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Neuromarke)ng	
  
CTAM	
  2012	
  
	
  	
  
	
  
Presented	
  by	
  Dr	
  Shane	
  G	
  Moon	
  
President,	
  Sands	
  Research	
  Inc	
  
	
  
October	
  15th	
  ,	
  2012	
  	
  
This	
  is	
  funny	
  –	
  but	
  its	
  not	
  neuromarke3ng	
  
But	
  we	
  do	
  help	
  clients	
  to	
  
understand	
  the	
  indescribable	
  
See the ad at: http://www.youtube.com/watch?
v=NagpXS95L9Y
And	
  a	
  lot	
  of	
  clients….	
  
Mobile specific:
4	
  
Not	
  all	
  media	
  is	
  effec3ve	
  STYLE
FUNCTION
TOLD CREATIVELY
WITH EXPLICIT
MESSAGES
2	
   3	
  
TOLD CREATIVELY
WITH IMPLICIT
MESSAGES
TOLD STRAIGHT
WITH EXPLICIT
MESSAGES
1	
  
TOLD STRAIGHT
WITH IMPLICIT
MESSAGING
4	
  
5	
  
Crea3ve	
  Media	
  is	
  more	
  Effec3ve	
  STYLE
FUNCTION
More effective in persuading
behaviour change2	
  
3	
  
Less effective in persuading
behaviour change
1	
   4	
  
6	
  
Drivers	
  of	
  Media	
  Effec3veness	
  
Piecing	
   together	
   an	
   effec)ve	
   media	
   is	
   a	
   complex	
   ques)on	
   given	
   the	
   large	
  
variability	
  in	
  style	
  and	
  func)on	
  –	
  ‘the	
  perfect’	
  formula	
  is	
  the	
  ul)mate	
  prize	
  and	
  
each	
  of	
  these	
  factors	
  are	
  cri)cally	
  important.	
  	
  	
  
1.  Faces
2.  Story lines
3.  Voice Overs
4.  Imagery – backgrounds & symbols
5.  Product Shots
6.  Length of stimulus
7.  Music & Jingles
Measuring	
  the	
  Brain	
  	
  
Using	
  our	
  EEG,	
  	
  we	
  
quan3fy:	
  
§ Overall	
  Engagement	
  
§ Emo3onal	
  Valence	
  
§ Cogni3on	
  
§ ANen3on	
  
§ Auditory	
  
§ Visual	
  	
  
§ Motor	
  	
  
§ Memory/Recogni3on	
  
Time	
  locked	
  with	
  eye	
  tracking,	
  these	
  metrics	
  reveal	
  non-­‐
verbal	
  data	
  on	
  how	
  a	
  sample	
  group	
  is	
  processing	
  the	
  
media	
  or	
  the	
  retail	
  environment,	
  moment-­‐by-­‐moment.	
  	
  
	
  
	
   Why	
  These	
  Measures	
  are	
  Important	
  
EEG Cap
68
electrodes
Eye
Tracking
Camera
Engagement	
  (NES)	
  
A measure of how much the
entire brain “lights up”
TM	
  
For example:
•  The first peak (8/10 of a second) can tell us if the ad grabs attention
immediately
•  The middle tells us if there is sustained engagement
•  The end shows the effect of the branding scene and brand associations
What NES looks like
Event Begins Event Ends
9	
  
End	
  of	
  Media	
  Start	
  of	
  Media	
  
Posi)ve	
  
	
  
Neutral	
  
	
  
Nega)ve	
  
+	
  
_
Emo3onal	
  Valence	
  Score	
  	
  	
  	
  (EVS)	
  
TM	
  
1.  A neuro-scientific discovery regarding the behavioural activation and
inhibition brain systems – do we decide to approach, withdraw or do
nothing
2.  Largely responsible for driving the behavioural outcomes of our decisions
3.  Has differing implications across packaging, TV/ Video & shopper contexts
The	
  Neuromedia	
  movies	
  display	
  the	
  s3mulus	
  with	
  eye-­‐tracking	
  heat	
  map	
  in	
  the	
  upper	
  
leW,	
  NES	
  score	
  with	
  the	
  overall	
  engagement	
  and	
  EVS	
  with	
  the	
  Emo3onal	
  Valence	
  below,	
  
and	
  the	
  real	
  3me	
  neural	
  ac3vity	
  map	
  on	
  the	
  right.	
  These	
  movies	
  allow	
  researchers	
  to	
  play	
  
and	
  pause	
  the	
  s3mulus	
  at	
  any	
  point	
  to	
  gain	
  insight	
  into	
  what	
  scenes	
  are	
  crea3ng	
  certain	
  
types	
  of	
  engagement,	
  and	
  to	
  what	
  degree.	
  	
  
Real-­‐3me	
  
neurological	
  
ac3vity	
  NES	
  or	
  Overall	
  
Engagement	
  
Target	
  Media	
  
w/	
  Eye-­‐tracking	
  
Overlay	
  
10	
  
EVS	
  or	
  	
  
Emo3onal	
  
Valence	
  	
  
Reading	
  The	
  Data	
  
Neuromedia	
  Analysis	
  Movies	
  
11	
  
What	
  Success	
  Looks	
  Like	
  
“If we had relied on traditional testing for VW's
‘The Force’ ad we may have not run it. Your
neuro engagement score proved we were sitting
on gold.”
Astounding Metrics:
•  44 million views on YouTube,
•  a reported 6.8 billion impressions
worldwide,
•  more than $100 million in earned
media.
 
	
  
	
  
	
  
Thank	
  You.	
  
	
  
www.sandsresearch.com	
  
sales@sandsresearch.com	
  
	
  	
   12	
  

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Creating Effective Content

  • 1. Neuromarke)ng   CTAM  2012         Presented  by  Dr  Shane  G  Moon   President,  Sands  Research  Inc     October  15th  ,  2012    
  • 2. This  is  funny  –  but  its  not  neuromarke3ng   But  we  do  help  clients  to   understand  the  indescribable   See the ad at: http://www.youtube.com/watch? v=NagpXS95L9Y
  • 3. And  a  lot  of  clients….   Mobile specific:
  • 4. 4   Not  all  media  is  effec3ve  STYLE FUNCTION TOLD CREATIVELY WITH EXPLICIT MESSAGES 2   3   TOLD CREATIVELY WITH IMPLICIT MESSAGES TOLD STRAIGHT WITH EXPLICIT MESSAGES 1   TOLD STRAIGHT WITH IMPLICIT MESSAGING 4  
  • 5. 5   Crea3ve  Media  is  more  Effec3ve  STYLE FUNCTION More effective in persuading behaviour change2   3   Less effective in persuading behaviour change 1   4  
  • 6. 6   Drivers  of  Media  Effec3veness   Piecing   together   an   effec)ve   media   is   a   complex   ques)on   given   the   large   variability  in  style  and  func)on  –  ‘the  perfect’  formula  is  the  ul)mate  prize  and   each  of  these  factors  are  cri)cally  important.       1.  Faces 2.  Story lines 3.  Voice Overs 4.  Imagery – backgrounds & symbols 5.  Product Shots 6.  Length of stimulus 7.  Music & Jingles
  • 7. Measuring  the  Brain     Using  our  EEG,    we   quan3fy:   § Overall  Engagement   § Emo3onal  Valence   § Cogni3on   § ANen3on   § Auditory   § Visual     § Motor     § Memory/Recogni3on   Time  locked  with  eye  tracking,  these  metrics  reveal  non-­‐ verbal  data  on  how  a  sample  group  is  processing  the   media  or  the  retail  environment,  moment-­‐by-­‐moment.         Why  These  Measures  are  Important   EEG Cap 68 electrodes Eye Tracking Camera
  • 8. Engagement  (NES)   A measure of how much the entire brain “lights up” TM   For example: •  The first peak (8/10 of a second) can tell us if the ad grabs attention immediately •  The middle tells us if there is sustained engagement •  The end shows the effect of the branding scene and brand associations What NES looks like Event Begins Event Ends
  • 9. 9   End  of  Media  Start  of  Media   Posi)ve     Neutral     Nega)ve   +   _ Emo3onal  Valence  Score        (EVS)   TM   1.  A neuro-scientific discovery regarding the behavioural activation and inhibition brain systems – do we decide to approach, withdraw or do nothing 2.  Largely responsible for driving the behavioural outcomes of our decisions 3.  Has differing implications across packaging, TV/ Video & shopper contexts
  • 10. The  Neuromedia  movies  display  the  s3mulus  with  eye-­‐tracking  heat  map  in  the  upper   leW,  NES  score  with  the  overall  engagement  and  EVS  with  the  Emo3onal  Valence  below,   and  the  real  3me  neural  ac3vity  map  on  the  right.  These  movies  allow  researchers  to  play   and  pause  the  s3mulus  at  any  point  to  gain  insight  into  what  scenes  are  crea3ng  certain   types  of  engagement,  and  to  what  degree.     Real-­‐3me   neurological   ac3vity  NES  or  Overall   Engagement   Target  Media   w/  Eye-­‐tracking   Overlay   10   EVS  or     Emo3onal   Valence     Reading  The  Data   Neuromedia  Analysis  Movies  
  • 11. 11   What  Success  Looks  Like   “If we had relied on traditional testing for VW's ‘The Force’ ad we may have not run it. Your neuro engagement score proved we were sitting on gold.” Astounding Metrics: •  44 million views on YouTube, •  a reported 6.8 billion impressions worldwide, •  more than $100 million in earned media.
  • 12.         Thank  You.     www.sandsresearch.com   sales@sandsresearch.com       12