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SITUATIONAL LEADERSHIP II

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SITUATIONAL LEADERSHIP II

  1. 1. Situational Leadership
  2. 2. Overview  Directive and Supportive Behavior  Leadership Variables  Situational Leadership II Model
  3. 3. Directive & Supportive Behavior
  4. 4. Directive/Task Behavior Involves:  Clearly Telling People • What to Do • How to Do It • Where to Do It • When to Do It  And Then Closely Supervising Their Performance
  5. 5. Supportive/Relationship Behavior Involves:  Listening to People  Providing Support and Encouraging Their Efforts  Facilitating Their Involvement in Problem Solving and Decision Making
  6. 6. Leadership Variables
  7. 7. Leadership Variables  Follower  Boss  Associates/Peers  Organization  Job Demands  Time
  8. 8. Interim Summary •Directive/Supportive Behavior •Leadership Variables
  9. 9. Situational Leadership Model
  10. 10. (High) THE FOUR LEADERSHIP STYLES S High Supportive and High Directive and U Low Directive High Supportive P Behavior Behavior P O R T I V S3 S2 E B E S4 S1 H A V I O Low Supportive and High Directive and R Low Directive Low Supportive Behavior Behavior (Low) DIRECTIVE BEHAVIOR (High) HIGH MODERATE LOW D4 D3 D2 D1 DEVELOPED DEVELOPING 8 DEVELOPMENT LEVEL OF FOLLOWER(S)
  11. 11. Subordinate’s Development Level  Competence: Task, Knowledge and Skills  Commitment: Motivation and Confidence 9
  12. 12. Levels of Development  D1 - “Enthusiastic Beginner”  D2 - “Disillusioned Learner”  D3 - “Reluctant Contributor”  D4 - “Peak Performer” 15
  13. 13. Levels of Development D1 Low Competence, High Commitment “Enthusiastic Beginner”
  14. 14. Levels of Development D2 Some Competence, Low Commitment “Disillusioned Learner”
  15. 15. Levels of Development D3 Moderate to High Competence, Variable Commitment “Reluctant Contributor”
  16. 16. Levels of Development D4 High Competence, High Commitment “Peak Performer”
  17. 17. Levels of Development  D1 - Low Competence, High Commitment “Enthusiastic Beginner”  D2 - Some Competence, Low Commitment “Disillusioned Learner”  D3 - Moderate to High Competence, Variable Commitment “Reluctant Contributor”  D4 - High Competence, High Commitment “Peak Performer” 15
  18. 18. Development Level is Task Specific!
  19. 19. (High) THE FOUR LEADERSHIP STYLES S High Supportive and High Directive and U Low Directive High Supportive P Behavior Behavior P O R T I V S3 S2 E B E S4 S1 H A V I O Low Supportive and High Directive and R Low Directive Low Supportive Behavior Behavior (Low) DIRECTIVE BEHAVIOR (High) HIGH MODERATE LOW D4 D3 D2 D1 DEVELOPED DEVELOPING 18 DEVELOPMENT LEVEL OF FOLLOWER(S)
  20. 20. Directing  High Directive, Low Supportive  Leader Defines Roles of Followers  Problem Solving and Decision Making Initiated by the Leader  One-way Communication 19
  21. 21. (High) THE FOUR LEADERSHIP STYLES S High Supportive and High Directive and U Low Directive High Supportive P Behavior Behavior P O R T I V S3 S2 E B E S4 S1 H A V I O Low Supportive and High Directive and R Low Directive Low Supportive Behavior Behavior (Low) DIRECTIVE BEHAVIOR (High) HIGH MODERATE LOW D4 D3 D2 D1 DEVELOPED DEVELOPING 20 DEVELOPMENT LEVEL OF FOLLOWER(S)
  22. 22. Coaching  High Directive, High Supportive  Leader Now Attempts to Hear Followers Suggestions, Ideas, and Opinions  Two-way Communication  Control Over Decision Making Remains With the Leader 21
  23. 23. (High) THE FOUR LEADERSHIP STYLES S High Supportive and High Directive and U Low Directive High Supportive P Behavior Behavior P O R T I V S3 S2 E B E S4 S1 H A V I O Low Supportive and High Directive and R Low Directive Low Supportive Behavior Behavior (Low) DIRECTIVE BEHAVIOR (High) HIGH MODERATE LOW D4 D3 D2 D1 DEVELOPED DEVELOPING 22 DEVELOPMENT LEVEL OF FOLLOWER(S)
  24. 24. Supporting  High Supportive, Low Directive  Focus of Control Shifts to Follower  Leader Actively Listens  Follower Has Ability and Knowledge to Do the Task 23
  25. 25. (High) THE FOUR LEADERSHIP STYLES S High Supportive and High Directive and U Low Directive High Supportive P Behavior Behavior P O R T I V S3 S2 E B E S4 S1 H A V I O Low Supportive and High Directive and R Low Directive Low Supportive Behavior Behavior (Low) DIRECTIVE BEHAVIOR (High) HIGH MODERATE LOW D4 D3 D2 D1 DEVELOPED DEVELOPING 24 DEVELOPMENT LEVEL OF FOLLOWER(S)
  26. 26. Delegating  Low Supportive, Low Directive  Leader Discusses Problems With Followers  Seeks Joint Agreement on Problem Definitions  Decision Making Is Handled by the Subordinate  They “Run Their Own Show” 25
  27. 27. (High) THE FOUR LEADERSHIP STYLES S High Supportive and High Directive and U Low Directive High Supportive P Behavior Behavior P O R T I V S3 S2 E B E S4 S1 H A V I O Low Supportive and High Directive and R Low Directive Low Supportive Behavior Behavior (Low) DIRECTIVE BEHAVIOR (High) HIGH MODERATE LOW D4 D3 D2 D1 DEVELOPED DEVELOPING 26 DEVELOPMENT LEVEL OF FOLLOWER(S)
  28. 28. What Happens If We Have a Mismatch of Leadership Style With Development Level?
  29. 29. Increasing Follower Development Level  Tell Them What You Want Them to Do  Show Them What You Want Them to Do  Let Them Try - There Is Some Risk  Observe Performance - Focus on the Positive  Manage the Consequences
  30. 30. Five Step to Training Winners  Tell Them What You Want to Do  Show Them What You Want to Do  Let Them Try – There is Some Risk  Observe Performance – Focus on the Positive  Manage the Consequences
  31. 31. The Leader’s Goal Build Your Follower’s Development Level So You Can Start Using Less Time-consuming Styles (S3 and S4) and Still Get High Quality Results.
  32. 32. SUMMARY  Directive and Supportive Behavior  Leadership Variables  Situational Leadership II Model
  33. 33. Situational Leadership is not something you do “TO” people but something you do “WITH” people.

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