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Volkswagen India IMC -
         Case Study
A Story about VW’s successful entry into India


                                  - Siddharth Sriram,
                                        MICA
VW India
Challenges –

•   Volkswagen was a late entrant in the
    already crowded Indian car market

•   Well known European brands had a
    difficulty in proving themselves in India
    compared to the established Japanese,
    Indian ones – questions about after-sales
    service, toughness on Indian roads
    remained

•   Ad spends by competitors in this sector
    were very high, how could VW hold its
    own by resorting to lesser ad spends?
Campaign Objectives

•   To increase awareness of the VW brand as
    a mass premium player in India

•   To maintain consistency & yet establish
    uniqueness across the different brand
    launches VW had planned for the various
    segments over the year

•   To drive VW‟s core brand identity that
    globally stood for pioneering in innovation
‘Talking’ Newspaper for VW Vento

•   The readers of the Times of India in the five metros were
    taken by surprise when their newspapers „talked‟ to them
    about the Vento.

•    This first ever advertising campaign of its kind in the world
    was achieved using a mini device embedded with a
    speaker, attached to the newspaper.

•   Due to its uniqueness, this advertisement became the
    talking point for a while and garnered great press and
    social media coverage. -
     VW Vento 'talking' newspaper campaign
Perfect Positioning - VW Beetle

•       Instead of selling to men, targeted
        successful and affluent women as
        the buying audience.

•       The New Beetle was launched as
        a fashion icon and not as just
        another car.

•       Stylish and sexy positioning for
        the car - “It‟s Official. Curves are
        back.”

    •   OOH - At an important junction in Mumbai, an eight-section hoarding was
        erected, with each panel showing a different section of the car. Panels were
        initially covered up, but day by day a new panel was revealed until by the
        eighth day, the Beetle could be seen in its glory
‘Made in India’ - VW Polo

•     Volkswagen aimed to employ the
     „think global, acts local‟ communication
     to drive home to point that it is „Made
     in India‟

•    Punched a Polo-shaped hole in each
     copy of the newspaper. Inside the
     hole‟ one could read about each of
     the innovative India-appropriate
     features

•    Digital campaign - Used innovative
     banner ads to take people on a virtual
     tour of India, passing through famous
     sites and clearly communicating
     Polo‟s Indian-ness in an interesting
     and innovative way.
Touareg – VW SUV Machine

•   The Touareg is an SUV that dominates
    the road and makes mincemeat out of
    even 45 degree hills.

•   OOH - A dummy Touareg was created
    and attached to the outside of a
    building, giving the impression that it
    was climbing vertically. The innovative
    approach intrigued passersby and
    garnered widespread press.

•   Digital media –
     A rich media banner ad that unleashed
    an animated Touareg which would then
    descend through the text of the page
    that is being read.
LinkedIn Recommendation

  VW India participated in the worldwide launch of Company Pages in November
  2010, and soon thereafter opened up their pages to allow LinkedIn members to
  post reviews and recommendations of their car line in India including the New
  Beetle, Vento, and Polo due to majority of their working class TG being present
  here


Results
    • 2,700 product recommendations in 30 days
    • 2,300 new followers on VW India Company Page
    • 960,000 viral updates about VW car models
Results

•   VW‟s brand awareness jumped exponentially
    since its launch.

•   Within a year‟s time, Volkswagen came to be
    known as a brand that makes innovative cars in
    India

•   In the period between 2009 to June 2010, it
    sold record breaking cars, from the higher
    priced Passat and Jetta models to the more
    affordable Polo.

•   All of this was achieved with minimal ad spends
    with VW having only a total 9% share of voice
    and leveraging word of mouth and efficient
    positioning instead of out shouting competition

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Volkswagen India - IMC Campaign

  • 1. Volkswagen India IMC - Case Study A Story about VW’s successful entry into India - Siddharth Sriram, MICA
  • 2. VW India Challenges – • Volkswagen was a late entrant in the already crowded Indian car market • Well known European brands had a difficulty in proving themselves in India compared to the established Japanese, Indian ones – questions about after-sales service, toughness on Indian roads remained • Ad spends by competitors in this sector were very high, how could VW hold its own by resorting to lesser ad spends?
  • 3. Campaign Objectives • To increase awareness of the VW brand as a mass premium player in India • To maintain consistency & yet establish uniqueness across the different brand launches VW had planned for the various segments over the year • To drive VW‟s core brand identity that globally stood for pioneering in innovation
  • 4. ‘Talking’ Newspaper for VW Vento • The readers of the Times of India in the five metros were taken by surprise when their newspapers „talked‟ to them about the Vento. • This first ever advertising campaign of its kind in the world was achieved using a mini device embedded with a speaker, attached to the newspaper. • Due to its uniqueness, this advertisement became the talking point for a while and garnered great press and social media coverage. - VW Vento 'talking' newspaper campaign
  • 5. Perfect Positioning - VW Beetle • Instead of selling to men, targeted successful and affluent women as the buying audience. • The New Beetle was launched as a fashion icon and not as just another car. • Stylish and sexy positioning for the car - “It‟s Official. Curves are back.” • OOH - At an important junction in Mumbai, an eight-section hoarding was erected, with each panel showing a different section of the car. Panels were initially covered up, but day by day a new panel was revealed until by the eighth day, the Beetle could be seen in its glory
  • 6. ‘Made in India’ - VW Polo • Volkswagen aimed to employ the „think global, acts local‟ communication to drive home to point that it is „Made in India‟ • Punched a Polo-shaped hole in each copy of the newspaper. Inside the hole‟ one could read about each of the innovative India-appropriate features • Digital campaign - Used innovative banner ads to take people on a virtual tour of India, passing through famous sites and clearly communicating Polo‟s Indian-ness in an interesting and innovative way.
  • 7. Touareg – VW SUV Machine • The Touareg is an SUV that dominates the road and makes mincemeat out of even 45 degree hills. • OOH - A dummy Touareg was created and attached to the outside of a building, giving the impression that it was climbing vertically. The innovative approach intrigued passersby and garnered widespread press. • Digital media – A rich media banner ad that unleashed an animated Touareg which would then descend through the text of the page that is being read.
  • 8. LinkedIn Recommendation VW India participated in the worldwide launch of Company Pages in November 2010, and soon thereafter opened up their pages to allow LinkedIn members to post reviews and recommendations of their car line in India including the New Beetle, Vento, and Polo due to majority of their working class TG being present here Results • 2,700 product recommendations in 30 days • 2,300 new followers on VW India Company Page • 960,000 viral updates about VW car models
  • 9. Results • VW‟s brand awareness jumped exponentially since its launch. • Within a year‟s time, Volkswagen came to be known as a brand that makes innovative cars in India • In the period between 2009 to June 2010, it sold record breaking cars, from the higher priced Passat and Jetta models to the more affordable Polo. • All of this was achieved with minimal ad spends with VW having only a total 9% share of voice and leveraging word of mouth and efficient positioning instead of out shouting competition