Presentación webMethods BPMS por Simbius S.A.
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En el año 2010, X-Simbius suma la integración, desarrollo y consultoría de las metodologías y tecnologías de los principales vendors y de código abierto de BPM basadas en las tecnologías SOA-J2EE. Simbius cuenta en Buenos Aires, con uno de los primeros Centro de Excelencia BPM Multivendor de Latam, transformándose en uno de los principales socios de negocio en SOA-BPM de los grandes jugadores del mercado: SAP, Oracle, IBM, Software AG y del líder en código abierto Intalio.
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Presentación webMethods BPMS por Simbius S.A.
- 1. webMethods BPMSAgosto 2010 Ezequiel Ruffa SOA & BPM Expert ezequiel.ruffa@simbius.com Cel. +54911.5329.6259 Simbius S.A. www.simbius.com.ar La Pampa 4741 - Buenos Aires - Argentina Tel. +54.11.4523.2114
- 2. Process Improvement Lifecycle Collaboratively design and model business processes. Model Improve business performance by empowering business users with actionable information. Improve Automate Process Improvement Implement processes across IT systems with system and human interaction. Measure Continuously monitor process performance based on Key Performance Indicators (KPI’s) Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 2
- 3. webMethods BPMS Collaborative design environment for business and IT users Service oriented paradigm throughout Integrated suite with a “single version of the truth” Support for all stakeholders and all process-types Real-time process monitoring, alerting and analysis Align People, Systems and Partners Rapid Deployment of Optimized Processes KPI-Driven Business Culture Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 3
- 4. Your Needs The Results Our Approach Process Improvement: The Main Drivers Align IT delivery with business value Collaborative process design using model-driven approach A shared framework for managing business value Process resources work harder and smarter Enable efficient processes and productive workers Automated workflow and intuitive, composite applications Transform the business based on facts Real-time process monitoring Continuous process improvement without application admin Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 4
- 5. webMethods Suite Monitoringand Analytics BusinessProcessManagement EnterpriseService Bus Governance Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 5
- 6. webMethods Designer: Unified Design Tool for BPMS Single Eclipse-based environment for all process design activities Drag and drop elements and documentation into the process Tightly integrated development and asset re-use Deliver key business processes faster Improve business and IT collaboration Reduce required skill sets Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 6
- 7. Process Modeling: Visualizing the Process Business and IT users can visually depict processes BPMN Models Process, Task and UI Design Drag and drop elements and documentation into the process Swim lanes improve understanding Direct Launch of Services Any Service Supported Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 7
- 8. Process Simulation: Optimize Processes Proactively Scenario design with step duration, resource usage, cost… Powerful animation-based analysis Scenario building and design-time optimization Process optimization using historical and external data Optimize outcomes early in the cycle Faster time to business improvement Proactively anticipate Results Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 8
- 9. Integrated Business Rules: Empowering Users Enables users to define rules If-Then Separate rules from the application Supports multiple rule types DecisionTables Designed for business and IT users Increase flexibility of processes in dynamic workflows DecisionTrees Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 9
- 10. Forms-Driven Processes: Incorporating Forms in Processes Read and/or write to pre-existing forms throughout process Support for Microsoft Infopath and Adobe Forms Automatically leverage existing form data – no duplicate form creation Users interact with existingcorporate standards for forms Benefit 2 Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 10
- 11. Composite Application Design: Rapid UI Creation Framework for rapid creation of user interfaces Automatic page layouts Provides 200+ out-of-box controls Built-in data validators for form data Increase flexibility of processes in dynamic workflows Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 11
- 12. User Interface Elements: Web 2.0 and More JSR 168 and WSRP compatible Support for Web 2.0, AJAX, and JSF Fully integrated to existing security providers Faster Time to Market for New Applications Benefit 2 Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 12
- 13. User-Derived Workspaces Create workspace in context of current task Reuse saved and shared workspaces Collaborate within workspaces Maintain context across presented information End User Control Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 13
- 14. End-Users Architecture: Composite Application Runtime Central Administration Portlets Services Servlet Personalization Request/Response Flow Process, Service, Document monitoring and Analytics Page Layer Taxonomy Task and Workflow JSR-168 Portlet Broker Administration& Monitoring Web Services Client JSF (MVC) Content/Collaboration Trading Networks Admin Document Management JSF Controls User, Group, Role Admin Security Managed Beans My webMethods Admin Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 14
- 15. Process Monitoring: Real-Time Analysis and Alerting Provides rich process analytics with trend and root cause analysis Automatically determines what is normal and what is not Supports alerts based on KPIs, thresholds, and behaviors Improve business visibility, inspire continuous improvement Measure first, then implement change Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 15
- 16. Process Monitoring: Real-Time Alerting Real-time alerts based on what is important to you Animated, visual feedback on processes Business friendly user interfaces Compare KPIs for complex alert conditions Respond to issues as they happen Resolve issues before they impact your business Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 16
- 17. Task and People Analytics Unified view and status of tasks across task owners and managers Measure average performance of tasks and people Animated, visual feedback on processes Improve processes and take corrective actions Spend more time executing tasks, not trying to find them Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 17
- 18. Reporting: Providing Business Dashboards Library of pre-defined report definitions Comprehensive language support Burst reports to multiple locations in multiple formats Export to multiple formats One architecture for viewing, querying, analyzing, and authoring Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 18
- 19. Monitoring and Reporting: Architecture Visualization Optimize Server AnalyticEngine PredictionEngine Process &Task Metrics webMInfra. B2B (TNDC) SAP (Adapters) OtherAppsData Collectors Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 19
- 20. webMethods BPMS: Seamless Service Integration Processes seamlessly connected to SOA assets Drag and drop SOA assets directly onto process models Compose applications from services and other SOA assets Business Rules are exposed as services Fully integrated Business Service Repository Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 20
- 21. BPMS Architecture: Summary Custom User Interfaces Custom Task User Interfaces Composite Applications JSF/Runtime Portal (UserInterfaces) My webMethodsServer Task ListManagement InboxPortlets TaskPortlets Monitoring& Audit Task Engine Task Services Process Engine Task Services Business Rules Engine IntegrationServer Services Integrations Adapters Business Rules Tightly Integrated, Loosely Coupled Full Support ForAll BPM Scenarios Service-Oriented From Top to Bottom Monitoring & Audit Services Protocols (HTTP, TCP,FTP,SMTP,SOAP,JMS) Applications& Systems Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 21
- 22. GEAR Methodology – Gather, Explore, Assemble, Rollout GEAR is a collection of knowledge from hundreds of projects from around the world Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 22
- 23. Gather Explore Assemble Rollout Rollout Explore Assemble Gather GEAR Customized Best Practices & Re-Use Strategy CustomerSpecific Requirements Maturity Model Project Type & Lifecycle Guides & templates CustomerSpecific Solution CustomerSpecific Infrastructure Reference Architecture Governance Reference Framework Technology Best Practices Its not about technology products –Its about generating customer value using products webMethods BPMS Product Detail Presentation | Page 23
- 24. BPMS Features Summary Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 24
- 25. BPMS Features Summary Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 25
- 26. BPMS Features Summary Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 26
Editor's Notes
- GOAL OF SLIDE: Discuss main drivers of Process Improvement initiatives (their needs), how we approach it (in a way that highlights our USPs) and the benefits of the approach.Main Points to Cover:Align IT delivery with business valueConsistently at the top of the agenda of all CIOs we speak to is the need for business/IT alignment. To defend against the pressures of globalization and commoditization, the business increasingly thinks in terms of process. Product differentiation is no longer a strategy so there are three strategies open…continue to produce existing products and be lowest cost producer, accept that new products only have a short window of differentiation and therefore produce a constant stream of new products/new markets or find new ways to differentiate i.e. in the experience/servcice that you wrap around your product. The result? …. processes for product/service delivery, processes for new product introduction or processes for customer service….regardless, process is at the heart of business strategy. But….IT is still delivering and supporting functional applications….which means that delivery often fails to meet REAL business requirements of value creation across the orgCollaborative process design, using a model-driven approachIt is critical therefore to have a common framework for both business management and IT delivery based on a common understanding of how the business works and to do this, organizations must ensure that process and it’s execution are explicit & transparent, and thatthis is driven by more than just documentation. The follow-on benefits that we will talk about – automation, visibility, agility, only come if there is an explicit executable framework in place to operationalize process excellence and ensure consistent execution. Processes that are implicit in people or applications cannot be measured and cannot be used as a common language for alignment, management, delivery and changeA shared framework for managing business valueUSP – that’s why SAG believes so strongly that BPM (as a management framework) and SOA (as an agile delivery platform) fit strongly together…it’s one of our core differentiators. If the business and IT continue to use disparate tools to manage the lifecycle then there will be no alignment…..BPM is the interface/glueEnable efficient processes and productive workersWith an explicit process framework in place, we can now focus on exploiting it for optimized operational execution, Optimized and automated workflow and intuitive, composite applicationsthe goal is to define an optimal process that removes work from people (freeing them to add real value) and has as much automation as possible (using business rules, existing services etc.) and consistently coordinates the work that people must ll stdo through composite applicationsProcess resources work harder and smarterKey is making ALL the resources at your disposal work harder (do more) and smarter (focusing on the right things)….this includes people, information, documents, applications etc.This is one of our key USPs….we provide one tool to handle all process types/resources. As you embark on your PI journey, you will do many projects, some will be manual workflow intensive, some (e.g. STP) will be application intensive, some (e.g. case based) will be document intensive. But you cannot be expected to have to invest in different tools and different skillsets for each flavor that you come across. Transform the business based on factsFinally, purely efficient processes are not good enough (if that was the goal, we could just build a hard-coded app and embed the most efficient automated process) – but things change and processes need to be agileAgility requires insight, real-time, actionable data on how to keep the business optimized – “you can’t manage what you can’t measure” (Peter Drucker) – you need to be able to see where processes are sub-optimal compared to KPIs. Preferably you want to be able to see the root cause of issues so that you have the opportunity to take specific action and preferably you want to be able to see process issues before they become customer issues. Business Transformation and Process Improvement must be based on facts not gut feel. The business is changing fast and in ways that we do not expect…..experience and gut feel don’t work any more…Real-time process monitoring and change by business expertsKnowing what to change is important but delivering the tools to change in the same environment and making them available to the right people in the process is critical e.g. tools to change the process, change decision points with business rules, change UIs quickly, etc.BPM is about exposing ‘flex points’ from the underlying architecture and making them intuitive for business users to ‘tweak’Continuous process improvement without the burden of application changeAll of the above is critical for the business to enable CPI, but it is also critical for IT. It makes maintenance and incremental development easier for them BUT also allows them to share responsibility of change with the business and further reduce their burden (at this point some people in IT may object that they don’t want to givfe the business more control, but that is the role of strong governance – with good governance tools/methodology, IT can share responsibility for change without losing control).SUMMARY: Make sure you have left them with a clear indication of our USPs:1. We deliver a common framework for managing and delivering business value by both the business and IT - the combination of BPM and SOA is a key differentiator….without one you don’t get the full benefits of the other.2. We provide a unified platform that allows all process resources to be harnessed to improve business efficiency and productivity – not just systems, but people, documents, information etc.3. We provide the tools for operational transparency in the same environment as the tools to make rapid, iterative changes. Giving the business the control it seeks and reducing the burden on IT that it demands.