1. Shahrazad Abdulrahman Tawfeeq
Cell: 00971522858059
E-mail: orion85sho@yahoo.com Address:
Date of Birth: Jun, 08-1985 DUBAI
Nationality: Iraqi Sport city
CAREER OBJECTIVE
My career aspiration is to assume a position that would allow me to fully use my knowledge in Accounting. I
would also aim at eventually expanding my skills and competencies in order to perform with the best of my
ability and to advance in my career.
EDUCATION
- High school IRAQ
2003 to Administrative Science College/ Taiz University YEMEN
2007 Bachelor Administrative Science Department of Accounting.
WORK EXPERIENCE
2007- 2008 Retail Banking Executive Arabic Bank Taiz, Yemen
• Provide product & service information, advice relevant products & services to customers to increase
awareness & there usage.
• Create & exploit opportunities to promote and sell a portfolio of products & services that meets the
needs of existing customer base & prospects to achieve assigned goals/ standards
• Approve or recommend to set levels customers apply for products & services
• Make and ensure customer referrals to achieve right product mix in the branch
• Address customer problems & complains to achieve satisfactory resolutions referring issues beyond the
role limit to appreciate points of reference Handle all queries and arrange to solve the problems
• Process account opening
• Process new loans
• Audit Trail checking of transitions processed by other staff members
2008 to 2009 Retail Banking Executive Al-Tadamun Bank Taiz, Yemen
• Provide product & service information, advice relevant products & services to customers to increase
awareness & there usage.
• Create & exploit opportunities to promote and sell a portfolio of products & services that meets the
needs of existing customer base & prospects to achieve assigned goals/ standards
• Approve or recommend to set levels customers apply for products & services
• Make and ensure customer referrals to achieve right product mix in the branch

2. • Address customer problems & complains to achieve satisfactory resolutions referring issues beyond the
role limit to appreciate points of reference Handle all queries and arrange to solve the problems
• Process account opening
• Process new loans
2012 Receptionist Taiz Hospital Taiz, Yemen
2012 Airline office Taiz Taiz Yemen
2013 - 2014 Front desk manager perfect smile dental center Dubai, UAE
2015 – Present Insurance perfect smile dental center Dubai, UAE
Certification and Achievement
• Comprehensive Accounting Regulations.
• Retail landing system
• Banking Operations
• Islamic Bank Product
• CMA program
OTHER SKILLS
• Microsoft Windows 2000, 2003, XP, Office
• Course in QuickBooks.
• Dubai driving license.
LANGUAGES & INTERESTS
Proficient in spoken and written Arabic& English.