The complete PPT was made by Shreyas Sinha

1. Case Study Summary
by
Shubam Mahantesh Shreyas
Sujana Rakshith

2. • Complaints from clients
• Let go of the In-efficient agent
• Appointment of Branch Mngr. for
the Mumbai location.
Krishna Kumar, GM (Marketing) of SM Equipment Ltd.

3. • Recruting Internally
Promote an Exp. Sales Engineer
• Recruit from Outside
via Interviews & Selection
within a period of 3 Months

4. 1. Recruitment of Sales &
Service Engineers
2. Recruitment of adequate
number of Support Staff

8. The Solution
1. Have a casual discussion with both Pradeep and Nagraj.
2. This would be to understand who would be more suitable for the role.
3. Discussion will include ... their comfort level when it comes relocation, future plans,
their interest levels in context to a similar situation etc.
4. Will take a Final decison based on this discussion. Only if things go south, will look
for Outside recruitment.

9. 5. If the performance of the internal employees was Average then
Outside candidates will be interviewed.
6. Even though outside recruitment has been Opened up.
Untill & unless the Outside candidate is truly exceptionally better than
Pradeep & Nagraj, the prefernce will still be on Internal employees.

10. Q 1. B Mngr. should be selected from within the company or externally
?

14. If we have to select from within whom will you select ?
We will select Nagraj as the
asBranch Mngr., Mumbai