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Smart and Green Buildings
What is a green building?
What is a green building? 
“The building is a citizen of the city and has an 
obligation to society” 
—Xiaowei Xu, PhD., LEED AP, Chief Engineer, 
Shenzhen Institute of Building Research 
“A high performance green building is designed for economic and environmental 
performance over its entire life cycle, considering unique local climate and 
3 
cultural needs and providing for the health, safety and productivity of its 
occupants. With continuous care over its life cycle, it minimises energy use, 
CO2 emissions, and total environmental impacts, and provides ongoing 
measurable value to building owners, occupants and society” 
— Schneider Electric 
? Does a green building have to be certified as 
green or is about optimizing performance?
A modern promise: green buildings… 
Fast 
Lower energy 
costs 
Regulatory 
compliance 
Corporate Social 
Responsibility 
4 
construction 
delivery 
Safe, secure 
working 
environment 
Availability of 
power & data 
Adaptable 
throughout 
building 
lifecycle 
Powering 
better business 
outcomes 
Occupant 
experience 
Freedom to 
restructure 
space
…creating a sustainable future 
Improved 
Lower energy 
use & CO2 
emissions 
Regulatory 
compliance 
Corporate 
Social 
Responsibility 
5 
stock 
performance 
Higher talent 
retention rates, 
employee 
loyalty 
Fewer sick 
days, improved 
well-being 
Increased 
occupancy 
and tenant 
retention 
rates 
Empowering 
economic & 
environmental 
sustainability 
Improved 
occupant 
experience 
Increased 
building value 
& rental rates
Why do we need a 
green building promise? 
6
The energy dilemma is here to stay 
The facts The need 
vs 
7 
Energy demand 
By 2050 
Electricity by 2030 
CO2 emissions to 
avoid dramatic climate 
changes by 2050 
Source: IEA 2007 
Source: IPCC 2007, figure (vs. 1990 level)
Energy costs are not just rising, 
they are accelerating 
● Energy prices are increasing 
because of 
0.4 
● Increased demand 
0.35 
● Declining energy availability 
● Looming threat of energy 
legislation 0.25 
0.3 
Energy Price, €/kWh 
8 
● In the European Union, 
energy costs have increased 
47%1 since 2003 and are 
projected to grow 30%2 in 
the next 5 years 
● In the US, electricity costs 
have increased 20%3 since 
1995 and are projected to 
grow 10%4 in the next year 
0.2 
0.15 
0.1 
2003 2005 2007 2009 2015 2025 
1 Eurostat, http://epp.eurostat.ec.europa.eu/portal/page/portal/eurostat/home, Includes average of EU 27 
2 2009 Electric Market Forecasting Conference, Dr Stephan Sharma 
3 Average cost per kWh in United States from Energy Management Systems for Commercial Buildings, Pike Research, 2009 
4 Energy Information Administration 
Year
Energy is more than expense; 
it can be a liability. 
● The power cuts - the worst in decades - 
come amid sweltering temperatures during 
the fasting month of Ramadan…. The 
Egyptian authorities are urging consumers 
not to waste electricity.1 Kuwait uses 
98,5 % of grid 
capacity2 
9 
● There is huge wastage and overuse of 
electricity in Kuwait.3 
● Middle East has one of the world highest 
per capita consumption rates of electricity.2 
1 British Broadcasting Corporation 
2 Arabian Business 
3 Dr. Saad Akashah, an Advisor of Arab Fund for Economic and Social Development
Regulation in the European Union 
CO2 reduction 
below 1990 levels 
Energy 
Performance 
10 
renewables 
all new buildings 
Certificates 
are nearly net zero
Regulation in China 
CO2 reduction per GDP below 2005 levels 
11 
renewables 
energy reduction in cities compared to 1980 levels
Making the business case 
12
Payback improves as 
energy prices rise 
5.0 
4.5 
4.0 
3.5 
Energy price Payback years Euro/KWh 
0.19 
0.18 
0.17 
0.16 
0.15 
0.14 
Years 
2000 2001 2002 2003 2004 2005 2006 
3.0 
2.5 
0.13 
0.12 
0.11 
Payback time has decreased 30% over 5 years 
due to increase in energy prices 
13 
•Example based on a commercial building project 
•Eurostat 
2.0 
0.10 
0.09
Being energy efficient is key 
to being competitive 
●Energy costs in the UK account 
for as much as 1/5 of business 
expenditures, so investing in 
efficiency can lead to gains in 
competitive advantage.1 
●72% of owners are driven most 
Expected Benefits from Green Features 
(According to Owners) 
Decreased Operating Costs 
Attracting New Tenants 
93% 
79% 
14 
strongly by the competitive 
advantage gained from 
greening buildings.2 
Increased ROI 
Increased Building/Asset Value 
Higher Tenant Retention/Renewal 
Source: McGraw-Hill Construction, 2010. 
1 Guardian Sustainable Business, N. Grant, February 2011 
2 McGraw Hill Construction, Green Outlook 2011: Green Trends Driving Growth, 2010 
71% 
64% 
64%
Green buildings return more 
● ROI improvements 
reported by owners of 
green projects in US: 
● Return on investment 
improves 9.9% new 
construction and 19.2% 
10.0% 
9.0% 
8.0% 
7.0% 
Australia’s Green Star: returns for office market 
annualised 2 year returns to December 2010 
6.0% existing building projects. 
1 
● Office buildings with 
environmental ratings in 
Australia deliver better 
returns for owners in 
capital growth, rental yield.2 
15 
5.0% 
4.0% 
3.0% 
2.0% 
1.0% 
0.0% 
Non rated all stars 4 star 5 star 6 star 
Non rated return 
Source: IPD Research 
1 McGraw Hill Construction, Green Outlook 2011: Green Trends Driving Growth, 2010 
2 Property Council of Australia/IPD Green Property Investment Index, March 2011
Cost benefits of green buildings 
● Operating costs decrease 13.6% for new 
construction and 8.5% for existing 
building projects. 
● Building value increases 10.9% new 
construction and 6.8% existing building 
projects. 
● Occupancy increases 6.4% new 
Commercial 
building owners 
Commercial 
building tenants 
Increased rental rates Lower operating costs 
Attracting tenants Healthier, cleaner indoor 
environmental quality 
Cost effective Immediate and 
16 
construction and 2.5% existing building 
projects. 
● Rent increases 6.1% new construction 
and 1% existing building projects. 
measureable results 
Competitive differentiation PR and community 
benefits 
Risk mitigation Contribution to triple 
bottom line 
Source: McGraw Hill Construction, Green Outlook 2011: 
Green Trends Driving Growth, 2010 
Source: The US Green Building Council, The Business Case for Green Building
Ethical companies perform better 
50% 
40% 
30% 
20% 
10% 
17 
0% 
-10% 
-20% 
-30% 
-40% 
-50% 
WME 
S&P 500 
2007 2008 2009 2010 2011 
1 Ethispshere, 2011 World’s Most Ethical Companies
How are we doing? 
18
We must consider building life cycles 
19
LEED certification today – 
too many broken promises? 
Measured Losses | Measured Savings 
Certified 
Silver 
Gold-Platinum 
20 
These buildings use 
more energy than 
the code baseline! 
Proposed Savings % 
Source: New Buildings Institute report, Energy Performance of LEED® for New Construction Buildings, March 4, 2008
Evolution of green buildings 
Future 
Today 
21 
Time 
Past 
Focus on efficiency and operational 
performance over time (LEED EB:O&M) 
Focus on environmental impact of construction 
(green design)
Evolution of standards: 
BREEAM In-Use 
Established in 2009, it is designed to: 
●Reduce operational / running costs 
●Reduce carbon and improve 
sustainability 
22 
●Enhance the value and marketability 
of property assets 
●Give a transparent platform for 
negotiating building improvements with 
landlords and owners 
●Demonstrate compliance with 
environmental legislation and standards, 
such as carbon labeling and ISO 14001
Evolution of standards: LEED 
LEED EB v2.0 2004 
Upgraded in 2009 
23
When green is not green enough 
“Typical” Existing Home 
New “Code” home 
ENERGY STAR Home 
LEED for Homes (min req.)- 
NAHB National Green Building Standard (min req.)- 
Architecture 2030 
Passive House 
Net Zero Energy Home 
Source: green.blogs.nytimes.com; When green is not green enough, September 27, 2010 24
An evolution 
Green 
Air & Energy 
Reduced GHG emissions 
Improve IAQ 
Improve Energy Efficiency 
Waste to Energy 
Water 
Intelligent 
Converged Networks 
Data collection, measurement 
& verification, diagnostics, 
sensors, control, monitoring, 
remote monitoring, etc. 
Integrated Controls 
Bright Green 
Energy Management 
Asset management 
Space utilization 
25 
Reduce wastewater discharge 
Lower contamination release 
Waste & Remediation 
Reuse and recycle products 
Reduce Waste disposal 
More brown fields instead 
of green fields 
Green architecture 
HVAC, lighting, energy, AV, 
security, fire & life safety, etc. 
Infrastructure 
Structured cabling 
solution, wireless 
systems, unified 
communication system 
Water Management 
Monitoring and metering 
Integrated design process 
Sustainability—easier to 
maintain and built to last 
Renewable energy 
Healthy and comfortable 
environment (IEQ) 
“Green” loans 
Higher resale 
or lease rates 
Green buildings Enablin ga rhei gbhe cpoemrfoinrgm manocree… intelligent
Our green buildings promise: 
We partner with our 
customers to deliver 
high performance 
green buildings that 
26 
achieve sustained 
results over time.
We deliver smarter, converged solutions 
designed for high performance 
Interoperability and openness 
Efficient & Productive 
• Measure and control energy, 
automate, provide relevant diagnosis 
• Manage processes 
• Make all the utilities of any 
Convergence to third party systems 
HVAC control 
Lighting control 
Access control 
Reliable 
Prevent from power outage & quality 
variance 
Safe 
•Protect people and assets 
•Transform and distribute power safely 
27 
Infrastructure more efficient 
Green 
Make the connection of renewable energy 
sources easy, reliable and cost-effective 
Video security 
Electrical distribution 
Energy monitoring 
Motor control 
Critical power 
IT data 
Renewable energies
: The right ecosystem to 
support the convergence of 5 key domains 
promise: 
● Guaranteed compatibility / synergy / 
capability between the 5 domains 
of expertise 
● Energy monitoring everywhere, with 
up to 30% energy efficiency 
Power 
Management 
IT Room 
Management 
28 
● Enabled by the right connecting 
technologies: 
● Seamless integration 
● IP as a common highway 
● Web services as a common language 
(SOA architectures) 
Process 
& Machine 
Management 
Building 
Management 
Security 
Management 
Making energy safe, reliable, efficient, productive and green
Evolution of green buildings 
Future 
Today Use of BIM and IPD 
29 
Time 
Past 
smart and green come together to 
deliver “bright green” buildings 
Focus on efficiency and operational 
performance over time (LEED EB:O&M) 
Focus on environmental impact of construction 
(green design)
Buildings are connected to man-made 
and natural ecosystems 
Natural Habitats 
30 
Transportation 
Neighborhoods 
The Grid 
Weather 
Conditions 
People
What is smart grid? 
●Creates two-way communication 
between the grid and load (building) 
●Allows two-way energy flow between 
the grid and load (building) 
31 
●Distributes energy intelligently across 
a region to manage the load better
Smart grid requires energy management 
Centralised 
Generation Electric Vehicles & 
3 Energy Storage 
Residential 
Demand / supply mgt : 
Active Energy Efficiency 
Energy visibility 
Energy control & optimisation 2 
Transmission Distribution Commercial & Industrial 
32 
Industry 
Building 
Datacenter 
Renewable 
Energy 
Plants 
Communication and 
software at all levels of 
Decentralised 
Generation 1 
4 the “Smart Grid”
Smart buildings can tap the power 
of a smart grid 
Centralised 
Generation 
33 
There is Renewable 
Energy 
no smart grid 
Plants 
without smart buildings. 
Decentralised 
Generation
Smart buildings can interact with the smart 
grid to bring value to owners & occupants 
34
Evolution of green buildings 
Future 
Net Zero Energy buildings 
Use renewable energy 
Use of BIM and IPD 
Today 
Carbon Neutral buildings, 
micro grids, eco-districts 
Connect to Electrical Vehicles 
35 
Time 
Past 
smart and green come together to 
deliver “bright green” buildings 
Focus on efficiency and operational 
performance over time (LEED EB:O&M) 
Focus on environmental impact of construction 
(green design)
The future promise of green 
renewables 
net zero homes 
36 
carbon neutral 
micro grids 
carbon neutral 
buildings 
eco-districts
How do we deliver on the 
evolving promise of green? 
people 
●partnering 
●innovating 
37 
process 
a 
technology 
●leading the 
transformation to a 
sustainable future
Make the most of 
your energy™ 
38
Appendix 
39
We provide a green buildings promise, in 
alignment with our vision and mission. 
Our Vision: 
A world where we all can achieve more while using less 
of our common planet 
Our Buildings Mission: 
40 
Help people make the most of their energy 
Green Buildings Team 
We catalyze ONE Schneider 
teams to deliver differentiated 
green buildings solutions and 
life cycle building services.
Green Buildings Solutions Team 
Buildings Business - Customer Solutions 
Melissa O’Mara 
Solutions VP, Green Buildings 
Syracuse, NY, USA 
Kathleen Batcheller 
Marketing Project Manager 
North Andover, MA, USA 
Régis Largillier 
New Initiatives & 
Opportunity Manager 
Grenoble, France 
Shan Bates 
Kevin Weaver 
41 
Solutions Program Manager 
Dallas, TX, USA 
Open 
Solutions Architect 
Business Development Manager 
Americas 
Houston, TX, USA 
Sami Siltainsuu 
Business Development Manager 
EMEA 
Helsinki, Finland 
Open 
Business Development Manager 
Asia Pacific 
Olivier Demazure 
Segment Expertise & 
Offer Manager 
Grenoble, France 
Katherine Woodhouse 
Program Manager 
Leeds, UK
What is a green building?
What is a green building?
Green buildings in China 
billion sq ft new construction per year 
44 
GBL 3 Star projects in China 
LEED projects in China 
LEED APs in China 
3-Star Green 
Building Label 
quickly 
catching up 
with LEED
Green buildings in India 
million sq ft new commercial construction per year 
75% of Green 
45 
Building 
projects in 
India are 
LEED 
certified, but 
market share 
for other 
programs will 
grow 
million sq ft existing LEED certified green buildings 
million sq ft of green building expected in 3-4 years
Green buildings in Australia 
GBCA is 
Green Star certified or registered projects 
46 
developing a 
new rating tool 
to assess the 
operational 
performance 
of existing 
buildings— 
95% of the 
market. 
Green Star rating required for new government 
buildings (5 stars) and existing buildings (4 stars) 
Mandatory Disclosure legislation 
requiring NABERS certificates for all 
transacting office buildings
Green buildings in the US 
billion US$ green retrofit market by 2014 
47 
6.4 billion $US 
has been 
saved by 
increased 
productivity of 
people 
working in 
green 
buildings 
LEED certified or registered projects 
billion sq ft certified or registered 
green building surface
Green Buildings 
The market demand for Green Buildings is accelerating rapidly. This is not a passing fad—it is the 
buildings business of the future, and we need to be in the center of it. 
Customers expect their green buildings to enable better business outcomes—like improved stock 
performance, increased asset value and rental rates, increased occupancy and tenant retention rates, 
improved employee productivity and well-being, and fulfilment of corporate social responsibility goals. 
Schneider Electric is uniquely qualified to deliver on the promise of green and the triple bottom line. 
We offer energy management and certification expertise at all phases of a building’s life cycle—from 
the integrative design/build process, to systems installation and commissioning, to ongoing energy 
management services. 
In addition to our expertise, we deliver comprehensive integrated building solutions through 
EcoStruxureTM system architecture—from enterprise level software down to hardware components 
across the five critical domains of an enterprise.
Buildings Business
Challenges Faced by Clients
Challenges faced in the Buildings space 
The Energy Dilemma 
Energy demand versus the Environment 
Total Building Life Cycle Costs 
Initial Capital, ongoing Operations and Energy 
Connectivity 
Too many disparate systems in the Building 
Security 
As a growing concern
Challenges in the IBMS Industry 
● Know-how on Integrated Solutions 
field level implementation Experience. 
● Ownership of Products / Systems 
versus Outsourced Products 
● Organizational Project Management Capability 
deliver at every stage of tthhee pprroojjeecctt lliiffee ccyyccllee 
● Service Set-up 
to serve post implementation
Business Portfolio
2009 
Acquisition of Conzerv Systems 
and Meher Capacitors, leaders in 
energy efficiency 
Power & Security Solutions 
Contro 
1999 
Groupe Schneider becomes 
Schneider Electric, 
focused on Power & Control 
1996 
Modicon, historic leader in 
Automation, becomes a Schneider 
Energy 
Management & 
2008 
Acquisition of 
Xantrex, leader in renewable energy 
solutions 
2007 
Acquisition of 
APC corp. 
More than 170 years of history 
2003-2008 
Targeted acquisitions in wiring devices 
and home automation 
(Lexel, Clipsal, Merten, Ova, GET, etc.) Steel 
Industry 
7 
brand 
1991 
Square D joins Groupe 
Schneider 
1988 
Telemecanique joins Groupe 
Schneider 
1975 
Merlin Gerin joins Groupe 
Schneider 
1836 
Creation of Schneider 
at Le Creusot, France 
2005 
Acquisition of 
Power Measurement Inc. 
2003 
Acquisition of 
T.A.C 
2000 
Acquisition of 
MGE UPS Systems 
19th century 20th century 21st century
Integrated and Balanced Business Portfolio 
Integrated Building 
Management System 
(Building Automation, 
Security, Fire Detection) 
Integrated Security 
solution 
(CCTV Systems & 
Access Control System) 
Energy Management, 
(Lighting Management, 
Power distribution and 
Management, Energy 
Efficiency, Power 
reliability, etc… ) 
Alliance of Zicom’s depth in Security Systems & Schneider’s 
breadth in Building & Energy Management Systems
Integrated solutions in a building 
Interoperability and openness 
HVAC control 
Lighting control 
Energy monitoring & control 
Efficient & productive: 
• Measure and control energy, automate, 
Renewable energies 
Green: Make the connection of renewable 
energy sources easy, reliable and cost-effective 
Software integration to third party systems 
Motor control 
Access control 
Security 
provide relevant diagnosis 
• Manage processes 
• Make all the utilities of any 
infrastructure more efficient 
Critical Power & cooling Reliable: Prevent power outages & quality variance 
Electrical distribution Safe: Transform and distribute power safely
Integrated Building Management Systems (IBMS) 
Fire 
Detection 
Waste Water 
Management 
Fire 
Supp ( Dry ) 
VESDA 
Systems 
Water Leak 
Systems 
Ventilation 
System 
Elevator 
Control 
Energy 
Metering 
Paging 
System 
Access 
Control 
CCTV 
Systems 
Intrusion 
Systems 
HVAC 
Systems 
DG Set 
Monitoring 
Lighting 
Control 
Chiller 
Management 
Perimeter 
Protection 
Gate 
Automation 
Third Party –
Product Portfolio
Brands with Schneider-Electric
Project Synopsis
System Architecture – Fire Detection & Alarm 
Main Fire Alarm Panel 
( with connectivity to VESDA, 
Public Address System & Gas 
based Suppression System) 
Speakers 
Amplifiers 
Mic 
Controller 
Public Address System 
Ethernet LAN 
Main IBMS Software – 
Workstation License for 
Fire Alarm System 
Integrator 
Vesda 
Detectors 
(Smoke/Heat) 
Manual Call 
Point 
Monitor 
Module 
Loop-1 
Detectors 
(Smoke/Heat) 
Manual Call 
Point 
Control 
Module 
Loop-8 
System 
Ventilation 
System 
Elevator 
Control 
Gas 
Supp ( Dry ) 
Access 
Control
System Architecture – Access Control 
4 reader 
BIO Readers 
4 reader 
Ethernet LAN 
Card Readers 
Main IBMS Software – 
Workstation License for 
Access Control System 
controller Door Contact 
Lock 
Card Readers 
Door Contact 
Lock 
controller Door Contact 
Lock 
Card Readers 
Door Contact 
Lock
System Architecture – CCTV System 
Cameras Cameras 
LCD 2 
LCD 1 
Digital Video Recorder
System Architecture – Gas based Fire Suppression 
Piping 
Smoke 
Detector 
Nozzle 
Cross Zoned 
Fire Panel 
Clean agent 
Gas Cylinders
IBMS Environment – Control Actions – Fire example 
Open All Doors 
Ground Lifts 
Start CCTV Recording 
Start Voice Evacuation 
Activate 
Fire Damper 
Shutdown AHU 
Remote Notification 
Cut off Electrical 
Disable Chiller 
Activate Exit Sign 
Start Smoke 
Extraction 
Activate Fire 
Suppression
Salient Features of Solution offered 
Graphics – IBMS
Salient Features of Solution offered 
Reports – Access Control System
Salient Features of Solution offered 
Closed Circuit Television System 
Directional Motion 
• Triggers an alarm when motion is detected in a specific 
direction. 
• Users have wide flexibility in defining areas of interest 
and activity thresholds, to minimize false alarms. 
• Ideal for parking, traffic settings, aass wweellll aass aann eennddlleessss 
array of other security scenes. 
Adaptive Motion 
• Calibrates to scene conditions, allowing the system to 
distinguish targets from other movement in a scene 
• Headlight glare, 
• Leaves blowing, 
• Ideal for outdoor applications, perimeter detection and 
parking lots, 
• Reduces false alarms due to environmental conditions.
Salient Features of Solution offered 
Closed Circuit Television System 
Vibration Removal 
• Reduces video shake in applications where cameras are 
subject to vibration. 
• Ideal for cameras with long focal lengths & pole-mounted 
cameras. 
Object Removal 
• Allows the user to define an object or area of interest in a 
scene. 
• Motion is allowed in the protected zone. 
• An alarm triggers when a stationary object is removed 
from the scene.
Salient Features of Solution offered 
Closed Circuit Television System 
Object Counting 
• Counts objects when motion detected in a specific 
direction. 
• Users have wide flexibility in defining areas of interest and 
activity thresholds. 
• An alarm is generated when the threshold is exceeded. 
Camera Sabotage 
• Detects when video has been compromised; 
• For example, a vandal covers a lens or moves a fixed 
camera away from an intended scene. 
Abandoned Object 
• Allows the user to define an object or area of interest in 
a scene. Motion is allowed in the protected zone. 
• An alarm triggers when a stationary object is left in the 
scene.
Load Balancing and Failover
Network Storage Manager – Hardware Reliability 
Recording Throughput – 250 Mbps 
Linux Operating System 
RAID 6 Architecture 
Real Time Video , Audio and Data Recording 
Supports Resolutions – High Definition video 
Hardware designed to meet Single point of failure 
Redundant Power Supply 
Automatic Distributed Load Balancing 
N+N Failover Across Storage Pool 
99.99% Fault tolerant system 
Built in Diagnostics monitoring provides SNMP Monitoring 
Huge storage support – 3 TB / 6 TB / 9 TB / 12 TB / 24 TB 
UL Listed
Third Party Systems 
●Guard Tour system 
Datex make Using a proxy pen to autosense 
RFID tags, specific for guard tour application 
●Visitor Management System 
Schneider make Visitor management software 
for online appointment enrolment && vveerriiffiiccaattiioonn 
●Pedestrian Traffic management turnstiles 
Motorised turnstile in SS finish with bi-directional 
access and free egress in case of alam or emergency 
●Boom barriers and motorised track gates 
Articulated boom barrier with RFID based access
Integrated System Architecture 
TCP/IP 
Workstations 
Endura Continuum VISTA 
PA 
WLD 
VESDA 
Access 
Control 
CCTV 
System 
FAS 
System 
BMS 
System 
Lighting 
System 
Future Requirement
Energy Management Tool 
Salient Features: 
Draws on real-time information so you accurately see the big picture, or drill down for 
details to: 
• Track budgets across organizations and buildings 
• Respond to and manage service calls 
• View and manage energy consumption 
• Handle work orders for suppliers and contractors 
• Analyze trends and set targets 
• Develop strategic plans for optimum building performance and cost
Dashboard Screen Shots
Dashboard Screen Shots
Dashboard Screen Shots
Dashboard Screen Shots
Dashboard Screen Shots
Dashboard Screen Shots
Project Execution
Presence in India
Different customers, different needs 
● Offices 
● Data Centers / ITES 
● Education / University 
● Government & Military 
● Healthcare 
● Hospitality 
● IInnffoorrmmaattiioonn TTeecchhnnoollooggyy 
● Life Sciences / Pharmaceutical 
● Residential 
● Retail 
● Transportation 
Delivering Segment-Specific Expertise
Banking / Finance Industry 
Name : Barclays Banking Services 
Location : Chennai 
Value : Rs. 130Lakhs 
System : BMS Systems 
Fire Detection System 
CCTV Systems 
Public Address System 
Name : Kotak Bank 
Location : Mumbai 
Value : Rs. 300 Lakhs 
System : Building Management Systems 
Fire Detection & Alarm Systems 
Access Control Systems 
CCTV Systems
Banking / Finance Industry 
Name : HDFC 
Location : Mumbai 
Value : Rs. 100 Lakhs 
System : BMS Systems 
Fire Detection System 
CCTV Systems 
Public Address System 
Name : HSBC Bank 
Location : Mumbai, Delhi, Bangalore 
Value : Rs. 400 Lakhs 
System : Access Control System 
CCTV System 
Fire Alarm system
Corporate IT Complexes 
Name : HCC 247 IT 
Location : Mumbai 
Value : Rs. 230 Lakhs. 
System : BMS Systems 
CCTV Systems (63 cameras) 
Gate Automation 
Name : Lodha IThink 
Location : Mumbai 
Value : Rs. 300 Lakhs 
System : BMS Systems 
Access Control Systems 
IP CCTV Systems (100 Cameras) 
Gate Automation
Name : Techno polis IT Park 
Location : Kolkatta 
Value : Rs. 100 Lacs 
System : BMS Systems 
Corporate IT Complexes 
Name : Oracle 
Location : Mumbai 
Value : Rs. 150 Lakhs 
System : Fire Detection & Alarm Systems 
Access Control Systems 
CCTV Systems 
Barriers & Turnstiles
Name : Bharati Airtel Datacentre 
Location : Pune 
Value : Rs.435 Lakhs 
System : BMS Systems 
Fire Detection System 
Public Address System 
Access Control System 
Data Centres 
IP Based CCTV systems 
Rodent Repellent 
Water Leak Detection System 
VESDA System 
FM 200 based suppression system 
Public Address System
Data Centres 
Name : Nokia Siemens Networks 
Location : Chennai / Bangalore / Noida 
Value : Rs.1000 Lakhs 
Systems : BMS Systems 
Fire Detection System 
Public Address System 
AAcccceessss CCoonnttrrooll SSyysstteemm 
Analog CCTV systems 
Rodent Repellent 
Water Leak Detection System 
VESDA System 
FM 200 based suppression system 
Public Address System
Data Centres 
Name : WNS Global 
Location : Pune / Mumbai / Gurgaon / Nashik 
Value : Rs.1000 Lakhs 
Systems : Integrated Building Management System 
Pune 
Mumbai 
Fire Detection System (5000 devices) 
Public Address System (5000 speakers) 
Access Control System (800 readers) 
Gurgaon Analog CCTV systems (2000 cameras) 
Nashik
Name : Cognizant Technologies Ltd 
Location : Pune (2 projects) 
Value : Rs.180 Lakhs 
System : BMS Systems 
Fire Detection System 
Public Address System 
CCTV system 
Name : Cognizant Technologies 
Software Houses 
Location : Coimbatore 
Value : Rs.640 Lakhs 
System : BMS Systems 
Fire Detection System 
Public Address System 
CCTV system 
Fire Suppression System 
VESDA 
Water Leak Detection System 
Rodent Repellant System
Name : Cognizant Technologies Ltd 
Location : Chennai 
Value : Rs.400 Lakhs 
System : BMS Systems 
Fire Detection System 
Public Address System 
CCTV Analog system 
Inergen Based Fire Suppression 
Software Houses 
Name : Cognizant Technologies Ltd 
Location : Kolkatta 
Value : Rs.400 Lakhs 
System : BMS Systems 
Fire Detection System 
Public Address System 
CCTV Analog system
Name : Tata Consultancy Services Ltd 
Location : Mumbai – Banyan Park 
Value : Rs.181 Lakhs 
System : BMS Systems 
Fire Detection System 
IP CCTV Systems 
Public Address System 
Software Houses 
Name : Tata Consultancy Services Ltd 
Location : Pune – Sahayadri Park 
Value : Rs.340 Lakhs 
System : BMS Systems 
170 AHUs 
4 Chillers 
More than 300 Controllers
Name : Tata Consultancy Services Ltd 
Location : Hyderabad 
Value : Rs.44Lakhs 
System : IP CCTV Systems (100 cameras) 
Software Houses 
Name : Tata Consultancy Services Ltd 
Location : Kolkatta 
Value : Rs.88 Lakhs 
System : Fire Alarm System 
IP CCTV System
Name : Select City Mall 
Location : Gurgoan 
Value : Rs. 360 Lakhs 
System : BMS Systems 
Fire Detection System 
IP Based CCTV Systems 
Public Address System 
Malls / Multiplex Industry 
Name : Ambiance Mall 
Location : Gurgoan 
Value : Rs.380Lakhs 
System : BMS Systems 
Fire Detection System 
IP Based CCTV Systems 
Public Address System
Name : Leela Kempinski 
Location : Gurgoan 
Value : Rs.380 Lakhs 
System : BMS Systems 
Fire Detection System 
Analog CCTV Systems 
Public Address System 
Hotels / Hospitality Industry 
Name : Courtyard Marriot 
Location : Ahmadabad 
Value : Rs. 101 Lakhs 
System : BMS Systems 
DG Integration 
Chiller Integration (Clivet (4) 
CCTV Systems (76 cameras)
Hotels / Hospitality Industry 
Name : Taj 
Location : Yeshwantpur, Bangalore 
Value : Rs.120 Lakhs 
System : BMS Systems 
Fire Detection System (1400 
Analog CCTV Systems (178) 
Baggage Scanner System
Name : Cipla 
Location : Baddi 
Value : Rs. 80 Lakhs 
System : BMS Systems 
Pharmaceutical Industry 
Name : Cipla 
LLooccaattiioonn :: GGooaa 
Value : Rs. 25 Lakhs 
System : BMS Systems 
Name : Cipla 
Location : Sikkim 
Value : Rs. 110 Lakhs 
System : BMS Systems
Name : Royal Bank Of Scotland 
Location : Gurgaon 
Value : Rs. 265 Lakhs 
System : BMS Systems 
Fire Detection System 
Water leak Detection System 
Rodent Repellent System 
FM200 Suppression Systems 
VESDA systems 
Banking / Finance Industry 
Name : HDFC Bank Ltd 
Location : Mumbai 
Value : Rs. 210 Lakhs 
System : BMS Systems 
Fire Alarm System (14 Loop) 
Public Address System 
Access Control System 
CCTV Systems (76 IP cameras)
Name : Manipal Health Care 
Location : Delhi 
Value : Rs. 165 Lakhs 
System : BMS Systems 
Fire Detection System 
Public Address System 
CCTV System 
Healthcare Industry 
Name : Fortis Health care 
Location : Gurgoan 
Value : Rs. 40 Lakhs 
System : BMS Systems
Name : Fitness First 
Location : Mumbai 
Delhi -2 locations 
Chennai 
Value : Rs. 110 Lakhs 
System : BMS Systems 
IP CCTV systems 
Sports / Fitness Industry
Magarpatta Builders 
Our Clients…. Builders / Developers
Our Clients…. Software Houses
Our Clients…. Industry players
Our Clients….Government Establishments
Client Appreciation
Raising the Level of Appreciation 
Schneider Electric – Buildings Business - Corporate Presentation, August 2010 61
Raising the Level of Appreciation 
Schneider Electric – Buildings Business - Corporate Presentation, August 2010 62
Make the most of 
your energy™
What is a Customer Solutions 
Value Proposition? 
●It is the unique and/or differentiating value our business offers 
to customers. It is what convinces customers to do business 
with us over our competition. 
●The Schneider Electric model for value propositions: 
● A statement that identifies a trend and the implication of that trend to the 
customer, including a unique solution Schneider Electric can provide to 
that customer. 
Schneider Electric - Green Buildings – 2011 1
How can value propositions be used? 
● Corporate Level 
● Enforce strategies, identify unique value to the market, build brand awareness 
● Marketing Teams 
● As core messaging for global ads, brochures, PR 
●Consistency in form and tone will drive thought leadership 
● Sales Teams 
● Deliver a customer-facing PPT that can be tailored to meet unique customer needs. 
● Arming yourself with 3 to 5 formal value propositions empowers you to craft a 
conversation that reveals how Schneider Electric can build the best solution for a 
customer. 
● With the TIPS (Trends, Implications, Possibilities, and Solutions) methodology at its 
foundation, a value proposition enables a conversation that clarifies the connection 
between our solution expertise and the customer’s specific priorities. 
Schneider Electric - Green Buildings – 2011 2
Valuable information on how to use this 
presentation 
● This presentation is designed to help you open discussions about existing 
building projects and retrofits for customers who are interested in green 
buildings. 
● This presentation targets end users (Corporate Real Estate, CFO, Sustainability 
VP) and real estate asset and property managers. Opening the door at the C-level 
gives you the sponsorship you need to get full project buy-in later with 
facilities. 
Notes for Sales: These are unique notes from the 
global segment leader to the sales force about how 
to use this value proposition effectively. 
● The presentation begins with “Trends” (Slide 5). It follows the standard TIPS 
demand-creation/solution selling methodology used in our C-level sales training 
courses. Slides 1-3 and the appendix are introduction/background for your 
information only and should not be included in customer presentations. 
● Slides 20-21 are case studies. Some of these might not be relevant, depending 
on who you are presenting to; please tailor to best reach your particular client. 
● The notes section of each slide provides background information. 
Schneider Electric - Green Buildings – 2011 3
Improve financial performance 
and occupant satisfaction 
Global Green Buildings, Existing Buildings 
Value Proposition
Green mandates underway worldwide 
● European Performance Building Directive requires building owners to make 
energy performance certificates available to prospective buyers, tenants 
during a sale or lease transaction.1 
● Energy laws already actively enforced in all the 27 EU member states 
● New economies are also creating standards. 
● GBL in China is expected to become mandated standard over time 
● GRIHA and ECBC in India 
● US has strong codes, energy efficiency standards in place; nationwide 
mandates are pending. 
● Requirements already in place for government buildings 
● Country-wide energy mandates held up by Senate 
● California’s Public Utilities Commission’s net zero requirements2 
● Other state and local governments have own initiatives 
● Australia’s Parliament introduced laws that require building owners to disclose 
energy information when selling a building.3 
1 European Commission on Energy, http://ec.europa.eu/energy/efficiency/buildings/buildings_en.htm 
2 California Public Utility Commission, http://1.usa.gov/tgr8D9 
3 The Star, “Australian Laws to Promote Energy Efficiency,” March 18, 2010 
Schneider Electric - Green Buildings – 2011 5
Shareholder demand for green 
is on the rise 
● Sustainable companies perform better.1,4 
● Dow Jones Sustainability Indexes track financial performance of leading 
sustainability-driven companies worldwide; licensees manage over $8B USD.2 
● Studies show significantly negative impact on productivity and return on equity 
for abandoning Corporate Social Responsibility (CSR) standards.3 
● Global 500 companies demonstrating leadership in carbon disclosure or 
performance yielded twice the average return than the index as a whole.4 
● Corporate Real estate execs balancing environmental, 
financial, and workforce issues.5 
● Sustainability is a critical business issue today for 64% of corporate real estate 
executives of multinational companies. 
● 92% consider sustainability criteria in their location decisions. 
● Number of CRE execs willing to pay more for green leased space has 
increased by 35% in 2010 compared to 2009. 
1 Ethispshere, World’s Most Ethical Companies, 2011 
2 Dow Jones Sustainability Index, SAM, 2010 
3 Ethical Stock Indexes: Does Sustainability Pay Off? C. Consolandia, P. Nascenzib, A. Jaiswal-Dale, Italy, US, 2008 
4 CDP's Annual Report Finds Sustainable Companies are More Profitable T. Herrera, GreenBiz, September 2011 
5 CoreNet Global/Jones Lang LaSalle, 4th Annual Sustainability Survey, 2011 
Schneider Electric - Green Buildings – 2011 6
And the public wants green, too… 
● Public sentiment is pushing for green. 
● 1,049 American mayors have committed to Kyoto Protocol targets, 
representing 85 million Americans.1 
● 677 university presidents have signed the American College and University 
Presidents Climate Commitment to accelerate progress towards climate 
neutrality and sustainability.2 
● CSR has increased: many companies listed in the world’s leading stock 
markets now issue sustainability reports. 
1 The US Mayors Climate Protection Agreement; http://www.usmayors.org/climateprotection/documents/mcpAgreement.pdf 
2 The American College and University Presidents Climate Commitment; http://www.presidentsclimatecommitment.org 
Schneider Electric - Green Buildings – 2011 7
Real estate market says it wants green 
●Investors recognising that sustainability makes financial sense.1 
● 64% of property companies and institutional investment in Europe 
embed sustainability in their investment strategy. 
● 62% of investors in Europe plan to invest significantly more in 
green buildings in the future. 
●Investors and asset managers investing to assess how green 
portfolios are.2 
● Leading pension asset managers in the world have signed up as 
members of the GRESB Foundation, representing $1.7 trillion in 
aggregate assets under management. 
● Top real estate owners, investors, and financial institutions, 
including Jones Lang LaSalle and Deutsche Bank, joined 
Greenprint Foundation, committed to reducing carbon emissions 
across the global property industry.3 
1 Union Investment Survey, 2010 
2 Global Real Estate Sustainability Benchmark; http://gresb.com/ 
3 Greenprint Foundation; http://greenprintfoundation.org/ 
Schneider Electric - Green Buildings – 2011 8
Early adopters already benefit from improved 
financial performance of building portfolio 
● Studies in USA, UK, 
Australia, and France 
already show better 
financial performance for 
green buildings.1,2,3,4,5 
● Office buildings with 
5.0% 
10.0% 
9.0% 
8.0% 
7.0% 
6.0% 
Australia’s Green Star: returns for office market 
Annualised 2 year returns to December 2010 
environmental ratings 
in Australia deliver 
better returns for owners 
in capital growth, rental 
yield.6 
Non rated all stars 4 star 5 star 6 star 
Non rated return Source: IPD Research 
4.0% 
3.0% 
2.0% 
1.0% 
0.0% 
1 Doing green by doing good? An analysis of the financial performance of Green Office Buildings in the USA, RICS research, 2009 
2 Environmental Performance: a Global Perspective on Commercial Real Estate, Maastricht University, 2010 
3 Europe Real Estate Yearbook, 2009 
4 Who pays for Green? The economics of sustainable buildings, CB Richard Ellis, 2009 
5 Effect of LEED Ratings and Levels on Office Property Assessed and Market Values, S. Dermisi, Journal of Sustainable Real Estate, 2009 
6 Property Council of Australia/IPD Green Property Investment Index, March 2011 
Schneider Electric - Green Buildings – 2011 9
To remain competitive, existing buildings 
must incorporate green innovations 
Existing buildings without 
high-performance green 
measures may: 
● Be more expensive to 
condition, operate, and 
maintain. 
Occupancy 
Rate (%) 
Rent 
$/sq. ft 
Overall (LEED, Energy 
Star, and non-labelled 
78.63 18.00 
● Run the risk of high 
vacancy rates. 
● Face quick asset value 
depreciation. 
● Give tenants more negotiation 
power over lower rental 
rates.1 
buildings) Median 
LEED Multi-tenant 
Median2 
99.00 25.92 
Greening existing buildings 
can protect and increase 
property value.3 
1What is the effect of eco-labelling on office occupancy rates in the USA?, Fuerst and McAllister, RICS research, 2010 
2 Ibid. 
3 Building and Construction Authority (BCA) and the Department of Real Estate (DRE) in National University of Singapore (NUS) Study, 2011 
Schneider Electric - Green Buildings – 2011 10
The business case for green buildings 
Commercial 
building owners 
Commercial 
building tenants 
Increased rental rates Lower operating costs 
Attracting tenants Healthier, cleaner indoor 
environmental quality 
Cost effective Immediate and 
●Operating costs decrease 8.5% 
for existing building projects 
●Building value increases 6.8% for 
existing building projects 
●Return on investment improves 
19.2% for existing building 
measureable results 
Competitive differentiation PR and community 
benefits 
Risk mitigation Contribution to triple 
bottom line 
Source: The US Green Building Council, The Business Case for Green Building 
projects 
●Occupancy increases 2.5% for 
existing building projects 
●Rent increases 1% for existing 
building projects1 
1 McGraw Hill Construction, Green Outlook 2011: Green Trends Driving Growth, 2010 
Schneider Electric - Green Buildings – 2011 11
Investors, building owners, and occupants 
have multiple options for reaping benefits 
● Compliance with standards OR high-performance life cycle design? 
● Retrofit building with sustainable features in mind 
● Create comprehensive Operation & Maintenance (O&M) strategy for all 
buildings in portfolio 
● Obtain full certification (i.e. LEED O&M or BREEAM In-Use) 
● Utilize a green lease 
While incremental improvements are beneficial, the real gains 
accrue to those who invest in high-performance 
measures and attain green building certification 
–in design phase and during operation. 
Schneider Electric - Green Buildings – 2011 12
We guide clients to green building solutions 
for certification and high-performance 
Life-cycle Evaluation/ 
Retrofit 
Planning/ 
Assessment 
Design / 
Construction 
Operation & 
Maintenance 
New Construction Existing Buildings 
OPEX, CO2 footprint 
Green Value, business productivity 
● Energy Efficiency Service 
● Audit, Inspection, EPC, Retro-Cx 
● Critical System Maintenance & Retrofit 
● Energy Management Services 
Green Value, CAPEX 
● Green Building Consultancy 
●Green Building Certification 
●Energy Modeling 
●Engineering and Design 
● Building Converged Solutions 
● Energy Management Platform 
Green Buildings Solutions 
Business 
Drivers 
Schneider 
Electric 
Offers 
Schneider 
Electric 
Solutions 
Energy Management Services 
Schneider Electric - Green Buildings – 2011 13
Existing building life cycle solutions 
We implement a customised upgrade plan for each building using innovative 
and proven business models 
Green Building Solutions 
Preparation Implementation 
Systems Installation 
Energy Services 
Solutions 
selection 
Follow 
up 
Monitoring and Analysis 
Portfolio planning 
Upgrade 
planning 
Solution Architect 
Certification Consulting 
Schneider Electric - Green Buildings – 2011 14
Our Energy Management Services 
offering 
Supply 
services 
Demand 
Services around the optimised supply 
of energy from customer and utility 
perspective (“before the meter”) 
services 
Commercial 
services 
Services around the optimised use 
of energy (“behind the meter”) 
Services supporting supply or use 
of energy 
Schneider Electric - Green Buildings – 2011 15
Services for every side of energy 
• Energy sourcing, rate/tariff optimization 
• Demand response management 
• Risk assessment and reliability services 
Supply 
services 
Demand 
• Energy/emissions audits and benchmarks 
• Monitoring and analysis 
• Design, engineering, and retrofit consulting 
• Performance contracting 
• Certification services 
• Consultative services 
services 
Commercial 
services 
Schneider Electric - Green Buildings – 2011 16
Critical success factors of energy 
management 
Schneider Electric - Green Buildings – 2011 17
Answers that transform energy into 
an asset 
Energy & Sustainability Consulting 
●Strategic Energy Planning 
●Sustainability Roadmaps 
●Certification Assessments 
●Energy Market Intelligence 
●Energy Rebates & Incentive Support 
Energy Procurement Services 
●Energy Sourcing 
●Renewable Asset Management 
●Rate & Tariff Analysis 
●Demand Response 
●Energy Risk Management 
What is my strategy? 
Make a comprehensive plan that fits your goals 
and charts your progress. 
How do I buy? 
Negotiate the best terms with every supplier and 
minimize risk. 
Power Reliability & Metering 
●Metering Design & Commissioning 
●Third-party Systems Integration 
●Remote Energy Monitoring 
●Emergency Power Supply Systems 
●Power System Control 
Infrastructure & Efficiency Upgrades 
●Design/Build Energy Projects 
●Performance Contracting 
●Mechanical & HVAC Retrofits 
●Renewable Energy Solutions 
●Systems Automation & Integration 
Measurement & Reporting 
●Performance Assurance 
●Energy & Carbon Reporting 
●Operations & Maintenance Support 
●Sequence of Events Reporting 
●Energy Data Analysis 
How do I control? 
Monitor your operations to ensure reliability, uptime, 
power quality and billing accuracy. 
How do I optimize? 
Execute targeted efficiency projects with ROI that 
can be proven. 
How am I performing? 
Use robust support services and reporting 
software to ensure optimum performance. 
Schneider Electric - Green Buildings – 2011 18
We deliver an integrated platform to 
enable high-performance buildings 
Enterprise sustainability management 
Emissions & water efficiency reporting 
Opportunity monitoring & forecasting 
Renewable energies & EV charging 
Active Energy Management™ Architecture from Power Plant to Plug™ 
Intelligent power & motor control 
Critical power & cooling 
Voice data image 
HVAC control 
Lighting control 
Energy visibility 
Energy monitoring & control 
Access control 
Video surveillance 
Schneider Electric - Green Buildings – 2011 19
Earth Rangers using Schneider Electric 
solution to upgrade to LEED Platinum 
● "To upgrade to LEED Platinum, we have to continue to 
reduce energy usage. Schneider Electric's system will 
help us achieve this goal…to the point where we are 
completely self-sustainable." 
- Peter Kendall, Executive Director, Earth Rangers 
Canadian organization makes children 
aware of environmental impact, 
inspiring them with a lasting passion 
to build a green future 
• Headquarters building is 80% below the national 
average energy usage of a standard building. 
• EcoStruxure solution includes power, building, 
and security management. 
• Our solution allows for real-time, on-line monitoring of 
the building, creating a virtual centre to expand the 
Earth Rangers' visibility and learning opportunities. 
Schneider Electric - Green Buildings – 2011 20
Energy savings retrofit will save 
Musgrove Park Hospital £17 million 
● “We are excited to be leading the way in introducing 
energy efficiency on this scale in the NHS.” 
-Jo Cubbon, Chief Executive of Taunton 
and Somerset NHS Foundation Trust 
Project will reduce average energy 
consumption by over 40% and 
cut carbon emissions by 43% 
•Implementation of 180 technical energy 
saving solutions will save Musgrove Park 
Hospital in Taunton £17 million over 20 years. 
•Fully self funding project with the costs of 
replacing old energy inefficient infrastructure, 
equipment and £2.5 million in essential estate 
projects financed by the fuel savings achieved— 
meaning there is zero cost to the taxpayer. 
Schneider Electric - Green Buildings – 2011 21
Let us help you step up to high-performance 
green buildings that sustain results over time 
Building owners gain value in green—whether a single building or an 
enterprise-wide high-performance certified green building project. Why 
Schneider Electric? 
● Expertise from a partner present during every step of your project 
● Green building certification and energy management services from 
accredited professionals 
● Engineering 
● Project management 
● On-site installation and commissioning of technical systems 
● Full integration through EcoStruxure system architecture—across all the 
domains of an enterprise, ensuring scalable and future-proof systems. 
● Proven track record of seamlessly delivering results that will increase 
property value and rental rates, attract and retain tenants, improve stock 
performance and help you differentiate from the competition. 
● Verified results to help you meet CSR goals and improve public, market and 
leadership efficacy perceptions of your company. 
Schneider Electric - Green Buildings – 2011 22
Schneider Electric delivers high-performance 
green buildings that sustain results over time 
Green mandates, increased public pressure, and rising energy costs are driving 
the demand to build green. Companies that embrace these trends will be rewarded with 
better business outcomes—like improved stock performance, increased asset value and 
rental rates, increased occupancy and tenant retention rates, improved employee 
productivity and well-being, and fulfilment of corporate social responsibility goals. 
Schneider Electric is uniquely qualified to deliver on the promise of 
green and the triple bottom line. We offer energy management and 
certification expertise at all phases of a building’s life cycle—from the 
integrative design/build process, to systems installation and 
commissioning, to ongoing energy management services. 
Only Schneider Electric is positioned 
to help you make the most of your energy as your 
Energy Manager | Energy Expert | Green Partner. 
Schneider Electric - Green Buildings – 2011 23
What’s next? 
●Visit one of our clients who has achieved full integration of building and 
energy management 
●Meet with Schneider Electric’s program manager and energy specialist 
to discuss your requirements for your next retrofit project 
●Learn how you will achieve your objectives 
Schneider Electric - Green Buildings – 2011 24
Schneider Electric - Green Buildings – 2011 25
High-performance green building specification 
is lost in traditional processes 
Prelim retrofit plan 
Detail retrofit scope 
Working drawings & specs 
End User 
Property Developer 
Construction Manager 
Consultant 
Architect Connection Point 
Green Buildings 
Technology Providers Tender (bidding) 
Solution Architect 
Planning & scheduling 
Construction operations 
Commissioning 
Integrators/ 
Installers 
Professional and Trade 
Responsibilities 
(Functional gaps) 
Building Retrofit Process 
(Management discontinuities) 
Operational Islands 
(Ineffective coordination; poor 
communication) 
Schneider Electric - Green Buildings – 2011 26
Reach green building goals with a 
Green Building Solution Architect 
End User 
Property Developer 
Construction Manager 
Consultant 
Architect 
Connection Point 
Green Buildings 
A Green Buildings 
Solution Architect: 
●Sits on the core retrofit team 
●Is a single point of contact for 
building technologies 
Technology 
Providers 
Integrators/ 
Installers 
Technology Solutions 
Solution Architect 
Green Building Solutions 
Schneider Electric bridges gaps in the 
model with expertise and EcoStruxureTM 
integrated system architecture 
●Understands and participates in the 
integrative retrofit process 
●Designs an integrated building solution 
through EcoStruxureTM system architecture 
●Provides performance-based design (instead 
of traditional functional base design) in order 
to deliver ongoing high performance in 
operational phase 
Schneider Electric - Green Buildings – 2011 27
Consumers 
Consumers 
Active 
Residential 
Active 
Energy Management Services 
and the Smart Grid 
Communication and software at all levels “Smart Grid” 
Utility network Consumers 
Transmission Distribution 
Centralised Generation 
Industry 
Buildings 
Data Centres 
Infrastructure 
Electric Vehicles 
& Energy Storage 
Distributed Generation 
Active Energy Efficiency: 
Renewable Energy Plants Distributed Generation Energy visibility & Means to act 
Schneider Electric - Green Buildings – 2011 28
Consumers 
Consumers 
Active 
Energy Mgt Services - Supply Side 
Residential 
Active 
Communication and software at all levels “Smart Grid” 
Utility network Consumers 
Transmission Distribution 
Centralised Generation 
Supply 
Services 
• Energy sourcing, rate/tariff 
optimization 
Industry 
Buildings 
• Demand response 
management 
Data Centres 
Infrastructure 
Electric Vehicles 
& Energy Storage 
Active Energy Efficiency: 
Energy visibility & Means to act 
Renewable Energy Plants Distributed Generation Distributed Generation 
Schneider Electric - Green Buildings – 2011 29
Consumers 
Consumers 
Active 
Energy Mgt Services - Demand Side 
Residential 
Active 
Communication and software at all levels “Smart Grid” 
Utility network Consumers 
Transmission Distribution 
Centralised Generation 
Demand 
Services 
• Risk assessment and reliability services 
Industry 
Buildings 
Data Centres 
Infrastructure 
(backup/continuity) 
• Energy/emission audits and benchmarks 
• Energy/emission monitoring and analysis 
• Design, engineering and retrofit consulting 
Active Energy Efficiency: 
Energy visibility & Means to act 
Electric Vehicles 
& Energy Storage 
• Performance contracting 
Renewable Energy Plants Distributed Generation Distributed Generation 
Schneider Electric - Green Buildings – 2011 30
Energy Mgt Services - Commercial Services 
Consumers 
Consumers 
Active 
Residential 
3 
Active 
Communication and software at all levels “Smart Grid” 
Utility network Consumers 
Transmission Distribution 
Centralised Generation 
Industry 
• Certification services 
• Consultative services 
Buildings 
Data Centres 
Infrastructure 
3 
Electric Vehicles 
& Energy Storage 
Distributed Generation 
Active Energy Efficiency: 
Commercial 
Services 
Renewable Energy Plants Distributed Generation Energy visibility & Means to act 
Schneider Electric - Green Buildings – 2011 31
What is a Customer Solutions 
Value Proposition? 
●It is the unique and/or differentiating value our business offers 
to customers. It is what convinces customers to do business 
with us over our competition. 
●The Schneider Electric model for value propositions: 
● A statement that identifies a trend and the implication of that trend to the 
customer, including a unique solution Schneider Electric can provide to 
that customer. 
Schneider Electric - Green Buildings – 2011 1
How can value propositions be used? 
● Corporate Level 
● Enforce strategies, identify unique value to the market, build brand awareness 
● Marketing Teams 
● As core messaging for global ads, brochures, PR 
●Consistency in form and tone will drive thought leadership 
● Sales Teams 
● Deliver a customer-facing PPT that can be tailored to meet unique customer needs. 
● Arming yourself with 3 to 5 formal value propositions empowers you to craft a 
conversation that reveals how Schneider Electric can build the best solution for a 
customer. 
● With the TIPS (Trends, Implications, Possibilities, and Solutions) methodology at its 
foundation, a value proposition enables a conversation that clarifies the connection 
between our solution expertise and the customer’s specific priorities. 
Schneider Electric - Green Buildings – 2011 2
Valuable information on how to use this 
presentation 
Notes for Sales: These are unique notes from the 
global segment leader to the sales force about how 
to use this value proposition effectively. 
● This presentation is designed to help you open discussions about new 
construction projects for customer who are interested in green buildings. 
● This presentation targets end users (Corporate Real Estate, CFO, Sustainability 
VP) and real estate developers. Opening the door at the C-level gives you the 
sponsorship you need to get full project buy-in later with facilities. 
● The presentation begins with “Trends” (Slide 5). It follows the standard TIPS 
demand-creation/solution selling methodology used in our C-level sales training 
courses. Slides 1-3 and the appendix are introduction/background for your 
information only and should not be included in customer presentations. 
● Slides 16-18 are case studies. Some of these might not be relevant, depending 
on who you are presenting to; please tailor to best reach your particular client. 
● The notes section of each slide provides background information. 
Schneider Electric - Green Buildings – 2011 3
Improve profitability and cash 
flow with green buildings 
Global Green Buildings, New Construction 
Value Proposition
Green mandates underway worldwide 
● European Performance Building Directive requires nearly 
zero-energy buildings (NZEB) for all buildings built after 20201 
● Energy laws already actively enforced in all the 27 EU member states 
● New economies are also creating standards 
● GBL in China is expected to become mandated standard over time 
● GRIHA and ECBC in India 
● US has strong codes, energy efficiency standards in place; 
nationwide mandates are pending 
● Requirements already in place for government buildings 
● Country-wide energy mandates held up by Senate 
● California’s Public Utilities Commission’s net zero requirements2 
● Other state and local governments have own initiatives 
1 European Commission on Energy, http://ec.europa.eu/energy/efficiency/buildings/buildings_en.htm 
2 California Public Utility Commission, http://www.cpuc.ca.gov/NR/rdonlyres/6C2310FE-AFE0-48E4-AF03- 
530A99D28FCE/0/ZNEActionPlanFINAL83110.pdf 
Schneider Electric - Green Buildings – 2011 5
Public and shareholder demand 
for green is on the rise 
● Sustainable companies perform better1 
● Dow Jones Sustainability Indexes track financial performance of leading 
sustainability-driven companies worldwide; licensees manage over $8B USD.2 
● Studies show significantly negative impact of productivity and return on equity 
for abandoning Corporate Social Responsibility (CSR) standards.3 
● Public sentiment is pushing for green 
● 1,049 American mayors have committed to Kyoto Protocol targets, 
representing 85 million Americans.4 
● 677 university presidents have signed the American College and University 
Presidents Climate Commitment to accelerate progress towards climate 
neutrality and sustainability.5 
● CSR reporting has increased: many companies listed in the world’s leading 
stock markets now issue sustainability reports. 
● 64% of Germany’s DAX 30, 48% of France’s CAC 40, 22% of the UK’s FTSE 
100 and 13% of the US’ S&P 5006 
1 Ethispshere, World’s Most Ethical Companies, 2011 
2 Dow Jones Sustainability Index, SAM, 2010 
3 Ethical Stock Indexes: Does Sustainability Pay Off? C. Consolandia, P. Nascenzib, A. Jaiswal-Dale, Italy, US, 2008 
4 The US Mayors Climate Protection Agreement; http://www.usmayors.org/climateprotection/documents/mcpAgreement.pdf 
5 The American College and University Presidents Climate Commitment http://www.presidentsclimatecommitment.org 
6 Green Economy Post, T. de Morsella, 2009 
Schneider Electric - Green Buildings – 2011 6
Real estate market says it wants green 
●Investors recognising that sustainability makes financial sense1 
● 64% of property companies and institutional investment in Europe 
embed sustainability in their investment strategy 
● 62% of investors in Europe plan to invest significantly more in 
green buildings in the future 
●Real estate execs balancing environmental, financial, and 
workforce issues2 
● Sustainability is a critical business issue today for 64% of 
Corporate Real Estate (CRE) executives of multinational 
companies 
● 92% consider sustainability criteria in their location decisions 
● Number of CRE execs willing to pay more for green leased space 
has increased by 35% in 2010 compared to 2009 
1 Union Investment Survey, 2010 
2 CoreNet Global/Jones Lang LaSalle, 4th Annual Sustainability Survey, 2011 
Schneider Electric - Green Buildings – 2011 7
Early adopters already benefit from improved 
financial performance of building portfolio 
● Studies in USA, UK, 
Australia, and France 
already show better 
financial performance for 
green buildings.1,2,3,4,5 
● Office buildings with 
5.0% 
10.0% 
9.0% 
8.0% 
7.0% 
6.0% 
Australia’s Green Star: returns for office market 
Annualised 2 year returns to December 2010 
environmental ratings 
in Australia deliver 
better returns for owners 
in capital growth, rental 
yield.6 
4.0% 
3.0% 
2.0% 
1.0% 
0.0% 
Non rated all stars 4 star 5 star 6 star 
Non rated return Source: IPD Research 
1 Doing green by doing good? An analysis of the financial performance of Green Office Buildings in the USA, RICS research, 2009 
2 Environmental Performance: a Global Perspective on Commercial Real Estate, Maastricht University, 2010 
3 Europe Real Estate Yearbook, 2009 
4 Who pays for Green? The economics of sustainable buildings, CB Richard Ellis, 2009 
5 Effect of LEED Ratings and Levels on Office Property Assessed and Market Values, S. Dermisi, Journal of Sustainable Real Estate, 2009 
6 Property Council of Australia/IPD Green Property Investment Index, March 2011 
Schneider Electric - Green Buildings – 2011 8
To remain competitive, new buildings 
must incorporate green innovations 
New buildings without 
high-performance green 
measures may: 
● Be more expensive to 
condition, operate, and 
maintain 
Occupancy 
Rate (%) 
Rent $/ft2 
Overall (LEED, Energy 
Star, and non-labeled 
78.63 18.00 
● Run the risk of high 
vacancy rates 
● Face quick asset value 
depreciation 
● Result in costly design 
rework 
buildings) Median 
LEED Multi-tenant 
Median1 
99.00 25.92 
1What is the effect of eco-labeling on office occupancy rates in the USA?, Fuerst and McAllister, RICS research, 2010 
Schneider Electric - Green Buildings – 2011 9
Cost benefits of green buildings 
Commercial 
building owners 
Commercial 
building tenants 
Increased rental rates Lower operating costs 
Attracting tenants Healthier, cleaner indoor 
environmental quality 
Cost effective Immediate and 
● Operating costs decrease 13.6% for 
new construction and 8.5% for existing 
building projects 
● Building value increases 10.9% for new 
construction and 6.8% existing building 
projects 
● Return on investment improves 9.9% for 
measureable results 
Competitive differentiation PR and community 
benefits 
Risk mitigation Contribution to triple 
bottom line 
new construction and 19.2% existing 
building projects 
● Occupancy increases 6.4% for new 
construction and 2.5% existing 
building projects 
● Rent increases 6.1% for new construction 
and 1% existing building projects 
Source: McGraw Hill Construction, Green Outlook 2011: 
Green Trends Driving Growth, 2010 
Source: The US Green Building Council, The Business Case for Green Building 
Schneider Electric - Green Buildings – 2011 10
Investors and building owners have 
multiple options for reaping benefits 
● Compliance with standards OR high-performance life cycle design? 
● Design building with sustainable features in mind 
● Sometimes, green intent doesn’t make it into final plans 
● Create comprehensive Operation & Maintenance (O&M) strategy for all 
new buildings built 
● Obtain full certification (i.e. LEED NC and later O&M rating) 
While incremental improvements are beneficial, the real gains 
accrue to those who invest in high-performance 
measures and attain green building certification 
–in design phase and during operation. 
Schneider Electric - Green Buildings – 2011 11
We guide clients to green building solutions 
for certification and high-performance 
Life-cycle Evaluation/ 
Retrofit 
Planning/ 
Assessment 
Design / 
Construction 
Operation & 
Maintenance 
New Construction 
Type of Building 
High End Office, University 
Government buildings 
Existing Buildings 
Type of Building 
Education, Offices, Hospital, Government 
buildings Hotel, Retail, Life Sciences 
OPEX, CO2 footprint 
Green Value, business productivity 
● Energy Efficiency Service 
● Audit, Inspection, EPC, Retro-Cx 
● Critical System Maintenance & Retrofit 
● Energy Management Services 
Green Value, CAPEX 
● Green Building Consultancy 
●Green Building Certification 
●Energy Modeling 
●Engineering and Design 
● Building Converged Solutions 
● Energy Management Platform 
Green Buildings Solutions 
Business 
Drivers 
Opportunity 
Solutions 
Schneider 
Solutions 
Energy Management Services 
Schneider Electric - Green Buildings – 2011 12
High-performance green building specification 
is lost in traditional processes 
Prelim.design 
Detail design 
Working drawings & specs 
End User 
Property Developer 
Construction Manager 
Consultant 
Architect Connection Point 
Green Buildings 
Technology Providers Tender (bidding) 
Solution Architect 
Planning & scheduling 
Construction operations 
Commissioning 
Integrators/ 
Installers 
Professional and Trade 
Responsibilities 
(Functional gaps) 
Building Delivery Process 
(Management discontinuities) 
Operational Islands 
(Ineffective coordination; poor 
communication) 
Schneider Electric - Green Buildings – 2011 13
Reach green building goals with a 
Green Building Solution Architect 
End User 
Property Developer 
Construction Manager 
Consultant 
Architect 
Connection Point 
Green Buildings 
A Green Buildings 
Solution Architect: 
●Sits on the core design team 
●Is a single point of contact for building 
technologies 
Technology 
Providers 
Integrators/ 
Installers 
Technology Solutions 
Solution Architect 
Green Building Solutions 
Schneider Electric bridges gaps in the 
model with expertise and EcoStruxureTM 
integrated system architecture 
●Understands and participates the integrative 
design/build process including Building 
Information Modeling 
●Designs an integrated building solution 
through EcoStruxureTM system architecture 
●Provides performance-based design (instead 
of traditional functional base design) in order to 
deliver ongoing high performance in 
operational phase 
Schneider Electric - Green Buildings – 2011 14
We deliver smarter, converged solutions 
designed for high performance 
Interoperability and openness 
Efficient & Productive 
•Measure and control energy, 
automate, provide relevant diagnosis 
•Manage processes 
Convergence to third party systems 
Renewable energies 
Electrical vehicle charging 
HVAC control 
•Make all the utilities of any 
infrastructure more efficient 
Reliable 
•Prevent power outage and 
quality variance 
Safe 
•Protect people and assets 
•Transform and distribute power safely 
Green 
•Make the connection of renewable energy 
sources easy, reliable and cost-effective 
Lighting control 
Energy monitoring & control 
Energy visibility 
Critical power & cooling 
IT data 
Electrical distribution 
Access control 
Video surveillance 
Schneider Electric - Green Buildings – 2011 15
Genzyme Center depends on Schneider 
Electric to control entire LEED building 
●Schneider Electric is “the brain that monitors 
everything in the building.” 
– Lou Capozzi, Facilities Manager 
Headquarters building in US earned 
LEED® Platinum rating. 
• Intelligent, integrative planning & design, 
along with EcoStruxureTM system architecture helped 
• reduce projected overall energy cost 
by about 42% 
• reduce water usage by 34% below 
standard established by 1992 Energy Policy Act 
• Environmental features have made employees 
happier and more productive: 
• Sick time reduced by 5% 
• 88% employees report improved well-being 
• 72% employees report improved alertness & productivity 
Schneider Electric - Green Buildings – 2011 16
Orchard Ostrava center trusts complete 
solution from Schneider Electric 
●With the integration of Schneider Electric 
technologies, The Orchard boasts high building 
performance and guaranteed energy savings 
The Orchard, a commercial office and 
hotel center in Czech Republic, earned 
BREEAM® Excellent rating 
• Schneider Electric supplied a complete 
solution to virtually all of the Orchard’s 
systems, including HVAC; security; energy 
management/monitoring; uninterrupted power 
supply; and medium, high voltage 
• All the systems are monitored, measured, 
and controlled in a single, command-central 
location 
Schneider Electric - Green Buildings – 2011 17
Delta Electronics maximises LEED 
rating with the help of Schneider Electric 
●Schneider Electric was involved in the design 
phase of this project to understand full client 
needs and support goal of achieving highest level 
of green building certification 
Company’s headquarters in India 
maximizes LEED® rating with 
Schneider Electric’s portfolio of 
integrated solutions. 
•Schneider Electric’s solution provides: 
• Integration of systems to achieve energy 
efficiency 
• Dashboard to make energy use visible 
• Safety of people and assets with 
electrical distribution system, access 
control and video surveillance 
Schneider Electric - Green Buildings – 2011 18
Schneider Electric delivers high-performance 
green buildings that sustain results over time 
Green mandates, increased public pressure, and rising energy costs are driving 
the demand to build green. Companies that embrace these trends will be rewarded with 
better business outcomes—like improved stock performance, increased asset value and 
rental rates, increased occupancy and tenant retention rates, improved employee 
productivity and well being, and fulfilment of corporate social responsibility goals. 
Schneider Electric is uniquely qualified to deliver on the promise of 
green and the triple bottom line. We offer energy management and 
certification expertise at all phases of a building’s life cycle—from the 
integrative design/build process, to systems installation and 
commissioning, to ongoing energy management services. 
Only Schneider Electric is positioned 
to help you make the most of your energy as your 
Energy Manager | Energy Expert | Green Partner. 
Schneider Electric - Green Buildings – 2011 19
End Customers Main Value Proposition 
Needs 
Simple to use  aesthetic solutions 
Improved functionality in the guestroom 
Connected to the world 
Better service through communicative 
solutions 
Guest enabled environmental impact 
reduction 
Secured hotel environment for public and 
private areas 
Safe hotel environment for Emergency 
situation 
Continuity of service  reliable processes 
Guest Delight 
Peace of Mind 
Differentiating offer versus competition ($+) 
Reduced cost of the integration of the multiple systems of the hotel (Clock-/ $-) 
Reduced number of system to manage the hotel ($- / Job easier) 
Shorter installation time  world wide consistency ($- / Clock -) 
Reduced Energy Consumption  better understanding of cost ($-) 
Reduced operating cost through better servicing ($-) 
Environmental Friendly Operation 
Operational Excellence 
Boost the Hotel Business – Francois Carle – 2008 41
Operational Excellence - Energy Savings 
Customer 
Expectations 
Optimization of Heating, Air Conditioning, Water heating, Lighting 
 Autonomous, distributed or centralized systems 
 Presence Detectors, Door  Windows open detection 
 Information exchange with guest management system 
 Optimization of water heating 
 Use of renewable energy 
 …
Operational Excellence - Integration Customer 
Expectations
Operational Excellence - Environmental Friendly 
Customer 
Expectations 
 Reduction of energy consumption / CO2 
 Eco-design of products 
 ISO 14001 Factory 
 ROHS Directive 
 Participation to the Global Compact program from the United Nation 
 Development and use of renewable energy solutions
Main Targeted Customer Applications 
Guest Room Control 
The Guestrooms represent around 70% of the space in an hotel and are the center of the Guest 
experience. Lighting, temperature  blinds, safe, Mini-bar, Door-entry system are some key elements of 
the room. Innovative solutions can reduce the energy consumption and increase the customer 
experience. Integration of the Guestroom to the Building Management System  Property Management 
System (ex: Fidelio) can as well increase value proposition. 
Building Management 
Hotels are complex buildings with several processes working in parallel : Specialized Guest Management 
systems (ex:Fidelio), Specialized Entertainment Systems (ex:Quadriga), HVAC Management systems 
(ex:Vista), Entry  CCTV Systems (ex:TAC) 
Those systems needs a strong IP infrastructure and a centralized point of control. 
Main benefit is the reduction of the investment, the maintenance cost and the increase of visibility on all 
the different processes. This solutions need to be adapted to the size and the complexity of each Hotel. 
Electrical Efficiency 
Hotels are very sensitive to Energy Consumption and communicate on Environmental Friendly approach. 
HVAC, Hot Water, Lighting needs are found in public and private parts of the Hotels. 
Schneider Energy Efficient solutions can be adapted to the Hotel market taking into account the 
importance of the Guest comfort versus the economy.
Building Management Architecture 
ED 
TAC Vista 
Or Continuum 
Video On Demand 
IP Network 
GMS lie Fidelio 
Or Opera 
CCTV 
CCbbuuss NNeettwwoorrkk 
For Lobby 
 Corridor 
KNX Network 
For Guestroom LON Network 
For Backoffice 
Access 
Control 
Integrated Architecture should be demonstrated in Hotel Competency Center in Dubai 
Unified IP Network. Convergence towards IP is a strong trend in Hotel industry. 
Gateway with Guest Management Systems
Mandarin Oriental Project 
Examples 
Mandarin Oriental 
 9500 rooms in 20 countries with 16 hotels in Asia, 12 in America, 
7 in Europe 6 North Africa 
 15 under development in Riviera Maya, Mexico and Hainan 
Island, China (2007), Barcelona, Boston and Beijing (2008), 
Dallas, Chicago, Las Vegas, Macau, Marrakech, Turks and 
Caicos and Grand Cayman (2009) and Guangzhou, Taipei and 
Paris (2010). 
Last Hotel References 
 Chiang-Mai (Thailand) – 144 rooms - ISC 200 kEuro 
 Landmark (Hong Kong) – 113 rooms – ISC 400 kEuro 
 Flagship (Hong Kong) – 502 rooms – ISC 800 kEuro 
 Current project in MO Munich, Barcelona  Paris 
Scope of Schneider Offer in MO Barcelona 
 Low Voltage equipment 
 Room Control based on Clipsal Ulti in collaboration with Inncom 
 Building Management System in negotiation phase.
Hesperia Tower - 5* Hotel Project 
Examples 
Hesperia 
 51 hotels with 45 in Spain / More than 7500 rooms available 
Key Hotel Information 
 280 rooms  20 suites - 80m – 26 floors 
 Convention Center of 5000 m2 – Sport Center – Hesperia HQ 
Scope of Schneider Offer – 700 k Euro 
 All electrical equipment are provided by Schneider (except the Fire 
Detection from Siemens) – Local agreement 
 Medium Voltage Cubicles  Transformers 
 Low Voltage cubicles including PM710 for power quality 
 Unica Top for rooms and common area 
 HVAC and Lighting control with TAC Vista 
Development 
 Similar agreement in preparation in Venezuela 
 17 new hotels in Poland during the next 5 years 
 1 hotel in St Petersburg
Le Méridien Montparnasse 
 Scope of offer was a differentiating factor – Low  Medium voltage, 
transformers, retrofit and maintenance service – Support 24/24h 
 Visit of the French National Assembly building to present our solutions and 
support to define the needs 
 Installation through an installer 
The Ritz Paris 
Project 
Examples 
 Support on defining the needs 
 Collaboration with the English consultant 
 Low  Medium voltage, HVAC  Building Management system 
 Retrofit offer with maintenance and 24/24h support
Specialist solutions Project 
Examples 
Hotel 
 24 floors, 550 rooms 
 Need : Telephone, Message service, High speed Internet, Email in every 
rooms. Video conferencing in the conference room 
Differentiating factors 
 Partnership with a data system integrators – Lifetime warranty 
 Global data offer : cables, connectors with common aesthetic than other wiring 
accessories, Cabinets every 3 floors 
 Full installation in less than 10 months organized per group of 4 floors to limit 
Marriott Hotel 
Sydney 
customer impact
Integrated Solutions Project 
Examples 
Moon Palace Hotel - Cancun 
 Centralized management of the HVAC (Ex : detection of door  windows open to 
stop air conditioning) 
 Management of the Lighting system 
 CCTV security system 
 Communication with third party systems 
Boost the Hotel Business – Francois Carle – 2008 59
Healthcare Security 
Sales Guide 
September 2010 
Make the most of your energySM
This material is confidential and for internal use only. 
Summary 
Introduction.....................................................................................................3 
Market opportunity.........................................................................................4 
Technology ..................................................................................................4 
Growth projections.......................................................................................5 
Organisations that impact healthcare security.............................................7 
Accreditation organisations...........................................................................7 
Other influential organisations.......................................................................7 
Organisation and key roles.............................................................................9 
Organisational structure................................................................................9 
Key security roles in healthcare facilities........................................................9 
Security budget............................................................................................11 
Healthcare security needs...........................................................................12 
Security risks..............................................................................................12 
High-risk areas ..........................................................................................13 
Adverse events...........................................................................................15 
Sensitive security issues.............................................................................16 
Schneider Electric’s value proposition for healthcare safety......................18 
Improve patient, visitor, and staff safety ......................................................18 
Help to improve staff productivity................................................................18 
Regulatory compliance and reporting..........................................................19 
Help to improve financial performance (OpEx).............................................19 
Design a better hospital, and deliver it on target..........................................19 
Reduce investment costs (CapEX)..............................................................19 
Sales strategy...............................................................................................20 
Learn the segment.....................................................................................20 
Develop key relationships............................................................................20 
Uncover needs ..........................................................................................21 
Start small..................................................................................................21 
Pricing........................................................................................................21 
Deliver excellent customer service..............................................................21 
Competition..................................................................................................22 
Healthcare resources...................................................................................23 
Schneider Electric resources.......................................................................26
This material is confidential and for internal use only. 
Healthcare Security Sales Guide | 3 
Introduction 
As mentioned in our internal segment knowledge guide, Introduction to 
the Healthcare Market, hospital facilities are among the most complex 
environments and typically have a high demand for integrated systems. In 
recent years, growth in this market has outpaced many other segments. 
Even in a down economy, healthcare tends to be more resilient than other 
segments, making it a very attractive market to pursue. 
Hospitals have significant security needs and have to work within remarkably 
tight budgets. On the other hand, healthcare facilities have a low risk tolerance 
and require specialized application knowledge which, when coupled together, 
may present a significant barrier to entry. In addition, North American hospitals 
are faced with the uncertainty of what the Healthcare Reform will mean for 
healthcare security. 
This guide specifically addresses security opportunities within hospitals. For 
general information on the healthcare market, refer to Introduction to the 
Healthcare Market. 
While this guide is intended for a global audience, note that many influential 
healthcare organisations are based in the U.S. Examples include the American 
Hospital Association, the Joint Commission, and the International Association 
for Healthcare Security and Safety. Accordingly, much of the existing research 
material that is published is focused on the U.S.
This material is confidential and for internal use only. 
Healthcare Security Sales Guide | 4 
Market opportunity 
According to Frost and Sullivan’s 2008 World 
Healthcare Security Market report, there are seven 
key market drivers for growth in the healthcare 
security market: 1 
1. Compliance with government initiatives and 
regulations 
2. General growth and demand for healthcare 
services 
3. Technological advances in security applications 
4. Concern for patient safety 
5. Concern for staff safety 
6. Increase in associations championing 
healthcare security 
7. A high replacement rate of security devices in 
other segments 
Hospitals have high security needs. They are open 
24/7, usually employ large numbers of employees, 
and patients and visitors can come and go freely. 
In addition, they have expensive assets and 
controlled prescription drugs on site. 
Consider the following statistics: 
• The U.S. National Centre for Missing and 
Exploited Children (NCMEC) estimates that 
approximately 50% of infant abductions in the 
U.S. occur in hospitals. 
• One in five nurses has been assaulted 20+ 
times in the past 3 years, leading 67% of them 
to consider leaving their job because they do 
not feel safe. 
Healthcare facilities are looking for solutions to 
help prevent these issues as well as patient 
elopement, and in addition, protect assets and 
prescription drugs. 
Technology 
To address these crucial needs, common physical 
security applications in hospitals include: 
• Access control 
• Intrusion detection 
• Video surveillance 
• Intercoms and video door phones 
• Walk-through magnetometer 
• X-ray scanners 
• Parking management 
In addition, there are several other applications that 
are relevant to the security program and can offer 
more comprehensive benefits if they are integrated 
with the physical security system. 
Examples include: 
• Emergency call systems 
• Visitor management 
• Infant protection 
• Mass notification 
• Asset tracking 
• Drug dispensing systems 
• RFID tagging (infant protection and patient 
elopement) 
Many of these solutions rely on biometrics, IP-based 
video, real time location systems (RTLS), 
and smart cards. 
Biometric technology is well-known in access control 
systems. Increasingly though, biometric technology is 
also used for data security. Fingerprint readers replace 
the need to enter passwords, are more secure, faster, 
and more convenient for hospital staff. Fingerprint 
readers are also the most common form of biometrics 
in healthcare with a 72% market share. 2 
IP-based video is gaining acceptance in many 
markets; hospitals are not an exception. As budgets 
allow, they are replacing older, analog systems with 
newer ones that rely on IP-based technology. 
IP-based video systems allow multiple locations 
to easily view requested or critical cameras. Within 
healthcare facilities, general video surveillance is 
commonly implemented. More recently though, 
hospitals are expanding their video capabilities to 
extend security staff resources and are also using it 
to support access control through video verification in 
key locations. 
Radio frequency identification (RFID) is the core 
technology behind RTLS. Hospitals use these 
systems to track staff, patients, and infants, as well 
1Frost and Sullivan, World Healthcare Security Market, N421-11, page 3-4 
2Frost and Sullivan. World Healthcare Security Market, N421-11, page 2-5.
This material is confidential and for internal use only. 
Market Size Forecast 
Revenue Growth Forecast - Asia Pacific 
Healthcare Security Sales Guide | 5 
$450.0 
$400.0 
$350.0 
$300.0 
$250.0 
$200.0 
$150.0 
$100.0 
35.0% 
30.0% 
25.0% 
20.0% 
15.0% 
10.0% 
5.0% 
0.0% 
2008 2009 2010 2011 2012 2013 2014 
Video surveillance Access control 
Intrusion detection Real time location systems 
Infant protection Asset tracking 
as equipment. RTLS are one of the fastest growing 
security technologies in Europe and Asia Pacific. 
However, the networks can be relatively expensive 
to implement, which halts their growth rates. 
Smart cards are encrypted and a highly secure 
means to hold patient information and medical 
records, as well as access rights for medical staff. 
For example, a patient data card (PDC) can hold the 
patient’s administrative data, in addition to medical 
records. This has become increasingly important in 
North America with the need for HIPAA-compliant 
patient sign-in systems. 
A health professional card (HPC), stores the rights 
of the individual staff member to access certain 
data fields on the patient’s cards. The result: 
admissions staff can access administrative data 
without compromising confidential patient medical 
information. There is some controversy over 
using the smart card for patient records, but as 
technology and standards continue to evolve this is 
expected to neutralize. 
Growth projections 
The following charts are prepared from data 
extracted from Frost and Sullivan’s’ 2008 report, 
World Healthcare Security Market. This report was 
developed prior to the full impact of the global 
economic crisis. Also, within the U.S., healthcare 
reform initiatives have caused many hospitals to 
postpone capital projects until funding becomes 
more certain. 
An overall look at the forecast is shown in the 
Market Size Forecast chart to the right. 
While these projections may be considered 
somewhat optimistic, they are helpful in identifying 
technology adoption and interests in the three 
regions (Asia Pacific, EMEA and North America). 
Asia Pacific 
Intrusion detection, access control, and video 
surveillance are well-adopted in technologically 
advanced countries like Singapore and Australia. 
Upgrades to new technology, like IP-based video, 
and general hospital expansion will also contribute 
to growth in that area. Strong demand for RTLS 
Market Size Forecast 
($ Millions USD) 
$50.0 
2009 2014 2009 2014 2009 2014 
North America EMEA Asia Pacific 
Video surveillance Access control Intrusion detection 
Real time location systems Infant protection Asset tracking 
Revenue Growth Forecast - Asia Pacific
This material is confidential and for internal use only. 
Revenue Growth Forecast - EMEA 
Revenue Growth Forecast - EMEA 
2008 2009 2010 2011 2012 2013 2014 
Video surveillance Access control 
Intrusion detection Real time location systems 
Infant protection Asset tracking 
Revenue Growth Forecast - North America 
Video surveillance Access control 
Intrusion detection Real time location systems 
Infant protection Asset tracking 
Healthcare Security Sales Guide | 6 
45.0% 
40.0% 
35.0% 
30.0% 
25.0% 
20.0% 
15.0% 
10.0% 
5.0% 
0.0% 
40.0% 
35.0% 
30.0% 
25.0% 
20.0% 
15.0% 
10.0% 
5.0% 
0.0% 
2008 2009 2010 2011 2012 2013 2014 
is expected. The market for infant protection is 
relatively small, but may grow significantly in certain 
countries, depending on local legislative initiatives. 
Europe, Middle East, Africa (EMEA) 
Asset tracking and RTLS are the fastest growing 
security applications in EMEA. And, RTLS is the 
strongest security application in Europe today. 
Within the Middle East, the demand for RTLS is 
more modest owing to moral arguments against 
human tracking. 
In contrast, the market forecast for infant protection 
is relatively small. However, if governments were to 
impose legislation to prevent infant abduction, this 
market could increase significantly. 
North America 
In North America, implementation of new security 
components is often risk-based or incident-driven. 
In addition, compliance with the Health Insurance 
Portability and Accountability Act (HIPAA) and 
accreditation requirements is a strong driver 
for access control growth. The adoption of IP-based 
video is also stronger in North America 
than in the rest of the world. Demand for RTLS is 
expected to maintain a strong pace as healthcare 
facilities struggle to reduce theft of expensive 
equipment and keep track of patients, particularly in 
emergency departments. 
Revenue Growth Forecast - North America
This material is confidential and for internal use only. 
Healthcare Security Sales Guide | 7 
Organisations that impact 
healthcare security 
There are numerous external organisations and 
regulatory agencies that impact healthcare. Some 
may even directly affect the security program in a 
hospital. Many are specific to a geographic area 
and we cannot cover all of them in this guide. It is 
important for you to investigate and uncover any, 
particularly regulatory agencies, that are applicable 
in your area. There are several websites listed in 
the Healthcare resources section at the end of 
this guide that can serve as a starting point for 
your research. 
Accreditation organisations 
Accreditation organisations are covered in detail 
in Introduction to the Healthcare Market. Within 
the U.S., three accrediting organisations are 
also authorized by the Centers for Medicare and 
Medicaid Services (CMMS): The Joint Commission 
(TJC), Det Norske Veritas (DNV), and Healthcare 
Facilities Accreditation Program. 
No matter which accreditation organisation a 
hospital uses, there will be some impact on 
hospital security. TJC addresses hospital security 
functions in the section titled, “Management of the 
Environment of Care,” containing the functional 
areas “Security” and “Safety”. 
Security aspects are also impacted by several 
other sections and the Security Director will need 
to coordinate across many departments to ensure 
full compliance. 
The DNV’s National Integrated Accreditation for 
Healthcare Organizations (NIAHO) standards and 
interpretive guidelines include a chapter on the 
physical environment of a hospital. Sections of this 
chapter are devoted to life safety management, 
safety management, security management, and 
emergency management. 
It is useful to know which accreditation the 
hospital follows. Take the time to understand 
how accreditation impacts that specific hospital’s 
security functions and reporting. 
Other influential 
organisations 
American Society for Industrial Security 
(ASIS) International 
www.asisonline.org 
ASIS is the largest security professional association 
and is the publisher of Security Management 
magazine. Founded in 1955, ASIS currently has 
over 35,000 members. ASIS has developed a 
number of guidelines and standards that are used 
by security healthcare professionals and also has a 
volunteer council for healthcare security. 
International Association for Healthcare 
Security and Safety (IAHSS) 
www.iahss.org 
The IAHSS is the only organisation that is solely 
dedicated to advancing excellence in healthcare 
security and safety worldwide. Formed in 1968, 
it has a strong base in the U.S. (local chapters 
are in 25 states). There are also a few chapters 
in Canada and Australia, although IAHSS has 
members located all over the world. Their 
membership base is largely comprised of security 
professionals working in healthcare or companies 
that provide services and products for the 
healthcare market. 
IAHSS offers an extensive training and credentialing 
program for security personnel and managers. 
Multiple levels of certification, from basic to advanced, 
are offered for healthcare security professionals. 
Those who achieve certification are allowed to add 
the appropriate credentials after their name.
This material is confidential and for internal use only. 
Healthcare Security Sales Guide | 8 
• CHSO - Certified Healthcare Security Officer 
• CAHSO - Certified Advanced Healthcare 
Security Officer 
• CHSS - Certified Healthcare Security Supervisor 
• CHPA - Certified Healthcare Protection 
Administrator 
In addition to certification, the IAHSS produces 
an extensive set on best practices specific to 
healthcare security, titled, Healthcare Security: 
Basic Industry Guidelines. These guidelines are 
available free to members and are recognized 
worldwide. 
National Centre for Missing and Exploited 
Children (NCMEC) 
www.missingkids.com 
A private, non-profit organisation in the U.S., 
NCMEC specializes in the prevention of abducted, 
endangered and exploited children. NCMEC 
publishes an extensive guideline for healthcare 
professionals on the prevention of infant 
abduction.3 Within the U.S., a hospital Security 
Director is typically expected to ensure these 
guidelines are followed. 
National Fire Protection Association (NFPA) 
www.nfpa.org 
NFPA is an independent, non-profit group that 
develops and publishes codes and standards to 
reduce the risk of fire. While fire safety tends to 
be regulated and monitored by local government, 
NFPA’s Life Safety Code 101 is a recognised and 
frequently adopted code that directly impacts a 
hospital’s security systems and operations. 
3http://www.missingkids.com/en_US/publications/NC05.pdf
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What is a Green Building

  • 1. Smart and Green Buildings
  • 2. What is a green building?
  • 3. What is a green building? “The building is a citizen of the city and has an obligation to society” —Xiaowei Xu, PhD., LEED AP, Chief Engineer, Shenzhen Institute of Building Research “A high performance green building is designed for economic and environmental performance over its entire life cycle, considering unique local climate and 3 cultural needs and providing for the health, safety and productivity of its occupants. With continuous care over its life cycle, it minimises energy use, CO2 emissions, and total environmental impacts, and provides ongoing measurable value to building owners, occupants and society” — Schneider Electric ? Does a green building have to be certified as green or is about optimizing performance?
  • 4. A modern promise: green buildings… Fast Lower energy costs Regulatory compliance Corporate Social Responsibility 4 construction delivery Safe, secure working environment Availability of power & data Adaptable throughout building lifecycle Powering better business outcomes Occupant experience Freedom to restructure space
  • 5. …creating a sustainable future Improved Lower energy use & CO2 emissions Regulatory compliance Corporate Social Responsibility 5 stock performance Higher talent retention rates, employee loyalty Fewer sick days, improved well-being Increased occupancy and tenant retention rates Empowering economic & environmental sustainability Improved occupant experience Increased building value & rental rates
  • 6. Why do we need a green building promise? 6
  • 7. The energy dilemma is here to stay The facts The need vs 7 Energy demand By 2050 Electricity by 2030 CO2 emissions to avoid dramatic climate changes by 2050 Source: IEA 2007 Source: IPCC 2007, figure (vs. 1990 level)
  • 8. Energy costs are not just rising, they are accelerating ● Energy prices are increasing because of 0.4 ● Increased demand 0.35 ● Declining energy availability ● Looming threat of energy legislation 0.25 0.3 Energy Price, €/kWh 8 ● In the European Union, energy costs have increased 47%1 since 2003 and are projected to grow 30%2 in the next 5 years ● In the US, electricity costs have increased 20%3 since 1995 and are projected to grow 10%4 in the next year 0.2 0.15 0.1 2003 2005 2007 2009 2015 2025 1 Eurostat, http://epp.eurostat.ec.europa.eu/portal/page/portal/eurostat/home, Includes average of EU 27 2 2009 Electric Market Forecasting Conference, Dr Stephan Sharma 3 Average cost per kWh in United States from Energy Management Systems for Commercial Buildings, Pike Research, 2009 4 Energy Information Administration Year
  • 9. Energy is more than expense; it can be a liability. ● The power cuts - the worst in decades - come amid sweltering temperatures during the fasting month of Ramadan…. The Egyptian authorities are urging consumers not to waste electricity.1 Kuwait uses 98,5 % of grid capacity2 9 ● There is huge wastage and overuse of electricity in Kuwait.3 ● Middle East has one of the world highest per capita consumption rates of electricity.2 1 British Broadcasting Corporation 2 Arabian Business 3 Dr. Saad Akashah, an Advisor of Arab Fund for Economic and Social Development
  • 10. Regulation in the European Union CO2 reduction below 1990 levels Energy Performance 10 renewables all new buildings Certificates are nearly net zero
  • 11. Regulation in China CO2 reduction per GDP below 2005 levels 11 renewables energy reduction in cities compared to 1980 levels
  • 13. Payback improves as energy prices rise 5.0 4.5 4.0 3.5 Energy price Payback years Euro/KWh 0.19 0.18 0.17 0.16 0.15 0.14 Years 2000 2001 2002 2003 2004 2005 2006 3.0 2.5 0.13 0.12 0.11 Payback time has decreased 30% over 5 years due to increase in energy prices 13 •Example based on a commercial building project •Eurostat 2.0 0.10 0.09
  • 14. Being energy efficient is key to being competitive ●Energy costs in the UK account for as much as 1/5 of business expenditures, so investing in efficiency can lead to gains in competitive advantage.1 ●72% of owners are driven most Expected Benefits from Green Features (According to Owners) Decreased Operating Costs Attracting New Tenants 93% 79% 14 strongly by the competitive advantage gained from greening buildings.2 Increased ROI Increased Building/Asset Value Higher Tenant Retention/Renewal Source: McGraw-Hill Construction, 2010. 1 Guardian Sustainable Business, N. Grant, February 2011 2 McGraw Hill Construction, Green Outlook 2011: Green Trends Driving Growth, 2010 71% 64% 64%
  • 15. Green buildings return more ● ROI improvements reported by owners of green projects in US: ● Return on investment improves 9.9% new construction and 19.2% 10.0% 9.0% 8.0% 7.0% Australia’s Green Star: returns for office market annualised 2 year returns to December 2010 6.0% existing building projects. 1 ● Office buildings with environmental ratings in Australia deliver better returns for owners in capital growth, rental yield.2 15 5.0% 4.0% 3.0% 2.0% 1.0% 0.0% Non rated all stars 4 star 5 star 6 star Non rated return Source: IPD Research 1 McGraw Hill Construction, Green Outlook 2011: Green Trends Driving Growth, 2010 2 Property Council of Australia/IPD Green Property Investment Index, March 2011
  • 16. Cost benefits of green buildings ● Operating costs decrease 13.6% for new construction and 8.5% for existing building projects. ● Building value increases 10.9% new construction and 6.8% existing building projects. ● Occupancy increases 6.4% new Commercial building owners Commercial building tenants Increased rental rates Lower operating costs Attracting tenants Healthier, cleaner indoor environmental quality Cost effective Immediate and 16 construction and 2.5% existing building projects. ● Rent increases 6.1% new construction and 1% existing building projects. measureable results Competitive differentiation PR and community benefits Risk mitigation Contribution to triple bottom line Source: McGraw Hill Construction, Green Outlook 2011: Green Trends Driving Growth, 2010 Source: The US Green Building Council, The Business Case for Green Building
  • 17. Ethical companies perform better 50% 40% 30% 20% 10% 17 0% -10% -20% -30% -40% -50% WME S&P 500 2007 2008 2009 2010 2011 1 Ethispshere, 2011 World’s Most Ethical Companies
  • 18. How are we doing? 18
  • 19. We must consider building life cycles 19
  • 20. LEED certification today – too many broken promises? Measured Losses | Measured Savings Certified Silver Gold-Platinum 20 These buildings use more energy than the code baseline! Proposed Savings % Source: New Buildings Institute report, Energy Performance of LEED® for New Construction Buildings, March 4, 2008
  • 21. Evolution of green buildings Future Today 21 Time Past Focus on efficiency and operational performance over time (LEED EB:O&M) Focus on environmental impact of construction (green design)
  • 22. Evolution of standards: BREEAM In-Use Established in 2009, it is designed to: ●Reduce operational / running costs ●Reduce carbon and improve sustainability 22 ●Enhance the value and marketability of property assets ●Give a transparent platform for negotiating building improvements with landlords and owners ●Demonstrate compliance with environmental legislation and standards, such as carbon labeling and ISO 14001
  • 23. Evolution of standards: LEED LEED EB v2.0 2004 Upgraded in 2009 23
  • 24. When green is not green enough “Typical” Existing Home New “Code” home ENERGY STAR Home LEED for Homes (min req.)- NAHB National Green Building Standard (min req.)- Architecture 2030 Passive House Net Zero Energy Home Source: green.blogs.nytimes.com; When green is not green enough, September 27, 2010 24
  • 25. An evolution Green Air & Energy Reduced GHG emissions Improve IAQ Improve Energy Efficiency Waste to Energy Water Intelligent Converged Networks Data collection, measurement & verification, diagnostics, sensors, control, monitoring, remote monitoring, etc. Integrated Controls Bright Green Energy Management Asset management Space utilization 25 Reduce wastewater discharge Lower contamination release Waste & Remediation Reuse and recycle products Reduce Waste disposal More brown fields instead of green fields Green architecture HVAC, lighting, energy, AV, security, fire & life safety, etc. Infrastructure Structured cabling solution, wireless systems, unified communication system Water Management Monitoring and metering Integrated design process Sustainability—easier to maintain and built to last Renewable energy Healthy and comfortable environment (IEQ) “Green” loans Higher resale or lease rates Green buildings Enablin ga rhei gbhe cpoemrfoinrgm manocree… intelligent
  • 26. Our green buildings promise: We partner with our customers to deliver high performance green buildings that 26 achieve sustained results over time.
  • 27. We deliver smarter, converged solutions designed for high performance Interoperability and openness Efficient & Productive • Measure and control energy, automate, provide relevant diagnosis • Manage processes • Make all the utilities of any Convergence to third party systems HVAC control Lighting control Access control Reliable Prevent from power outage & quality variance Safe •Protect people and assets •Transform and distribute power safely 27 Infrastructure more efficient Green Make the connection of renewable energy sources easy, reliable and cost-effective Video security Electrical distribution Energy monitoring Motor control Critical power IT data Renewable energies
  • 28. : The right ecosystem to support the convergence of 5 key domains promise: ● Guaranteed compatibility / synergy / capability between the 5 domains of expertise ● Energy monitoring everywhere, with up to 30% energy efficiency Power Management IT Room Management 28 ● Enabled by the right connecting technologies: ● Seamless integration ● IP as a common highway ● Web services as a common language (SOA architectures) Process & Machine Management Building Management Security Management Making energy safe, reliable, efficient, productive and green
  • 29. Evolution of green buildings Future Today Use of BIM and IPD 29 Time Past smart and green come together to deliver “bright green” buildings Focus on efficiency and operational performance over time (LEED EB:O&M) Focus on environmental impact of construction (green design)
  • 30. Buildings are connected to man-made and natural ecosystems Natural Habitats 30 Transportation Neighborhoods The Grid Weather Conditions People
  • 31. What is smart grid? ●Creates two-way communication between the grid and load (building) ●Allows two-way energy flow between the grid and load (building) 31 ●Distributes energy intelligently across a region to manage the load better
  • 32. Smart grid requires energy management Centralised Generation Electric Vehicles & 3 Energy Storage Residential Demand / supply mgt : Active Energy Efficiency Energy visibility Energy control & optimisation 2 Transmission Distribution Commercial & Industrial 32 Industry Building Datacenter Renewable Energy Plants Communication and software at all levels of Decentralised Generation 1 4 the “Smart Grid”
  • 33. Smart buildings can tap the power of a smart grid Centralised Generation 33 There is Renewable Energy no smart grid Plants without smart buildings. Decentralised Generation
  • 34. Smart buildings can interact with the smart grid to bring value to owners & occupants 34
  • 35. Evolution of green buildings Future Net Zero Energy buildings Use renewable energy Use of BIM and IPD Today Carbon Neutral buildings, micro grids, eco-districts Connect to Electrical Vehicles 35 Time Past smart and green come together to deliver “bright green” buildings Focus on efficiency and operational performance over time (LEED EB:O&M) Focus on environmental impact of construction (green design)
  • 36. The future promise of green renewables net zero homes 36 carbon neutral micro grids carbon neutral buildings eco-districts
  • 37. How do we deliver on the evolving promise of green? people ●partnering ●innovating 37 process a technology ●leading the transformation to a sustainable future
  • 38. Make the most of your energy™ 38
  • 40. We provide a green buildings promise, in alignment with our vision and mission. Our Vision: A world where we all can achieve more while using less of our common planet Our Buildings Mission: 40 Help people make the most of their energy Green Buildings Team We catalyze ONE Schneider teams to deliver differentiated green buildings solutions and life cycle building services.
  • 41. Green Buildings Solutions Team Buildings Business - Customer Solutions Melissa O’Mara Solutions VP, Green Buildings Syracuse, NY, USA Kathleen Batcheller Marketing Project Manager North Andover, MA, USA Régis Largillier New Initiatives & Opportunity Manager Grenoble, France Shan Bates Kevin Weaver 41 Solutions Program Manager Dallas, TX, USA Open Solutions Architect Business Development Manager Americas Houston, TX, USA Sami Siltainsuu Business Development Manager EMEA Helsinki, Finland Open Business Development Manager Asia Pacific Olivier Demazure Segment Expertise & Offer Manager Grenoble, France Katherine Woodhouse Program Manager Leeds, UK
  • 42. What is a green building?
  • 43. What is a green building?
  • 44. Green buildings in China billion sq ft new construction per year 44 GBL 3 Star projects in China LEED projects in China LEED APs in China 3-Star Green Building Label quickly catching up with LEED
  • 45. Green buildings in India million sq ft new commercial construction per year 75% of Green 45 Building projects in India are LEED certified, but market share for other programs will grow million sq ft existing LEED certified green buildings million sq ft of green building expected in 3-4 years
  • 46. Green buildings in Australia GBCA is Green Star certified or registered projects 46 developing a new rating tool to assess the operational performance of existing buildings— 95% of the market. Green Star rating required for new government buildings (5 stars) and existing buildings (4 stars) Mandatory Disclosure legislation requiring NABERS certificates for all transacting office buildings
  • 47. Green buildings in the US billion US$ green retrofit market by 2014 47 6.4 billion $US has been saved by increased productivity of people working in green buildings LEED certified or registered projects billion sq ft certified or registered green building surface
  • 48. Green Buildings The market demand for Green Buildings is accelerating rapidly. This is not a passing fad—it is the buildings business of the future, and we need to be in the center of it. Customers expect their green buildings to enable better business outcomes—like improved stock performance, increased asset value and rental rates, increased occupancy and tenant retention rates, improved employee productivity and well-being, and fulfilment of corporate social responsibility goals. Schneider Electric is uniquely qualified to deliver on the promise of green and the triple bottom line. We offer energy management and certification expertise at all phases of a building’s life cycle—from the integrative design/build process, to systems installation and commissioning, to ongoing energy management services. In addition to our expertise, we deliver comprehensive integrated building solutions through EcoStruxureTM system architecture—from enterprise level software down to hardware components across the five critical domains of an enterprise.
  • 49.
  • 52. Challenges faced in the Buildings space The Energy Dilemma Energy demand versus the Environment Total Building Life Cycle Costs Initial Capital, ongoing Operations and Energy Connectivity Too many disparate systems in the Building Security As a growing concern
  • 53. Challenges in the IBMS Industry ● Know-how on Integrated Solutions field level implementation Experience. ● Ownership of Products / Systems versus Outsourced Products ● Organizational Project Management Capability deliver at every stage of tthhee pprroojjeecctt lliiffee ccyyccllee ● Service Set-up to serve post implementation
  • 55. 2009 Acquisition of Conzerv Systems and Meher Capacitors, leaders in energy efficiency Power & Security Solutions Contro 1999 Groupe Schneider becomes Schneider Electric, focused on Power & Control 1996 Modicon, historic leader in Automation, becomes a Schneider Energy Management & 2008 Acquisition of Xantrex, leader in renewable energy solutions 2007 Acquisition of APC corp. More than 170 years of history 2003-2008 Targeted acquisitions in wiring devices and home automation (Lexel, Clipsal, Merten, Ova, GET, etc.) Steel Industry 7 brand 1991 Square D joins Groupe Schneider 1988 Telemecanique joins Groupe Schneider 1975 Merlin Gerin joins Groupe Schneider 1836 Creation of Schneider at Le Creusot, France 2005 Acquisition of Power Measurement Inc. 2003 Acquisition of T.A.C 2000 Acquisition of MGE UPS Systems 19th century 20th century 21st century
  • 56. Integrated and Balanced Business Portfolio Integrated Building Management System (Building Automation, Security, Fire Detection) Integrated Security solution (CCTV Systems & Access Control System) Energy Management, (Lighting Management, Power distribution and Management, Energy Efficiency, Power reliability, etc… ) Alliance of Zicom’s depth in Security Systems & Schneider’s breadth in Building & Energy Management Systems
  • 57. Integrated solutions in a building Interoperability and openness HVAC control Lighting control Energy monitoring & control Efficient & productive: • Measure and control energy, automate, Renewable energies Green: Make the connection of renewable energy sources easy, reliable and cost-effective Software integration to third party systems Motor control Access control Security provide relevant diagnosis • Manage processes • Make all the utilities of any infrastructure more efficient Critical Power & cooling Reliable: Prevent power outages & quality variance Electrical distribution Safe: Transform and distribute power safely
  • 58. Integrated Building Management Systems (IBMS) Fire Detection Waste Water Management Fire Supp ( Dry ) VESDA Systems Water Leak Systems Ventilation System Elevator Control Energy Metering Paging System Access Control CCTV Systems Intrusion Systems HVAC Systems DG Set Monitoring Lighting Control Chiller Management Perimeter Protection Gate Automation Third Party –
  • 62. System Architecture – Fire Detection & Alarm Main Fire Alarm Panel ( with connectivity to VESDA, Public Address System & Gas based Suppression System) Speakers Amplifiers Mic Controller Public Address System Ethernet LAN Main IBMS Software – Workstation License for Fire Alarm System Integrator Vesda Detectors (Smoke/Heat) Manual Call Point Monitor Module Loop-1 Detectors (Smoke/Heat) Manual Call Point Control Module Loop-8 System Ventilation System Elevator Control Gas Supp ( Dry ) Access Control
  • 63. System Architecture – Access Control 4 reader BIO Readers 4 reader Ethernet LAN Card Readers Main IBMS Software – Workstation License for Access Control System controller Door Contact Lock Card Readers Door Contact Lock controller Door Contact Lock Card Readers Door Contact Lock
  • 64. System Architecture – CCTV System Cameras Cameras LCD 2 LCD 1 Digital Video Recorder
  • 65. System Architecture – Gas based Fire Suppression Piping Smoke Detector Nozzle Cross Zoned Fire Panel Clean agent Gas Cylinders
  • 66. IBMS Environment – Control Actions – Fire example Open All Doors Ground Lifts Start CCTV Recording Start Voice Evacuation Activate Fire Damper Shutdown AHU Remote Notification Cut off Electrical Disable Chiller Activate Exit Sign Start Smoke Extraction Activate Fire Suppression
  • 67. Salient Features of Solution offered Graphics – IBMS
  • 68. Salient Features of Solution offered Reports – Access Control System
  • 69. Salient Features of Solution offered Closed Circuit Television System Directional Motion • Triggers an alarm when motion is detected in a specific direction. • Users have wide flexibility in defining areas of interest and activity thresholds, to minimize false alarms. • Ideal for parking, traffic settings, aass wweellll aass aann eennddlleessss array of other security scenes. Adaptive Motion • Calibrates to scene conditions, allowing the system to distinguish targets from other movement in a scene • Headlight glare, • Leaves blowing, • Ideal for outdoor applications, perimeter detection and parking lots, • Reduces false alarms due to environmental conditions.
  • 70. Salient Features of Solution offered Closed Circuit Television System Vibration Removal • Reduces video shake in applications where cameras are subject to vibration. • Ideal for cameras with long focal lengths & pole-mounted cameras. Object Removal • Allows the user to define an object or area of interest in a scene. • Motion is allowed in the protected zone. • An alarm triggers when a stationary object is removed from the scene.
  • 71. Salient Features of Solution offered Closed Circuit Television System Object Counting • Counts objects when motion detected in a specific direction. • Users have wide flexibility in defining areas of interest and activity thresholds. • An alarm is generated when the threshold is exceeded. Camera Sabotage • Detects when video has been compromised; • For example, a vandal covers a lens or moves a fixed camera away from an intended scene. Abandoned Object • Allows the user to define an object or area of interest in a scene. Motion is allowed in the protected zone. • An alarm triggers when a stationary object is left in the scene.
  • 72. Load Balancing and Failover
  • 73. Network Storage Manager – Hardware Reliability Recording Throughput – 250 Mbps Linux Operating System RAID 6 Architecture Real Time Video , Audio and Data Recording Supports Resolutions – High Definition video Hardware designed to meet Single point of failure Redundant Power Supply Automatic Distributed Load Balancing N+N Failover Across Storage Pool 99.99% Fault tolerant system Built in Diagnostics monitoring provides SNMP Monitoring Huge storage support – 3 TB / 6 TB / 9 TB / 12 TB / 24 TB UL Listed
  • 74. Third Party Systems ●Guard Tour system Datex make Using a proxy pen to autosense RFID tags, specific for guard tour application ●Visitor Management System Schneider make Visitor management software for online appointment enrolment && vveerriiffiiccaattiioonn ●Pedestrian Traffic management turnstiles Motorised turnstile in SS finish with bi-directional access and free egress in case of alam or emergency ●Boom barriers and motorised track gates Articulated boom barrier with RFID based access
  • 75. Integrated System Architecture TCP/IP Workstations Endura Continuum VISTA PA WLD VESDA Access Control CCTV System FAS System BMS System Lighting System Future Requirement
  • 76. Energy Management Tool Salient Features: Draws on real-time information so you accurately see the big picture, or drill down for details to: • Track budgets across organizations and buildings • Respond to and manage service calls • View and manage energy consumption • Handle work orders for suppliers and contractors • Analyze trends and set targets • Develop strategic plans for optimum building performance and cost
  • 85. Different customers, different needs ● Offices ● Data Centers / ITES ● Education / University ● Government & Military ● Healthcare ● Hospitality ● IInnffoorrmmaattiioonn TTeecchhnnoollooggyy ● Life Sciences / Pharmaceutical ● Residential ● Retail ● Transportation Delivering Segment-Specific Expertise
  • 86. Banking / Finance Industry Name : Barclays Banking Services Location : Chennai Value : Rs. 130Lakhs System : BMS Systems Fire Detection System CCTV Systems Public Address System Name : Kotak Bank Location : Mumbai Value : Rs. 300 Lakhs System : Building Management Systems Fire Detection & Alarm Systems Access Control Systems CCTV Systems
  • 87. Banking / Finance Industry Name : HDFC Location : Mumbai Value : Rs. 100 Lakhs System : BMS Systems Fire Detection System CCTV Systems Public Address System Name : HSBC Bank Location : Mumbai, Delhi, Bangalore Value : Rs. 400 Lakhs System : Access Control System CCTV System Fire Alarm system
  • 88. Corporate IT Complexes Name : HCC 247 IT Location : Mumbai Value : Rs. 230 Lakhs. System : BMS Systems CCTV Systems (63 cameras) Gate Automation Name : Lodha IThink Location : Mumbai Value : Rs. 300 Lakhs System : BMS Systems Access Control Systems IP CCTV Systems (100 Cameras) Gate Automation
  • 89. Name : Techno polis IT Park Location : Kolkatta Value : Rs. 100 Lacs System : BMS Systems Corporate IT Complexes Name : Oracle Location : Mumbai Value : Rs. 150 Lakhs System : Fire Detection & Alarm Systems Access Control Systems CCTV Systems Barriers & Turnstiles
  • 90. Name : Bharati Airtel Datacentre Location : Pune Value : Rs.435 Lakhs System : BMS Systems Fire Detection System Public Address System Access Control System Data Centres IP Based CCTV systems Rodent Repellent Water Leak Detection System VESDA System FM 200 based suppression system Public Address System
  • 91. Data Centres Name : Nokia Siemens Networks Location : Chennai / Bangalore / Noida Value : Rs.1000 Lakhs Systems : BMS Systems Fire Detection System Public Address System AAcccceessss CCoonnttrrooll SSyysstteemm Analog CCTV systems Rodent Repellent Water Leak Detection System VESDA System FM 200 based suppression system Public Address System
  • 92. Data Centres Name : WNS Global Location : Pune / Mumbai / Gurgaon / Nashik Value : Rs.1000 Lakhs Systems : Integrated Building Management System Pune Mumbai Fire Detection System (5000 devices) Public Address System (5000 speakers) Access Control System (800 readers) Gurgaon Analog CCTV systems (2000 cameras) Nashik
  • 93. Name : Cognizant Technologies Ltd Location : Pune (2 projects) Value : Rs.180 Lakhs System : BMS Systems Fire Detection System Public Address System CCTV system Name : Cognizant Technologies Software Houses Location : Coimbatore Value : Rs.640 Lakhs System : BMS Systems Fire Detection System Public Address System CCTV system Fire Suppression System VESDA Water Leak Detection System Rodent Repellant System
  • 94. Name : Cognizant Technologies Ltd Location : Chennai Value : Rs.400 Lakhs System : BMS Systems Fire Detection System Public Address System CCTV Analog system Inergen Based Fire Suppression Software Houses Name : Cognizant Technologies Ltd Location : Kolkatta Value : Rs.400 Lakhs System : BMS Systems Fire Detection System Public Address System CCTV Analog system
  • 95. Name : Tata Consultancy Services Ltd Location : Mumbai – Banyan Park Value : Rs.181 Lakhs System : BMS Systems Fire Detection System IP CCTV Systems Public Address System Software Houses Name : Tata Consultancy Services Ltd Location : Pune – Sahayadri Park Value : Rs.340 Lakhs System : BMS Systems 170 AHUs 4 Chillers More than 300 Controllers
  • 96. Name : Tata Consultancy Services Ltd Location : Hyderabad Value : Rs.44Lakhs System : IP CCTV Systems (100 cameras) Software Houses Name : Tata Consultancy Services Ltd Location : Kolkatta Value : Rs.88 Lakhs System : Fire Alarm System IP CCTV System
  • 97. Name : Select City Mall Location : Gurgoan Value : Rs. 360 Lakhs System : BMS Systems Fire Detection System IP Based CCTV Systems Public Address System Malls / Multiplex Industry Name : Ambiance Mall Location : Gurgoan Value : Rs.380Lakhs System : BMS Systems Fire Detection System IP Based CCTV Systems Public Address System
  • 98. Name : Leela Kempinski Location : Gurgoan Value : Rs.380 Lakhs System : BMS Systems Fire Detection System Analog CCTV Systems Public Address System Hotels / Hospitality Industry Name : Courtyard Marriot Location : Ahmadabad Value : Rs. 101 Lakhs System : BMS Systems DG Integration Chiller Integration (Clivet (4) CCTV Systems (76 cameras)
  • 99. Hotels / Hospitality Industry Name : Taj Location : Yeshwantpur, Bangalore Value : Rs.120 Lakhs System : BMS Systems Fire Detection System (1400 Analog CCTV Systems (178) Baggage Scanner System
  • 100. Name : Cipla Location : Baddi Value : Rs. 80 Lakhs System : BMS Systems Pharmaceutical Industry Name : Cipla LLooccaattiioonn :: GGooaa Value : Rs. 25 Lakhs System : BMS Systems Name : Cipla Location : Sikkim Value : Rs. 110 Lakhs System : BMS Systems
  • 101. Name : Royal Bank Of Scotland Location : Gurgaon Value : Rs. 265 Lakhs System : BMS Systems Fire Detection System Water leak Detection System Rodent Repellent System FM200 Suppression Systems VESDA systems Banking / Finance Industry Name : HDFC Bank Ltd Location : Mumbai Value : Rs. 210 Lakhs System : BMS Systems Fire Alarm System (14 Loop) Public Address System Access Control System CCTV Systems (76 IP cameras)
  • 102. Name : Manipal Health Care Location : Delhi Value : Rs. 165 Lakhs System : BMS Systems Fire Detection System Public Address System CCTV System Healthcare Industry Name : Fortis Health care Location : Gurgoan Value : Rs. 40 Lakhs System : BMS Systems
  • 103. Name : Fitness First Location : Mumbai Delhi -2 locations Chennai Value : Rs. 110 Lakhs System : BMS Systems IP CCTV systems Sports / Fitness Industry
  • 104. Magarpatta Builders Our Clients…. Builders / Developers
  • 109. Raising the Level of Appreciation Schneider Electric – Buildings Business - Corporate Presentation, August 2010 61
  • 110. Raising the Level of Appreciation Schneider Electric – Buildings Business - Corporate Presentation, August 2010 62
  • 111. Make the most of your energy™
  • 112. What is a Customer Solutions Value Proposition? ●It is the unique and/or differentiating value our business offers to customers. It is what convinces customers to do business with us over our competition. ●The Schneider Electric model for value propositions: ● A statement that identifies a trend and the implication of that trend to the customer, including a unique solution Schneider Electric can provide to that customer. Schneider Electric - Green Buildings – 2011 1
  • 113. How can value propositions be used? ● Corporate Level ● Enforce strategies, identify unique value to the market, build brand awareness ● Marketing Teams ● As core messaging for global ads, brochures, PR ●Consistency in form and tone will drive thought leadership ● Sales Teams ● Deliver a customer-facing PPT that can be tailored to meet unique customer needs. ● Arming yourself with 3 to 5 formal value propositions empowers you to craft a conversation that reveals how Schneider Electric can build the best solution for a customer. ● With the TIPS (Trends, Implications, Possibilities, and Solutions) methodology at its foundation, a value proposition enables a conversation that clarifies the connection between our solution expertise and the customer’s specific priorities. Schneider Electric - Green Buildings – 2011 2
  • 114. Valuable information on how to use this presentation ● This presentation is designed to help you open discussions about existing building projects and retrofits for customers who are interested in green buildings. ● This presentation targets end users (Corporate Real Estate, CFO, Sustainability VP) and real estate asset and property managers. Opening the door at the C-level gives you the sponsorship you need to get full project buy-in later with facilities. Notes for Sales: These are unique notes from the global segment leader to the sales force about how to use this value proposition effectively. ● The presentation begins with “Trends” (Slide 5). It follows the standard TIPS demand-creation/solution selling methodology used in our C-level sales training courses. Slides 1-3 and the appendix are introduction/background for your information only and should not be included in customer presentations. ● Slides 20-21 are case studies. Some of these might not be relevant, depending on who you are presenting to; please tailor to best reach your particular client. ● The notes section of each slide provides background information. Schneider Electric - Green Buildings – 2011 3
  • 115. Improve financial performance and occupant satisfaction Global Green Buildings, Existing Buildings Value Proposition
  • 116. Green mandates underway worldwide ● European Performance Building Directive requires building owners to make energy performance certificates available to prospective buyers, tenants during a sale or lease transaction.1 ● Energy laws already actively enforced in all the 27 EU member states ● New economies are also creating standards. ● GBL in China is expected to become mandated standard over time ● GRIHA and ECBC in India ● US has strong codes, energy efficiency standards in place; nationwide mandates are pending. ● Requirements already in place for government buildings ● Country-wide energy mandates held up by Senate ● California’s Public Utilities Commission’s net zero requirements2 ● Other state and local governments have own initiatives ● Australia’s Parliament introduced laws that require building owners to disclose energy information when selling a building.3 1 European Commission on Energy, http://ec.europa.eu/energy/efficiency/buildings/buildings_en.htm 2 California Public Utility Commission, http://1.usa.gov/tgr8D9 3 The Star, “Australian Laws to Promote Energy Efficiency,” March 18, 2010 Schneider Electric - Green Buildings – 2011 5
  • 117. Shareholder demand for green is on the rise ● Sustainable companies perform better.1,4 ● Dow Jones Sustainability Indexes track financial performance of leading sustainability-driven companies worldwide; licensees manage over $8B USD.2 ● Studies show significantly negative impact on productivity and return on equity for abandoning Corporate Social Responsibility (CSR) standards.3 ● Global 500 companies demonstrating leadership in carbon disclosure or performance yielded twice the average return than the index as a whole.4 ● Corporate Real estate execs balancing environmental, financial, and workforce issues.5 ● Sustainability is a critical business issue today for 64% of corporate real estate executives of multinational companies. ● 92% consider sustainability criteria in their location decisions. ● Number of CRE execs willing to pay more for green leased space has increased by 35% in 2010 compared to 2009. 1 Ethispshere, World’s Most Ethical Companies, 2011 2 Dow Jones Sustainability Index, SAM, 2010 3 Ethical Stock Indexes: Does Sustainability Pay Off? C. Consolandia, P. Nascenzib, A. Jaiswal-Dale, Italy, US, 2008 4 CDP's Annual Report Finds Sustainable Companies are More Profitable T. Herrera, GreenBiz, September 2011 5 CoreNet Global/Jones Lang LaSalle, 4th Annual Sustainability Survey, 2011 Schneider Electric - Green Buildings – 2011 6
  • 118. And the public wants green, too… ● Public sentiment is pushing for green. ● 1,049 American mayors have committed to Kyoto Protocol targets, representing 85 million Americans.1 ● 677 university presidents have signed the American College and University Presidents Climate Commitment to accelerate progress towards climate neutrality and sustainability.2 ● CSR has increased: many companies listed in the world’s leading stock markets now issue sustainability reports. 1 The US Mayors Climate Protection Agreement; http://www.usmayors.org/climateprotection/documents/mcpAgreement.pdf 2 The American College and University Presidents Climate Commitment; http://www.presidentsclimatecommitment.org Schneider Electric - Green Buildings – 2011 7
  • 119. Real estate market says it wants green ●Investors recognising that sustainability makes financial sense.1 ● 64% of property companies and institutional investment in Europe embed sustainability in their investment strategy. ● 62% of investors in Europe plan to invest significantly more in green buildings in the future. ●Investors and asset managers investing to assess how green portfolios are.2 ● Leading pension asset managers in the world have signed up as members of the GRESB Foundation, representing $1.7 trillion in aggregate assets under management. ● Top real estate owners, investors, and financial institutions, including Jones Lang LaSalle and Deutsche Bank, joined Greenprint Foundation, committed to reducing carbon emissions across the global property industry.3 1 Union Investment Survey, 2010 2 Global Real Estate Sustainability Benchmark; http://gresb.com/ 3 Greenprint Foundation; http://greenprintfoundation.org/ Schneider Electric - Green Buildings – 2011 8
  • 120. Early adopters already benefit from improved financial performance of building portfolio ● Studies in USA, UK, Australia, and France already show better financial performance for green buildings.1,2,3,4,5 ● Office buildings with 5.0% 10.0% 9.0% 8.0% 7.0% 6.0% Australia’s Green Star: returns for office market Annualised 2 year returns to December 2010 environmental ratings in Australia deliver better returns for owners in capital growth, rental yield.6 Non rated all stars 4 star 5 star 6 star Non rated return Source: IPD Research 4.0% 3.0% 2.0% 1.0% 0.0% 1 Doing green by doing good? An analysis of the financial performance of Green Office Buildings in the USA, RICS research, 2009 2 Environmental Performance: a Global Perspective on Commercial Real Estate, Maastricht University, 2010 3 Europe Real Estate Yearbook, 2009 4 Who pays for Green? The economics of sustainable buildings, CB Richard Ellis, 2009 5 Effect of LEED Ratings and Levels on Office Property Assessed and Market Values, S. Dermisi, Journal of Sustainable Real Estate, 2009 6 Property Council of Australia/IPD Green Property Investment Index, March 2011 Schneider Electric - Green Buildings – 2011 9
  • 121. To remain competitive, existing buildings must incorporate green innovations Existing buildings without high-performance green measures may: ● Be more expensive to condition, operate, and maintain. Occupancy Rate (%) Rent $/sq. ft Overall (LEED, Energy Star, and non-labelled 78.63 18.00 ● Run the risk of high vacancy rates. ● Face quick asset value depreciation. ● Give tenants more negotiation power over lower rental rates.1 buildings) Median LEED Multi-tenant Median2 99.00 25.92 Greening existing buildings can protect and increase property value.3 1What is the effect of eco-labelling on office occupancy rates in the USA?, Fuerst and McAllister, RICS research, 2010 2 Ibid. 3 Building and Construction Authority (BCA) and the Department of Real Estate (DRE) in National University of Singapore (NUS) Study, 2011 Schneider Electric - Green Buildings – 2011 10
  • 122. The business case for green buildings Commercial building owners Commercial building tenants Increased rental rates Lower operating costs Attracting tenants Healthier, cleaner indoor environmental quality Cost effective Immediate and ●Operating costs decrease 8.5% for existing building projects ●Building value increases 6.8% for existing building projects ●Return on investment improves 19.2% for existing building measureable results Competitive differentiation PR and community benefits Risk mitigation Contribution to triple bottom line Source: The US Green Building Council, The Business Case for Green Building projects ●Occupancy increases 2.5% for existing building projects ●Rent increases 1% for existing building projects1 1 McGraw Hill Construction, Green Outlook 2011: Green Trends Driving Growth, 2010 Schneider Electric - Green Buildings – 2011 11
  • 123. Investors, building owners, and occupants have multiple options for reaping benefits ● Compliance with standards OR high-performance life cycle design? ● Retrofit building with sustainable features in mind ● Create comprehensive Operation & Maintenance (O&M) strategy for all buildings in portfolio ● Obtain full certification (i.e. LEED O&M or BREEAM In-Use) ● Utilize a green lease While incremental improvements are beneficial, the real gains accrue to those who invest in high-performance measures and attain green building certification –in design phase and during operation. Schneider Electric - Green Buildings – 2011 12
  • 124. We guide clients to green building solutions for certification and high-performance Life-cycle Evaluation/ Retrofit Planning/ Assessment Design / Construction Operation & Maintenance New Construction Existing Buildings OPEX, CO2 footprint Green Value, business productivity ● Energy Efficiency Service ● Audit, Inspection, EPC, Retro-Cx ● Critical System Maintenance & Retrofit ● Energy Management Services Green Value, CAPEX ● Green Building Consultancy ●Green Building Certification ●Energy Modeling ●Engineering and Design ● Building Converged Solutions ● Energy Management Platform Green Buildings Solutions Business Drivers Schneider Electric Offers Schneider Electric Solutions Energy Management Services Schneider Electric - Green Buildings – 2011 13
  • 125. Existing building life cycle solutions We implement a customised upgrade plan for each building using innovative and proven business models Green Building Solutions Preparation Implementation Systems Installation Energy Services Solutions selection Follow up Monitoring and Analysis Portfolio planning Upgrade planning Solution Architect Certification Consulting Schneider Electric - Green Buildings – 2011 14
  • 126. Our Energy Management Services offering Supply services Demand Services around the optimised supply of energy from customer and utility perspective (“before the meter”) services Commercial services Services around the optimised use of energy (“behind the meter”) Services supporting supply or use of energy Schneider Electric - Green Buildings – 2011 15
  • 127. Services for every side of energy • Energy sourcing, rate/tariff optimization • Demand response management • Risk assessment and reliability services Supply services Demand • Energy/emissions audits and benchmarks • Monitoring and analysis • Design, engineering, and retrofit consulting • Performance contracting • Certification services • Consultative services services Commercial services Schneider Electric - Green Buildings – 2011 16
  • 128. Critical success factors of energy management Schneider Electric - Green Buildings – 2011 17
  • 129. Answers that transform energy into an asset Energy & Sustainability Consulting ●Strategic Energy Planning ●Sustainability Roadmaps ●Certification Assessments ●Energy Market Intelligence ●Energy Rebates & Incentive Support Energy Procurement Services ●Energy Sourcing ●Renewable Asset Management ●Rate & Tariff Analysis ●Demand Response ●Energy Risk Management What is my strategy? Make a comprehensive plan that fits your goals and charts your progress. How do I buy? Negotiate the best terms with every supplier and minimize risk. Power Reliability & Metering ●Metering Design & Commissioning ●Third-party Systems Integration ●Remote Energy Monitoring ●Emergency Power Supply Systems ●Power System Control Infrastructure & Efficiency Upgrades ●Design/Build Energy Projects ●Performance Contracting ●Mechanical & HVAC Retrofits ●Renewable Energy Solutions ●Systems Automation & Integration Measurement & Reporting ●Performance Assurance ●Energy & Carbon Reporting ●Operations & Maintenance Support ●Sequence of Events Reporting ●Energy Data Analysis How do I control? Monitor your operations to ensure reliability, uptime, power quality and billing accuracy. How do I optimize? Execute targeted efficiency projects with ROI that can be proven. How am I performing? Use robust support services and reporting software to ensure optimum performance. Schneider Electric - Green Buildings – 2011 18
  • 130. We deliver an integrated platform to enable high-performance buildings Enterprise sustainability management Emissions & water efficiency reporting Opportunity monitoring & forecasting Renewable energies & EV charging Active Energy Management™ Architecture from Power Plant to Plug™ Intelligent power & motor control Critical power & cooling Voice data image HVAC control Lighting control Energy visibility Energy monitoring & control Access control Video surveillance Schneider Electric - Green Buildings – 2011 19
  • 131. Earth Rangers using Schneider Electric solution to upgrade to LEED Platinum ● "To upgrade to LEED Platinum, we have to continue to reduce energy usage. Schneider Electric's system will help us achieve this goal…to the point where we are completely self-sustainable." - Peter Kendall, Executive Director, Earth Rangers Canadian organization makes children aware of environmental impact, inspiring them with a lasting passion to build a green future • Headquarters building is 80% below the national average energy usage of a standard building. • EcoStruxure solution includes power, building, and security management. • Our solution allows for real-time, on-line monitoring of the building, creating a virtual centre to expand the Earth Rangers' visibility and learning opportunities. Schneider Electric - Green Buildings – 2011 20
  • 132. Energy savings retrofit will save Musgrove Park Hospital £17 million ● “We are excited to be leading the way in introducing energy efficiency on this scale in the NHS.” -Jo Cubbon, Chief Executive of Taunton and Somerset NHS Foundation Trust Project will reduce average energy consumption by over 40% and cut carbon emissions by 43% •Implementation of 180 technical energy saving solutions will save Musgrove Park Hospital in Taunton £17 million over 20 years. •Fully self funding project with the costs of replacing old energy inefficient infrastructure, equipment and £2.5 million in essential estate projects financed by the fuel savings achieved— meaning there is zero cost to the taxpayer. Schneider Electric - Green Buildings – 2011 21
  • 133. Let us help you step up to high-performance green buildings that sustain results over time Building owners gain value in green—whether a single building or an enterprise-wide high-performance certified green building project. Why Schneider Electric? ● Expertise from a partner present during every step of your project ● Green building certification and energy management services from accredited professionals ● Engineering ● Project management ● On-site installation and commissioning of technical systems ● Full integration through EcoStruxure system architecture—across all the domains of an enterprise, ensuring scalable and future-proof systems. ● Proven track record of seamlessly delivering results that will increase property value and rental rates, attract and retain tenants, improve stock performance and help you differentiate from the competition. ● Verified results to help you meet CSR goals and improve public, market and leadership efficacy perceptions of your company. Schneider Electric - Green Buildings – 2011 22
  • 134. Schneider Electric delivers high-performance green buildings that sustain results over time Green mandates, increased public pressure, and rising energy costs are driving the demand to build green. Companies that embrace these trends will be rewarded with better business outcomes—like improved stock performance, increased asset value and rental rates, increased occupancy and tenant retention rates, improved employee productivity and well-being, and fulfilment of corporate social responsibility goals. Schneider Electric is uniquely qualified to deliver on the promise of green and the triple bottom line. We offer energy management and certification expertise at all phases of a building’s life cycle—from the integrative design/build process, to systems installation and commissioning, to ongoing energy management services. Only Schneider Electric is positioned to help you make the most of your energy as your Energy Manager | Energy Expert | Green Partner. Schneider Electric - Green Buildings – 2011 23
  • 135. What’s next? ●Visit one of our clients who has achieved full integration of building and energy management ●Meet with Schneider Electric’s program manager and energy specialist to discuss your requirements for your next retrofit project ●Learn how you will achieve your objectives Schneider Electric - Green Buildings – 2011 24
  • 136. Schneider Electric - Green Buildings – 2011 25
  • 137. High-performance green building specification is lost in traditional processes Prelim retrofit plan Detail retrofit scope Working drawings & specs End User Property Developer Construction Manager Consultant Architect Connection Point Green Buildings Technology Providers Tender (bidding) Solution Architect Planning & scheduling Construction operations Commissioning Integrators/ Installers Professional and Trade Responsibilities (Functional gaps) Building Retrofit Process (Management discontinuities) Operational Islands (Ineffective coordination; poor communication) Schneider Electric - Green Buildings – 2011 26
  • 138. Reach green building goals with a Green Building Solution Architect End User Property Developer Construction Manager Consultant Architect Connection Point Green Buildings A Green Buildings Solution Architect: ●Sits on the core retrofit team ●Is a single point of contact for building technologies Technology Providers Integrators/ Installers Technology Solutions Solution Architect Green Building Solutions Schneider Electric bridges gaps in the model with expertise and EcoStruxureTM integrated system architecture ●Understands and participates in the integrative retrofit process ●Designs an integrated building solution through EcoStruxureTM system architecture ●Provides performance-based design (instead of traditional functional base design) in order to deliver ongoing high performance in operational phase Schneider Electric - Green Buildings – 2011 27
  • 139. Consumers Consumers Active Residential Active Energy Management Services and the Smart Grid Communication and software at all levels “Smart Grid” Utility network Consumers Transmission Distribution Centralised Generation Industry Buildings Data Centres Infrastructure Electric Vehicles & Energy Storage Distributed Generation Active Energy Efficiency: Renewable Energy Plants Distributed Generation Energy visibility & Means to act Schneider Electric - Green Buildings – 2011 28
  • 140. Consumers Consumers Active Energy Mgt Services - Supply Side Residential Active Communication and software at all levels “Smart Grid” Utility network Consumers Transmission Distribution Centralised Generation Supply Services • Energy sourcing, rate/tariff optimization Industry Buildings • Demand response management Data Centres Infrastructure Electric Vehicles & Energy Storage Active Energy Efficiency: Energy visibility & Means to act Renewable Energy Plants Distributed Generation Distributed Generation Schneider Electric - Green Buildings – 2011 29
  • 141. Consumers Consumers Active Energy Mgt Services - Demand Side Residential Active Communication and software at all levels “Smart Grid” Utility network Consumers Transmission Distribution Centralised Generation Demand Services • Risk assessment and reliability services Industry Buildings Data Centres Infrastructure (backup/continuity) • Energy/emission audits and benchmarks • Energy/emission monitoring and analysis • Design, engineering and retrofit consulting Active Energy Efficiency: Energy visibility & Means to act Electric Vehicles & Energy Storage • Performance contracting Renewable Energy Plants Distributed Generation Distributed Generation Schneider Electric - Green Buildings – 2011 30
  • 142. Energy Mgt Services - Commercial Services Consumers Consumers Active Residential 3 Active Communication and software at all levels “Smart Grid” Utility network Consumers Transmission Distribution Centralised Generation Industry • Certification services • Consultative services Buildings Data Centres Infrastructure 3 Electric Vehicles & Energy Storage Distributed Generation Active Energy Efficiency: Commercial Services Renewable Energy Plants Distributed Generation Energy visibility & Means to act Schneider Electric - Green Buildings – 2011 31
  • 143. What is a Customer Solutions Value Proposition? ●It is the unique and/or differentiating value our business offers to customers. It is what convinces customers to do business with us over our competition. ●The Schneider Electric model for value propositions: ● A statement that identifies a trend and the implication of that trend to the customer, including a unique solution Schneider Electric can provide to that customer. Schneider Electric - Green Buildings – 2011 1
  • 144. How can value propositions be used? ● Corporate Level ● Enforce strategies, identify unique value to the market, build brand awareness ● Marketing Teams ● As core messaging for global ads, brochures, PR ●Consistency in form and tone will drive thought leadership ● Sales Teams ● Deliver a customer-facing PPT that can be tailored to meet unique customer needs. ● Arming yourself with 3 to 5 formal value propositions empowers you to craft a conversation that reveals how Schneider Electric can build the best solution for a customer. ● With the TIPS (Trends, Implications, Possibilities, and Solutions) methodology at its foundation, a value proposition enables a conversation that clarifies the connection between our solution expertise and the customer’s specific priorities. Schneider Electric - Green Buildings – 2011 2
  • 145. Valuable information on how to use this presentation Notes for Sales: These are unique notes from the global segment leader to the sales force about how to use this value proposition effectively. ● This presentation is designed to help you open discussions about new construction projects for customer who are interested in green buildings. ● This presentation targets end users (Corporate Real Estate, CFO, Sustainability VP) and real estate developers. Opening the door at the C-level gives you the sponsorship you need to get full project buy-in later with facilities. ● The presentation begins with “Trends” (Slide 5). It follows the standard TIPS demand-creation/solution selling methodology used in our C-level sales training courses. Slides 1-3 and the appendix are introduction/background for your information only and should not be included in customer presentations. ● Slides 16-18 are case studies. Some of these might not be relevant, depending on who you are presenting to; please tailor to best reach your particular client. ● The notes section of each slide provides background information. Schneider Electric - Green Buildings – 2011 3
  • 146. Improve profitability and cash flow with green buildings Global Green Buildings, New Construction Value Proposition
  • 147. Green mandates underway worldwide ● European Performance Building Directive requires nearly zero-energy buildings (NZEB) for all buildings built after 20201 ● Energy laws already actively enforced in all the 27 EU member states ● New economies are also creating standards ● GBL in China is expected to become mandated standard over time ● GRIHA and ECBC in India ● US has strong codes, energy efficiency standards in place; nationwide mandates are pending ● Requirements already in place for government buildings ● Country-wide energy mandates held up by Senate ● California’s Public Utilities Commission’s net zero requirements2 ● Other state and local governments have own initiatives 1 European Commission on Energy, http://ec.europa.eu/energy/efficiency/buildings/buildings_en.htm 2 California Public Utility Commission, http://www.cpuc.ca.gov/NR/rdonlyres/6C2310FE-AFE0-48E4-AF03- 530A99D28FCE/0/ZNEActionPlanFINAL83110.pdf Schneider Electric - Green Buildings – 2011 5
  • 148. Public and shareholder demand for green is on the rise ● Sustainable companies perform better1 ● Dow Jones Sustainability Indexes track financial performance of leading sustainability-driven companies worldwide; licensees manage over $8B USD.2 ● Studies show significantly negative impact of productivity and return on equity for abandoning Corporate Social Responsibility (CSR) standards.3 ● Public sentiment is pushing for green ● 1,049 American mayors have committed to Kyoto Protocol targets, representing 85 million Americans.4 ● 677 university presidents have signed the American College and University Presidents Climate Commitment to accelerate progress towards climate neutrality and sustainability.5 ● CSR reporting has increased: many companies listed in the world’s leading stock markets now issue sustainability reports. ● 64% of Germany’s DAX 30, 48% of France’s CAC 40, 22% of the UK’s FTSE 100 and 13% of the US’ S&P 5006 1 Ethispshere, World’s Most Ethical Companies, 2011 2 Dow Jones Sustainability Index, SAM, 2010 3 Ethical Stock Indexes: Does Sustainability Pay Off? C. Consolandia, P. Nascenzib, A. Jaiswal-Dale, Italy, US, 2008 4 The US Mayors Climate Protection Agreement; http://www.usmayors.org/climateprotection/documents/mcpAgreement.pdf 5 The American College and University Presidents Climate Commitment http://www.presidentsclimatecommitment.org 6 Green Economy Post, T. de Morsella, 2009 Schneider Electric - Green Buildings – 2011 6
  • 149. Real estate market says it wants green ●Investors recognising that sustainability makes financial sense1 ● 64% of property companies and institutional investment in Europe embed sustainability in their investment strategy ● 62% of investors in Europe plan to invest significantly more in green buildings in the future ●Real estate execs balancing environmental, financial, and workforce issues2 ● Sustainability is a critical business issue today for 64% of Corporate Real Estate (CRE) executives of multinational companies ● 92% consider sustainability criteria in their location decisions ● Number of CRE execs willing to pay more for green leased space has increased by 35% in 2010 compared to 2009 1 Union Investment Survey, 2010 2 CoreNet Global/Jones Lang LaSalle, 4th Annual Sustainability Survey, 2011 Schneider Electric - Green Buildings – 2011 7
  • 150. Early adopters already benefit from improved financial performance of building portfolio ● Studies in USA, UK, Australia, and France already show better financial performance for green buildings.1,2,3,4,5 ● Office buildings with 5.0% 10.0% 9.0% 8.0% 7.0% 6.0% Australia’s Green Star: returns for office market Annualised 2 year returns to December 2010 environmental ratings in Australia deliver better returns for owners in capital growth, rental yield.6 4.0% 3.0% 2.0% 1.0% 0.0% Non rated all stars 4 star 5 star 6 star Non rated return Source: IPD Research 1 Doing green by doing good? An analysis of the financial performance of Green Office Buildings in the USA, RICS research, 2009 2 Environmental Performance: a Global Perspective on Commercial Real Estate, Maastricht University, 2010 3 Europe Real Estate Yearbook, 2009 4 Who pays for Green? The economics of sustainable buildings, CB Richard Ellis, 2009 5 Effect of LEED Ratings and Levels on Office Property Assessed and Market Values, S. Dermisi, Journal of Sustainable Real Estate, 2009 6 Property Council of Australia/IPD Green Property Investment Index, March 2011 Schneider Electric - Green Buildings – 2011 8
  • 151. To remain competitive, new buildings must incorporate green innovations New buildings without high-performance green measures may: ● Be more expensive to condition, operate, and maintain Occupancy Rate (%) Rent $/ft2 Overall (LEED, Energy Star, and non-labeled 78.63 18.00 ● Run the risk of high vacancy rates ● Face quick asset value depreciation ● Result in costly design rework buildings) Median LEED Multi-tenant Median1 99.00 25.92 1What is the effect of eco-labeling on office occupancy rates in the USA?, Fuerst and McAllister, RICS research, 2010 Schneider Electric - Green Buildings – 2011 9
  • 152. Cost benefits of green buildings Commercial building owners Commercial building tenants Increased rental rates Lower operating costs Attracting tenants Healthier, cleaner indoor environmental quality Cost effective Immediate and ● Operating costs decrease 13.6% for new construction and 8.5% for existing building projects ● Building value increases 10.9% for new construction and 6.8% existing building projects ● Return on investment improves 9.9% for measureable results Competitive differentiation PR and community benefits Risk mitigation Contribution to triple bottom line new construction and 19.2% existing building projects ● Occupancy increases 6.4% for new construction and 2.5% existing building projects ● Rent increases 6.1% for new construction and 1% existing building projects Source: McGraw Hill Construction, Green Outlook 2011: Green Trends Driving Growth, 2010 Source: The US Green Building Council, The Business Case for Green Building Schneider Electric - Green Buildings – 2011 10
  • 153. Investors and building owners have multiple options for reaping benefits ● Compliance with standards OR high-performance life cycle design? ● Design building with sustainable features in mind ● Sometimes, green intent doesn’t make it into final plans ● Create comprehensive Operation & Maintenance (O&M) strategy for all new buildings built ● Obtain full certification (i.e. LEED NC and later O&M rating) While incremental improvements are beneficial, the real gains accrue to those who invest in high-performance measures and attain green building certification –in design phase and during operation. Schneider Electric - Green Buildings – 2011 11
  • 154. We guide clients to green building solutions for certification and high-performance Life-cycle Evaluation/ Retrofit Planning/ Assessment Design / Construction Operation & Maintenance New Construction Type of Building High End Office, University Government buildings Existing Buildings Type of Building Education, Offices, Hospital, Government buildings Hotel, Retail, Life Sciences OPEX, CO2 footprint Green Value, business productivity ● Energy Efficiency Service ● Audit, Inspection, EPC, Retro-Cx ● Critical System Maintenance & Retrofit ● Energy Management Services Green Value, CAPEX ● Green Building Consultancy ●Green Building Certification ●Energy Modeling ●Engineering and Design ● Building Converged Solutions ● Energy Management Platform Green Buildings Solutions Business Drivers Opportunity Solutions Schneider Solutions Energy Management Services Schneider Electric - Green Buildings – 2011 12
  • 155. High-performance green building specification is lost in traditional processes Prelim.design Detail design Working drawings & specs End User Property Developer Construction Manager Consultant Architect Connection Point Green Buildings Technology Providers Tender (bidding) Solution Architect Planning & scheduling Construction operations Commissioning Integrators/ Installers Professional and Trade Responsibilities (Functional gaps) Building Delivery Process (Management discontinuities) Operational Islands (Ineffective coordination; poor communication) Schneider Electric - Green Buildings – 2011 13
  • 156. Reach green building goals with a Green Building Solution Architect End User Property Developer Construction Manager Consultant Architect Connection Point Green Buildings A Green Buildings Solution Architect: ●Sits on the core design team ●Is a single point of contact for building technologies Technology Providers Integrators/ Installers Technology Solutions Solution Architect Green Building Solutions Schneider Electric bridges gaps in the model with expertise and EcoStruxureTM integrated system architecture ●Understands and participates the integrative design/build process including Building Information Modeling ●Designs an integrated building solution through EcoStruxureTM system architecture ●Provides performance-based design (instead of traditional functional base design) in order to deliver ongoing high performance in operational phase Schneider Electric - Green Buildings – 2011 14
  • 157. We deliver smarter, converged solutions designed for high performance Interoperability and openness Efficient & Productive •Measure and control energy, automate, provide relevant diagnosis •Manage processes Convergence to third party systems Renewable energies Electrical vehicle charging HVAC control •Make all the utilities of any infrastructure more efficient Reliable •Prevent power outage and quality variance Safe •Protect people and assets •Transform and distribute power safely Green •Make the connection of renewable energy sources easy, reliable and cost-effective Lighting control Energy monitoring & control Energy visibility Critical power & cooling IT data Electrical distribution Access control Video surveillance Schneider Electric - Green Buildings – 2011 15
  • 158. Genzyme Center depends on Schneider Electric to control entire LEED building ●Schneider Electric is “the brain that monitors everything in the building.” – Lou Capozzi, Facilities Manager Headquarters building in US earned LEED® Platinum rating. • Intelligent, integrative planning & design, along with EcoStruxureTM system architecture helped • reduce projected overall energy cost by about 42% • reduce water usage by 34% below standard established by 1992 Energy Policy Act • Environmental features have made employees happier and more productive: • Sick time reduced by 5% • 88% employees report improved well-being • 72% employees report improved alertness & productivity Schneider Electric - Green Buildings – 2011 16
  • 159. Orchard Ostrava center trusts complete solution from Schneider Electric ●With the integration of Schneider Electric technologies, The Orchard boasts high building performance and guaranteed energy savings The Orchard, a commercial office and hotel center in Czech Republic, earned BREEAM® Excellent rating • Schneider Electric supplied a complete solution to virtually all of the Orchard’s systems, including HVAC; security; energy management/monitoring; uninterrupted power supply; and medium, high voltage • All the systems are monitored, measured, and controlled in a single, command-central location Schneider Electric - Green Buildings – 2011 17
  • 160. Delta Electronics maximises LEED rating with the help of Schneider Electric ●Schneider Electric was involved in the design phase of this project to understand full client needs and support goal of achieving highest level of green building certification Company’s headquarters in India maximizes LEED® rating with Schneider Electric’s portfolio of integrated solutions. •Schneider Electric’s solution provides: • Integration of systems to achieve energy efficiency • Dashboard to make energy use visible • Safety of people and assets with electrical distribution system, access control and video surveillance Schneider Electric - Green Buildings – 2011 18
  • 161. Schneider Electric delivers high-performance green buildings that sustain results over time Green mandates, increased public pressure, and rising energy costs are driving the demand to build green. Companies that embrace these trends will be rewarded with better business outcomes—like improved stock performance, increased asset value and rental rates, increased occupancy and tenant retention rates, improved employee productivity and well being, and fulfilment of corporate social responsibility goals. Schneider Electric is uniquely qualified to deliver on the promise of green and the triple bottom line. We offer energy management and certification expertise at all phases of a building’s life cycle—from the integrative design/build process, to systems installation and commissioning, to ongoing energy management services. Only Schneider Electric is positioned to help you make the most of your energy as your Energy Manager | Energy Expert | Green Partner. Schneider Electric - Green Buildings – 2011 19
  • 162. End Customers Main Value Proposition Needs Simple to use aesthetic solutions Improved functionality in the guestroom Connected to the world Better service through communicative solutions Guest enabled environmental impact reduction Secured hotel environment for public and private areas Safe hotel environment for Emergency situation Continuity of service reliable processes Guest Delight Peace of Mind Differentiating offer versus competition ($+) Reduced cost of the integration of the multiple systems of the hotel (Clock-/ $-) Reduced number of system to manage the hotel ($- / Job easier) Shorter installation time world wide consistency ($- / Clock -) Reduced Energy Consumption better understanding of cost ($-) Reduced operating cost through better servicing ($-) Environmental Friendly Operation Operational Excellence Boost the Hotel Business – Francois Carle – 2008 41
  • 163. Operational Excellence - Energy Savings Customer Expectations Optimization of Heating, Air Conditioning, Water heating, Lighting Autonomous, distributed or centralized systems Presence Detectors, Door Windows open detection Information exchange with guest management system Optimization of water heating Use of renewable energy …
  • 164. Operational Excellence - Integration Customer Expectations
  • 165. Operational Excellence - Environmental Friendly Customer Expectations Reduction of energy consumption / CO2 Eco-design of products ISO 14001 Factory ROHS Directive Participation to the Global Compact program from the United Nation Development and use of renewable energy solutions
  • 166. Main Targeted Customer Applications Guest Room Control The Guestrooms represent around 70% of the space in an hotel and are the center of the Guest experience. Lighting, temperature blinds, safe, Mini-bar, Door-entry system are some key elements of the room. Innovative solutions can reduce the energy consumption and increase the customer experience. Integration of the Guestroom to the Building Management System Property Management System (ex: Fidelio) can as well increase value proposition. Building Management Hotels are complex buildings with several processes working in parallel : Specialized Guest Management systems (ex:Fidelio), Specialized Entertainment Systems (ex:Quadriga), HVAC Management systems (ex:Vista), Entry CCTV Systems (ex:TAC) Those systems needs a strong IP infrastructure and a centralized point of control. Main benefit is the reduction of the investment, the maintenance cost and the increase of visibility on all the different processes. This solutions need to be adapted to the size and the complexity of each Hotel. Electrical Efficiency Hotels are very sensitive to Energy Consumption and communicate on Environmental Friendly approach. HVAC, Hot Water, Lighting needs are found in public and private parts of the Hotels. Schneider Energy Efficient solutions can be adapted to the Hotel market taking into account the importance of the Guest comfort versus the economy.
  • 167. Building Management Architecture ED TAC Vista Or Continuum Video On Demand IP Network GMS lie Fidelio Or Opera CCTV CCbbuuss NNeettwwoorrkk For Lobby Corridor KNX Network For Guestroom LON Network For Backoffice Access Control Integrated Architecture should be demonstrated in Hotel Competency Center in Dubai Unified IP Network. Convergence towards IP is a strong trend in Hotel industry. Gateway with Guest Management Systems
  • 168. Mandarin Oriental Project Examples Mandarin Oriental 9500 rooms in 20 countries with 16 hotels in Asia, 12 in America, 7 in Europe 6 North Africa 15 under development in Riviera Maya, Mexico and Hainan Island, China (2007), Barcelona, Boston and Beijing (2008), Dallas, Chicago, Las Vegas, Macau, Marrakech, Turks and Caicos and Grand Cayman (2009) and Guangzhou, Taipei and Paris (2010). Last Hotel References Chiang-Mai (Thailand) – 144 rooms - ISC 200 kEuro Landmark (Hong Kong) – 113 rooms – ISC 400 kEuro Flagship (Hong Kong) – 502 rooms – ISC 800 kEuro Current project in MO Munich, Barcelona Paris Scope of Schneider Offer in MO Barcelona Low Voltage equipment Room Control based on Clipsal Ulti in collaboration with Inncom Building Management System in negotiation phase.
  • 169. Hesperia Tower - 5* Hotel Project Examples Hesperia 51 hotels with 45 in Spain / More than 7500 rooms available Key Hotel Information 280 rooms 20 suites - 80m – 26 floors Convention Center of 5000 m2 – Sport Center – Hesperia HQ Scope of Schneider Offer – 700 k Euro All electrical equipment are provided by Schneider (except the Fire Detection from Siemens) – Local agreement Medium Voltage Cubicles Transformers Low Voltage cubicles including PM710 for power quality Unica Top for rooms and common area HVAC and Lighting control with TAC Vista Development Similar agreement in preparation in Venezuela 17 new hotels in Poland during the next 5 years 1 hotel in St Petersburg
  • 170. Le Méridien Montparnasse Scope of offer was a differentiating factor – Low Medium voltage, transformers, retrofit and maintenance service – Support 24/24h Visit of the French National Assembly building to present our solutions and support to define the needs Installation through an installer The Ritz Paris Project Examples Support on defining the needs Collaboration with the English consultant Low Medium voltage, HVAC Building Management system Retrofit offer with maintenance and 24/24h support
  • 171. Specialist solutions Project Examples Hotel 24 floors, 550 rooms Need : Telephone, Message service, High speed Internet, Email in every rooms. Video conferencing in the conference room Differentiating factors Partnership with a data system integrators – Lifetime warranty Global data offer : cables, connectors with common aesthetic than other wiring accessories, Cabinets every 3 floors Full installation in less than 10 months organized per group of 4 floors to limit Marriott Hotel Sydney customer impact
  • 172. Integrated Solutions Project Examples Moon Palace Hotel - Cancun Centralized management of the HVAC (Ex : detection of door windows open to stop air conditioning) Management of the Lighting system CCTV security system Communication with third party systems Boost the Hotel Business – Francois Carle – 2008 59
  • 173. Healthcare Security Sales Guide September 2010 Make the most of your energySM
  • 174. This material is confidential and for internal use only. Summary Introduction.....................................................................................................3 Market opportunity.........................................................................................4 Technology ..................................................................................................4 Growth projections.......................................................................................5 Organisations that impact healthcare security.............................................7 Accreditation organisations...........................................................................7 Other influential organisations.......................................................................7 Organisation and key roles.............................................................................9 Organisational structure................................................................................9 Key security roles in healthcare facilities........................................................9 Security budget............................................................................................11 Healthcare security needs...........................................................................12 Security risks..............................................................................................12 High-risk areas ..........................................................................................13 Adverse events...........................................................................................15 Sensitive security issues.............................................................................16 Schneider Electric’s value proposition for healthcare safety......................18 Improve patient, visitor, and staff safety ......................................................18 Help to improve staff productivity................................................................18 Regulatory compliance and reporting..........................................................19 Help to improve financial performance (OpEx).............................................19 Design a better hospital, and deliver it on target..........................................19 Reduce investment costs (CapEX)..............................................................19 Sales strategy...............................................................................................20 Learn the segment.....................................................................................20 Develop key relationships............................................................................20 Uncover needs ..........................................................................................21 Start small..................................................................................................21 Pricing........................................................................................................21 Deliver excellent customer service..............................................................21 Competition..................................................................................................22 Healthcare resources...................................................................................23 Schneider Electric resources.......................................................................26
  • 175. This material is confidential and for internal use only. Healthcare Security Sales Guide | 3 Introduction As mentioned in our internal segment knowledge guide, Introduction to the Healthcare Market, hospital facilities are among the most complex environments and typically have a high demand for integrated systems. In recent years, growth in this market has outpaced many other segments. Even in a down economy, healthcare tends to be more resilient than other segments, making it a very attractive market to pursue. Hospitals have significant security needs and have to work within remarkably tight budgets. On the other hand, healthcare facilities have a low risk tolerance and require specialized application knowledge which, when coupled together, may present a significant barrier to entry. In addition, North American hospitals are faced with the uncertainty of what the Healthcare Reform will mean for healthcare security. This guide specifically addresses security opportunities within hospitals. For general information on the healthcare market, refer to Introduction to the Healthcare Market. While this guide is intended for a global audience, note that many influential healthcare organisations are based in the U.S. Examples include the American Hospital Association, the Joint Commission, and the International Association for Healthcare Security and Safety. Accordingly, much of the existing research material that is published is focused on the U.S.
  • 176. This material is confidential and for internal use only. Healthcare Security Sales Guide | 4 Market opportunity According to Frost and Sullivan’s 2008 World Healthcare Security Market report, there are seven key market drivers for growth in the healthcare security market: 1 1. Compliance with government initiatives and regulations 2. General growth and demand for healthcare services 3. Technological advances in security applications 4. Concern for patient safety 5. Concern for staff safety 6. Increase in associations championing healthcare security 7. A high replacement rate of security devices in other segments Hospitals have high security needs. They are open 24/7, usually employ large numbers of employees, and patients and visitors can come and go freely. In addition, they have expensive assets and controlled prescription drugs on site. Consider the following statistics: • The U.S. National Centre for Missing and Exploited Children (NCMEC) estimates that approximately 50% of infant abductions in the U.S. occur in hospitals. • One in five nurses has been assaulted 20+ times in the past 3 years, leading 67% of them to consider leaving their job because they do not feel safe. Healthcare facilities are looking for solutions to help prevent these issues as well as patient elopement, and in addition, protect assets and prescription drugs. Technology To address these crucial needs, common physical security applications in hospitals include: • Access control • Intrusion detection • Video surveillance • Intercoms and video door phones • Walk-through magnetometer • X-ray scanners • Parking management In addition, there are several other applications that are relevant to the security program and can offer more comprehensive benefits if they are integrated with the physical security system. Examples include: • Emergency call systems • Visitor management • Infant protection • Mass notification • Asset tracking • Drug dispensing systems • RFID tagging (infant protection and patient elopement) Many of these solutions rely on biometrics, IP-based video, real time location systems (RTLS), and smart cards. Biometric technology is well-known in access control systems. Increasingly though, biometric technology is also used for data security. Fingerprint readers replace the need to enter passwords, are more secure, faster, and more convenient for hospital staff. Fingerprint readers are also the most common form of biometrics in healthcare with a 72% market share. 2 IP-based video is gaining acceptance in many markets; hospitals are not an exception. As budgets allow, they are replacing older, analog systems with newer ones that rely on IP-based technology. IP-based video systems allow multiple locations to easily view requested or critical cameras. Within healthcare facilities, general video surveillance is commonly implemented. More recently though, hospitals are expanding their video capabilities to extend security staff resources and are also using it to support access control through video verification in key locations. Radio frequency identification (RFID) is the core technology behind RTLS. Hospitals use these systems to track staff, patients, and infants, as well 1Frost and Sullivan, World Healthcare Security Market, N421-11, page 3-4 2Frost and Sullivan. World Healthcare Security Market, N421-11, page 2-5.
  • 177. This material is confidential and for internal use only. Market Size Forecast Revenue Growth Forecast - Asia Pacific Healthcare Security Sales Guide | 5 $450.0 $400.0 $350.0 $300.0 $250.0 $200.0 $150.0 $100.0 35.0% 30.0% 25.0% 20.0% 15.0% 10.0% 5.0% 0.0% 2008 2009 2010 2011 2012 2013 2014 Video surveillance Access control Intrusion detection Real time location systems Infant protection Asset tracking as equipment. RTLS are one of the fastest growing security technologies in Europe and Asia Pacific. However, the networks can be relatively expensive to implement, which halts their growth rates. Smart cards are encrypted and a highly secure means to hold patient information and medical records, as well as access rights for medical staff. For example, a patient data card (PDC) can hold the patient’s administrative data, in addition to medical records. This has become increasingly important in North America with the need for HIPAA-compliant patient sign-in systems. A health professional card (HPC), stores the rights of the individual staff member to access certain data fields on the patient’s cards. The result: admissions staff can access administrative data without compromising confidential patient medical information. There is some controversy over using the smart card for patient records, but as technology and standards continue to evolve this is expected to neutralize. Growth projections The following charts are prepared from data extracted from Frost and Sullivan’s’ 2008 report, World Healthcare Security Market. This report was developed prior to the full impact of the global economic crisis. Also, within the U.S., healthcare reform initiatives have caused many hospitals to postpone capital projects until funding becomes more certain. An overall look at the forecast is shown in the Market Size Forecast chart to the right. While these projections may be considered somewhat optimistic, they are helpful in identifying technology adoption and interests in the three regions (Asia Pacific, EMEA and North America). Asia Pacific Intrusion detection, access control, and video surveillance are well-adopted in technologically advanced countries like Singapore and Australia. Upgrades to new technology, like IP-based video, and general hospital expansion will also contribute to growth in that area. Strong demand for RTLS Market Size Forecast ($ Millions USD) $50.0 2009 2014 2009 2014 2009 2014 North America EMEA Asia Pacific Video surveillance Access control Intrusion detection Real time location systems Infant protection Asset tracking Revenue Growth Forecast - Asia Pacific
  • 178. This material is confidential and for internal use only. Revenue Growth Forecast - EMEA Revenue Growth Forecast - EMEA 2008 2009 2010 2011 2012 2013 2014 Video surveillance Access control Intrusion detection Real time location systems Infant protection Asset tracking Revenue Growth Forecast - North America Video surveillance Access control Intrusion detection Real time location systems Infant protection Asset tracking Healthcare Security Sales Guide | 6 45.0% 40.0% 35.0% 30.0% 25.0% 20.0% 15.0% 10.0% 5.0% 0.0% 40.0% 35.0% 30.0% 25.0% 20.0% 15.0% 10.0% 5.0% 0.0% 2008 2009 2010 2011 2012 2013 2014 is expected. The market for infant protection is relatively small, but may grow significantly in certain countries, depending on local legislative initiatives. Europe, Middle East, Africa (EMEA) Asset tracking and RTLS are the fastest growing security applications in EMEA. And, RTLS is the strongest security application in Europe today. Within the Middle East, the demand for RTLS is more modest owing to moral arguments against human tracking. In contrast, the market forecast for infant protection is relatively small. However, if governments were to impose legislation to prevent infant abduction, this market could increase significantly. North America In North America, implementation of new security components is often risk-based or incident-driven. In addition, compliance with the Health Insurance Portability and Accountability Act (HIPAA) and accreditation requirements is a strong driver for access control growth. The adoption of IP-based video is also stronger in North America than in the rest of the world. Demand for RTLS is expected to maintain a strong pace as healthcare facilities struggle to reduce theft of expensive equipment and keep track of patients, particularly in emergency departments. Revenue Growth Forecast - North America
  • 179. This material is confidential and for internal use only. Healthcare Security Sales Guide | 7 Organisations that impact healthcare security There are numerous external organisations and regulatory agencies that impact healthcare. Some may even directly affect the security program in a hospital. Many are specific to a geographic area and we cannot cover all of them in this guide. It is important for you to investigate and uncover any, particularly regulatory agencies, that are applicable in your area. There are several websites listed in the Healthcare resources section at the end of this guide that can serve as a starting point for your research. Accreditation organisations Accreditation organisations are covered in detail in Introduction to the Healthcare Market. Within the U.S., three accrediting organisations are also authorized by the Centers for Medicare and Medicaid Services (CMMS): The Joint Commission (TJC), Det Norske Veritas (DNV), and Healthcare Facilities Accreditation Program. No matter which accreditation organisation a hospital uses, there will be some impact on hospital security. TJC addresses hospital security functions in the section titled, “Management of the Environment of Care,” containing the functional areas “Security” and “Safety”. Security aspects are also impacted by several other sections and the Security Director will need to coordinate across many departments to ensure full compliance. The DNV’s National Integrated Accreditation for Healthcare Organizations (NIAHO) standards and interpretive guidelines include a chapter on the physical environment of a hospital. Sections of this chapter are devoted to life safety management, safety management, security management, and emergency management. It is useful to know which accreditation the hospital follows. Take the time to understand how accreditation impacts that specific hospital’s security functions and reporting. Other influential organisations American Society for Industrial Security (ASIS) International www.asisonline.org ASIS is the largest security professional association and is the publisher of Security Management magazine. Founded in 1955, ASIS currently has over 35,000 members. ASIS has developed a number of guidelines and standards that are used by security healthcare professionals and also has a volunteer council for healthcare security. International Association for Healthcare Security and Safety (IAHSS) www.iahss.org The IAHSS is the only organisation that is solely dedicated to advancing excellence in healthcare security and safety worldwide. Formed in 1968, it has a strong base in the U.S. (local chapters are in 25 states). There are also a few chapters in Canada and Australia, although IAHSS has members located all over the world. Their membership base is largely comprised of security professionals working in healthcare or companies that provide services and products for the healthcare market. IAHSS offers an extensive training and credentialing program for security personnel and managers. Multiple levels of certification, from basic to advanced, are offered for healthcare security professionals. Those who achieve certification are allowed to add the appropriate credentials after their name.
  • 180. This material is confidential and for internal use only. Healthcare Security Sales Guide | 8 • CHSO - Certified Healthcare Security Officer • CAHSO - Certified Advanced Healthcare Security Officer • CHSS - Certified Healthcare Security Supervisor • CHPA - Certified Healthcare Protection Administrator In addition to certification, the IAHSS produces an extensive set on best practices specific to healthcare security, titled, Healthcare Security: Basic Industry Guidelines. These guidelines are available free to members and are recognized worldwide. National Centre for Missing and Exploited Children (NCMEC) www.missingkids.com A private, non-profit organisation in the U.S., NCMEC specializes in the prevention of abducted, endangered and exploited children. NCMEC publishes an extensive guideline for healthcare professionals on the prevention of infant abduction.3 Within the U.S., a hospital Security Director is typically expected to ensure these guidelines are followed. National Fire Protection Association (NFPA) www.nfpa.org NFPA is an independent, non-profit group that develops and publishes codes and standards to reduce the risk of fire. While fire safety tends to be regulated and monitored by local government, NFPA’s Life Safety Code 101 is a recognised and frequently adopted code that directly impacts a hospital’s security systems and operations. 3http://www.missingkids.com/en_US/publications/NC05.pdf