1. Pmp qualitymanagement questions
In this file, you can ref useful information about pmp quality management questions such as pmp
quality management questionsforms, tools for pmp quality management questions, pmp quality
management questionsstrategies … If you need more assistant for pmp quality management
questions, please leave your comment at the end of file.
Other useful material for pmp quality management questions:
• qualitymanagement123.com/23-free-ebooks-for-quality-management
• qualitymanagement123.com/185-free-quality-management-forms
• qualitymanagement123.com/free-98-ISO-9001-templates-and-forms
• qualitymanagement123.com/top-84-quality-management-KPIs
• qualitymanagement123.com/top-18-quality-management-job-descriptions
• qualitymanagement123.com/86-quality-management-interview-questions-and-answers
I. Contents of pmp quality management questions
==================
This course thoroughly prepares students for the Project Management
Institute (PMI)® certification exam. It is designed for experienced project managers who want to
increase their skills and apply a standards-based approach to project management. Upon
completion of this course, students may apply to take the PMP® Certification exam.
*Prerequisites: Successful Project Management (AMA035), and A Practical Approach to Project
Management (PMC-013) and a minimum of 3 years project work experience and previous
project management education.
Books are available at Rockville Campus Bookstore.
Textbooks:
The PMP® Exam: How to Pass on Your First Try, 5th Edition, Andy Crowe, PMP, PgMP,
$100.00 (suggested retail price)
A Guide to the Project Management Body of Knowledge (PMBOK® Guide) 5th Edition, PMI
(Corporate Author), $66.00 (suggested retail price)
Course Syllabus:
Chapter 1: The Exam
What the Exam Tests
A Passing Grade
Question Application on the PMP® Exam
2. The Exam Material
The Testing Environment
Chapter 2: Foundational Concepts
Philosophy
Importance
Preparation
Essential Terms
Project roles
Project Context
Organizational Structures
Project Managers Power
Management Skills
Project Life Cycle
Triple Constraint
Project Management Methodology
Work Authorization System
Common Inputs, Tools, Techniques, and Outputs
Chapter 3: Process Framework
Essential Terms
Organization
Process Groups
Initiating
Planning
Executing
Monitoring and Controlling
Closing
3. Chapter 4: Integration Management
Integration Management Processes
Develop Project Charter
Develop Project Management Plan
Direct and Manage Project Execution
Monitor and Control Project Work
Perform Integrated Change Control
Close Project or Phase
Integration Management Questions and Answers
Chapter 5: Scope Management
Scope Management Processes
Collect Requirements
Define Requirements
Define Scope
Create WBS
Verify Scope
Control Scope
Scope Management Questions and Answers
Chapter 6: Time Management
Time Management Processes
Define Activities
Sequence Activities
Estimate Activity Resources
Estimate Activity Durations
Develop Schedule
Control Schedule
4. Critical Path Method
Key Terms and Exercises
Time Management Questions and Answers
Chapter 7: Cost Management
Important Concepts
Estimate Costs
Determine Budget
Control Costs
Earned Value
Types of Cost
Exercises
Cost Management Questions and Answers
Chapter 8: Quality Management
Definition of Quality
Quality Management Processes
Quality Terms and Philosophies
Plan Quality
Perform Quality Assurance
Perform Quality Control
Quality Management Questions and Answers
Chapter 9: Human Resource Management
Human Resource Management Processes
Develop Human Resource Plan
Acquire Project Team
Develop Project Team
Manage Project Team
5. Human Resource Management Questions and Answers
Chapter 10: Communications Management
Communication Processes
Project Manager's Role in Communications
Identify Stakeholders
Plan Communications
Distribute Information
Manage Stakeholder Expectations
Report Performance
Exercises
Communications Management Questions and Answers
Chapter 11: Risk Management
Risk
Plan Risk Management
Identify Risks
Perform Qualitative Risk Analysis
Perform Quantitative Risk Analysis
Plan Risk Responses
Monitor and Control Risk
Risk Management Questions and Answers
Chapter 12: Procurement Management
Procurement Processes
Procurement Roles
Plan Procurements
Conduct Procurements
Administer Procurements
6. Close Procurements
Procurement Management Questions and Answers
Chapter 13: Professional Responsibility
PMI® Code of Conduct
Professional Responsibility Questions and Answers
Chapter 14: Passing the PMP
Tips and Tricks
Final Exam
Terms
Access to More Than 800 Additional Practice Exam Questions
==================
III. Quality management tools
1. Check sheet
The check sheet is a form (document) used to collect data
in real time at the location where the data is generated.
The data it captures can be quantitative or qualitative.
When the information is quantitative, the check sheet is
sometimes called a tally sheet.
The defining characteristic of a check sheet is that data
are recorded by making marks ("checks") on it. A typical
check sheet is divided into regions, and marks made in
different regions have different significance. Data are
read by observing the location and number of marks on
the sheet.
Check sheets typically employ a heading that answers the
Five Ws:
Who filled out the check sheet
What was collected (what each check represents,
an identifying batch or lot number)
Where the collection took place (facility, room,
apparatus)
When the collection took place (hour, shift, day
7. of the week)
Why the data were collected
2. Control chart
Control charts, also known as Shewhart charts
(after Walter A. Shewhart) or process-behavior
charts, in statistical process control are tools used
to determine if a manufacturing or business
process is in a state of statistical control.
If analysis of the control chart indicates that the
process is currently under control (i.e., is stable,
with variation only coming from sources common
to the process), then no corrections or changes to
process control parameters are needed or desired.
In addition, data from the process can be used to
predict the future performance of the process. If
the chart indicates that the monitored process is
not in control, analysis of the chart can help
determine the sources of variation, as this will
result in degraded process performance.[1] A
process that is stable but operating outside of
desired (specification) limits (e.g., scrap rates
may be in statistical control but above desired
limits) needs to be improved through a deliberate
effort to understand the causes of current
performance and fundamentally improve the
process.
The control chart is one of the seven basic tools of
quality control.[3] Typically control charts are
used for time-series data, though they can be used
for data that have logical comparability (i.e. you
want to compare samples that were taken all at
the same time, or the performance of different
individuals), however the type of chart used to do
this requires consideration.
3. Pareto chart
8. A Pareto chart, named after Vilfredo Pareto, is a type
of chart that contains both bars and a line graph, where
individual values are represented in descending order
by bars, and the cumulative total is represented by the
line.
The left vertical axis is the frequency of occurrence,
but it can alternatively represent cost or another
important unit of measure. The right vertical axis is
the cumulative percentage of the total number of
occurrences, total cost, or total of the particular unit of
measure. Because the reasons are in decreasing order,
the cumulative function is a concave function. To take
the example above, in order to lower the amount of
late arrivals by 78%, it is sufficient to solve the first
three issues.
The purpose of the Pareto chart is to highlight the
most important among a (typically large) set of
factors. In quality control, it often represents the most
common sources of defects, the highest occurring type
of defect, or the most frequent reasons for customer
complaints, and so on. Wilkinson (2006) devised an
algorithm for producing statistically based acceptance
limits (similar to confidence intervals) for each bar in
the Pareto chart.
4. Scatter plot Method
A scatter plot, scatterplot, or scattergraph is a type of
mathematical diagram using Cartesian coordinates to
display values for two variables for a set of data.
The data is displayed as a collection of points, each
having the value of one variable determining the position
on the horizontal axis and the value of the other variable
determining the position on the vertical axis.[2] This kind
of plot is also called a scatter chart, scattergram, scatter
diagram,[3] or scatter graph.
A scatter plot is used when a variable exists that is under
9. the control of the experimenter. If a parameter exists that
is systematically incremented and/or decremented by the
other, it is called the control parameter or independent
variable and is customarily plotted along the horizontal
axis. The measured or dependent variable is customarily
plotted along the vertical axis. If no dependent variable
exists, either type of variable can be plotted on either axis
and a scatter plot will illustrate only the degree of
correlation (not causation) between two variables.
A scatter plot can suggest various kinds of correlations
between variables with a certain confidence interval. For
example, weight and height, weight would be on x axis
and height would be on the y axis. Correlations may be
positive (rising), negative (falling), or null (uncorrelated).
If the pattern of dots slopes from lower left to upper right,
it suggests a positive correlation between the variables
being studied. If the pattern of dots slopes from upper left
to lower right, it suggests a negative correlation. A line of
best fit (alternatively called 'trendline') can be drawn in
order to study the correlation between the variables. An
equation for the correlation between the variables can be
determined by established best-fit procedures. For a linear
correlation, the best-fit procedure is known as linear
regression and is guaranteed to generate a correct solution
in a finite time. No universal best-fit procedure is
guaranteed to generate a correct solution for arbitrary
relationships. A scatter plot is also very useful when we
wish to see how two comparable data sets agree with each
other. In this case, an identity line, i.e., a y=x line, or an
1:1 line, is often drawn as a reference. The more the two
data sets agree, the more the scatters tend to concentrate in
the vicinity of the identity line; if the two data sets are
numerically identical, the scatters fall on the identity line
exactly.
10. 5.Ishikawa diagram
Ishikawa diagrams (also called fishbone diagrams,
herringbone diagrams, cause-and-effect diagrams, or
Fishikawa) are causal diagrams created by Kaoru
Ishikawa (1968) that show the causes of a specific
event.[1][2] Common uses of the Ishikawa diagram are
product design and quality defect prevention, to identify
potential factors causing an overall effect. Each cause or
reason for imperfection is a source of variation. Causes
are usually grouped into major categories to identify these
sources of variation. The categories typically include
People: Anyone involved with the process
Methods: How the process is performed and the
specific requirements for doing it, such as policies,
procedures, rules, regulations and laws
Machines: Any equipment, computers, tools, etc.
required to accomplish the job
Materials: Raw materials, parts, pens, paper, etc.
used to produce the final product
Measurements: Data generated from the process
that are used to evaluate its quality
Environment: The conditions, such as location,
time, temperature, and culture in which the process
operates
6. Histogram method
11. A histogram is a graphical representation of the
distribution of data. It is an estimate of the probability
distribution of a continuous variable (quantitative
variable) and was first introduced by Karl Pearson.[1] To
construct a histogram, the first step is to "bin" the range of
values -- that is, divide the entire range of values into a
series of small intervals -- and then count how many
values fall into each interval. A rectangle is drawn with
height proportional to the count and width equal to the bin
size, so that rectangles abut each other. A histogram may
also be normalized displaying relative frequencies. It then
shows the proportion of cases that fall into each of several
categories, with the sum of the heights equaling 1. The
bins are usually specified as consecutive, non-overlapping
intervals of a variable. The bins (intervals) must be
adjacent, and usually equal size.[2] The rectangles of a
histogram are drawn so that they touch each other to
indicate that the original variable is continuous.[3]
III. Other topics related to Pmp quality management questions (pdf download)
quality management systems
quality management courses
quality management tools
iso 9001 quality management system
quality management process
quality management system example
quality system management
quality management techniques
quality management standards
quality management policy
quality management strategy
quality management books