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MOBILE COMMERCE STATS
MOBILE COMMERCE STATS

•

Mobile search will generate 27.8 billion
more queries than desktop search by
2016 (Source: BIA/Kelsey report, 2012)
MOBILE COMMERCE STATS

•

47% of smartphone owners rely on
smartphones to find out more
information about a product and 36%
use their phones to read product
reviews on retail websites (Source: Leo
J. Shapiro and Associates, 2012)
MOBILE COMMERCE STATS
66% of US smartphone owners use their
phone to aid in shopping (Source: Leo J.
Shapiro and Associates, 2012)
MOBILE COMMERCE STATS

•

47% of consumers confirm they use
their smartphone to search for local
information, such as information about
a local store they want to visit.
MOBILE COMMERCE STATS

•

46% of consumers look up prices on a
store’s mobile site, and 42% check
inventory prior to shopping in the
store (Source: Local and the e-tailing group,
2012)
MOBILE COMMERCE STATS

•

The number of US mobile phone
owners who have used 2D barcodes in
the past 3 months increased from 1%
in 2010 to 5% in 2011 and reached 15%
among smartphone users (Source:
Forrester, 2011)
MOBILE COMMERCE STATS

•

62% of shoppers search for deals
digitally for at least half of their
shopping trips (Source:GMA/Booz &
Company Shopper Survey)
MOBILE COMMERCE STATS

•

55% of consumers express an interest
in mobile coupons but only 10% have
actually received one from a merchant
(Source:Mercator Advisory Group, 2012)
MOBILE COMMERCE STATS
66% of Americans ages 24-35 own a
smartphone (Source: Nielsen, 2012)
MOBILE COMMERCE STATS

•

21% of consumers search for a coupon
on their mobile device while in a store
(Source:Mobile Audience Insights Report
from JiWire, 2012)
MOBILE COMMERCE STATS

•

80% of mobile users prefer locally
relevant advertising and 75% are more
likely to take an action after seeing a
location-specific message (Source:
Mobile Audience Insights Report from
JiWire, 2012)
MOBILE COMMERCE STATS

•

65% of mobile users said they used
their mobile device to find a business
to make an in-store purchase (Source:
Google, 2011)
MOBILE COMMERCE STATS
•

67% of consumers will use their
smartphones to find store locations, 59%
to compare prices, 51% to obtain product
information, 46% to check product
availability, 45% to read reviews, 45% to
shop online, 41% to find and use
coupons, 40% to scan bar codes, and
35% to access social media (Source:
Deloitte’s 2011 Annual Holiday Survey)
MOBILE COMMERCE STATS

•

75% of heavy mobile users said mobile
search makes their lives easier, 63% said
access to mobile search has changed the
way they gather information, and 32%
said they use mobile search more than
search engines on their computers
(Source: Performics 2011 Mobile Search Insights
Study, conducted by ROI Research)
MOBILE COMMERCE STATS

•

49% of consumers who use the mobile
web at least once a week made a
purchase on their mobile device in the
past six months (Source: ROI Research Inc.,
2011)
MOBILE COMMERCE STATS

•

In 3 years, it is predicted that 24% of
retailers will have annual sales of 15% or
greater coming from their mobile channel
(Source: RSR Research, 2011)
MOBILE COMMERCE STATS

•

51% of consumers say they have made a
mobile payment within the past 3 months
and 82% see themselves making one
within the next year (Source: Mobio Identity
Systems Inc. Report, 2011)
MOBILE COMMERCE STATS

•

62% of smartphone users said they have
purchased physical goods from their
mobile devices in the last six months
(Source: Adobe Survey, 2011)
MOBILE COMMERCE STATS

•

By 2015, it is predicted that mobile
shopping will account for $163 billion in
sales worldwide, 12% of global
ecommerce turnover (Source: ABI Research,
2010)
MOBILE COMMERCE STATS

Will you be ready?

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Mobile Commerce Stats

  • 2. MOBILE COMMERCE STATS • Mobile search will generate 27.8 billion more queries than desktop search by 2016 (Source: BIA/Kelsey report, 2012)
  • 3. MOBILE COMMERCE STATS • 47% of smartphone owners rely on smartphones to find out more information about a product and 36% use their phones to read product reviews on retail websites (Source: Leo J. Shapiro and Associates, 2012)
  • 4. MOBILE COMMERCE STATS 66% of US smartphone owners use their phone to aid in shopping (Source: Leo J. Shapiro and Associates, 2012)
  • 5. MOBILE COMMERCE STATS • 47% of consumers confirm they use their smartphone to search for local information, such as information about a local store they want to visit.
  • 6. MOBILE COMMERCE STATS • 46% of consumers look up prices on a store’s mobile site, and 42% check inventory prior to shopping in the store (Source: Local and the e-tailing group, 2012)
  • 7. MOBILE COMMERCE STATS • The number of US mobile phone owners who have used 2D barcodes in the past 3 months increased from 1% in 2010 to 5% in 2011 and reached 15% among smartphone users (Source: Forrester, 2011)
  • 8. MOBILE COMMERCE STATS • 62% of shoppers search for deals digitally for at least half of their shopping trips (Source:GMA/Booz & Company Shopper Survey)
  • 9. MOBILE COMMERCE STATS • 55% of consumers express an interest in mobile coupons but only 10% have actually received one from a merchant (Source:Mercator Advisory Group, 2012)
  • 10. MOBILE COMMERCE STATS 66% of Americans ages 24-35 own a smartphone (Source: Nielsen, 2012)
  • 11. MOBILE COMMERCE STATS • 21% of consumers search for a coupon on their mobile device while in a store (Source:Mobile Audience Insights Report from JiWire, 2012)
  • 12. MOBILE COMMERCE STATS • 80% of mobile users prefer locally relevant advertising and 75% are more likely to take an action after seeing a location-specific message (Source: Mobile Audience Insights Report from JiWire, 2012)
  • 13. MOBILE COMMERCE STATS • 65% of mobile users said they used their mobile device to find a business to make an in-store purchase (Source: Google, 2011)
  • 14. MOBILE COMMERCE STATS • 67% of consumers will use their smartphones to find store locations, 59% to compare prices, 51% to obtain product information, 46% to check product availability, 45% to read reviews, 45% to shop online, 41% to find and use coupons, 40% to scan bar codes, and 35% to access social media (Source: Deloitte’s 2011 Annual Holiday Survey)
  • 15. MOBILE COMMERCE STATS • 75% of heavy mobile users said mobile search makes their lives easier, 63% said access to mobile search has changed the way they gather information, and 32% said they use mobile search more than search engines on their computers (Source: Performics 2011 Mobile Search Insights Study, conducted by ROI Research)
  • 16. MOBILE COMMERCE STATS • 49% of consumers who use the mobile web at least once a week made a purchase on their mobile device in the past six months (Source: ROI Research Inc., 2011)
  • 17. MOBILE COMMERCE STATS • In 3 years, it is predicted that 24% of retailers will have annual sales of 15% or greater coming from their mobile channel (Source: RSR Research, 2011)
  • 18. MOBILE COMMERCE STATS • 51% of consumers say they have made a mobile payment within the past 3 months and 82% see themselves making one within the next year (Source: Mobio Identity Systems Inc. Report, 2011)
  • 19. MOBILE COMMERCE STATS • 62% of smartphone users said they have purchased physical goods from their mobile devices in the last six months (Source: Adobe Survey, 2011)
  • 20. MOBILE COMMERCE STATS • By 2015, it is predicted that mobile shopping will account for $163 billion in sales worldwide, 12% of global ecommerce turnover (Source: ABI Research, 2010)
  • 21. MOBILE COMMERCE STATS Will you be ready?