students at Imperial College London. Looking critically at this research, we realised what we were doing wrong and got an insight into the limitations of our approach to inclusion and diversity in UX research in libraries. In this session, we want to talk about our methodology for UX research, run through some short activities to help you reflect on disability, and think about best practices for including students with disabilities in the library experience.