This post provides detailed insights on how you should go about the process of hiring healthcare app developers and the best practices to be followed.

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All-inclusive Guide on Hiring Healthcare App Developers!
The ever-increasing patient expectations, the emergence of innovative technologies, and tough
competition amongst healthcare service providers have fuelled up the need for healthcare
digitalization. And, the rapid adoption of smart medical equipment and software solutions by
medical facilities has given rise to the trend of hiring healthcare app developers.
However, hiring developers for tailoring a suitable app/solution for your medical practice is not as
easy as it sounds. While the right solution created by skilled developers can bring a lot to the table
and boost your ROI; the wrong development methodology or a single developmental error can lead
to huge disappointments, costly rework, and heavy losses. Hence, you need to choose your
healthcare app development team with care.
This post provides you with all-inclusive guidance on hiring the right set of developers for your
upcoming healthcare app development project.
Healthcare App Development Strategy: In-house Team or Freelancers or Outsourcing
Agency?
In-house Team
If you plan to engage an in-house team of developers to build your healthcare software system,
coordination will be outstanding. But you will face issues like high infrastructure & administrative
costs, a limited talent pool, and loads of time and effort on team management.
Freelancers

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Hiring freelancers may be the cheapest and most convenient option as it rules out any hiring
hassles. Nevertheless, freelance developers are not so reliable and are likely to back out of the
project mid-way, leaving you in deep waters.
Outsourcing Agency
Outsourcing software developers or development companies is the most popular and profitable
approach as it comes with countless benefits. This approach allows you to choose from a wide
range of talented healthcare app developers from across the globe, flexible hiring models like the
pay-as-you-go option, more experienced teams, end-to-end product development cycles, and many
more. Moreover, the Healthcare provider can entrust the IT development responsibility to partner
firms and focus on their core industrial operations. Here, you get an entire development team or
independent developers depending on your requirement.
This approach too has minor downsides like communication woes, time differences, and language
barriers. But these issues can be easily avoided if you pick an experienced healthcare app
development company with a good track record, maintain transparent communication throughout
the development process, and enter into contractual agreements beforehand.
Hiring Healthcare App developers: Generic Factors to Consider
Background Research
Check the credentials, previous work history, and client feedback of the outsourcing vendor agency
or healthcare app developers you have shortlisted. This can be done by visiting the software
company’s website and checking their offerings, case studies, client reviews, etc.
Renowned online business listing platforms like Clutch, GoodFirms, etc. can also provide you with
important information about the expertise of a healthcare app development vendor agency. These
platforms display the profiles of numerous software companies mentioning their niche, client

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testimonials, awards and recognitions, project references, etc. Online platforms like Upwork
provide information on thousands of skilled freelance developers and agencies around the globe.
Technical Expertise Validation
Extensive experience, innovative ability, talent, expertise, and the right skills as per your
requirements, are the necessary prerequisites to look for in healthcare developers. You can prepare
a questionnaire for validating their technical skills.
Agreement on SDLC and Signing of NDA
If you are hiring outsourced assistance, clarification on the SDLC and signing an NDA is essential
during the project discussion stage.
You need to clarify which SDLC (Software Development Life Cycle) model will be used, the
experience & expertise of developers who will be allocated to your project, and the tentative
turnaround time for each stage of the SLDC. Usually, an agile development methodology is
preferred over other models as it has turned out to be the most productive strategy around the world
so far.
Signing service level agreements like an NDA (non-disclosure agreement), with the healthcare app
development company or developers to whom you are outsourcing the project, is mandatory as per
the HIPAA guidelines. An NDA is also crucial as this contract seals and legalizes the partnership
agreement. You must also discuss and agree upon certain factors like payment timelines, the token
amount, and payment terms and conditions prior to the commencement of the project.
Must-have Skillsets to promote Healthcare Interoperability
Semantic vocabularies
Semantic vocabularies are necessary to maintain the syntactic standards needed for seamlessly
interpreting clinical data, and so, healthcare app developers must have some prior experience in
working with the commonly used semantic vocabularies including LONIC, ICD9/10, SNOMED-
CT, and RxNorm.
Healthcare Integrations
Interoperability between various apps, systems, and devices is a crucial prerequisite to regulating
clinical workflow in the healthcare environment. And, interoperability can be successfully
achieved by integrating frameworks in the right manner. Hence, healthcare app developers must be
well versed in the frequently used medical frameworks such as Integrating the Healthcare
Enterprise (IHE) and HITSP (Healthcare Information Technology Standards Panel).
Developers must also possess knowledge of the popular interoperability standards adopted in the
realm of Healthcare technology. The most popular interoperability standard is the level- 7 2. X;
other notable ones include HL7 v3CDA, ANSIX12n5010, DICOM, and NCPDP SCRIPT.
Necessary Technical Knowledge and Skills
Third-party Integrations

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Large-scale healthcare services often need to partner with third-party providers and utilize their
solution platform to efficiently manage their entire workflow. The most commonly used third-party
integrations include in-app chat, payment APIs, in-app calling, etc. If these integrations are not
executed properly during mobile app development, the app’s UX gets adversely affected. As such,
the healthcare app developers whom you pick for tailoring an app or solution must be thorough
with third-party integration standards like SOAP, HL7 FHIR, and REST framework.
API Development Capabilities
Most healthcare app projects involve API development. API components need to be added for
authenticating a device to gain access to the central patients’ repository.
So, the healthcare app developers must possess sound knowledge of commonly used SQL
databases such as PostgreSQL, MySQL, etc., and NoSQL databases such as Apache Cassandra,
MongoDB, etc. Developers must have expertise in developing the RESTful API, REST
(Representational State Transfer) being the standard development practice. The development team
should be able to build effective API endpoints and create highly workable rules for API requests
and API responses. Programmers also need to know the standard practices used for ensuring API
security like encryption, the usage of safe API gateways, etc.
Cutting-edge Technologies
Healthcare app developers must have the necessary expertise in working with modern
technologies. The most relevant technologies employed for building a healthcare app are IoT,
Blockchain, and Artificial Intelligence.
IoT automates the workflow of a healthcare facility, enables remote health tracking, improves
interoperability, and facilitates medical data exchange. It also drives the functioning of smart
devices like wearables that are an integral part of telehealth apps and remote patient monitoring.
AI has entered the healthcare industry as machine learning algorithms are increasingly being
used for ushering in advanced automation and improving the efficiency and accuracy of healthcare
functioning. Blockchain technology ensures security while health record sharing helps research
scholars in genetic coding, and improves the efficiency of medicine supply management.
Essential Soft Skills for Healthcare App developers
1. Revenue Cycle Workflow
Healthcare app developers have to provide a clear picture to their clients on the working of the
revenue cycle workflow. So, developers must have extensive knowledge about how the elements in
a healthcare organization’s revenue cycle workflow function. These elements include payment
models, billing schedules, denials workflows, etc.
2. Capability to guide the Client in Planning Productive Strategies
The development team is expected to guide the client through the planning process. For this reason,
the professionals should possess sound interpersonal skills like being able to comprehend
dependencies, interoperability requirements, etc., and strong communication skills to convey those
requirements effectively.

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Recommendation on implementing effective app monetization strategies is of utmost importance as
this will add value to your investment. Developers should be able to suggest the most reliable and
productive monetizing strategies for optimum benefits.
3. Awareness of Healthcare App Security Standards and Regulatory Compliances
The privacy and security of data are of utmost importance as the healthcare industry processes
sensitive patient data and medical information. Therefore, security measures need to be adopted
during the software development process itself. So, the developers must be aware of secure coding
practices and the latest data encryption tools like next-generation firewalls, antivirus, etc. The other
standard practices that developers need to know are implementing multi-factor authentication along
with password protection, adopting measures to eliminate security threats like broken
authentication, injection, etc., and incorporating “Compliance-as-Code” for conducting security
and compliance testing in the CD/CI pipeline.
Furthermore, healthcare apps and solutions need to comply with several standard regulations like
HIPAA, etc. mandated by the US government and other regulatory authorities. Developers must be
well versed in these standard regulations so that they are able to effectively implement these during
app building.
Bottomline:
The aforesaid practices are winning strategies for hiring Healthcare app developers. You need to
team up with the right software development firm that will deliver your project timely without
compromising on the product quality, identify issues instantly, and resolve bugs at once. Also, look
for developers who have the necessary knowledge, understanding, technical expertise, and
experience as per your project needs.
So, it is advisable to pick an IT agency that will take care of the entire healthcare app product
lifecycle starting from app ideation to maintenance post-deployment.