Delivered by Helen Osborn of Libraries-NI at the Annual Conference of the Chartered Institute of Library and Information Professionals in Scotland (CILIPS), which took place 1-3 June 2009.

1. Libraries NI- Five into one does go! Helen Osborn Director of Service Delivery

2. Review of Public Administration 5 Education and Library Boards (population 300 – 500K, Budget 300+ m) Education and Skills Authority Northern Ireland Library Authority (population 1.8 m)

6. Key Principles

11. Celebrate Success