1. HOSPITALITY AND TOURISM LAW
(Guided Lesson Plans)

2. No part of this course material may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise without
the prior written permission of Dusit Thani College.
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3. TABLE OF CONTENTS
Week 1 Prevention Philosophy ....................................................................................5
Week 2 Hospitality Business Structure........................................................................7
Week 3 Hospitality Business Structure........................................................................9
Week 4 Contract Basics .............................................................................................11
Week 5 Significant Hospitality Contracts..................................................................13
Week 6 Legally Managing Property ..........................................................................15
Week 7 Respecting Intellectual Rights ......................................................................17
Week 8 Mid-term Examination..................................................................................19
Week 9 Legally Selecting Employees........................................................................20
Week 10 Legally Managing Employees ......................................................................22
Week 11 Legally Managing Employees ......................................................................24
Week 12 Your Responsibilities as a Hospitality Operator (to Guests) ........................26
Week 13 Your Responsibilities for Guests’ Property ..................................................28
Week 14 Your Responsibilities for Guests’ Property ..................................................30
Week 15 Your Responsibilities when Serving Food and Beverage.............................33
Week 16 Legal Responsibilities in Travel and Tourism ..............................................35
Week 17 Final Examination.........................................................................................37
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4. LESSON PLAN
HOSPITALITY AND TOURISM LAW
Instructor
XXX XXX
First Semester, Academic Year 2009
Verified and Approved by:
_______________________ ________________________
( ) ( )
Date ___/___/_____ Date ___/___/_____
Dean Vice Rector for Academic
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5. Guided Lesson Plan
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WEEK 1 (Duration 180 Minutes)
(20 mins Break)
Chapter 1 Prevention Philosophy
Objectives: The students will be able to:
1. explain the importance of studying law related to the hospitality and
tourism.
2. evaluate management actions on an ethical basis.
Time Activities / Learning
Key Points / Steps
(Min.) Aids
30 1. Introduce to the course. Give an overview on Lesson Schedule
course objectives, assessment rules and
regulations.
10 2. Conduct “Get to know you” activity, Activity
allowing the students to get to know each
other.
5 3. Inform the students of the unit objectives.
5 4. Give an overview of the unit and elicit their
knowledge related to the topics to be
introduced.
Chapter 1 Prevention Philosophy
10 5. Discuss with the students about the future Discussion
hospitality manager and the legal
environment.
10 6. Define “Law” and two major systems of law. Lecture
10 7. Discuss the Historical origins of the Law. Discussion
10 8. Explain judicial system and the evolutionary Judicial system chart in
of common law. PPT.
5 9. Define “Preventive Legal Management” Lecture
10 10. Discuss the term “STEM” Discuss
10 11. Explain the definition and importance of Lecture and Discussion
“Ethic”.
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6. Guided Lesson Plan
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Time Activities / Learning
Key Points / Steps
(Min.) Aids
10 12. Discuss the relation between ethics and law. Discussion
5 13. Explain the ethical analysis guidelines. Lecture
20 14. Evaluate those ethical issues from the Situational Analysis
guidelines with the case study.
10 15. Summarize the contents of the unit and open Q&A
for discussion. Inform the class of the topic
for next week.
Resources: PowerPoint Week 1
Barth, S. (2009). Chapter 1 Prevention Philosophy. Hospitality law:
Managing legal issues in the hospitality industry (3rd ed.). New
Jersey: John Wiley & Sons.
Situation from: Chapter 1 Prevention Philosophy, page 10. An Ethical
Situation. Hospitality law: Managing legal issues in the hospitality
industry (3rd ed.). New Jersey: John Wiley & Sons.
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7. Guided Lesson Plan
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WEEK 2 (Duration 180 Minutes)
(20 mins Break)
Chapter 3 Hospitality Business Structures
Objectives: The students will be able to:
1. explain the importance of selecting the proper organizational and
operational structures for a hospitality business.
2. identify various organizational business structures used in the hospitality
industry.
Time Activities / Learning
Key Points / Steps
(Min.) Aids
10 1. Review the contents of the previous unit Discussion
5 2. Tell the students what to be achieved in the Lecture
today’s unit objectives.
5 3. Give an overview of the contents to be Lecture
covered within the unit.
5 4. Define two types of business structures. Lecture
10 5. Discuss the importance of business structure. Discussion
45 6. Define the common hospitality Lecture
organizational structures of the following:
Sole Proprietorship
General Partnership
Limited Partnership
C Corporation
S Corporation
Limited Liability Company
20 7. Discuss the differences of liabilities in each Discussion
structure, and what the students think are See chart on page 70 in
pros and cons in each structure. the textbook for
references.
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8. Guided Lesson Plan
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Time Activities / Learning
Key Points / Steps
(Min.) Aids
30 8. Divide the students into groups and assign Situational Analysis
the case study about Limited Partnership and Group work
let them analyze.
20 9. Choose one group to present and let the other Presentation and
groups share their opinions. Discussion
10 10. Summarize the contents of the unit and open Q&A
for discussion. Inform the class of the topic
for next week.
Resources: PowerPoint Week 2&3
Barth, S. (2009). Chapter 3 Hospitality Business Structures. Hospitality
law: Managing legal issues in the hospitality industry (3rd ed.).
New Jersey: John Wiley & Sons.
Situation from: Chapter 3 Hospitality Business Structures, page 67. Analyze
the situation 3.1. Hospitality law: Managing legal issues in the
hospitality industry (3rd ed.). New Jersey: John Wiley & Sons.
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9. Guided Lesson Plan
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WEEK 3 (Duration 180 Minutes)
(20 mins Break)
Chapter 3 Hospitality Business Structures
Objectives: The students will be able to:
1. identify the most common operational business structures used in the
hospitality industry.
2. identify the responsibilities and obligations created by an agency
relationship.
Time Activities / Learning
Key Points / Steps
(Min.) Aids
10 1. Review the contents of the previous unit. Discussion
5 2. Tell the students what to be achieved in the Lecture
today’s unit objectives.
5 3. Give an overview of the contents to be Lecture
covered within the unit.
35 4. Define the common hospitality operational Lecture
structures of the following:
Owner-operator
Franchise
Management Contracts
REIT
Condo Hotels
20 5. Brainstorm with the students on the examples Brainstorming
of each operational structure in the
Philippines.
15 6. Define concepts of the relationship between Lecture
the businesses and their hired help.
Master-servant
Agent-principal
Independent contractor
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10. Guided Lesson Plan
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Time Activities / Learning
Key Points / Steps
(Min.) Aids
10 7. Explain the responsibilities and obligations Lecture
created by an agency relationship.
50 8. Analyze the case study about the liability of Situational Analysis
the company. Brainstorm with the students Brainstorming
about question no. 1 and 2. Let the students Group assignment
work in groups to find the answer to question
no. 3.
10 9. Summarize the contents of the unit and open Q&A
for discussion. Inform the class of the topic
for next week.
Resources: PowerPoint Week 2&3
Barth, S. (2009). Chapter 3 Hospitality Business Structures. Hospitality
law: Managing legal issues in the hospitality industry (3rd ed.).
New Jersey: John Wiley & Sons.
Situation from: Chapter 3 Hospitality Business Structures, page 79. Analyze
the situation 3.3. Hospitality law: Managing legal issues in the
hospitality industry (3rd ed.). New Jersey: John Wiley & Sons.
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11. Guided Lesson Plan
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WEEK 4 (Duration 180 Minutes)
(20 mins Break)
Chapter 4 Contract Basics
Objectives: The students will be able to:
1. explain the basic types of valid business contracts.
2. identify the essential components that must be presented to create a valid
contract.
3. explain how to avoid the legal difficulties related to contracts before they
arise.
Time Activities / Learning
Key Points / Steps
(Min.) Aids
10 1. Review the contents of the previous unit. Discussion
5 2. Tell the students what to be achieved in the Lecture
today’s unit objectives.
5 3. Give an overview of the contents to be Lecture
covered within the unit.
5 4. Define contract and the person concerned Lecture
with the contracts.
15 5. Identify two types of contracts and give some Lecture and discussion
examples.
5 6. Explain what enforceable contract is. Lecture
20 7. Explain how contracts can be enforceable: Lecture
Legality
Offer
Consideration
Acceptance
15 8. Discuss with the students which ways the Discussion
offers can be accepted.
30 9. Let the students analyze the situation related Situational Analysis
to the enforceable contract. The answer Group work
should cover the reasons supporting their
judgment.
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12. Guided Lesson Plan
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Time Activities / Learning
Key Points / Steps
(Min.) Aids
5 10. Explain what Breach of contract is. Lecture
20 11. Explain and discuss the remedies and Lecture
consequences of breaching an enforceable
contract.
15 12. Discuss with the students what to follow Discussion
when drawing up contracts to prevent breach
of contract.
10 13. Summarize the contents of the unit and open Q&A
for discussion. Inform the class of the topic
for next week.
Resources: PowerPoint Week 4
Barth, S. (2009). Chapter 4 Contract Basics. Hospitality law: Managing
legal issues in the hospitality industry (3rd ed.). New Jersey: John
Wiley & Sons.
Situation from: Chapter 4 Contract Basics, page 92. Analyze the situation
4.3. Hospitality law: Managing legal issues in the hospitality
industry (3rd ed.). New Jersey: John Wiley & Sons.
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13. Guided Lesson Plan
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WEEK 5 (Duration 180 Minutes)
(20 mins Break)
Chapter 5 Significant Hospitality Contracts
Objectives: The student will be able to:
1. explain the contract clauses commonly utilized in hospitality contracts.
2. point out the purposes of all contract types.
Time Activities / Learning
Key Points / Steps
(Min.) Aids
10 1. Review the contents of the previous unit. Discussion
5 2. Tell the students what to be achieved in the Lecture
today’s unit objectives.
5 3. Give an overview of the contents to be Lecture
covered within the unit.
15 4. Explain essential causes for providing Lecture
products and services to guests.
15 5. Explain essential clauses for purchasing Lecture
products and services.
10 6. Explain exculpatory clauses. Lecture
5 7. Explain types of specialized contracts. Lecture
15 Franchise Contracts
15 Management Contracts
15 Conference Services Contracts
- Meeting and Space Contracts
- Group Lodging Contracts
20 8. Divide the students into two groups. Assign Case Study
them the situation from the case study (the
factual summary and issue for the court). If
they were in the court, what is their decision?
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14. Guided Lesson Plan
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Time Activities / Learning
Key Points / Steps
(Min.) Aids
20 9. Two groups present their decision. Allow Presentation and
them to share ideas and finally the teacher Discussion
shows them the actual court decision.
Compare decisions among those of their and
of the court’s.
10 10. Summarize the contents of the unit and open Q&A
for discussion. Inform the class of the topic
for next week.
Resources: PowerPoint Week 5
Barth, S. (2009). Chapter 5 Significant Hospitality Contracts. Hospitality
law: Managing legal issues in the hospitality industry (3rd ed.).
New Jersey: John Wiley & Sons.
Case Study from: Chapter 5 Significant Hospitality Contracts, page 145.
The Hospitality Industry in Court: Opryland Hotel v. Millbrook
Distrib. Servs., 1999 Tenn. App. Lexis 644 (Tenn. Ct. App. 1999).
Hospitality law: Managing legal issues in the hospitality industry
(3rd ed.). New Jersey: John Wiley & Sons.
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15. Guided Lesson Plan
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WEEK 6 (Duration 180 Minutes)
(20 mins Break)
Chapter 6 Legally Managing Property
Objectives: The students will be able to:
1. identify the differences between the real property and the personal
property.
2. evaluate the purchase vs. the lease decision from a legal perspective.
Time Activities / Learning
Key Points / Steps
(Min.) Aids
10 1. Review the contents of the previous unit. Discussion
5 2. Tell the students what to be achieved in the Lecture
today’s unit objectives.
5 3. Give an overview of the contents to be Lecture
covered within the unit.
10 4. Explain types of property Lecture
Real Property
Personal Property
15 5. Read Situation#1 to the students. Discuss Situational Analysis#1
with the students to answer three questions. Discussion
10 6. Explain how the real property can be sold Lecture
and purchased.
10 7. Explain how the personal property can be Lecture
sold and purchased.
5 8. Define what “leasing property” is. Lecture
10 9. Explain and discuss the essential lease terms Lecture and discussion
as a lessor.
10 10. Explain and discuss the essential lease terms Lecture and discussion
as a lessee.
10 11. Explain and discuss what rights of the Lecture and discussion
landlord are.
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16. Guided Lesson Plan
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Time Activities / Learning
Key Points / Steps
(Min.) Aids
15 12. Explain the legal considerations of buying vs. Lecture
leasing.
20 13. Divide the students into three groups; give Situational Analysis#2
them the situation and let them discuss and Group work
answer the questions.
15 14. Let the students present their analysis. Presentation
10 15. Summarize the contents of the unit and open Q&A
for discussion. Inform the class of the topic
for next week.
Resources: PowerPoint Week 6
Barth, S. (2009). Chapter 6 Legally Managing Property. Hospitality law:
Managing legal issues in the hospitality industry (3rd ed.). New
Jersey: John Wiley & Sons.
Situation#1 from: Chapter 6 Legally Managing Property, page 152. Analyze
the situation 6.1. Hospitality law: Managing legal issues in the
hospitality industry (3rd ed.). New Jersey: John Wiley & Sons.
Situation#2 from: Chapter 6 Legally Managing Property, page 167. Analyze
the situation 6.3. Hospitality law: Managing legal issues in the
hospitality industry (3rd ed.). New Jersey: John Wiley & Sons.
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17. Guided Lesson Plan
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WEEK 7 (Duration 180 Minutes)
(20 mins Break)
Chapter 6 Legally Managing Property (Respecting Intellectual Rights)
Objectives: The students will be able to:
1. avoid infringement of patent, copyright and concept rights.
Time Activities / Learning
Key Points / Steps
(Min.) Aids
10 1. Review the contents of the previous unit. Discussion
5 2. Tell the students what to be achieved in the Lecture
today’s unit objectives.
5 3. Give an overview of the contents to be Lecture
covered within the unit.
5 4. Explain what intellectual property is. Lecture
10 5. Explain the Trademark. The different Lecture
symbols of trademark.
10 6. Let the students participate in giving the Discussion
examples of trademark that they have come
across with in their daily life.
10 7. Explain the Patent. Give some examples of Lecture and Examples
Patent.
10 8. Explain the Copyright. What rights does the Lecture
copyright law protect?
15 9. Show them examples of suspicious copyright Examples
law violation. In PPT page 10, there are Discussion
MGM trademark and three imitative works.
Let the students discuss whether those three
works violate the law.
It can be seen that picture 2 with Tom
imitates the Lion. Does it violate the
copyright law, since Tom & Jerry cartoon
is owned by MGM?
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18. Guided Lesson Plan
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Time Activities / Learning
Key Points / Steps
(Min.) Aids
5 10. Explain about the Trade Dress. Lecture
15 11. According to Slide no.12, let the students Discussion
discuss the Trade Dress of the given Brainstorming
examples.
15 12. Explain and discuss how to prevent Lecture
intellectual property rights infringement.
35 13. Give the situation to the students. Divide Situational Analysis
them into three groups; give them one
question per group. First group presents their
analysis and all students comment; then takes
turn for another group.
10 14. Summarize the contents of the unit and open Q&A
for discussion. Inform the class of the topic
for next week.
Resources: PowerPoint Week 7
Barth, S. (2009). Chapter 6 Legally Managing Property. Hospitality law:
Managing legal issues in the hospitality industry (3rd ed.). New
Jersey: John Wiley & Sons.
Situation from: Chapter 6 Legally Managing Property, page 176. What
would you do? Hospitality law: Managing legal issues in the
hospitality industry (3rd ed.). New Jersey: John Wiley & Sons.
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19. Guided Lesson Plan
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WEEK 8 (Duration 120 Minutes)
Mid-term Examination
Time Activities / Learning
Key Points / Steps
(Min.) Aids
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20. Guided Lesson Plan
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WEEK 9 (Duration 180 Minutes)
(20 mins Break)
Chapter 7 Legally Selecting Employees
Objectives: The students will be able to:
1. utilize job descriptions, qualifications and other tools for legally selecting
employees.
2. explain the concept of collective bargaining and legal obligations when
interacting with labor unions.
Time Activities / Learning
Key Points / Steps
(Min.) Aids
10 1. Review the contents of the previous unit. Discussion
5 2. Tell the students what to be achieved in the Lecture
today’s unit objectives.
5 3. Give an overview of the contents to be Lecture
covered within the unit.
5 4. Define Employer & Employee. Lecture
10 5. Define Job description and job qualification. Lecture
10 6. Explain what could be included in the job Lecture
qualification.
10 7. Show them the examples of job description Examples
and job qualification.
30 8. Study a discrimination case of Nady Riad Case Study
together. Let the students read the case and
reflect their thoughts. Discuss why
discrimination issue is so important in the
hospitality industry.
20 9. Explain application screening methods. Lecture
Application
Interviews
Pre-employment Testing
Background checks
References
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21. Guided Lesson Plan
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Time Activities / Learning
Key Points / Steps
(Min.) Aids
15 10. Identify two types of employment Lecture
relationship.
At-Will Employment
Labor Union and Collective Bargaining
30 11. Let the students work in groups of 4 to 5. Group Activity
Each group would have to recruit a different
hospitality position such as server, waiting
staff, dishwasher, front desk, or chef. Each
group has to list at least five qualifications of
which the potential employee must have;
then identify and list the selection tools that
they would use to match the right applicant
with the job described.
10 12. Summarize the contents of the unit and open Q&A
for discussion. Inform the class of the topic
for next week.
Resources: PowerPoint Week 9
Barth, S. (2009). Chapter 7 Legally Selecting Employees. Hospitality law:
Managing legal issues in the hospitality industry (3rd ed.). New
Jersey: John Wiley & Sons.
Case Study from: Chapter 7 Legally Selecting Employees, page 211. The
Hospitality Industry in Court: Riad v. 520 South Michigan Avenue
Assocs, 78 F. Supp. 2d 748 (N.D. Ill. 1999). Hospitality law:
Managing legal issues in the hospitality industry (3rd ed.). New
Jersey: John Wiley & Sons.
Group Activity from : Chapter 7 Legally Selecting Employees, page 212.
Team Activity. Hospitality law: Managing legal issues in the
hospitality industry (3rd ed.). New Jersey: John Wiley & Sons.
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22. Guided Lesson Plan
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WEEK 10 (Duration 180 Minutes)
(20 mins Break)
Chapter 8 Legally Managing Employees
Objectives: The students will be able to:
1. differentiate between an employment agreement and employee manual.
2. Establish non-discriminatory work environment.
Time Activities / Learning
Key Points / Steps
(Min.) Aids
10 1. Review the contents of the previous unit. Discussion
5 2. Tell the students what to be achieved in the Lecture
today’s unit objectives.
5 3. Give an overview of the contents to be Lecture
covered within the unit.
5 4. Explain employment agreement. Lecture
5 5. Explain what could be included in an Lecture
employment agreement.
10 6. Explain employee manual. Lecture
10 7. Discuss with the students of the differences Discussion
between employment agreement and
employee manual.
10 8. Explain and discuss how to prevent Lecture and Discussion
discrimination.
10 9. Explain and discuss how to manage diversity. Lecture and Discussion
5 10. Explain two types of sexual harassment. Lecture
10 11. Explain the employer liability toward Lecture and Discussion
discrimination, and discuss together.
10 12. Explain about Zero Tolerance. Lecture
10 13. Explain how to investigate a complaint. Lecture
10 14. Explain how to resolve a complaint. Lecture
5 15. Explain what Third-Party Harassment is. Lecture
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23. Guided Lesson Plan
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Time Activities / Learning
Key Points / Steps
(Min.) Aids
5 16. Explain what Liability Insurance is. Lecture
25 17. Let the students read the case study about Case Study
sexual harassment. Let them discuss and
reflect the court decision.
10 18. Summarize the contents of the unit and open Q&A
for discussion. Inform the class of the topic
for next week.
Resources: PowerPoint Week 10&11
Barth, S. (2009). Chapter 8 Legally Managing Employees. Hospitality law:
Managing legal issues in the hospitality industry (3rd ed.). New
Jersey: John Wiley & Sons.
Case Study from: Chapter 8 Legally Managing Employees, page 257. The
Hospitality Industry in Court: Faragher v. City of Boca Raton, 524
U.S. 775 (1998). Hospitality law: Managing legal issues in the
hospitality industry (3rd ed.). New Jersey: John Wiley & Sons.
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24. Guided Lesson Plan
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WEEK 11 (Duration 180 Minutes)
(20 mins Break)
Chapter 8 Legally Managing Employees
Objectives: The students will be able to:
1. legally manage complex areas of employee leaves, compensation and
performance.
2. respond to claims properly.
Time Activities / Learning
Key Points / Steps
(Min.) Aids
10 1. Review the contents of the previous unit. Discussion
5 2. Tell the students what to be achieved in the Lecture
today’s unit objectives.
5 3. Give an overview of the contents to be Lecture
covered within the unit.
15 4. Explain compensation. Lecture
Minimum Wage and Overtime
Tipped Employees
Tip Pooling
20 5. Let the students read and analyze the given Situational Analysis
situation about the tip. Let them share their Group activity
thoughts with other groups.
6. Explain how to manage employee Lecture
performance.
5 Evaluation
10 Discipline
15 Termination
10 In-House Dispute Resolution
10 7. Explain unemployment claims Lecture
25 8. Let the class read the case about employee Case Study
complaints. Discuss and reflect the court Discussion
decision.
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25. Guided Lesson Plan
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Time Activities / Learning
Key Points / Steps
(Min.) Aids
10 9. Discuss employment records and retention Discussion
and what to be included.
10 10. Explain workplace surveillance. Lecture
10 11. Summarize the contents of the unit and open Q&A
for discussion. Inform the class of the topic
for next week.
Resources: PowerPoint Week 10&11
Barth, S. (2009). Chapter 8 Legally Managing Employees. Hospitality law:
Managing legal issues in the hospitality industry (3rd ed.). New
Jersey: John Wiley & Sons.
Situation from: Chapter 8 Legally Managing Employees, page 232. Analyze
the situation 8.2. Hospitality law: Managing legal issues in the
hospitality industry (3rd ed.). New Jersey: John Wiley & Sons.
Case Study from: Chapter 8 Legally Managing Employees, page 256. The
Hospitality Industry in Court: Romero v. Howard Johnson Plaza
Hotel, 1999 U.S. Dist. Lexis 15264 (S.D.N.Y. 1999). Hospitality
law: Managing legal issues in the hospitality industry (3rd ed.).
New Jersey: John Wiley & Sons.
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25

26. Guided Lesson Plan
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WEEK 12 (Duration 180 Minutes)
(20 mins Break)
Chapter 9&10 Your Responsibilities as a Hospitality Operator (to Guest)
Objectives: The students will be able to:
1. differentiate between the types of legal duties required of a hospitality
operator.
2. evaluate operational activities in light of their impacts on guest safety and
potential legal damages.
3. explain the legal responsibilities to admit guests and the circumstances
when administration can be denied.
4. explain how to protect guest’s right to privacy.
5. explain how to operate and maintain a facility to maximize the safety.
Time Activities / Learning
Key Points / Steps
(Min.) Aids
10 1. Review the contents of the previous unit. Discussion
5 2. Tell the students what to be achieved in the Lecture
today’s unit objectives.
5 3. Give an overview of the contents to be Lecture
covered within the unit.
10 4. Explain what duties of care and standard of Lecture
care are.
15 5. Explain the theories of liability and the Lecture
consequences of the failure to exercise
reasonable care.
Torts
Negligence
5 6. Explain types of legal damages. Lecture
10 7. Explain the processes of how the lawsuits are Lecture
filed against the hospitality manager.
10 8. Show the students the appropriate process of Discussion
responding to an incident in the property.
30 9. Let the students read the situation about Ski Situational Analysis
Resort. Analyze the situation and answer the Group Work
questions.
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26

27. Guided Lesson Plan
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Time Activities / Learning
Key Points / Steps
(Min.) Aids
5 10. Explain the differences between guests and Lecture
tenants.
10 11. Explain the legal responsibilities to admit Lecture & Discussion
guest and the rights to denied, and discuss
together.
10 12. Explain the importance of guest privacy. Lecture
10 13. Explain the importance of facility Lecture & Discussion
maintenance. What issues should be
concerned? Discuss together.
5 14. Discuss the hotel’s responsibilities to non- Discussion
guests.
10 15. Discuss how the hotel legally removes the Discussion
guests from the property.
10 16. Summarize the contents of the unit and open Q&A
for discussion. Inform the class of the topic
for next week.
Resources: PowerPoint Week 12
Barth, S. (2009). Chapter 9 Your Responsibilities as a Hospitality Operator.
Hospitality law: Managing legal issues in the hospitality industry
(3rd ed.). New Jersey: John Wiley & Sons.
Barth, S. (2009). Chapter 10 Your Responsibilities as a Hospitality Operator
to Guests. Hospitality law: Managing legal issues in the hospitality
industry (3rd ed.). New Jersey: John Wiley & Sons.
Situation from: Chapter 9 Your Responsibilities as a Hospitality Operator,
page 264. Analyze the situation 9.2. Hospitality law: Managing
legal issues in the hospitality industry (3rd ed.). New Jersey: John
Wiley & Sons.
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27

28. Guided Lesson Plan
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WEEK 13 (Duration 180 Minutes)
(20 mins Break)
Chapter 11 Your Responsibilities for Guests’ Property
Objectives: The students will be able to:
1. explain the responsibility hospitality managers have to safeguard the
personal property of their guests.
2. carry out the procedures needed to limit potential liability for the loss of
guest property.
3. assess the theories of bailment.
Time Activities / Learning
Key Points / Steps
(Min.) Aids
10 1. Review the contents of the previous unit. Discussion
5 2. Tell the students what to be achieved in the Lecture
today’s unit objectives.
5 3. Give an overview of the contents to be Lecture
covered within the unit.
10 4. Explain common law liability. Lecture
10 5. Explain limits on common law liability. Lecture
10 6. Give examples of some common liability Discussion
laws.
20 7. Let the student read the case study about Case Study
liability for guest’s property. Ask them,
would the decision be the same if the hotel
did post sufficient copies of the statute?
15 8. Give a short situation to the students. Let Situational Analysis#1
them work in pairs to analyze the situation Pair work
and answer the questions.
5 9. Explain what the bailment is. Lecture
5 10. Explain the relationship of bailments. Lecture
10 11. Explain the types of bailment. Lecture
15 12. Discuss the examples of each type of Discussion
bailments with the students.
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28

29. Guided Lesson Plan
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Time Activities / Learning
Key Points / Steps
(Min.) Aids
15 13. Divide the students in groups of 4-5. Give Situational Analysis#2
them the situation about the bailment. Let Group work
them analyze the situation and answer (Keep question 3 for
question 1&2. Write in the paper. next week)
15 14. Let each group share their thoughts and Discussion
discuss.
10 15. Summarize the contents of the unit and open Q&A
for discussion. Inform the class of the topic
for next week.
Resources: PowerPoint Week 13&14
Barth, S. (2009). Chapter 11 Your Responsibilities for Guests’ Property.
Hospitality law: Managing legal issues in the hospitality industry
(3rd ed.). New Jersey: John Wiley & Sons.
Case Study from: Chapter 11 Your Responsibilities for Guests’ Property,
page 324-325. The Hospitality Industry in Court: Frockt v.Goodloe,
670 F. Supp. 163 (W.D.N.C. 1987). Hospitality law: Managing
legal issues in the hospitality industry (3rd ed.). New Jersey: John
Wiley & Sons.
Situation #1 from: Chapter 11 Your Responsibilities for Guests’ Property,
page 314. Analyze the situation 11.1. Hospitality law: Managing
legal issues in the hospitality industry (3rd ed.). New Jersey: John
Wiley & Sons.
Situation #2 from: Chapter 11 Your Responsibilities for Guests’ Property,
page 316. Analyze the situation 11.2. Hospitality law: Managing
legal issues in the hospitality industry (3rd ed.). New Jersey: John
Wiley & Sons.
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30. Guided Lesson Plan
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WEEK 14 (Duration 180 Minutes)
(20 mins Break)
Chapter 11 Your Responsibilities for Guests’ Property
Objectives: The students will be able to:
1. identify the bailment liability.
2. implement policies that limit potential legal liability.
3. create the procedures required to legally dispose of personal property
whose ownership status is in question.
Time Activities / Learning
Key Points / Steps
(Min.) Aids
10 1. Review the contents of the previous unit. Discussion
5 2. Tell the students what to be achieved in the Lecture
today’s unit objectives.
5 3. Give an overview of the contents to be Lecture
covered within the unit.
10 4. Explain the liability under a bailment Lecture
relationship.
20 5. According to the situation about “The Fox Situational Analysis#1
Mountain Country Club v. Mrs. Weldo” that Group Work
the students worked in groups from the (Continual situation
previous class, let them decide on the from the previous
following: class)
If you are a court, is the Fox Mountain
County Club liable for the missing of
Mrs. Weldo’s coat? Why or why not?
If yes, how much, responsibility that the
Fox Mountain County Club would have
to take?
What should the club manager do in the
future to avoid situation such as this?
5 6. Explain detained property. Lecture
5 7. Explain innkeeper’s Lien. Lecture
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30

31. Guided Lesson Plan
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Time Activities / Learning
Key Points / Steps
(Min.) Aids
15 8. Explain types of property with unknown Lecture
ownership.
15 9. Discuss the differences between mislaid and Discussion
abandoned property. Ask the students the
following questions:
If you are a manager, how could you
teach your employees the differences of
between these two unknown properties?
Why is it so important to tell them
differences?
15 10. Explain and discuss the process to dispose Lecture
the found property.
15 11. Let the students work in groups of 4-5. Give Situational Analysis#2
them the situation to analyze and answer the Group work
questions.
30 12. According to the situation above, let them Group work
draft a policy and procedures guide that will
instruct employees as to how to handle found
items.
10 13. Summarize the contents of the unit and open Q&A
for discussion. Inform the class of the topic
for next week.
Resources: PowerPoint Week 13&14
Barth, S. (2009). Chapter 11 Your Responsibilities for Guests’ Property.
Hospitality law: Managing legal issues in the hospitality industry
(3rd ed.). New Jersey: John Wiley & Sons.
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31

32. Guided Lesson Plan
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Situation #1 from: Chapter 11 Your Responsibilities for Guests’ Property,
page 316. Analyze the situation 11.2. Hospitality law: Managing
legal issues in the hospitality industry (3rd ed.). New Jersey: John
Wiley & Sons.
Situation #2 from: Chapter 11 Your Responsibilities for Guests’ Property,
page 321. Analyze the situation 11.3. Hospitality law: Managing
legal issues in the hospitality industry (3rd ed.). New Jersey: John
Wiley & Sons.
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32

33. Guided Lesson Plan
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WEEK 15 (Duration 180 Minutes)
(20 mins Break)
Chapter 12 Your Responsibilities when Serving Food and Beverages
Objectives: The students will be able to:
1. explain the responsibilities of foodservice establishments.
2. apply truth in menu concepts to the service.
3. assess the current legal risks associated with serving alcohol.
Time Activities / Learning
Key Points / Steps
(Min.) Aids
10 1. Review the contents of the previous unit. Discussion
5 2. Tell the students what to be achieved in the Lecture
today’s unit objectives.
5 3. Give an overview of the contents to be Lecture
covered within the unit.
5 4. Explain the legal obligation of foodservice Lecture
industry.
10 5. Explain and discuss how to legally manage Lecture
with guests’ complaint of foodborne illness.
10 6. Explain what “Truth in Menu laws” is. Lecture
15 7. Let the students read the situation about Situational Analysis#1
Jeffery and Latisha Williams. Analyze the Group work
situation and answer the questions.
10 8. Explain the legal obligation when serving Lecture
alcohol.
10 9. Explain what “BAL” is. Lecture
10 10. Discuss the common law areas of serving Discussion
alcohol.
10 11. Explain the liability associated with alcohol Lecture
service.
15 12. Discuss the training for responsible service. Discussion
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33

34. Guided Lesson Plan
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Time Activities / Learning
Key Points / Steps
(Min.) Aids
25 13. Students work in groups of 4-5. Read the Situational Analysis#2
situation about Altoona Pike Country Club, Group Work
analyze and answer the questions.
10 14. With the whole class, discuss their decision. Discussion
10 15. Summarize the contents of the unit and open Q&A
for discussion. Inform the class of the topic
for next week.
Resources: PowerPoint Week 15
Barth, S. (2009). Chapter 12 Your Responsibilities when Serving Food and
Beverages. Hospitality law: Managing legal issues in the
hospitality industry (3rd ed.). New Jersey: John Wiley & Sons.
Situation# 1 from: Chapter 12 Your Responsibilities when Serving Food and
Beverages, page 334. Analyze the situation 12.3. Hospitality law:
Managing legal issues in the hospitality industry (3rd ed.). New
Jersey: John Wiley & Sons.
Situation# 2 from: Chapter 12 Your Responsibilities when Serving Food and
Beverages, page 348. Analyze the situation 12.6. Hospitality law:
Managing legal issues in the hospitality industry (3rd ed.). New
Jersey: John Wiley & Sons.
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34

35. Guided Lesson Plan
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WEEK 16 (Duration 180 Minutes)
(20 mins Break)
Chapter 13 Legal Responsibilities in Travel and Tourism
Objectives: The students will be able to:
1. explain the roles and potential liabilities of travel agents and tour
operators.
2. identify those common carriers typically utilized by the travel industry.
3. identify the recurrent areas of potential liability inherent in each of them.
4. analyze how the unique characteristics of the Internet can impact
restaurant and hotel managers’ effort to integrate the power of the Web
into their own operations.
Time Activities / Learning
Key Points / Steps
(Min.) Aids
10 1. Review the contents of the previous unit. Discussion
5 2. Tell the students what to be achieved in the Lecture
today’s unit objectives.
5 3. Give an overview of the contents to be Lecture
covered within the unit.
5 4. Discuss the law and travel industry. Discusssion
5 5. Explain the components of the industry. Lecture
10 6. Explain and discuss the complexity of travel Lecture and discussion
law.
10 7. Discuss the issues related travel agents. Discussion
5 8. Explain the liability of travel agents. Lecture
5 9. Discuss the issues related tour operators. Discussion
5 10. Explain and discuss the relationships Lecture and discussion
between travel agents and tour operators.
5 11. Explain the liability of tour operators. Lecture
15 12. Discuss the issues related to transportation Discussion
and common carriers.
10 13. Explain and discuss the potential liability of Lecture and Discussion
transportation industry.
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35

36. Guided Lesson Plan
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Time Activities / Learning
Key Points / Steps
(Min.) Aids
5 14. Explain the issues related to tourism industry. Lecture
15 15. Explain and discuss the unique Lecture and Discussion
responsibilities of the following operations.
Gaming operations
Resort / Time-Share Operations
Amusement Park Operations
10 16. Explain and discuss issues related to online Lecture and Discussion
travel sales.
15 17. As the Internet has become popular, let the Discussion
students discuss how the Internet will impact
the hotel, and travel industry in the coming
future.
10 18. Explain how to manage legal internet Lecture
advertising.
10 19. Summarize the contents of the unit and open Q&A
for discussion.
Resources: PowerPoint Week 16
Barth, S. (2009). Chapter 13 Legal Responsibilities in Travel and Tourisms.
Hospitality law: Managing legal issues in the hospitality industry
(3rd ed.). New Jersey: John Wiley & Sons.
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36

37. Guided Lesson Plan
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WEEK 17 (Duration 180 Minutes)
Final Examination
Time Activities / Learning
Key Points / Steps
(Min.) Aids
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37