The document provides a summary of Shannon Cobb's career experience over 20+ years in executive leadership roles within the title and mortgage industries. It highlights experience leading large-scale operations, strategic planning, talent management, and crisis resolution. Recent experience includes serving as President of LiquidVZN Group, a business consulting firm focused on settlement services and mortgage industries.

1. B. Shannon Cobb
Objective
8413 Aviemore Court
Chesterfield, VA 23838 A Leadership opportunity with a Industry leader looking for a progressive, innovative and
804-317-4184 seasoned Senior Executive with a successful background in crisis resolution, Talent
Shannon@2Cobb.com Management as well as both large scale and start-up sized situations. Seeking a position
where more than 20 years of successful Executive experience in all phases of Strategic
Planning, Operations and Financial Management can be utilized to lead an organization to
the next level and into the future.
Employment History
President
June 2009 to Present LiquidVZN Group, LLC Richmond, VA.
 Business Process and Management Consulting primarily focused on the National
Settlement Services and Mortgage Services Industries.
Group Senior Vice President, Production Resources
January 2007 to April 2009 LandAmerica Financial Group, Inc. Glen Allen, VA.
Responsible for oversight and management of all of the Production operations centers for the
entire LandAmerica Enterprise including but not limited to the following:
 The daily operation and oversight of all LandAmerica Production Operations.
 Production Fusion initiative to consolidate 85 Production sites into 10 centralized
destination sites over a two year period generating an annualized cost savings of over
$40 million for LandAmerica as a result.
 Development and implementation of Production and Workflow Automation
 Development and implementation of an Offshore Business Process Outsourcing
model.
 Budget and forecasting responsibilities of budget of over $100 million annually.
 Talent and performance management.
Senior Vice President, Operations Resources
January 2004 to December 2006 LandAmerica Financial Group, Inc., Richmond, VA.
Responsible for management of the following:
 Operations/Production Resources for the North East Region
 Operations/Production Resources for the South East Region
 Operations/Production Resources for the National Lender Channel.
Responsible for the operations of 18 Production centers and over 600 FTEs as well as strategic
initiatives related to Operations resources and Process improvement.
Vice President, Title Operations
January 2001-January 2004 LandAmerica OneStop, Inc, Pittsburgh, PA
Responsible for all day to day operations and the following functions of this 20,000+ order per
month and 100 plus FTE center.
 National Vendor Management
 Title Production and Quality Control
 Training and Development
 Responsible for the Operation, build out, start up and development.
Vice President, Title Services
January 1999-January 2001 EnTerra Settlement Services, Inc. Dallas, TX
A Subsidiary of The Associates/CitiGroup and was responsible for management of the following:
 Title Operations/Vendor Management
 Title Production, Quality Control and Closing Services
 Policy Production

2.  Title Operations Call Center and Customer Service
Assistant Vice President
January 1989-December 1998 General American Corporation (GAC), Pittsburgh, PA
A National Title and Appraisal vendor management company. (National Title Agent)
Positions held during tenure at GAC were as follows:
 National Closing Services Manager, Pittsburgh PA
 Regional Operations Manager, Virginia and Maryland office (Glen Allen Va)
(Both Title and Appraisal Operations)
 Title Department Manager, Richmond VA
Other Experience
• Licensed or certified Title Agent in 28 states.
• Licensed California Escrow Manager.
• Member of the LandAmerica National Leadership Team (NLT) since 2002.
• Member of the LandAmerica Transition Management Team (TMT).
References
References are available on request.