Slides from OECD Public Sector Innovation conference talk on 12 November 2014 - lessons of what works from experience of E-Estonia (aka digital innovation)

1. e-Estonia:
Building a Digital Society
Siim Sikkut
ICT Policy Adviser

2. @

3. Intro to e-Estonia
Image source: e-estonia.com
84% of people online + internet everywhere

4. LESSONS FOR PUBLIC SECTOR INNOVATION

5. It takes leadership
Image source: ria.ee
e-Cabinet: paperless government since 2000

6. Role of govt: environment / platforms
Image source: ria.ee, id.ee
National eID and data exchange layer X-road: since 2001

7. Enable bottom-up innovation
Image source: ria.ee
100% of companies’ annual reports done online

8. Incentives matter: carrots
Image source: id.ee
180+ mln digital signatures to date

9. Incentives matter: sticks
Image source: digilugu.ee
E-health: nation-wide digital health record and e-prescriptions

10. Going beyond pilots: rethink wider processes
Image source: e24.ee
Prefilled e-Tax declarations: 95% of total

11. Take risks seriously: manage, not avoid
Image source: chippewa.ca
Cyber security through security-by-design and risk management

12. Govt-as-start-up approach
Introducing e-residency: http://e-estonia.com/e-residents

13. Remaining challenges:
Keeping up the pace of change
Keeping users/needs in focus
Scaling of innovations across public sector
Measuring the effects
=> coordination need

14. Thank you!
siim.sikkut@riigikantselei.ee
Twitter: @sikkut