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THE B2B MARKETING PLATFORM
« From social marketing to smart social selling »
Linked
SemiocastThe Social Media Intelligence Company
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
2
Introduction: why this research?
It is no secret to Chief Marketing Officers of B2B brands
that most of their customers today use LinkedIn — except
maybe in countries where the business-oriented social
network is still weak, such as Japan and Germany. And this is
why, besides the recruitment-related revenue stream,
Microsoft made the move to acquire LinkedIn last year.
As a result, social selling has grown into the most common
feature of B2B marketing strategy and social selling
consulting has turned into the new social media consulting.
Yet, benchmarks are rare that might help CMOs shape their
strategies and their teams’ objectives. How does the team
perform? Are they reaching and engaging the right decision
makers? How to design an influence strategy reaching the
best suited actors for a given marketing campaign? These are
typically the questions where social media intelligence can
help: as a significant portion of LinkedIn members share
public content on the social network, data and insights are
there to be analyzed and transformed into efficient B2B
marketing strategies.
This unprecedented research is a set of universal benchmark
results we are publishing to assert the role of LinkedIn as the
B2B marketing platform. It is meant to help you quickly
assess your team’s performance on LinkedIn and
demonstrate the value of being active on the social network
for marketing and sales specialists.
Are you reaching and engaging 

the right decision makers?
How can you design the best influence strategy

for your marketing campaigns?
The fundamental aim of marketers is to reach their audiences
with the most adequate proposition, on a wide range of
features, to foster proximity, relation, engagement. Measuring
performance has to be grounded in sound, objective data.
Semiocast is now providing new ways to gain a most precise
picture of targets and to better assess impact of marketing
campaigns on very select, most relevant, segments of
population. Using world-class, in-house designed technologies,
Semiocast offers the analytical skills that will turn insights into
intelligence, artfully shed light on facts and trends, and
eventually help you drive decisions and measured, most
adequate actions.
Jean-Baptiste Dézard,

Marketing and Sales Director,

Deloitte France
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
3
Methodology and outline
This research is drawing from our experience helping B2B
brands define and implement concrete strategies to reach
and engage their customers. Beyond statistics on the social
network, our research aims to define a framework to
measure the efficiency of LinkedIn members’ behaviors
and to outline best practices.
Indicators were built on a random sample of 20,000 public
profiles visited in June 2017, drawn from each country
where LinkedIn is present and defined in every language
offered by the social network.
The first part of this research combines official data
published by LinkedIn with our own indicators to draw a
precise image of LinkedIn profiles. For example we reveal
3% of accounts have 500+ connections.
The second part of this research focuses on social media
activity of LinkedIn members, including the growing social
selling efforts of B2B sales people. One of our key findings
is that thought leaders generating most engagement post
only once or twice per month, as LinkedIn feed algorithm
currently favors quality over quantity.
Finally, for selected key metrics, we define the level of the
top 1% of LinkedIn members, providing you with a first,
simple baseline to improve your presence on the social
network.
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
4
A growing worldwide network
of professionals
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
5
With a steady
international growth,
LinkedIn attracts
decision makers
#1.1
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
6
2009 2010 2011 2012 2013 2014 2015 2016 2017
Launch of social selling tool (eg. Newsle)
Microsoft Dynamics 365 Integration
Direct sponsored content
Syncs its Sales Navigator with SalesForce
Set up Conversion Tracking
IPO
Microsoft
acquisition
37M
300M
April 2017
500M
Number of LinkedIn members
SINCE 2014, LINKEDIN IS INCREASINGLY A SOCIAL SELLING PLATFORM WITH A GROWING NUMBER OF
RELATED PRODUCTS AND SERVICES
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
7
*TOP 10 COUNTRIES
BY NUMBER OF REGISTERED USERS
139 M
40 M
31 M
29 M
22 M
13 M
13 M
10 M
9 M
9 M
United States
India
China
Brazil
United Kingdom
Canada
France
Italie
Mexico
Spain
*Total number of profiles located in each country
34%
34%
34%
36%
40%
40%
42%
43%
43%
58%
*TOP 10 COUNTRIES BY SHARE OF
INTERNET POPULATION ON LINKEDIN
*Share of LinkedIn profiles among population with
internet access (all devices)
United States
Malta
Iceland
Canada
Australia
Netherlands
United-Kingdom
Denmark
Singapore
Ireland
17 %OF EU
POPULATION IS ON
LINKEDIN
BRAZIL, INDIA AND CHINA REPRESENT A HUGE POTENTIAL IN TERMS OF USER GROWTH AND
LINKEDIN IS STILL STRUGGLING AGAINST LOCAL COMPETITORS, ESPECIALLY IN JAPAN AND GERMANY
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
8
10%
4%
6%
6%
10%
64%
Other languages
French
Chinese
Portuguese
Spanish
English
Share of LinkedIn profiles by language
2009 2010 2011 2012 2013 2014 2015 2016 2017
+ 99% OF PROFILES USE A
SINGLE LANGUAGE
ENGLISH IS THE MAJOR LANGUAGE ON LINKEDIN, INCLUDING IN NON-ENGLISH SPEAKING
COUNTRIES, WHILE USAGE OF CHINESE IS BOOMING SINCE 2015
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
9
On LinkedIn,
every member is a brand
#1.2
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
10
ADVANCED 1
INTERMEDIATE
BEGINNER 2
BEGINNER 1
ADVANCED 2
EXPERT
ALL STAR
10%
4%
12%
12%
31%
10%
21%
LEVELS OF LINKEDIN PROFILE STRENGTH
1% OF PROFILES COMBINE
ALL STAR LEVEL WITH A
BACKGROUND IMAGE
Adding a profile photo
Writing a summary
Adding location
Filling out industry
+
+
+
Adding a position
+
Adding education
+
Having skills
+
LINKEDIN HAS BEEN GAMIFYING COMPLETION OF PROFILES, GENERATING THOUSANDS OF THIRD-
PARTY TUTORIALS ON HOW TO REACH ALL STAR STRENGTH. IT NOW FEATURES 7 DISTINCT LEVELS.
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
11
3% OF MEMBERS ALSO UPLOADED A
BACKGROUND IMAGE
16% OF PUBLIC PROFILES DISPLAY
A PHOTO
11% OF MEMBRES HAVE
A PROFILE SUMMARY
17,075
TO CONVINCE USERSTO ADD A
SUMMARY, LINKEDIN USES ARTIFICIAL
INTELLIGENCETO AUTOMATICALLY
GENERATE ONE BASED ON PROFILE
INFORMATION
BEYOND ALL-STAR LEVEL, LINKEDIN’S INTERFACE ENCOURAGES MEMBERS TO COMPLETE THEIR
PROFILES TO MAKE SURE AS MANY MEMBERS AS POSSIBLE PROVIDE CURATED DATA ON THEMSELVES.
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
62%SAY THEY ARE CURRENTLY
HOLDING A POSITION
12,128
12
6,872
41% OF MEMBERS ADDED THEIR
EDUCATION
67%OF MEMBERS SPECIFIED AT LEAST ONE
WORK EXPERIENCE
WHILE MANY PROFILES ARE INCOMPLETE, 48% PROVIDE PRECISE CURRICULUM VITAE INFORMATIONS
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
13
34 %
17 %
17 %
15 %
7 %
4 %
4 %
2 %
31+ years
26-30 years
21-25 years
16-20 years
11-15 years
6-10 years
0-5 years
Students
YOUNG TALENTS PERFECTLY UNDERSTOOD WHAT LINKEDIN SOCIAL NETWORK BRINGS TO THEIR
PERSONAL BRANDING
1/3 OF MEMBERS DISPLAY
MORE THAN 10YEARS OF
PROFESSIONAL EXPERIENCE
WORK EXPERIENCE BASED ON 48% OF PROFILES WITH SUFFICIENT RESUME DETAILS
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
14
LinkedIn ignites
social recognition
#1.3
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
15
BEYOND COMPLETION OF PROFILES, LINKEDIN FAVORS VARIOUS MEANS OF SOCIAL RECOGNITION
SUCH AS RECOMMENDATIONS. 75% OF PROFILES WITH SKILLS HAVE BEEN ENDORSED.
3% OF MEMBERS RECEIVED AT LEAST
1 RECOMMENDATION
1% OF PROFILES
DISPLAY
40+ SKILLS WITH
ENDORSEMENTS
✓
1% OF PROFILES
RECEIVED AND GAVE
RECOMMENDATIONS
Skills but no endorsement
7%
Skills & endorsements
22%
1 2 3 4 5+
0.5%0.4%0.2%
0.5%
1.5%
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
PROFILES WITH 1,000+ CONNECTIONS
16
MICROSOFT OFFICE
1.40%
CUSTOMER SERVICE
PROJECT MANAGEMENT
MANAGEMENT
1.12%
1.09%
1.02%
LEADERSHIP
0.96%
PUBLIC SPEAKING
0.91%
SOCIAL MEDIA
0.81%
TEAM BUILDING
0.72%
STRATEGIC PLANNING
0.66%
SOFT SKILLS RELATED TO MANAGERIAL PRACTICE ARE PARTICULARLY POPULAR ON THE SOCIAL
NETWORK.
LEADERSHIP
1.17%
MANAGEMENT
BUSINESS DEVELOPMENT
MARKETING STRATEGY
1.12%
1.07%
0.93%
SOCIAL MEDIA MARKETING
0.87%
MARKETING
0.87%
ENTREPRENEURSHIP
0.82%
DIGITAL MARKETING
0.80%
TRAINING
0.80%
SKILLS MENTIONED
ALL PROFILES
BUSINESS & MARKETING
ACTORS FOUND THEIR
PLACE AMONG MOST
CONNECTED PROFILES
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
17
LinkedIn’s social
graph is defined by
connections and
sources of influence
#1.4
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
18
M O R E T H A N A H A L F O F
PREMIUM SUBSCRIBERS HAVE
500+ CONNECTIONS
$€£
NUMBER OF CONNECTIONS
& FOLLOWERS
0 0-99 100-199 200-299 300-399 400-499 500-999 1000+
1%2%3%2%5%5%
63%
21%
TRADITIONALLY, LINKS BETWEEN LINKEDIN MEMBERS WERE SYMETRIC
CONNECTIONS : YOU ARE A CONNECTION OF YOUR CONNECTIONS.
IN 2015, FOLLOWING FACEBOOK, LINKEDIN INTRODUCED THE ABILITY TO FOLLOW
ANY OTHER MEMBER.YET, THIS « FOLLOWING » EDGE IS STILL UNDER-USED, AND
EXCEPT FOR INFLUENCERS, THE NUMBER OF CONNECTIONS IS EQUAL OR
APPROXIMATIVELY EQUAL TO THE NUMBER OF FOLLOWERS.
99.5%
0.5%
DO NOT WANT TO BE FOLLOWED
ACCEPT TO BE FOLLOWED

BY NON-CONNECTIONS
NUMBER OF CONNECTIONS IS TRADITIONALLY THE MOST IMPORTANT METRIC OF LINKEDIN PROFILES.
ALMOST 1% OF PUBLIC PROFILES HAVE 1,000+ CONNECTIONS.
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
Richard Branson
Bill Gates
Jeff Weiner
Jack Welch
Arianna Huffington
Deepak Chopra MD
Daniel Goleman
James Caan CBE
Tony Robbins
David Cameron
Guy Kawasaki
Mark Cuban
Liz Ryan
Gretchen Rubin
Narendra Modi
19
18% OF MEMBERS ARE MEMBERS
OF ONE GROUP OR MORE
10% OF MEMBERS FOLLOW AT LEAST ONE
INFLUENCER
49% OF MEMBERS FOLLOW
A COMPANY OR MORE
LINKEDIN SUCCEEDS IN GETTING MEMBERS TO SUBSCRIBE TO SOURCES OF INFLUENCE AS MORE THAN
HALF OF MEMBERS FOLLOW ONE SOURCE OR MORE.TOP 1% OF MEMBERS HAVE 75+ INTERESTS.
TOP 15 INFLUENCERS
5.5
2.3
2.3
11.6
8.2
5.6
5.6
5.1
4.0
2.9
2.6
2.5
2.4
2.3
2.2
1
2
15
14
13
12
11
10
3
4
5
6
7
8
9
FOLLOWERS
(MILLIONS)
23% OF MEMBERS FOLLOW
A SCHOOL
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
20
Social media activity on LinkedIn
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
21
On LinkedIn, content is
shared by few members
#2.1
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
70%
30%
22
7%OF ALL MEMBERS EVER SHARED A
CONTENT PUBLICLY
6%WITHIN THE LAST 12 MONTHS
LINKS TO EXTERNAL MEDIA AND LINKEDIN PULSE (ARTICLES) REPRESENT HALF OF POSTS ON
LINKEDIN.
Posts
Reshares
Articles
Images
Text
Video & job offers
35%
51%
9%
5%
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
23
5% SHARED
MORETHAN ONCE PER WEEK
8% SHARED
1 TO 2 TIMES PER MONTH
TOP 1% OF 500M+ MEMBERS SHARE, ON AVERAGE, MORE THAN ONE CONTENT PER MONTH.
AMONG PUBLISHING MEMBERS (6%) FOR THE PAST 12 MONTHS
67% SHARED
LESS 6 TIMES PERYEAR
THE MOST ACTIVE POSTERS
THE LEAST ACTIVE POSTERS
THE MODERATE POSTERS
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
69%
25%
6%
43%
37%
20%
THE MOST ACTIVE POSTERS
24
UNRELATED TO BUSINESS
COMPANY-RELATED CONTENT
(NEWS, JOBS OFFERS, PRODUCTS…)
MOST ACTIVE POSTERS (ONCE PER WEEK) FLOOD THEIR FOLLOWERS WITH MESSAGES PROMOTING
THEMSELVES OR THEIR COMPANY.THOUGHT LEADERS BELONG TO MODERATE POSTERS.
THE MODERATE POSTERS
INDUSTRY-RELATED CONTENT
(NEWS, INSIGHTS …)
NATURE OF
LINKEDIN POSTS
48% PERSONAL
DEVELOPMENT
97% COMPANY
PROMOTION
10% GOOD
PRACTICES
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
25
Moderation and
leadership generate more
engagement
#2.2
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
26
TO PUBLISHING MEMBERS, LINKEDIN SEEMS TO GENERATE MORE ENGAGEMENT THAN OTHER SOCIAL
NETWORKS AS 1% OF THEM SYSTEMATICALLY GET AT LEAST 10 LIKES PER POST.
1% OF LINKEDIN
MEMBERS GET AN
AVERAGE
ENGAGEMENT ≥ 4
52% OF PUBLISHING MEMBERS GET,
ON AVERAGE, ONE LIKE/COMMENT
PER POST OR MORE
4%
8%
12%
16%
20%
24%
28%
32%
36%
40%
0 0,5 1 2 4 8 16 32 32+
AVERAGE ENGAGEMENT
SHAREOFPUBLISHINGMEMBERS
AVERAGE ENGAGEMENT IS A SOCIAL MEDIA
KPI DEFINED HERE AS THE AVERAGE NUMBER
OF COMMENTS AND LIKES PER POST
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
27
79%
THE MOST ACTIVE POSTERS
THE LEAST ACTIVE POSTERS
(MORE THAN ONCE PER WEEK)
(LESS 6 TIMES PERYEAR)
THE MODERATE POSTERS
(1 TO 2 TIMES PER MONTH)
MODERATE POSTERS GET THE HIGHEST AVERAGE ENGAGEMENT ON THEIR POSTS, WHILE MOST ACTIVE
POSTERS CREATE SOME FATIGUE AMONG THEIR FOLLOWERS.
44%
53%
BELONGING TO TOP-HALF

PUBLISHING MEMBERS BY
GENERATED ENGAGEMENT
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
68%
BELONGING TO TOP-HALF

PUBLISHING MEMBERS BY
GENERATED ENGAGEMENT
28
52%
TOP MANAGEMENT
STUDENTS
OTHER PROFESSIONALS
TOP MANAGEMENT GET THE HIGHEST AVERAGE ENGAGEMENT, AND ESPECIALLY TOP MANAGERS
POSTING MODERATELY (1-2 PER MONTH) WHO GET, ON AVERAGE, MORE THAN 7 LIKES PER POST.
53%
UNEMPLOYED &
INCOMPLETE RESUMES 34%
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
29
53%
22%
14%
6%
4%
1%
IMAGE
TEXT
VIDEO
ARTICLE
WITH IMAGE
ARTICLE
WITHOUT IMAGE
SHARE OF PROFILES FOR WHOM
THIS TYPE OF CONTENT
GENERATES MORE ENGAGEMENT
FOLLOWING A GENERAL PATTERN ON SOCIAL MEDIA, IMAGES GENERATE MOST ENGAGEMENT. JOB
OFFERS ONLY GENERATE MORE ENGAGEMENT FOR 1% OF MEMBERS WHO SHARE THEM.
JOB OFFER
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
30
LinkedIn feed is designed to
favor viral content
#2.3
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
SHARE OF PUBLISHING MEMBERS BY THE
NUMBER OF DIFFERENT “LIKERS”
31
40% OF PUBLISHING MEMBERS GENERATED ENGAGEMENT WITH ONLY 1 TO 2 MEMBERS.
THE TOP 5% OF PUBLISHING MEMBERS ENGAGED 20 OR MORE DIFFERENT USERS
No engagement 1 2 3-5 6-10 11-20 20+
5%
7%
14%
12%12%
26%
24%
1% OF LINKEDIN MEMBERS
GOT LIKES FROM
7 DIFFERENT USERS
WITHIN THE LAST 12 MONTHS
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
32
No engagement 1 2 3 4 5 6 7 8 9 10+
9%
1%1%
6%
1%
6%
4%
6%
19%
22%
25%
1% OF LINKEDIN MEMBERS
GOT LIKES FROM MEMBERS IN

7 INDUSTRIES OR MORE
WITHIN THE LAST 12 MONTHS
SHARE OF PUBLISHING MEMBERS BY THE NUMBER OF
INDUSTRIES THAT REPRESENT THEIR “LIKERS”
ON LINKEDIN, 21% OF PUBLISHING MEMBERS HAVE MORE THAN HALF OF "LIKERS" WHO COME FROM
ANOTHER INDUSTRY. ONLY 5% FROM THEIR OWN INDUSTRY
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
33
No engagement 1 2 3 4 5-9 10+
2%
4%3%
7%
15%
46%
24%
1% OF LINKEDIN MEMBERS
GOT LIKES FROM MEMBERS IN 3
COUNTRIES OR MORE
WITHIN THE LAST 12 MONTHS
LINKEDIN IS THE PREFERRED CHANNEL FOR CONNECTIONS BETWEEN INTERNATIONAL PROFESSION
PROFILES. 30% OF PUBLISHING MEMBERS GET LIKES FROM MEMBERS IN 2 OR MORE COUNTRIES.
SHARE OF PUBLISHING MEMBERS BY THE NUMBER OF
COUNTRIES THAT REPRESENT THEIR “LIKERS”
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
34
Who are LinkedIn top members ?
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
TOP 1% OF LINKEDIN MEMBERS IN TERMS OF …
HAVE 1,000 CONNECTIONSOR MORE
COMBINE ALL STARLEVEL WITH A
BACKGROUND IMAGE
SUBSCRIBED TO 75 INTERESTS
(PAGES, INFLUENCERS AND GROUPS) OR MORE
RECEIVED AND GAVE
1 RECOMMENDATION OR MORE
SHARE ONCE PER MONTH OR MORE
FREQUENTLY
GET AT LEAST 4 LIKES OR COMMENTS
ON AVERAGE ON THEIR POSTS
GET LIKES FROM MEMBERS IN 7 INDUSTRIES
OR MORE WITHIN AYEAR
WHEN THEY REGISTERED REGISTERED IN 2006 OR EARLIER
COMPLETION OF THEIR PROFILES
NUMBER OF CONNECTIONS
NUMBER OF INTERESTS
ENDORSEMENTS
RECOMMENDATIONS
THEIR ACTIVITY
THE ENGAGEMENT THEY GENERATE
THEVIRALITY OF THEIR SHARES
RECEIVED ENDORSEMENTS
FOR 40 SKILLS OR MORE
✓
35
LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017
For more information
hello@semiocast.com

+33 1 83 62 79 48
SemiocastThe Social Media Intelligence Company

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Semiocast : LinkedIn the B2B Marketing Platform (2017)

  • 1. THE B2B MARKETING PLATFORM « From social marketing to smart social selling » Linked SemiocastThe Social Media Intelligence Company
  • 2. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 2 Introduction: why this research? It is no secret to Chief Marketing Officers of B2B brands that most of their customers today use LinkedIn — except maybe in countries where the business-oriented social network is still weak, such as Japan and Germany. And this is why, besides the recruitment-related revenue stream, Microsoft made the move to acquire LinkedIn last year. As a result, social selling has grown into the most common feature of B2B marketing strategy and social selling consulting has turned into the new social media consulting. Yet, benchmarks are rare that might help CMOs shape their strategies and their teams’ objectives. How does the team perform? Are they reaching and engaging the right decision makers? How to design an influence strategy reaching the best suited actors for a given marketing campaign? These are typically the questions where social media intelligence can help: as a significant portion of LinkedIn members share public content on the social network, data and insights are there to be analyzed and transformed into efficient B2B marketing strategies. This unprecedented research is a set of universal benchmark results we are publishing to assert the role of LinkedIn as the B2B marketing platform. It is meant to help you quickly assess your team’s performance on LinkedIn and demonstrate the value of being active on the social network for marketing and sales specialists. Are you reaching and engaging 
 the right decision makers? How can you design the best influence strategy
 for your marketing campaigns? The fundamental aim of marketers is to reach their audiences with the most adequate proposition, on a wide range of features, to foster proximity, relation, engagement. Measuring performance has to be grounded in sound, objective data. Semiocast is now providing new ways to gain a most precise picture of targets and to better assess impact of marketing campaigns on very select, most relevant, segments of population. Using world-class, in-house designed technologies, Semiocast offers the analytical skills that will turn insights into intelligence, artfully shed light on facts and trends, and eventually help you drive decisions and measured, most adequate actions. Jean-Baptiste Dézard,
 Marketing and Sales Director,
 Deloitte France
  • 3. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 3 Methodology and outline This research is drawing from our experience helping B2B brands define and implement concrete strategies to reach and engage their customers. Beyond statistics on the social network, our research aims to define a framework to measure the efficiency of LinkedIn members’ behaviors and to outline best practices. Indicators were built on a random sample of 20,000 public profiles visited in June 2017, drawn from each country where LinkedIn is present and defined in every language offered by the social network. The first part of this research combines official data published by LinkedIn with our own indicators to draw a precise image of LinkedIn profiles. For example we reveal 3% of accounts have 500+ connections. The second part of this research focuses on social media activity of LinkedIn members, including the growing social selling efforts of B2B sales people. One of our key findings is that thought leaders generating most engagement post only once or twice per month, as LinkedIn feed algorithm currently favors quality over quantity. Finally, for selected key metrics, we define the level of the top 1% of LinkedIn members, providing you with a first, simple baseline to improve your presence on the social network.
  • 4. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 4 A growing worldwide network of professionals
  • 5. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 5 With a steady international growth, LinkedIn attracts decision makers #1.1
  • 6. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 6 2009 2010 2011 2012 2013 2014 2015 2016 2017 Launch of social selling tool (eg. Newsle) Microsoft Dynamics 365 Integration Direct sponsored content Syncs its Sales Navigator with SalesForce Set up Conversion Tracking IPO Microsoft acquisition 37M 300M April 2017 500M Number of LinkedIn members SINCE 2014, LINKEDIN IS INCREASINGLY A SOCIAL SELLING PLATFORM WITH A GROWING NUMBER OF RELATED PRODUCTS AND SERVICES
  • 7. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 7 *TOP 10 COUNTRIES BY NUMBER OF REGISTERED USERS 139 M 40 M 31 M 29 M 22 M 13 M 13 M 10 M 9 M 9 M United States India China Brazil United Kingdom Canada France Italie Mexico Spain *Total number of profiles located in each country 34% 34% 34% 36% 40% 40% 42% 43% 43% 58% *TOP 10 COUNTRIES BY SHARE OF INTERNET POPULATION ON LINKEDIN *Share of LinkedIn profiles among population with internet access (all devices) United States Malta Iceland Canada Australia Netherlands United-Kingdom Denmark Singapore Ireland 17 %OF EU POPULATION IS ON LINKEDIN BRAZIL, INDIA AND CHINA REPRESENT A HUGE POTENTIAL IN TERMS OF USER GROWTH AND LINKEDIN IS STILL STRUGGLING AGAINST LOCAL COMPETITORS, ESPECIALLY IN JAPAN AND GERMANY
  • 8. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 8 10% 4% 6% 6% 10% 64% Other languages French Chinese Portuguese Spanish English Share of LinkedIn profiles by language 2009 2010 2011 2012 2013 2014 2015 2016 2017 + 99% OF PROFILES USE A SINGLE LANGUAGE ENGLISH IS THE MAJOR LANGUAGE ON LINKEDIN, INCLUDING IN NON-ENGLISH SPEAKING COUNTRIES, WHILE USAGE OF CHINESE IS BOOMING SINCE 2015
  • 9. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 9 On LinkedIn, every member is a brand #1.2
  • 10. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 10 ADVANCED 1 INTERMEDIATE BEGINNER 2 BEGINNER 1 ADVANCED 2 EXPERT ALL STAR 10% 4% 12% 12% 31% 10% 21% LEVELS OF LINKEDIN PROFILE STRENGTH 1% OF PROFILES COMBINE ALL STAR LEVEL WITH A BACKGROUND IMAGE Adding a profile photo Writing a summary Adding location Filling out industry + + + Adding a position + Adding education + Having skills + LINKEDIN HAS BEEN GAMIFYING COMPLETION OF PROFILES, GENERATING THOUSANDS OF THIRD- PARTY TUTORIALS ON HOW TO REACH ALL STAR STRENGTH. IT NOW FEATURES 7 DISTINCT LEVELS.
  • 11. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 11 3% OF MEMBERS ALSO UPLOADED A BACKGROUND IMAGE 16% OF PUBLIC PROFILES DISPLAY A PHOTO 11% OF MEMBRES HAVE A PROFILE SUMMARY 17,075 TO CONVINCE USERSTO ADD A SUMMARY, LINKEDIN USES ARTIFICIAL INTELLIGENCETO AUTOMATICALLY GENERATE ONE BASED ON PROFILE INFORMATION BEYOND ALL-STAR LEVEL, LINKEDIN’S INTERFACE ENCOURAGES MEMBERS TO COMPLETE THEIR PROFILES TO MAKE SURE AS MANY MEMBERS AS POSSIBLE PROVIDE CURATED DATA ON THEMSELVES.
  • 12. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 62%SAY THEY ARE CURRENTLY HOLDING A POSITION 12,128 12 6,872 41% OF MEMBERS ADDED THEIR EDUCATION 67%OF MEMBERS SPECIFIED AT LEAST ONE WORK EXPERIENCE WHILE MANY PROFILES ARE INCOMPLETE, 48% PROVIDE PRECISE CURRICULUM VITAE INFORMATIONS
  • 13. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 13 34 % 17 % 17 % 15 % 7 % 4 % 4 % 2 % 31+ years 26-30 years 21-25 years 16-20 years 11-15 years 6-10 years 0-5 years Students YOUNG TALENTS PERFECTLY UNDERSTOOD WHAT LINKEDIN SOCIAL NETWORK BRINGS TO THEIR PERSONAL BRANDING 1/3 OF MEMBERS DISPLAY MORE THAN 10YEARS OF PROFESSIONAL EXPERIENCE WORK EXPERIENCE BASED ON 48% OF PROFILES WITH SUFFICIENT RESUME DETAILS
  • 14. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 14 LinkedIn ignites social recognition #1.3
  • 15. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 15 BEYOND COMPLETION OF PROFILES, LINKEDIN FAVORS VARIOUS MEANS OF SOCIAL RECOGNITION SUCH AS RECOMMENDATIONS. 75% OF PROFILES WITH SKILLS HAVE BEEN ENDORSED. 3% OF MEMBERS RECEIVED AT LEAST 1 RECOMMENDATION 1% OF PROFILES DISPLAY 40+ SKILLS WITH ENDORSEMENTS ✓ 1% OF PROFILES RECEIVED AND GAVE RECOMMENDATIONS Skills but no endorsement 7% Skills & endorsements 22% 1 2 3 4 5+ 0.5%0.4%0.2% 0.5% 1.5%
  • 16. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 PROFILES WITH 1,000+ CONNECTIONS 16 MICROSOFT OFFICE 1.40% CUSTOMER SERVICE PROJECT MANAGEMENT MANAGEMENT 1.12% 1.09% 1.02% LEADERSHIP 0.96% PUBLIC SPEAKING 0.91% SOCIAL MEDIA 0.81% TEAM BUILDING 0.72% STRATEGIC PLANNING 0.66% SOFT SKILLS RELATED TO MANAGERIAL PRACTICE ARE PARTICULARLY POPULAR ON THE SOCIAL NETWORK. LEADERSHIP 1.17% MANAGEMENT BUSINESS DEVELOPMENT MARKETING STRATEGY 1.12% 1.07% 0.93% SOCIAL MEDIA MARKETING 0.87% MARKETING 0.87% ENTREPRENEURSHIP 0.82% DIGITAL MARKETING 0.80% TRAINING 0.80% SKILLS MENTIONED ALL PROFILES BUSINESS & MARKETING ACTORS FOUND THEIR PLACE AMONG MOST CONNECTED PROFILES
  • 17. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 17 LinkedIn’s social graph is defined by connections and sources of influence #1.4
  • 18. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 18 M O R E T H A N A H A L F O F PREMIUM SUBSCRIBERS HAVE 500+ CONNECTIONS $€£ NUMBER OF CONNECTIONS & FOLLOWERS 0 0-99 100-199 200-299 300-399 400-499 500-999 1000+ 1%2%3%2%5%5% 63% 21% TRADITIONALLY, LINKS BETWEEN LINKEDIN MEMBERS WERE SYMETRIC CONNECTIONS : YOU ARE A CONNECTION OF YOUR CONNECTIONS. IN 2015, FOLLOWING FACEBOOK, LINKEDIN INTRODUCED THE ABILITY TO FOLLOW ANY OTHER MEMBER.YET, THIS « FOLLOWING » EDGE IS STILL UNDER-USED, AND EXCEPT FOR INFLUENCERS, THE NUMBER OF CONNECTIONS IS EQUAL OR APPROXIMATIVELY EQUAL TO THE NUMBER OF FOLLOWERS. 99.5% 0.5% DO NOT WANT TO BE FOLLOWED ACCEPT TO BE FOLLOWED
 BY NON-CONNECTIONS NUMBER OF CONNECTIONS IS TRADITIONALLY THE MOST IMPORTANT METRIC OF LINKEDIN PROFILES. ALMOST 1% OF PUBLIC PROFILES HAVE 1,000+ CONNECTIONS.
  • 19. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 Richard Branson Bill Gates Jeff Weiner Jack Welch Arianna Huffington Deepak Chopra MD Daniel Goleman James Caan CBE Tony Robbins David Cameron Guy Kawasaki Mark Cuban Liz Ryan Gretchen Rubin Narendra Modi 19 18% OF MEMBERS ARE MEMBERS OF ONE GROUP OR MORE 10% OF MEMBERS FOLLOW AT LEAST ONE INFLUENCER 49% OF MEMBERS FOLLOW A COMPANY OR MORE LINKEDIN SUCCEEDS IN GETTING MEMBERS TO SUBSCRIBE TO SOURCES OF INFLUENCE AS MORE THAN HALF OF MEMBERS FOLLOW ONE SOURCE OR MORE.TOP 1% OF MEMBERS HAVE 75+ INTERESTS. TOP 15 INFLUENCERS 5.5 2.3 2.3 11.6 8.2 5.6 5.6 5.1 4.0 2.9 2.6 2.5 2.4 2.3 2.2 1 2 15 14 13 12 11 10 3 4 5 6 7 8 9 FOLLOWERS (MILLIONS) 23% OF MEMBERS FOLLOW A SCHOOL
  • 20. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 20 Social media activity on LinkedIn
  • 21. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 21 On LinkedIn, content is shared by few members #2.1
  • 22. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 70% 30% 22 7%OF ALL MEMBERS EVER SHARED A CONTENT PUBLICLY 6%WITHIN THE LAST 12 MONTHS LINKS TO EXTERNAL MEDIA AND LINKEDIN PULSE (ARTICLES) REPRESENT HALF OF POSTS ON LINKEDIN. Posts Reshares Articles Images Text Video & job offers 35% 51% 9% 5%
  • 23. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 23 5% SHARED MORETHAN ONCE PER WEEK 8% SHARED 1 TO 2 TIMES PER MONTH TOP 1% OF 500M+ MEMBERS SHARE, ON AVERAGE, MORE THAN ONE CONTENT PER MONTH. AMONG PUBLISHING MEMBERS (6%) FOR THE PAST 12 MONTHS 67% SHARED LESS 6 TIMES PERYEAR THE MOST ACTIVE POSTERS THE LEAST ACTIVE POSTERS THE MODERATE POSTERS
  • 24. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 69% 25% 6% 43% 37% 20% THE MOST ACTIVE POSTERS 24 UNRELATED TO BUSINESS COMPANY-RELATED CONTENT (NEWS, JOBS OFFERS, PRODUCTS…) MOST ACTIVE POSTERS (ONCE PER WEEK) FLOOD THEIR FOLLOWERS WITH MESSAGES PROMOTING THEMSELVES OR THEIR COMPANY.THOUGHT LEADERS BELONG TO MODERATE POSTERS. THE MODERATE POSTERS INDUSTRY-RELATED CONTENT (NEWS, INSIGHTS …) NATURE OF LINKEDIN POSTS 48% PERSONAL DEVELOPMENT 97% COMPANY PROMOTION 10% GOOD PRACTICES
  • 25. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 25 Moderation and leadership generate more engagement #2.2
  • 26. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 26 TO PUBLISHING MEMBERS, LINKEDIN SEEMS TO GENERATE MORE ENGAGEMENT THAN OTHER SOCIAL NETWORKS AS 1% OF THEM SYSTEMATICALLY GET AT LEAST 10 LIKES PER POST. 1% OF LINKEDIN MEMBERS GET AN AVERAGE ENGAGEMENT ≥ 4 52% OF PUBLISHING MEMBERS GET, ON AVERAGE, ONE LIKE/COMMENT PER POST OR MORE 4% 8% 12% 16% 20% 24% 28% 32% 36% 40% 0 0,5 1 2 4 8 16 32 32+ AVERAGE ENGAGEMENT SHAREOFPUBLISHINGMEMBERS AVERAGE ENGAGEMENT IS A SOCIAL MEDIA KPI DEFINED HERE AS THE AVERAGE NUMBER OF COMMENTS AND LIKES PER POST
  • 27. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 27 79% THE MOST ACTIVE POSTERS THE LEAST ACTIVE POSTERS (MORE THAN ONCE PER WEEK) (LESS 6 TIMES PERYEAR) THE MODERATE POSTERS (1 TO 2 TIMES PER MONTH) MODERATE POSTERS GET THE HIGHEST AVERAGE ENGAGEMENT ON THEIR POSTS, WHILE MOST ACTIVE POSTERS CREATE SOME FATIGUE AMONG THEIR FOLLOWERS. 44% 53% BELONGING TO TOP-HALF
 PUBLISHING MEMBERS BY GENERATED ENGAGEMENT
  • 28. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 68% BELONGING TO TOP-HALF
 PUBLISHING MEMBERS BY GENERATED ENGAGEMENT 28 52% TOP MANAGEMENT STUDENTS OTHER PROFESSIONALS TOP MANAGEMENT GET THE HIGHEST AVERAGE ENGAGEMENT, AND ESPECIALLY TOP MANAGERS POSTING MODERATELY (1-2 PER MONTH) WHO GET, ON AVERAGE, MORE THAN 7 LIKES PER POST. 53% UNEMPLOYED & INCOMPLETE RESUMES 34%
  • 29. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 29 53% 22% 14% 6% 4% 1% IMAGE TEXT VIDEO ARTICLE WITH IMAGE ARTICLE WITHOUT IMAGE SHARE OF PROFILES FOR WHOM THIS TYPE OF CONTENT GENERATES MORE ENGAGEMENT FOLLOWING A GENERAL PATTERN ON SOCIAL MEDIA, IMAGES GENERATE MOST ENGAGEMENT. JOB OFFERS ONLY GENERATE MORE ENGAGEMENT FOR 1% OF MEMBERS WHO SHARE THEM. JOB OFFER
  • 30. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 30 LinkedIn feed is designed to favor viral content #2.3
  • 31. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 SHARE OF PUBLISHING MEMBERS BY THE NUMBER OF DIFFERENT “LIKERS” 31 40% OF PUBLISHING MEMBERS GENERATED ENGAGEMENT WITH ONLY 1 TO 2 MEMBERS. THE TOP 5% OF PUBLISHING MEMBERS ENGAGED 20 OR MORE DIFFERENT USERS No engagement 1 2 3-5 6-10 11-20 20+ 5% 7% 14% 12%12% 26% 24% 1% OF LINKEDIN MEMBERS GOT LIKES FROM 7 DIFFERENT USERS WITHIN THE LAST 12 MONTHS
  • 32. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 32 No engagement 1 2 3 4 5 6 7 8 9 10+ 9% 1%1% 6% 1% 6% 4% 6% 19% 22% 25% 1% OF LINKEDIN MEMBERS GOT LIKES FROM MEMBERS IN
 7 INDUSTRIES OR MORE WITHIN THE LAST 12 MONTHS SHARE OF PUBLISHING MEMBERS BY THE NUMBER OF INDUSTRIES THAT REPRESENT THEIR “LIKERS” ON LINKEDIN, 21% OF PUBLISHING MEMBERS HAVE MORE THAN HALF OF "LIKERS" WHO COME FROM ANOTHER INDUSTRY. ONLY 5% FROM THEIR OWN INDUSTRY
  • 33. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 33 No engagement 1 2 3 4 5-9 10+ 2% 4%3% 7% 15% 46% 24% 1% OF LINKEDIN MEMBERS GOT LIKES FROM MEMBERS IN 3 COUNTRIES OR MORE WITHIN THE LAST 12 MONTHS LINKEDIN IS THE PREFERRED CHANNEL FOR CONNECTIONS BETWEEN INTERNATIONAL PROFESSION PROFILES. 30% OF PUBLISHING MEMBERS GET LIKES FROM MEMBERS IN 2 OR MORE COUNTRIES. SHARE OF PUBLISHING MEMBERS BY THE NUMBER OF COUNTRIES THAT REPRESENT THEIR “LIKERS”
  • 34. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 34 Who are LinkedIn top members ?
  • 35. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 TOP 1% OF LINKEDIN MEMBERS IN TERMS OF … HAVE 1,000 CONNECTIONSOR MORE COMBINE ALL STARLEVEL WITH A BACKGROUND IMAGE SUBSCRIBED TO 75 INTERESTS (PAGES, INFLUENCERS AND GROUPS) OR MORE RECEIVED AND GAVE 1 RECOMMENDATION OR MORE SHARE ONCE PER MONTH OR MORE FREQUENTLY GET AT LEAST 4 LIKES OR COMMENTS ON AVERAGE ON THEIR POSTS GET LIKES FROM MEMBERS IN 7 INDUSTRIES OR MORE WITHIN AYEAR WHEN THEY REGISTERED REGISTERED IN 2006 OR EARLIER COMPLETION OF THEIR PROFILES NUMBER OF CONNECTIONS NUMBER OF INTERESTS ENDORSEMENTS RECOMMENDATIONS THEIR ACTIVITY THE ENGAGEMENT THEY GENERATE THEVIRALITY OF THEIR SHARES RECEIVED ENDORSEMENTS FOR 40 SKILLS OR MORE ✓ 35
  • 36. LinkedIn — The B2B Marketing Platform — From social marketing to smart social selling Semiocast, 2017 For more information hello@semiocast.com
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