Presentation of my second paper based on PhD research, at UniTEN, Putrajaya, Malaysia, on 13th October 2010.

1. Managing Personal Knowledge Understanding the Knowledge Expert Authors : Shahrinaz Ismail, UCSI University Mohd Sharifuddin Ahmad, Universiti Tenaga Nasional SCOReD-UNITEN 2010, 13-14 Oct 2010

2. Introduction 5 Difficulties in searching/locating knowledge experts within the firm 2 3 1 Semantic Web 4 tacit explicit

3. Concept: OKM based on PKM Trust Social Influence Individual Behaviour Organisational Culture Barrier Personal Knowledge Management Using TOOLS that individuals find usable Collaboration of TOOLS can be a set of KM Technologies for specific organisation Align with Organisational KM Objectives

6. PKM Processes Flows… Avery, et al. (2001) Retrieve Evaluate Organise Collaborate Analyse Present Secure Pettenati, et al. (2007) Create Share Creation Codification Sharing Collaboration Organisation Razmerita, Kirchner & Sudzina (2009) Grundspenkis (2007) Gather Classify Store Search Retrieve

7. Main Processes or Domain of PKM… Jarche (2009) Seek Find Aggregators / Filterers Sense Share Find an Expression Medium Find People with same Passion Martin (2000) Manage Personal Knowledge (Tool: networks) Organise Personal Knowledge (Tool: library, database, etc.) Share Knowledge (Tool: community of practice) Jarche (2010) Aggregate Understand Connect Creation Codification Sharing Collaboration Organisation Razmerita, Kirchner & Sudzina (2009)

11. The Aim… Findings expectation : The finding is expected to be able to propose a model for software agent to be used to identify and understand knowledge experts through their behaviour, diligence and intention (BDI). Main objective : To understand the processes involved in managing personal knowledge by knowledge experts.