PHONE (H) 613 592-6768 ADDRESS 45 C Hewitt Way
(C) 613 884-1821 Kanata, Ontario.
Results-orientated Manager with over 25 years experience providing direction and leadership to high
performance teams such as sales, marketing, training, and other areas of business to attain
PROVEN TRACK RECORD OF THE FOLLOWING:
Development and implementation of robust operational processes
Effective introduction and management of organizational change
Establishment of high level relationships with key customers
Recruitment, training and empowerment of employees to achieve key performance indicators
Strong revenue growth and performance excellence
Formulation and execution of strategic,
Financial and marketing plans to achieve company goals
Introduction of innovative solutions and strategies to improve efficiencies
Profit and loss management
SOLID WORKING KNOWLEDGE OF:
Financial management and financial reporting
Opportunity and risk analysis
Market research and analysis
Budgeting and forecasting
Financial data interpretation and analysis
MS Office (Word, Excel, Power Point, Outlook, Publisher), Adobe
President /General Manger - Greater Ottawa School: Commercial trucks and Heavy Equipment
Training School. 2002-2014.
Oversaw and managed all business activities to establish company goals, objectives, and performance.
Managed financial budgets to reduce cost and increase profitability.
Supervised performance of various departments and functions to enhance productivity.
Ensured compliance with relevant legislation.
Developed business processes and procedures for efficiency.
Evaluated service levels offered to customers.
Authorized all major contract bids.
Responsible for annual staff performance appraisals and hiring requirements.
Ran all operations business.
Planned, organized, and scheduled staff workload.
Developed new ideas and approaches for Marketing, Sales, Finance, and Training,
Assessed strengths, weaknesses, opportunities and threats of competitors.
Launched new business development initiatives and increased client contracts through responsiveness to
RFP and RFI requests.
Intimately responsible for commercial performance of business and managed day-to-day office activities
including marketing, sales, advertisement, finance, and training materials development.
HIGH TECH WORK EXPERIENCE 1981-2001
Intel/Hitachi – Senior Marketing & Sales Engineer (FAE) (1998-2001)
Assisted sales in determining and qualifying technical aspects of project opportunities
Provided technical assistance with project proposals and assist in closing customer opportunities with
sales reps and consulting teams.
Presented technical training to sales team
Nortel Networks -Project Manager – Wireless/Internet (1996-1998)
Responsible for scheduling, planning, and tracking the performance of a team of engineers.
Team Leader of designers who developed wireless fixed access device
Responsible for country specific system specification requirements and as per ISO 9001 standards.
SRTelecom - Project Manager (1993-1996)
Proposed a $16 million cost reduction project to management team.
Managed and supervised the “Line Interface” Project team.
Proposed and designed a next generation wireless system.
Mitel Corporation Canada –Project /Marketing & Sales Support/Design Engineer (1981-1993)
Team Manager of engineers and technicians to design and develop new interface
Monitored the effectiveness and quality of the manufacturing process.
Analyzed and implemented design changes to mature products.
Improved performance and functionality of mature PABX cards by re-designing them to meet
Independently developed a successful network for reporting field problems.
Developed a new and innovative cost-effective process for identifying and solving field
B.Sc., Electrical Engineering Mississippi State University 1978
M.Sc., Electronic Engineering Pacific State University 1980
M.Sc., System Engineering West Coast University 1981
Patent: Distinctive ringing and distinctive call-waiting tones in an ISDN Patent number: 5953407
SPECIAL INTEREST: 1985-1995
Instructor: Part-time Electronics and Project Management courses, Algonquin College, Ottawa.