Suche senden
Hochladen
Business process manual overview
•
1 gefällt mir
•
3,383 views
S
sgetchel
Folgen
Business Process Manual Overview
Weniger lesen
Mehr lesen
Business
Technologie
Melden
Teilen
Melden
Teilen
1 von 32
Jetzt herunterladen
Downloaden Sie, um offline zu lesen
Empfohlen
Ventyx corporate presentation
Ventyx corporate presentation
Marcos Rittner
AVEVA presents at the Rice Global Forum 2017
AVEVA presents at the Rice Global Forum 2017
AVEVA Group plc
Three market trends drive collaborative value networks to the next level
Three market trends drive collaborative value networks to the next level
ARC Advisory Group
Information Driven Enterprise for the Connected World
Information Driven Enterprise for the Connected World
ARC Advisory Group
Eam guide-video-2015
Eam guide-video-2015
ARC Advisory Group
Stork Presentation on Migration (Willem Hazenberg)
Stork Presentation on Migration (Willem Hazenberg)
ARC Advisory Group
AVEVA World Conference NA - Amish Sabharwal, AVEVA Welcome
AVEVA World Conference NA - Amish Sabharwal, AVEVA Welcome
AVEVA-Americas
Mobile Technologies and Supply Chain @ ARC's 2011 Industry Forum
Mobile Technologies and Supply Chain @ ARC's 2011 Industry Forum
ARC Advisory Group
Weitere ähnliche Inhalte
Was ist angesagt?
RT332: Measuring Progress and Productivity in Model-based Engineering
RT332: Measuring Progress and Productivity in Model-based Engineering
AVEVA Group plc
Driving Innovation, Sustainability and Performance @ ARC's 2011 Industry Forum
Driving Innovation, Sustainability and Performance @ ARC's 2011 Industry Forum
ARC Advisory Group
Medical Device UDI Compliance in the Cloud
Medical Device UDI Compliance in the Cloud
KPIT
AVEVA World Conference NA - Ryan/Avantsa, CFIHOS Workshop
AVEVA World Conference NA - Ryan/Avantsa, CFIHOS Workshop
AVEVA-Americas
Data integrity and consistency
Data integrity and consistency
AVEVA Group plc
Information Governance
Information Governance
AVEVA Group plc
Schneider Electric Facilities Management Survey
Schneider Electric Facilities Management Survey
Schneider Electric
Lns enablinga smartconnectedsupplychain
Lns enablinga smartconnectedsupplychain
Kaizenlogcom
Data-Centric Approach for Project Delivery
Data-Centric Approach for Project Delivery
AVEVA Group plc
AVEVA World Conference NA - Alan Smith, WorleyParsons
AVEVA World Conference NA - Alan Smith, WorleyParsons
AVEVA-Americas
AVEVA World Conference NA - Greg Pada, Digital Twin Solutions
AVEVA World Conference NA - Greg Pada, Digital Twin Solutions
AVEVA-Americas
Manufacturing Analytics at Scale
Manufacturing Analytics at Scale
Turi, Inc.
apidays LIVE Paris - Reconcile the European data strategy with Carbon Neutral...
apidays LIVE Paris - Reconcile the European data strategy with Carbon Neutral...
apidays
Performance testing - Accenture
Performance testing - Accenture
GeetikaVerma16
Creating a Strategic HSE Roadmap Utilizing the IoT
Creating a Strategic HSE Roadmap Utilizing the IoT
Nathan Klarer
Jobbeurs update tim
Jobbeurs update tim
JeannekeJansen
The Industrial Internet: Automation and Analytics
The Industrial Internet: Automation and Analytics
Altoros
The value of a connected factory
The value of a connected factory
Croonwolter&dros
Optimizing Your Information through Interoperability
Optimizing Your Information through Interoperability
AVEVA Group plc
axisCONSERVE4.0
axisCONSERVE4.0
A.T.E. Private Limited
Was ist angesagt?
(20)
RT332: Measuring Progress and Productivity in Model-based Engineering
RT332: Measuring Progress and Productivity in Model-based Engineering
Driving Innovation, Sustainability and Performance @ ARC's 2011 Industry Forum
Driving Innovation, Sustainability and Performance @ ARC's 2011 Industry Forum
Medical Device UDI Compliance in the Cloud
Medical Device UDI Compliance in the Cloud
AVEVA World Conference NA - Ryan/Avantsa, CFIHOS Workshop
AVEVA World Conference NA - Ryan/Avantsa, CFIHOS Workshop
Data integrity and consistency
Data integrity and consistency
Information Governance
Information Governance
Schneider Electric Facilities Management Survey
Schneider Electric Facilities Management Survey
Lns enablinga smartconnectedsupplychain
Lns enablinga smartconnectedsupplychain
Data-Centric Approach for Project Delivery
Data-Centric Approach for Project Delivery
AVEVA World Conference NA - Alan Smith, WorleyParsons
AVEVA World Conference NA - Alan Smith, WorleyParsons
AVEVA World Conference NA - Greg Pada, Digital Twin Solutions
AVEVA World Conference NA - Greg Pada, Digital Twin Solutions
Manufacturing Analytics at Scale
Manufacturing Analytics at Scale
apidays LIVE Paris - Reconcile the European data strategy with Carbon Neutral...
apidays LIVE Paris - Reconcile the European data strategy with Carbon Neutral...
Performance testing - Accenture
Performance testing - Accenture
Creating a Strategic HSE Roadmap Utilizing the IoT
Creating a Strategic HSE Roadmap Utilizing the IoT
Jobbeurs update tim
Jobbeurs update tim
The Industrial Internet: Automation and Analytics
The Industrial Internet: Automation and Analytics
The value of a connected factory
The value of a connected factory
Optimizing Your Information through Interoperability
Optimizing Your Information through Interoperability
axisCONSERVE4.0
axisCONSERVE4.0
Andere mochten auch
Forwarding Manual Business Process
Forwarding Manual Business Process
waelsaid75
Benash Profile 2015
Benash Profile 2015
Terrance Benash Transport
Sap mm-im-goods-movements-user-manual
Sap mm-im-goods-movements-user-manual
New Sovanna Hang
A proposal to improve the efficiency of compliance training in the corporate ...
A proposal to improve the efficiency of compliance training in the corporate ...
ePortfolios Australia
Across the learning journey: Using ePortfolios to support continuing professi...
Across the learning journey: Using ePortfolios to support continuing professi...
ePortfolios Australia
Phuong Anh Transport Company Profile
Phuong Anh Transport Company Profile
Thanh Binh
How To Create Small Business Infrastructure
How To Create Small Business Infrastructure
Equilibria, Inc.
Resale propertyin noida
Resale propertyin noida
Prop World Realty Pvt Ltd
Fake book templatp
Fake book templatp
imsodontwiththis
Copyright 1 draft
Copyright 1 draft
sgetchel
KARINA MACIEL - ROUPAS
KARINA MACIEL - ROUPAS
karina_maciel
Industrial Property In Noida
Industrial Property In Noida
Prop World Realty Pvt Ltd
Evaluation q1 - q7
Evaluation q1 - q7
Liam James
Httpwww.ijsr.netarchivev3i3 md iwmtmxmdiy.pdf
Httpwww.ijsr.netarchivev3i3 md iwmtmxmdiy.pdf
mahadeoshinde
Andere mochten auch
(14)
Forwarding Manual Business Process
Forwarding Manual Business Process
Benash Profile 2015
Benash Profile 2015
Sap mm-im-goods-movements-user-manual
Sap mm-im-goods-movements-user-manual
A proposal to improve the efficiency of compliance training in the corporate ...
A proposal to improve the efficiency of compliance training in the corporate ...
Across the learning journey: Using ePortfolios to support continuing professi...
Across the learning journey: Using ePortfolios to support continuing professi...
Phuong Anh Transport Company Profile
Phuong Anh Transport Company Profile
How To Create Small Business Infrastructure
How To Create Small Business Infrastructure
Resale propertyin noida
Resale propertyin noida
Fake book templatp
Fake book templatp
Copyright 1 draft
Copyright 1 draft
KARINA MACIEL - ROUPAS
KARINA MACIEL - ROUPAS
Industrial Property In Noida
Industrial Property In Noida
Evaluation q1 - q7
Evaluation q1 - q7
Httpwww.ijsr.netarchivev3i3 md iwmtmxmdiy.pdf
Httpwww.ijsr.netarchivev3i3 md iwmtmxmdiy.pdf
Ähnlich wie Business process manual overview
Vinay_Patange_StanChart_Cannes_2010_Ver2
Vinay_Patange_StanChart_Cannes_2010_Ver2
Vinay Patange
SIAM Study - Comparing the Introduction of New IT Services via Simple and Com...
SIAM Study - Comparing the Introduction of New IT Services via Simple and Com...
Ken Blunt
ARC's Greg Gorbach's Global Manufacturing Presentation at ARC's 2008 Industry...
ARC's Greg Gorbach's Global Manufacturing Presentation at ARC's 2008 Industry...
ARC Advisory Group
LeSS Like Adoption @ SAP
LeSS Like Adoption @ SAP
Robert Briese
Enterprise Resource Panning PowerPoint Presentation Slides
Enterprise Resource Panning PowerPoint Presentation Slides
SlideTeam
EAC Hunter Fan Presentation
EAC Hunter Fan Presentation
Addison9
Hunter Fan + EAC Presentation
Hunter Fan + EAC Presentation
Addison9
3.pp level iii training ppt block&precasting, crusher
3.pp level iii training ppt block&precasting, crusher
Abhijit Patil
On-Demand: Is It Right For Your Company?
On-Demand: Is It Right For Your Company?
Callidus Software
Sap tech ed13_asug_delivering_continuous_sap_solution_availability
Sap tech ed13_asug_delivering_continuous_sap_solution_availability
Robert Max
Enterprise Resource Planning Powerpoint Presentation Slides
Enterprise Resource Planning Powerpoint Presentation Slides
SlideTeam
Demantra Case Study Doug
Demantra Case Study Doug
sichie
Overview of Information Framework
Overview of Information Framework
Ayub Qureshi
Agile PLM implementation and systems integration at sun microsystems
Agile PLM implementation and systems integration at sun microsystems
ulfkoester
SAP BI Requirements Gathering Process
SAP BI Requirements Gathering Process
silvaft
Bpm - IBANK, APPIAN
Bpm - IBANK, APPIAN
ibankuk
ITIL and Service Management
ITIL and Service Management
William Buddy Gillespie ITIL Certified
Mohamed Tawila CV
Mohamed Tawila CV
Mohamed M. Tawila
Intake Process Itpmo
Intake Process Itpmo
Dr. Arturo Perez
Ws Soa V6 Theory And Practice
Ws Soa V6 Theory And Practice
Pini Cohen
Ähnlich wie Business process manual overview
(20)
Vinay_Patange_StanChart_Cannes_2010_Ver2
Vinay_Patange_StanChart_Cannes_2010_Ver2
SIAM Study - Comparing the Introduction of New IT Services via Simple and Com...
SIAM Study - Comparing the Introduction of New IT Services via Simple and Com...
ARC's Greg Gorbach's Global Manufacturing Presentation at ARC's 2008 Industry...
ARC's Greg Gorbach's Global Manufacturing Presentation at ARC's 2008 Industry...
LeSS Like Adoption @ SAP
LeSS Like Adoption @ SAP
Enterprise Resource Panning PowerPoint Presentation Slides
Enterprise Resource Panning PowerPoint Presentation Slides
EAC Hunter Fan Presentation
EAC Hunter Fan Presentation
Hunter Fan + EAC Presentation
Hunter Fan + EAC Presentation
3.pp level iii training ppt block&precasting, crusher
3.pp level iii training ppt block&precasting, crusher
On-Demand: Is It Right For Your Company?
On-Demand: Is It Right For Your Company?
Sap tech ed13_asug_delivering_continuous_sap_solution_availability
Sap tech ed13_asug_delivering_continuous_sap_solution_availability
Enterprise Resource Planning Powerpoint Presentation Slides
Enterprise Resource Planning Powerpoint Presentation Slides
Demantra Case Study Doug
Demantra Case Study Doug
Overview of Information Framework
Overview of Information Framework
Agile PLM implementation and systems integration at sun microsystems
Agile PLM implementation and systems integration at sun microsystems
SAP BI Requirements Gathering Process
SAP BI Requirements Gathering Process
Bpm - IBANK, APPIAN
Bpm - IBANK, APPIAN
ITIL and Service Management
ITIL and Service Management
Mohamed Tawila CV
Mohamed Tawila CV
Intake Process Itpmo
Intake Process Itpmo
Ws Soa V6 Theory And Practice
Ws Soa V6 Theory And Practice
Mehr von sgetchel
Copyright final
Copyright final
sgetchel
Copyright_R3
Copyright_R3
sgetchel
Jing – overview
Jing – overview
sgetchel
Copyright draft
Copyright draft
sgetchel
Final presentation
Final presentation
sgetchel
Final_Presentation
Final_Presentation
sgetchel
Assignment 5 the-technologists_storyboard
Assignment 5 the-technologists_storyboard
sgetchel
Mehr von sgetchel
(7)
Copyright final
Copyright final
Copyright_R3
Copyright_R3
Jing – overview
Jing – overview
Copyright draft
Copyright draft
Final presentation
Final presentation
Final_Presentation
Final_Presentation
Assignment 5 the-technologists_storyboard
Assignment 5 the-technologists_storyboard
Kürzlich hochgeladen
MC Heights construction company in Jhang
MC Heights construction company in Jhang
mcgroupjeya
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
APCO
A flour, rice and Suji company in Jhang.
A flour, rice and Suji company in Jhang.
mcshagufta46
The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003
The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003
believeminhh
WAM Corporate Presentation Mar 25 2024.pdf
WAM Corporate Presentation Mar 25 2024.pdf
Western Alaska Minerals Corp.
Introduction to The overview of GAAP LO 1-5.pptx
Introduction to The overview of GAAP LO 1-5.pptx
JemalSeid25
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
AustraliaChapterIIBA
Upgrade Your Banking Experience with Advanced Core Banking Applications
Upgrade Your Banking Experience with Advanced Core Banking Applications
Intellect Design Arena Ltd
NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023
Steve Rader
Ethical stalking by Mark Williams. UpliftLive 2024
Ethical stalking by Mark Williams. UpliftLive 2024
Winbusinessin
Intellectual Property Licensing Examples
Intellectual Property Licensing Examples
amberjiles31
Lecture_6.pptx English speaking easyb to
Lecture_6.pptx English speaking easyb to
umarfarooquejamali32
Slicing Work on Business Agility Meetup Berlin
Slicing Work on Business Agility Meetup Berlin
Anton Skornyakov
Mihir Menda - Member of Supervisory Board at RMZ
Mihir Menda - Member of Supervisory Board at RMZ
KanakChauhan5
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
Helene Heckrotte
Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024
Borderless Access
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
Brian Solis
Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024
Borderless Access
Talent Management research intelligence_13 paradigm shifts_20 March 2024.pdf
Talent Management research intelligence_13 paradigm shifts_20 March 2024.pdf
Charles Cotter, PhD
Live-Streaming in the Music Industry Webinar
Live-Streaming in the Music Industry Webinar
NathanielSchmuck
Kürzlich hochgeladen
(20)
MC Heights construction company in Jhang
MC Heights construction company in Jhang
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
A flour, rice and Suji company in Jhang.
A flour, rice and Suji company in Jhang.
The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003
The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003
WAM Corporate Presentation Mar 25 2024.pdf
WAM Corporate Presentation Mar 25 2024.pdf
Introduction to The overview of GAAP LO 1-5.pptx
Introduction to The overview of GAAP LO 1-5.pptx
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
Upgrade Your Banking Experience with Advanced Core Banking Applications
Upgrade Your Banking Experience with Advanced Core Banking Applications
NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023
Ethical stalking by Mark Williams. UpliftLive 2024
Ethical stalking by Mark Williams. UpliftLive 2024
Intellectual Property Licensing Examples
Intellectual Property Licensing Examples
Lecture_6.pptx English speaking easyb to
Lecture_6.pptx English speaking easyb to
Slicing Work on Business Agility Meetup Berlin
Slicing Work on Business Agility Meetup Berlin
Mihir Menda - Member of Supervisory Board at RMZ
Mihir Menda - Member of Supervisory Board at RMZ
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024
Talent Management research intelligence_13 paradigm shifts_20 March 2024.pdf
Talent Management research intelligence_13 paradigm shifts_20 March 2024.pdf
Live-Streaming in the Music Industry Webinar
Live-Streaming in the Music Industry Webinar
Business process manual overview
1.
1KUS015166D0194, Rev B ©2013
Ventyx, an ABB company | Confidential & Proprietary Business Process Manual - Overview April 2014
2.
What is the
Business Process Manual (a.k.a. Quality Manual)? 1KUS015166D0194, Rev B ©2013 Ventyx, an ABB company | Confidential & Proprietary | 2 The Business Process Manual is the collection of the company’s policies and procedures. The top level of the BPM is for all of PS NAM. Our documents are under the PSN Network Management section (our division name is actually PSSW Power Systems Software). The BPM contains the following types of documents. Policies – Documents that state the company’s principles, rules and guidelines. Process Flow Diagrams – Swimlane process flow diagrams that align with the work instructions. These show who does what when. Work Instructions – Documents that describe who does what when (these do not state HOW to do the job). They also include the forms that are created as a result of the process and where the completed forms are stored. Forms – These are checklists, document templates and so on. Guidelines and Training Material – These tell a person how to do something. They may also describe how to use a particular tool such as ClearCase, CCRP or eCM and include step-by-step instructions.
3.
What You Need
to Know if You Are… 1KUS015166D0194, Rev B ©2013 Ventyx, an ABB company | Confidential & Proprietary | 3 Business Process Manual – Table of Contents Quality Manual Business Process Manual Sections Project Manager / Product Manager Eng. Mgr. / PE SW Dev Testing / Integration / Rel Mgmt Tech Writer / Doc Finance / Purch. Sales / Mktg IS Facilities & S/R HW Eng / HW Integ Support Managers Top Level D D D D D D D D D D D D Management Review Records R Finance D R D Policy and Strategy D D D D D D D D D D D R Facilities Management D R Supply Chain Management R R Common Tools R R R R R R R R R R R R Process Areas Product Development D R D Project Bid & Proposal D D R D Project Management R D D System Integration R D R D R Release Management R D R D Testing R R D Global Customer Support (GCS) D R D Documentation R D D D R D Handling SSDs D R R Hardware D D D R Measurement & Analysis R D Training – Employee Development D D D D D D D D D D D R Training – Customer Project/Product R R D Legend: D = Desired, R = Required
4.
Top Level Information/Process
Areas 1KUS015166D0194, Rev B ©2013 Ventyx, an ABB company | Confidential & Proprietary | 4
5.
PSSW Top Level
Table of Contents 1KUS015166D0194, Rev B ©2013 Ventyx, an ABB company | Confidential & Proprietary | 5 PS NAM Quality Manual – PS NAM level documents referenced during ISO 9001:2008 audits Corporate, PS NAM and PSSW Policies and Tools Ventyx Global Organization Chart ABB Directives PS NAM Quality, Environmental Health and Safety Policy Manual (PS NAM Quality Manual) Human Resources – Portal Link Management Review Records (folder in eCM) Finance (Table of Contents) PSSW Policy and Strategy (Table of Contents) Supply Management (Table of Contents) Facilities Management (Table of Contents) Invention Disclosure Set PSSW Process Areas Certificates ISO 9001:2008 Certificates PS NAM Business Policy PS NAM Health, Safety and Environmental Policy
6.
Management Review Records 1KUS015166D0194,
Rev B ©2013 Ventyx, an ABB company | Confidential & Proprietary | 6 This section links to folders in ECM and contains the following: Audit Reports Division Reviews and Dashboards Open Defects Periodic Reports Quality Initiatives and KPIs
7.
Finance 1KUS015166D0194, Rev B ©2013
Ventyx, an ABB company | Confidential & Proprietary | 7 Shared Accounting Service (SAS) Portal Forms FCM Table of Authority Spreadsheet Table of Authority (Lotus Notes Database) Training Material SAS US in a Glance (Presentation)
8.
Policy and Strategy 1KUS015166D0194,
Rev B ©2013 Ventyx, an ABB company | Confidential & Proprietary | 8 PS NAM Quality Policy Supplier Agreement Management (SAM) PS NAM Source Code Backup Policy Critical Infrastructure Configuration Management (CM) Ventyx Product Management Policy and Procedures Measurement and Analysis (MA) Project Monitoring and Control (PMC) Project Planning (PP) PSSW Training Records Policy Template (form)
9.
Facilities Management 1KUS015166D0194, Rev
B ©2013 Ventyx, an ABB company | Confidential & Proprietary | 9 Work Instructions Business Continuity Plan PS NAM Building Access and Security System Physical Security Plan – Santa Clara Physical Security Plan – Sugar Land Emergency Procedures (Evacuation) Weapons Policy Forms Santa Clara Visitor Guide Sugar Land Visitor Guide Bomb Threat Telephone Report Evacuation Record Report Code Blue Response Team Incident Report Guidelines and Training Material Card Key Systems (for S2 System or WIN-PAK PE System)
10.
Supply Chain Management
(SCM) 1KUS015166D0194, Rev B ©2013 Ventyx, an ABB company | Confidential & Proprietary | 10 Supplier Information Sheet W-9 Form for Supplier Approval Third Party Selection and Purchase Procedures Standard Purchasing Terms and Conditions PS NAM Subcontractor Requirements EHS PS NAM Power System Contractor Submittal ABB Standard Subcontract Agreement Form PS NAM level Documents (not under PSSW Control) ABB Contractor EHS Safety and Loss Evaluation Form Return to Vendor Instructions (Overview) Return Material Authorization Form Stock Transfer Form Third Party Product Inspection Report Third Party Product Storage Shipping Memo
11.
Common Tools (1
of 3) 1KUS015166D0194, Rev B ©2013 Ventyx, an ABB company | Confidential & Proprietary | 11 The Common Tools area contains tools that are used by all or some employees. These items contain links and guidelines for SAP, CCRP, Concur, ECM and others. Tools and Portals SAP CCRP Concur ADP TESite Data Management Plan (Data Repositories) ECM Training Manager ClearQuest VersionOne Viki TFS Salesforce.com Curator
12.
Common Tools (2
of 3) 1KUS015166D0194, Rev B ©2013 Ventyx, an ABB company | Confidential & Proprietary | 12 Informational Sites ABB People Finder Vnet People and Places Team Spaces Support Contacts Ventyx Helpdesk ECM Support Team Spaces Support CM (Configuration Management Support) TFS Support
13.
Common Tools (3
of 3) 1KUS015166D0194, Rev B ©2013 Ventyx, an ABB company | Confidential & Proprietary | 13 Training Material and General Information Team Spaces Training CCRP Training Concur Tutorials ECM Basic Training – General Training Manager Guideline TFS TFS Zone NM Defect Tracking with TFS – User Guide NM Defect Tracking with TFS – Support and Maintenance NM TFS Defect Tracking System Implementation TFS Change Request Workflow TFS Workflow Scenarios ClearQuest ClearQuest Issues Instruction (entering Defects) ClearQuest User Guide ClearQuest WorkOrder User Guide (IBM Training Material) ClearQuest WorkOrder Defect Workflow (IBM Training Material) ClearQuest WorkOrder Workflow (IBM Training Material)
14.
Process Areas 1KUS015166D0194, Rev
B ©2013 Ventyx, an ABB company | Confidential & Proprietary | 14
15.
Product Development (1
of 3) 1KUS015166D0194, Rev B ©2013 Ventyx, an ABB company | Confidential & Proprietary | 15 Work Instructions Software Design and Development Work Instruction & Process Flow Diagram - MMS Software Coding Review Coding Standards Guideline Coding Standards – MMS (Santa Clara Wiki Site) Forms Software Design and Checklist Design Review Checklist Software Peer Checklist Document Templates (Function Description, Design Description, User Guide, Design Notes)
16.
Product Development (2
of 3) 1KUS015166D0194, Rev B ©2013 Ventyx, an ABB company | Confidential & Proprietary | 16 Forms, Checklists and Document Templates Organizational Readiness Plan (Ventyx document) Software Design and Development Checklist Software Design Review Checklist Software Peer Review Checklist Function Description Template (high level description) Functional Specification Template (more in depth than FD) Design Description Template (high level description) Design Specification Template (more in depth than DD) Implementation Manual Template System Overview Template User Guide Template Data Engineering Template Programmer Reference Manual Design Notes (used for Change Requests; high level description of impact) Requirements Specification Note: All document type templates may not be used by all products
17.
Product Development (3
of 3) 1KUS015166D0194, Rev B ©2013 Ventyx, an ABB company | Confidential & Proprietary | 17 Items not part of the ISO 9001:2008 Processes for PSSW Ventyx Product Management Policy and Procedures DMS Viki Site NM Project Portal BOM for GA Release for NM and DMS Agile Process Meetings and Documents Ventyx Agile Execution Model – Introduction ABB/Ventyx Santa Clara Wiki Site Other Forms and Miscellaneous Items Software Design Review Checklist – DMS Software Peer Review Checklist – DMS Software Design Review Checklist – NM Development Record – NM Systems and Software Engineering – Developing user documentation in an agile environment.
18.
Project Bid and
Proposal 1KUS015166D0194, Rev B ©2013 Ventyx, an ABB company | Confidential & Proprietary | 18 Tools Salesforce.com Curator Work Instructions Process Checklist – Proposal Process Plan Proposal Process Flow Diagram Forms Full Cost Model Bid-No-Bid Checklist Handover Checklist Minutes of Meeting Sales Input Presentation
19.
Project Management (1
of 2) 1KUS015166D0194, Rev B ©2013 Ventyx, an ABB company | Confidential & Proprietary | 19 Work Instructions Process Checklist (PM Process Plan) – Contains links to necessary forms Project Management Process Flow Chart – Contains links to necessary forms This document aligns with ABB Group Project Management Process 9AAD102047 Project Management Instruction Supplier Administration Management (SAM) Plan Automated Bedsheet Process Supply Management Process Control of Customer Provided Products Subcontract Management Deliver to Customer System Integration and Test Field Installation
20.
Project Management (2
of 2) 1KUS015166D0194, Rev B ©2013 Ventyx, an ABB company | Confidential & Proprietary | 20 Forms Project Startup Checklist PM Process Plan Project Quality Plan Customer Communication Plan Open Issues/Action Items Log Handover Checklist Documentation Plan Project Appointment Letter Internal Kickoff Meeting Minutes Customer Kickoff Meeting Minutes Transmittal Form (Optional) Technical Review Meeting Minutes Forms Project Financial Review Checklist Internal Project Report/Meeting Contract Change Review Request Customer Project Status Checklist Shipment Authorization Notice Authorization to Ship Notice Property Receipt Technical Review Meeting Checklist System Acceptance Warranty Expiration Letter (as needed) Project Closeout Report Project Lessons Learned
21.
System Integration 1KUS015166D0194, Rev
B ©2013 Ventyx, an ABB company | Confidential & Proprietary | 21 Process Flow Diagrams System Integration (SCADA/EMS/GMS/DMS/OMS) System Integration (MMS) Work Instructions and Plans System Integration (MMS) System Integration (SCADA/EMS/GMS/DMS/OMS) System Problem Reports Forms (may also be under other process areas such as Testing or Hardware) Hardware Integration Checklist (SCADA/EMS/GMS/DMS/OMS) - TBD Software Integration Checklist (SCADA/EMS/GMS/DMS/OMS) - TBD System Readiness for Integration of Test Phases (MMS)
22.
Release Management 1KUS015166D0194, Rev
B ©2013 Ventyx, an ABB company | Confidential & Proprietary | 22 Process Flow Diagrams Software Release Process - MMS Work Instructions Software Release Process - MMS NM, DMS Release Package (BOM) – See Project Management Forms Release Sign-off - MMS Release Notes (Excel Version) – MMS Release Notes (Word Version) – All Products
23.
Testing 1KUS015166D0194, Rev B ©2013
Ventyx, an ABB company | Confidential & Proprietary | 23 Work Instructions Factory Acceptance Testing Process Flow Factory Acceptance Testing (FAT) Site Acceptance (SAT) for MMS – Shipping, Site Prep and SAT Forms System Readiness for Integration Test Phases (MMS) FAT Readiness Checklist Test Plan Test Procedure (by product) Test Event Log Test Procedure Log Unstructured Test Report (MMS)
24.
Global Customer Support
(GCS) 1KUS015166D0194, Rev B ©2013 Ventyx, an ABB company | Confidential & Proprietary | 24 Process Flow Diagrams Customer Support Customer Communication on Safety Issues Work Instructions Customer Support Customer Communication on Safety Issues Critical SPRs (NM, NMR, DMS) Call Center Instructions (NM, NMR, DMS) Forms Software Alert Software Alert (sample)
25.
Documentation 1KUS015166D0194, Rev B ©2013
Ventyx, an ABB company | Confidential & Proprietary | 25 PSSW Master Document List – this file contains all of the documents included in the BPM and has a Where Used pivot table Work Instructions Documentation Manual Introduction and Process Flow Technical, Commercial and Quality Documentation Review and Approval NM R&D Documentation Review and Approval Process Document Postproduction and Packaging Ventyx Development Doc Team Baseline Products Standards Processes Guide Forms Product and Project Document templates (may also be listed under associated process areas) Internal MS Word Document Templates (Work Instruction, Policy, Visio Swimlane Process Flow) PowerPoint Templates CD Labels and Binder Inserts Guidelines Ventyx Terminology and Standards Guide Online Help Standards and Guidelines Producing Documents in MS Word
26.
Handling Static Susceptible
Devices 1KUS015166D0194, Rev B ©2013 Ventyx, an ABB company | Confidential & Proprietary | 26 Work Instructions Handling and Storage of Static Susceptible Devices Forms Precautions when Handling and Working with Static Susceptible Devices Checklist Static Susceptible Device Handling Equipment Test Log Calibration Certificates (Ground Straps and Mats)
27.
Hardware 1KUS015166D0194, Rev B ©2013
Ventyx, an ABB company | Confidential & Proprietary | 27 Work Instructions Third Party Product Selection and Purchase - Supply Chain Management Hardware Selection and Approval System Problem Reports – System Configuration Forms Sample Hardware Cost Spreadsheet – MMS Sample Hardware Cost Spreadsheet – SCADA/EMS Property Receipt - Project Management Third Party Product Inspection Report – Supply Chain Management Hardware Return and Return to Vendor – Supply Chain Management Guidelines and Training Material N/A
28.
Measurement and Analysis
- PPQA 1KUS015166D0194, Rev B ©2013 Ventyx, an ABB company | Confidential & Proprietary | 28 Work Instructions Project Quality Evaluation Process Forms Project Verification Checklist Guidelines and Training N/A
29.
Training -001 Employee
Development 1KUS015166D0194, Rev B ©2013 Ventyx, an ABB company | Confidential & Proprietary | 29 Training Manager Database – Each manager creates a list of required skills for their reports and a training plan for each employee. Training Manager Course Catalog (Tab in TM database) Employees are encouraged to make PDF copies of any training/education certificates they receive so the records can be imported into Training Manager. Work Instructions PSSW Employee Development Work Instruction and Process Flow Forms and Miscellaneous Items Employee Skills Inventory (list of skills , education and experience for new employees) Ventyx New Employee On-boarding Portal ABB New Employee On-boarding Portal Guidelines and Training Material Business Process Manual Training – this document Training Manager Guideline and Setup (managers and TM administrators)
30.
Training - 002
Customer Project/Product (1 of 2) 1KUS015166D0194, Rev B ©2013 Ventyx, an ABB company | Confidential & Proprietary | 30 These items are available as necessary depending on the project scope, contract requirements and decision by the project manager. Work Instructions PSSW Customer Training Process Flow and Work Instruction Standard Forms Instructor Assessment Checklist Pre-Class Student Questionnaire Classroom Participant Log Classroom Survey Training Course Certificate
31.
Training - 002
Customer Project/Product (2 of 2) 1KUS015166D0194, Rev B ©2013 Ventyx, an ABB company | Confidential & Proprietary | 31 Other Forms and Miscellaneous Items Student Certificate – Version 1 Student Certificate – Version 2 Network Manager New Course Description CD Label Binder Inserts SB Application Overview Presentation SB Difference Presentation SB Student Exam SB Name Tents SB Student Exercises SB Binder Table of Contents Other Forms and Miscellaneous Items SB Training Agenda SB Training Presentation T1 Classroom Checklist T1 Classroom Training Project Plan (.mpp) T1 Instructor Fulfillment Checklist T1 Training Materials Checklist Training Material Train-the-Trainer Package
32.
Conclusion 1KUS015166D0194, Rev B ©2013
Ventyx, an ABB company | Confidential & Proprietary | 32 This concludes the overview of the Business Process Manual. Please proceed to the quiz for Module 3.
Jetzt herunterladen