7. 01 SOURCE WELL
⢠What will they be doing in their role?
⢠How will success be measured
⢠What skills will they need in order to
succeed? What do they need coming in, and
what can be trained
⢠What personal qualities will help them excel?
⢠Make objectives SMART
⢠Select the right interviewers and pre-brief
them
9. 02INVEST IN EVALUATION
⢠Be regular
⢠Be honest, explicit, fair, and listen
⢠Stay positive and future focused
⢠Document
Suggestion: I do mine quarterly
12. 03INVEST IN DEVELOPMENT
CATEGORY OF
WORKER
% OF YOUR TEAM
IN THIS CATEGORY
STARS 10%
POTENTIALS 30%
WORK HORSES 50%
UNDER ACHIEVERS 10%
13. 03INVEST IN DEVELOPMENT
CATEGORY OF
WORKER
% OF YOUR TEAM
IN THIS CATEGORY
YOUR
BUDGET
STARS 10% 50%
POTENTIALS 30% 30%
WORK HORSES 50% 20%
UNDER ACHIEVERS 10% 0%
14. 03INVEST IN DEVELOPMENT
CATEGORY OF
WORKER
% OF YOUR TEAM
IN THIS CATEGORY
YOUR
BUDGET
YOUR
TIME
STARS 10% 50% 10%
POTENTIALS 30% 30% 50%
WORK HORSES 50% 20% 20%
UNDER ACHIEVERS 10% 0% 20%
Suggestion: I prune annually
15. CHECKPOINT ONE!
Scribble down one thing you can do
differently from tomorrow onwards
based on the first 3 rules
1. Source Well
2. Invest in Evaluation
3. Invest in Development
17. 04PREPARE BEFORE YOU SWING
⢠Know the law
⢠Have your script, FAQ and other materials
(like tissue paper) ready
⢠Know the severance package details
⢠Choose the right environment & day
⢠Ensure security protocols and know walk-out
policy
⢠Rehearse
19. 05 BE CLEAR, HONEST &
EMPATHETIC
⢠Let the employee have air time, but donât
apologize or back peddle
⢠Let the employee compose himself/herself
⢠Keep to the plot. Be clear, quick & firm,
itâs not a discussion or argument
20. CHECKPOINT TWO!
Scribble down one thing you can do
differently from tomorrow onwards
based on the last 2 rules
4. Prepare before you swing the axe
5. Be clear, honest and empathetic
24. 07SETTLE THE SURVIVORS
⢠Respect the privacy of individuals, but
debrief the team
⢠De-stress the firing team. Donât go home
and kick your dog!
Even if you know it is coming and you know
it is right, it is still traumatic for absolutely
everyone
25. CHECKPOINT THREE!
Scribble down one thing you can do
differently from tomorrow onwards
based on the last 2 rules
6. Clean up the blood
7. Settle the survivors