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Fraud-Fighting Trends 2017

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Get insight into what types of fraud and abuse online businesses are concerned with, what types of fraud detection they're investing in, and what trends they're seeing.

Veröffentlicht in: Technologie
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Fraud-Fighting Trends 2017

  1. 1. The universe of fraud More fraud, more spending Credit card fraud isn’t the only threat out there. What types of abuse are businesses dealing with? Payment fraud: digital goods Fake accounts Payment fraud: physical goods Friendly fraud Card testing Money laundering Account takeover Promotion / trial abuse Fake content / listings 46% 29% 5014555540151245 HARRYPOTTER13/15 31% 39% eGIFT CARD 62% 20%25% Free Trial Start now 34% 25% Quick Weight loss Account takeover: The new frontier of fraud What’s top of mind for online businesses fighting fraud and abuse? We surveyed hundreds of companies to find out. Data breaches and phishing attacks are flooding the black market with credentials for criminals to monetize. 48%Have seen a rise in account takeovers over the past year 86%Expect to see the same or more fraud and abuse in 2017 91%Plan to spend the same or more on preventing fraud and abuse Automation is the future (and the present) In December 2016, Sift Science surveyed more than 200 businesses who are combating online fraud about their experiences, goals, and concerns. © Sift Science 2017 Teams are expected to do more with less. 72% 60% 53% 35% 41% Spending too much time and money on manual review Meeting customers’high expectations for custom- er experience Expanding into new markets without increasing risk Launching new products without increasing risk 1 2 3 4 5 6 7 8 Fraud-Fighting Trends 2017 What keeps fraud fighters up at night 60%Spending too much time and money on manual review 60%Spending too much time and money on manual review 41%Launching new products without increasing risk 53%Meeting customers’ high expectations for customer experience 43%Scaling business operations that include fraud 72%Preventing fraud without turning away good customers 35%Expanding into new markets without increasing risk 1 2 3 4 5 6 7 8 77%Losing money to fraud 52%Staying ahead of changing fraud patterns 9%Will have a larger budget for tackling fraud/abuse 70%Want to create more efficient processes 70%Plan to automate more fraud/abuse management in 2017 22%Think they’ll hire more people to focus on fraud/abuse 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%