SlideShare a Scribd company logo
1 of 32
Group members
• 3542 ESMERALDA NORONHA
• 3544 SHAHVIR PATELL
• 3546 KANGEL RODRIGUES
• 3548 PRICILLA SHAH
• 3550 ASHWIK SHETTY
Fact file McDonalds India
Grand Opening
 The 1st McDonald's
restaurant in India opened
on 13th October 1996 at
Basant Lok in New Delhi.
 It was the first McDonald's
restaurant in the world to
not serve beef and pork
based products. Its
authority on non-beef and
non-pork products still
remains unchallenged.
Ownership
 McDonald's in India is a
joint-venture partnership run
by two Indians,Amit Jatia’s
company, Hardcastle
Restaurants Private Limited
owns and manages McDonald's
restaurants in the west.
 While in the north, McDonald's
Restaurants are owned and
managed by Vikram Bakshi’s
Connaught Plaza Restaurants
Private Limited"
Philosophy
McDonald’s philosophy of
QSCV (Quality, Service,
Cleanliness and Value) is
the guiding force behind
it’s service to the
customers in India.
Suppliers
 Every McDonald’s
burger has nine
different ingredients,
which are sourced,
from 35 suppliers
across the country
before it reaches the
consumer
Suppliers of McDonalds India
Pioneered cold chain
McDonald’s was the
first fast food joint to
pioneer the
establishment of Cold
Chain across India
which helps maintain
freshness and nutrition
in every product
McDonalds as of today
Today, McDonald’s has 242
restaurants operating in
India serving over 5,00,000
customers’ everyday.
McDonalds' India supply chain management
In any organization logistics involves 3 phases
Inbound
logistics
Operations Outbound
logistics
What is Inbound logistics?
Inbound logistics is the movement of
materials from suppliers and vendors into
production processes or storage facilities.
Process Optimization
ORDER PROCESSING BY
Mcdonald’s
• Cashless payments/online payments
-online menu
-Delivery fees
-redeeming discounts
-cancellations
• Mcdonald’s Delivery
MC DONALDS
INFORMATION
SYSTEMS
TRANSACTION
PROCESSING SYSTEM
(TPS)
“POINT OF SALE”
SYSTEM
DECISION SUPPORT
SYSTEM (DSS)
“MADE FOR YOU”
SYSTEM
CUSTOMER SERVICE
ADOPTS “F.A.C.E.S”
PEP- PEOPLE ,
EQUIPMENT AND
PRODUCT
MIHU- MAY I HELP YOU
 EARTH EXPERIENCE
AND SKY EXPERIENCE
Beverage Suppliers
• Coca Cola is McDonald’s
beverage partner.
Packaging.
McDonald's has a global package design for their
to-go bags and fountain drink cups.
McDonald’s also offer access to Nutrition
facts with QR code Packaging.
Transportation
• The transportation of McDonald’s has been
completely outsourced and since 80 percent is
in refrigerated truck movement.
• The products are transported in a dedicated
fleet of refrigerated trucks to the company’s
Distribution Centres.
• Multi-temperature and single temperature
trucks then transport the fast food swiftly to
the McDonald’s restaurants across the
country.
Through Cold Chain logistics
• McDonalds’ entire network supply-chain
consists of movement of goods through a cold
chain.
• Suppliers are also a part of this cold chain.
• McDonalds have the largest refrigerated
movement of products in India
• An interesting and innovative feature of this
cold chain is that the same truck can carry
products at different temperatures,
ranging from
 frozen products at -18C to -25C,
 chilled products from 1C-4C
 dry products at ambient temperatures.
Reverse logistics
• The buns are packed in
plastic crates to ensure
their quality.
• These crates have to go
back to the bakeries, that’s
when return logistics takes
place.
Radhakrishna Foodland Pvt. Ltd
• Sole Distribution Partner of the fast food chain.
• Manages the 4 DCs and since it has a transport
division, handles the truck movement in the
supply-chain right through the country.
• McDonald’s expects its distribution partner to
meet its standards of ‘cold, clean and on-time
delivery ’.
• There are only two products buns and Cokes,
which are sent directly to the restaurants.
Buns have a limited shelf life, hence they are
sent directly to the outlets, while Coca Cola is
also sent directly to ensures quick dispatch of
its products.
Thank
you
A special thanks to
• Mr. Damodar,lobby
manager,mcdonalds
bandra
• Mrs Renuka
koppula,floor
manager,mcdonalds
malad.
• Someshwar
Walinjkar,employee
mcdonalds,Vasai

More Related Content

What's hot

Supply chain management of mcdonalds
Supply chain management of mcdonaldsSupply chain management of mcdonalds
Supply chain management of mcdonaldsDarshan Bairi
 
Domino's Pizza Supply Chain Management
Domino's Pizza Supply Chain  ManagementDomino's Pizza Supply Chain  Management
Domino's Pizza Supply Chain ManagementMadhur Choudhary
 
Mc donald's supply chain in india
Mc donald's supply chain in indiaMc donald's supply chain in india
Mc donald's supply chain in indiajolliebra
 
supply chain of mc donald
supply chain of mc donaldsupply chain of mc donald
supply chain of mc donaldShubham Arora
 
Mc Donald's Operations Strategy
Mc Donald's Operations StrategyMc Donald's Operations Strategy
Mc Donald's Operations StrategyShikhar Sharma
 
Mc donald's SCM (report)
Mc donald's SCM (report)Mc donald's SCM (report)
Mc donald's SCM (report)Maria Kerawala
 
McDonalds - OPERATIONS MANAGMENT
McDonalds - OPERATIONS MANAGMENTMcDonalds - OPERATIONS MANAGMENT
McDonalds - OPERATIONS MANAGMENTKrishna Raj
 
McDonald's supply chain
McDonald's supply chainMcDonald's supply chain
McDonald's supply chainAgarwalAmit2
 
Mc donald's - Comprehensive management review of McDonald in Pakistan
Mc donald's -  Comprehensive management review of McDonald in PakistanMc donald's -  Comprehensive management review of McDonald in Pakistan
Mc donald's - Comprehensive management review of McDonald in Pakistansyed hassan
 
Capacity Planning with reference to McDonlds
Capacity Planning with reference to McDonldsCapacity Planning with reference to McDonlds
Capacity Planning with reference to McDonldsSai Praveen Chettupalli
 
Supply Chain Management of 7 eleven
Supply Chain Management  of 7 elevenSupply Chain Management  of 7 eleven
Supply Chain Management of 7 elevenSusheel Racherla
 
Supply chain management of cadbury
Supply chain management of cadburySupply chain management of cadbury
Supply chain management of cadburyMuraliDasari2
 
Final supply-chain-project on McDonalds
Final supply-chain-project on McDonaldsFinal supply-chain-project on McDonalds
Final supply-chain-project on McDonaldsSaira Sharif
 
Mcdonads final-ppt
Mcdonads final-pptMcdonads final-ppt
Mcdonads final-pptganeshsingh
 
McDonald's presentation
McDonald's presentationMcDonald's presentation
McDonald's presentationJeff Olavarria
 
Mcdonald's competitive strategy
Mcdonald's competitive strategyMcdonald's competitive strategy
Mcdonald's competitive strategyYuhan Zhou
 
Project report scm mc donalds
Project report scm mc donaldsProject report scm mc donalds
Project report scm mc donaldsHITESH BHARTI
 
Value chain analysis
Value chain analysisValue chain analysis
Value chain analysisDipesh Sharma
 

What's hot (20)

Supply chain management of mcdonalds
Supply chain management of mcdonaldsSupply chain management of mcdonalds
Supply chain management of mcdonalds
 
Domino's Pizza Supply Chain Management
Domino's Pizza Supply Chain  ManagementDomino's Pizza Supply Chain  Management
Domino's Pizza Supply Chain Management
 
Mc Donalds case study
Mc Donalds case studyMc Donalds case study
Mc Donalds case study
 
Mc donald's supply chain in india
Mc donald's supply chain in indiaMc donald's supply chain in india
Mc donald's supply chain in india
 
supply chain of mc donald
supply chain of mc donaldsupply chain of mc donald
supply chain of mc donald
 
Mc Donald's Operations Strategy
Mc Donald's Operations StrategyMc Donald's Operations Strategy
Mc Donald's Operations Strategy
 
Mc donald's SCM (report)
Mc donald's SCM (report)Mc donald's SCM (report)
Mc donald's SCM (report)
 
McDonalds - OPERATIONS MANAGMENT
McDonalds - OPERATIONS MANAGMENTMcDonalds - OPERATIONS MANAGMENT
McDonalds - OPERATIONS MANAGMENT
 
McDonald's supply chain
McDonald's supply chainMcDonald's supply chain
McDonald's supply chain
 
Mc donald's - Comprehensive management review of McDonald in Pakistan
Mc donald's -  Comprehensive management review of McDonald in PakistanMc donald's -  Comprehensive management review of McDonald in Pakistan
Mc donald's - Comprehensive management review of McDonald in Pakistan
 
Capacity Planning with reference to McDonlds
Capacity Planning with reference to McDonldsCapacity Planning with reference to McDonlds
Capacity Planning with reference to McDonlds
 
Supply Chain Management of 7 eleven
Supply Chain Management  of 7 elevenSupply Chain Management  of 7 eleven
Supply Chain Management of 7 eleven
 
Supply chain management of cadbury
Supply chain management of cadburySupply chain management of cadbury
Supply chain management of cadbury
 
Final supply-chain-project on McDonalds
Final supply-chain-project on McDonaldsFinal supply-chain-project on McDonalds
Final supply-chain-project on McDonalds
 
Mcdonads final-ppt
Mcdonads final-pptMcdonads final-ppt
Mcdonads final-ppt
 
McDonald's presentation
McDonald's presentationMcDonald's presentation
McDonald's presentation
 
Mcdonald's competitive strategy
Mcdonald's competitive strategyMcdonald's competitive strategy
Mcdonald's competitive strategy
 
Project report scm mc donalds
Project report scm mc donaldsProject report scm mc donalds
Project report scm mc donalds
 
Value chain analysis
Value chain analysisValue chain analysis
Value chain analysis
 
Supply chain of zara
Supply chain of zara Supply chain of zara
Supply chain of zara
 

Similar to Mcdonalds logistics

Mc donalds Supply Chain
Mc donalds Supply ChainMc donalds Supply Chain
Mc donalds Supply ChainRishabh Hetta
 
McDonald's Supply Chain
McDonald's Supply ChainMcDonald's Supply Chain
McDonald's Supply ChainHarsh Narula
 
mac donalds final presentation by DARAIN AND SHREYASH
mac donalds final presentation by DARAIN AND SHREYASH mac donalds final presentation by DARAIN AND SHREYASH
mac donalds final presentation by DARAIN AND SHREYASH DARAIN HAQUE
 
mac donalds final presentation by DARAIN AND SHREYASH
mac donalds final presentation by DARAIN AND SHREYASH mac donalds final presentation by DARAIN AND SHREYASH
mac donalds final presentation by DARAIN AND SHREYASH DARAIN HAQUE
 
Chapter 11. supply chain management
Chapter 11. supply chain managementChapter 11. supply chain management
Chapter 11. supply chain managementJags Jagdish
 
Supply chain of Mc donald’s
Supply chain of Mc donald’sSupply chain of Mc donald’s
Supply chain of Mc donald’s9600763376
 
Fast food industry
Fast food industryFast food industry
Fast food industryEkta2407
 
Fast Food Industry Overview
Fast Food Industry OverviewFast Food Industry Overview
Fast Food Industry OverviewVivek Upadhyay
 
Project on mcdonlad's supply chain
Project on mcdonlad's supply chainProject on mcdonlad's supply chain
Project on mcdonlad's supply chainMithalesh soni
 
25752405 supply-chain-comparison-mcdonalds-dominos-pizza-hut-india-1009180810...
25752405 supply-chain-comparison-mcdonalds-dominos-pizza-hut-india-1009180810...25752405 supply-chain-comparison-mcdonalds-dominos-pizza-hut-india-1009180810...
25752405 supply-chain-comparison-mcdonalds-dominos-pizza-hut-india-1009180810...Priyanka Singh
 
25752405 supply-chain-comparison-mcdonalds-dominos-pizza-hut-india-1009180810...
25752405 supply-chain-comparison-mcdonalds-dominos-pizza-hut-india-1009180810...25752405 supply-chain-comparison-mcdonalds-dominos-pizza-hut-india-1009180810...
25752405 supply-chain-comparison-mcdonalds-dominos-pizza-hut-india-1009180810...Suresh Adineni
 
mc donalds-dominos-pizza-hut
mc donalds-dominos-pizza-hutmc donalds-dominos-pizza-hut
mc donalds-dominos-pizza-hutHamid Hussain
 
McDonald's: Made in India
McDonald's: Made in IndiaMcDonald's: Made in India
McDonald's: Made in IndiaSushrut Mohanty
 
Value creation by MacDonald's
Value creation by MacDonald'sValue creation by MacDonald's
Value creation by MacDonald'srockpulkit
 

Similar to Mcdonalds logistics (20)

Mc donalds Supply Chain
Mc donalds Supply ChainMc donalds Supply Chain
Mc donalds Supply Chain
 
McDonald's Supply Chain
McDonald's Supply ChainMcDonald's Supply Chain
McDonald's Supply Chain
 
mcdonald
mcdonald mcdonald
mcdonald
 
mac donalds final presentation by DARAIN AND SHREYASH
mac donalds final presentation by DARAIN AND SHREYASH mac donalds final presentation by DARAIN AND SHREYASH
mac donalds final presentation by DARAIN AND SHREYASH
 
mac donalds final presentation by DARAIN AND SHREYASH
mac donalds final presentation by DARAIN AND SHREYASH mac donalds final presentation by DARAIN AND SHREYASH
mac donalds final presentation by DARAIN AND SHREYASH
 
Chapter 11. supply chain management
Chapter 11. supply chain managementChapter 11. supply chain management
Chapter 11. supply chain management
 
Supply chain of Mc donald’s
Supply chain of Mc donald’sSupply chain of Mc donald’s
Supply chain of Mc donald’s
 
Fast food industry
Fast food industryFast food industry
Fast food industry
 
Fast Food Industry Overview
Fast Food Industry OverviewFast Food Industry Overview
Fast Food Industry Overview
 
Project on mcdonlad's supply chain
Project on mcdonlad's supply chainProject on mcdonlad's supply chain
Project on mcdonlad's supply chain
 
Mc donalds india
Mc donalds indiaMc donalds india
Mc donalds india
 
25752405 supply-chain-comparison-mcdonalds-dominos-pizza-hut-india-1009180810...
25752405 supply-chain-comparison-mcdonalds-dominos-pizza-hut-india-1009180810...25752405 supply-chain-comparison-mcdonalds-dominos-pizza-hut-india-1009180810...
25752405 supply-chain-comparison-mcdonalds-dominos-pizza-hut-india-1009180810...
 
25752405 supply-chain-comparison-mcdonalds-dominos-pizza-hut-india-1009180810...
25752405 supply-chain-comparison-mcdonalds-dominos-pizza-hut-india-1009180810...25752405 supply-chain-comparison-mcdonalds-dominos-pizza-hut-india-1009180810...
25752405 supply-chain-comparison-mcdonalds-dominos-pizza-hut-india-1009180810...
 
mc donalds-dominos-pizza-hut
mc donalds-dominos-pizza-hutmc donalds-dominos-pizza-hut
mc donalds-dominos-pizza-hut
 
McDonald's: Made in India
McDonald's: Made in IndiaMcDonald's: Made in India
McDonald's: Made in India
 
Mc donald’s
Mc donald’sMc donald’s
Mc donald’s
 
Mc donaldsinindia
Mc donaldsinindiaMc donaldsinindia
Mc donaldsinindia
 
Macdonalds
MacdonaldsMacdonalds
Macdonalds
 
Macdonalds foods
Macdonalds foodsMacdonalds foods
Macdonalds foods
 
Value creation by MacDonald's
Value creation by MacDonald'sValue creation by MacDonald's
Value creation by MacDonald's
 

Recently uploaded

Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecZurliaSoop
 
Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1kcpayne
 
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 MonthsSEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 MonthsIndeedSEO
 
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...ssuserf63bd7
 
Phases of Negotiation .pptx
 Phases of Negotiation .pptx Phases of Negotiation .pptx
Phases of Negotiation .pptxnandhinijagan9867
 
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur DubaiUAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubaijaehdlyzca
 
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGpr788182
 
CROSS CULTURAL NEGOTIATION BY PANMISEM NS
CROSS CULTURAL NEGOTIATION BY PANMISEM NSCROSS CULTURAL NEGOTIATION BY PANMISEM NS
CROSS CULTURAL NEGOTIATION BY PANMISEM NSpanmisemningshen123
 
Kalyan Call Girl 98350*37198 Call Girls in Escort service book now
Kalyan Call Girl 98350*37198 Call Girls in Escort service book nowKalyan Call Girl 98350*37198 Call Girls in Escort service book now
Kalyan Call Girl 98350*37198 Call Girls in Escort service book nowranineha57744
 
joint cost.pptx COST ACCOUNTING Sixteenth Edition ...
joint cost.pptx  COST ACCOUNTING  Sixteenth Edition                          ...joint cost.pptx  COST ACCOUNTING  Sixteenth Edition                          ...
joint cost.pptx COST ACCOUNTING Sixteenth Edition ...NadhimTaha
 
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptxQSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptxDitasDelaCruz
 
New 2024 Cannabis Edibles Investor Pitch Deck Template
New 2024 Cannabis Edibles Investor Pitch Deck TemplateNew 2024 Cannabis Edibles Investor Pitch Deck Template
New 2024 Cannabis Edibles Investor Pitch Deck TemplateCannaBusinessPlans
 
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165meghakumariji156
 
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGParadip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGpr788182
 
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al MizharAl Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizharallensay1
 
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service AvailableBerhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Availablepr788182
 
Falcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investorsFalcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investorsFalcon Invoice Discounting
 
Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024Marel
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with CultureSeta Wicaksana
 

Recently uploaded (20)

Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
 
Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1
 
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 MonthsSEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
 
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
 
Phases of Negotiation .pptx
 Phases of Negotiation .pptx Phases of Negotiation .pptx
Phases of Negotiation .pptx
 
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur DubaiUAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
 
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
CROSS CULTURAL NEGOTIATION BY PANMISEM NS
CROSS CULTURAL NEGOTIATION BY PANMISEM NSCROSS CULTURAL NEGOTIATION BY PANMISEM NS
CROSS CULTURAL NEGOTIATION BY PANMISEM NS
 
Kalyan Call Girl 98350*37198 Call Girls in Escort service book now
Kalyan Call Girl 98350*37198 Call Girls in Escort service book nowKalyan Call Girl 98350*37198 Call Girls in Escort service book now
Kalyan Call Girl 98350*37198 Call Girls in Escort service book now
 
joint cost.pptx COST ACCOUNTING Sixteenth Edition ...
joint cost.pptx  COST ACCOUNTING  Sixteenth Edition                          ...joint cost.pptx  COST ACCOUNTING  Sixteenth Edition                          ...
joint cost.pptx COST ACCOUNTING Sixteenth Edition ...
 
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptxQSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
 
New 2024 Cannabis Edibles Investor Pitch Deck Template
New 2024 Cannabis Edibles Investor Pitch Deck TemplateNew 2024 Cannabis Edibles Investor Pitch Deck Template
New 2024 Cannabis Edibles Investor Pitch Deck Template
 
WheelTug Short Pitch Deck 2024 | Byond Insights
WheelTug Short Pitch Deck 2024 | Byond InsightsWheelTug Short Pitch Deck 2024 | Byond Insights
WheelTug Short Pitch Deck 2024 | Byond Insights
 
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
 
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGParadip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al MizharAl Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
 
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service AvailableBerhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
 
Falcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investorsFalcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investors
 
Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 

Mcdonalds logistics

  • 1.
  • 2. Group members • 3542 ESMERALDA NORONHA • 3544 SHAHVIR PATELL • 3546 KANGEL RODRIGUES • 3548 PRICILLA SHAH • 3550 ASHWIK SHETTY
  • 4. Grand Opening  The 1st McDonald's restaurant in India opened on 13th October 1996 at Basant Lok in New Delhi.  It was the first McDonald's restaurant in the world to not serve beef and pork based products. Its authority on non-beef and non-pork products still remains unchallenged.
  • 5. Ownership  McDonald's in India is a joint-venture partnership run by two Indians,Amit Jatia’s company, Hardcastle Restaurants Private Limited owns and manages McDonald's restaurants in the west.  While in the north, McDonald's Restaurants are owned and managed by Vikram Bakshi’s Connaught Plaza Restaurants Private Limited"
  • 6. Philosophy McDonald’s philosophy of QSCV (Quality, Service, Cleanliness and Value) is the guiding force behind it’s service to the customers in India.
  • 7. Suppliers  Every McDonald’s burger has nine different ingredients, which are sourced, from 35 suppliers across the country before it reaches the consumer
  • 9. Pioneered cold chain McDonald’s was the first fast food joint to pioneer the establishment of Cold Chain across India which helps maintain freshness and nutrition in every product
  • 10. McDonalds as of today Today, McDonald’s has 242 restaurants operating in India serving over 5,00,000 customers’ everyday.
  • 11. McDonalds' India supply chain management
  • 12. In any organization logistics involves 3 phases Inbound logistics Operations Outbound logistics
  • 13. What is Inbound logistics? Inbound logistics is the movement of materials from suppliers and vendors into production processes or storage facilities.
  • 15. ORDER PROCESSING BY Mcdonald’s • Cashless payments/online payments -online menu -Delivery fees -redeeming discounts -cancellations • Mcdonald’s Delivery
  • 17. TRANSACTION PROCESSING SYSTEM (TPS) “POINT OF SALE” SYSTEM DECISION SUPPORT SYSTEM (DSS) “MADE FOR YOU” SYSTEM
  • 18. CUSTOMER SERVICE ADOPTS “F.A.C.E.S” PEP- PEOPLE , EQUIPMENT AND PRODUCT MIHU- MAY I HELP YOU  EARTH EXPERIENCE AND SKY EXPERIENCE
  • 19. Beverage Suppliers • Coca Cola is McDonald’s beverage partner.
  • 20. Packaging. McDonald's has a global package design for their to-go bags and fountain drink cups.
  • 21.
  • 22. McDonald’s also offer access to Nutrition facts with QR code Packaging.
  • 23. Transportation • The transportation of McDonald’s has been completely outsourced and since 80 percent is in refrigerated truck movement. • The products are transported in a dedicated fleet of refrigerated trucks to the company’s Distribution Centres. • Multi-temperature and single temperature trucks then transport the fast food swiftly to the McDonald’s restaurants across the country.
  • 24. Through Cold Chain logistics • McDonalds’ entire network supply-chain consists of movement of goods through a cold chain. • Suppliers are also a part of this cold chain. • McDonalds have the largest refrigerated movement of products in India
  • 25. • An interesting and innovative feature of this cold chain is that the same truck can carry products at different temperatures, ranging from  frozen products at -18C to -25C,  chilled products from 1C-4C  dry products at ambient temperatures.
  • 26.
  • 27. Reverse logistics • The buns are packed in plastic crates to ensure their quality. • These crates have to go back to the bakeries, that’s when return logistics takes place.
  • 28. Radhakrishna Foodland Pvt. Ltd • Sole Distribution Partner of the fast food chain. • Manages the 4 DCs and since it has a transport division, handles the truck movement in the supply-chain right through the country. • McDonald’s expects its distribution partner to meet its standards of ‘cold, clean and on-time delivery ’.
  • 29.
  • 30. • There are only two products buns and Cokes, which are sent directly to the restaurants. Buns have a limited shelf life, hence they are sent directly to the outlets, while Coca Cola is also sent directly to ensures quick dispatch of its products.
  • 32. A special thanks to • Mr. Damodar,lobby manager,mcdonalds bandra • Mrs Renuka koppula,floor manager,mcdonalds malad. • Someshwar Walinjkar,employee mcdonalds,Vasai