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Retail Management using
RFID




                                     www.arumansoft.com
                                 1
Introduction

With changing lifestyles, high income growth, faster than ever changing
fashions – there is no denying the fact that the retail industry today has been




                                                                                     www.arumansoft.com
climbing the ladder of growth at a phenomenally rapid pace. The traditional
grocery store has given its way to the big supermarkets and malls which has
led to manifold increase in retail business. With increase in size and number of
retail organizations there is cut throat competition between the different players.
It is widely felt that the key differentiator between the successful and the not so
successful players is mainly in their outlook towards adopting new technology.
Customer satisfaction is the most important element of retail sales for which
most retail organizations today are keen to automate their existing systems and
adopt upcoming technologies with open arms. As the retailers are scaling up
their business, the need of the hour is a robust IT system to manage stock and
customers

                                                                                 2
Challenges
Though retail business has reached a point of inflexion today but the increased
transaction volumes, increase in customer numbers together with increased




                                                                                        www.arumansoft.com
complexity in product manufacture and never ending competition makes it
extremely difficult to achieve customer expectations. As the retailers are scaling up
the business, some of the challenging issues as below.

Slow Billing: Long queue at the billing section is one of the most common
scenarios visible today at all the retail stores. Current systems installed cannot
read multiple items together at the time of billing leading to wastage of customer's
precious time. There need to be a system which can read multiple items together
thus saving time and increasing efficiency.

Difficult Stock Verification: Physical stock verification is a tedious job
involving manual labor. Present system used doesn’t allow reading the items
without taking it from the rack. It is very time consuming to take items from rack, 3
scan one by one and re-arrange back in racks.
Theft: With increase in volume of goods and the number of customers, security
of goods is of prime importance. Thus most organizations are always on a
lookout for a robust security system which could help them eliminate theft.




                                                                                  www.arumansoft.com
Unorganized stocks: Every store has loads of goods which are not
displayed and are stacked in the back store. Tracking goods in this unorganized
lot when a customer demands for an item not displayed on the shelves is a
tedious time consuming task which often leads to loss of sale.




                                                                              4
Proposed Solution

Item Tagging

• When new items are received, all details will be entered in to the application




                                                                                       www.arumansoft.com
    software
• Item code or unique serial number generated by the software will be encoded
   into a re-usable RFID tag using a desktop RFID reader/encoder
• Encoded tag will be then attached to the item along with the price label

Billing

• A desktop RFID reader connected to the POS system will read multiple items at
  the same time
• This will reduce the time taking for billing drastically
• While packing the billed items, RFID tag attached to it will be removed
  for reusing to other items
                                                                                   5
Physical Verification

• A portable hand held RFID reader will be used for reading all items
  without removing items from the racks where it is displayed




                                                                                     www.arumansoft.com
• Hand held reader will be moved near the items attached with the RFID
  tag and the item code of all items will be read and stored in the reader
memory
• After collecting all data, reader will be connected to the computer and collected
data will be transferred to the application software to generate the reports.

Theft Prevention

• RFID Gate reader will be installed at the exit point of the store
• This will read all the RFID tags passing through the gate and alarm
sound will be produced if any tag is read.

                                                                                 6
Item        Description                         Image   Application
ARU 1001    Dimensions: 94×20×0.21mm                    For fixing on
            Memory: 240-bit EPC code 64-
RFID        bit TID
                                                        each
tag/Inlay   Read distance: Up to 7m (23ft);             items
            reader & antenna dependent
            Anti-collision: Simultaneous




                                                                    www.arumansoft.com
            identification of multiple tags
ARU 1002    RFID desktop reader                         Tag
            Reading Range:0.5m
Desktop     Power Consumed:DC+5V
                                                        encoding &
Reader      Communication: RS232                        Billing


ARU 1003    RFID handheld reader (with                  Physical
            PDA)
Handheld    OS : WinCE
                                                        Verification
Reader      Display: 3.5 in., 240X320 digital
            color, TFT touch screen, with
            touch pen
            Reading Range:0.5M
            Power Consumed:DC+5V
                                                                7
ARU 1004      UHF 4-antennas reader             Gate reader for
              Frequency:
Reader with   860MHz-868MHz(CE)
                                                theft
antenna       Protocol:                         prevention
              ISO18000-6B EPC G2




                                                                www.arumansoft.com
              Interface : TCP/IP, RS232
              Antenna:
              One~Four Antenna /SMA
              Reading Range:12 m
              Power Consumed:
              DC+9V/12V
ARU 1005      With an inbuilt RFID sensor, it   Works as an
              can                               independent
Kiosk         sense any product taken near      sales
              by and
              can display related
                                                personnel giving
              information like date             all product
              of manufacture, materials,        information to
              size, design                      customers.
              etc

                                                            8
Advantage of using RFID in Retail

Faster Billing:
POS readers can read multiple items at the same time without coming in line of
sight thus time taken to generate a bill. This saves the customer's precious time and




                                                                                      www.arumansoft.com
attracts him to visit again.

Customer Management:
Works as an independent sales personnel giving all product information to
customers. This can directly help in improving sales.

Item Tracking:
Portable hand held reader helps to find an item in the back store quickly which will
reduce the manual search time of a particular item from thousands of items stacked

Security:
Real time visibility offered by RFID technology at various strategic points reduces
the loss from theft, shoplifting, administrative & paper errors, vendor fraud etc 9
Easy Stock verification:
RFID technology helps to read all items without touching it from its existing
location which reduces the stock verification time drastically. Even a semi skilled
person can collect data from a large number of items within a short span of time.




                                                                                  www.arumansoft.com
This enables to carry out stock taking on more frequent basic thus increasing
productivity and helping to make better decisions.

Better product management:
Employee can quickly know whether a particular good is located in the front or
back store and can serve the customer without any delays.




                                                                                 10
ARUMAN SOFTWARE Technologies Pvt. Ltd
        Email: sales@arumansoft.com


        PRESENTED BY:-saurav suman




                                         www.arumansoft.com
       saurav_suman0906@hotmail.com




                                        11

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Retail management using rfid

  • 1. Retail Management using RFID www.arumansoft.com 1
  • 2. Introduction With changing lifestyles, high income growth, faster than ever changing fashions – there is no denying the fact that the retail industry today has been www.arumansoft.com climbing the ladder of growth at a phenomenally rapid pace. The traditional grocery store has given its way to the big supermarkets and malls which has led to manifold increase in retail business. With increase in size and number of retail organizations there is cut throat competition between the different players. It is widely felt that the key differentiator between the successful and the not so successful players is mainly in their outlook towards adopting new technology. Customer satisfaction is the most important element of retail sales for which most retail organizations today are keen to automate their existing systems and adopt upcoming technologies with open arms. As the retailers are scaling up their business, the need of the hour is a robust IT system to manage stock and customers 2
  • 3. Challenges Though retail business has reached a point of inflexion today but the increased transaction volumes, increase in customer numbers together with increased www.arumansoft.com complexity in product manufacture and never ending competition makes it extremely difficult to achieve customer expectations. As the retailers are scaling up the business, some of the challenging issues as below. Slow Billing: Long queue at the billing section is one of the most common scenarios visible today at all the retail stores. Current systems installed cannot read multiple items together at the time of billing leading to wastage of customer's precious time. There need to be a system which can read multiple items together thus saving time and increasing efficiency. Difficult Stock Verification: Physical stock verification is a tedious job involving manual labor. Present system used doesn’t allow reading the items without taking it from the rack. It is very time consuming to take items from rack, 3 scan one by one and re-arrange back in racks.
  • 4. Theft: With increase in volume of goods and the number of customers, security of goods is of prime importance. Thus most organizations are always on a lookout for a robust security system which could help them eliminate theft. www.arumansoft.com Unorganized stocks: Every store has loads of goods which are not displayed and are stacked in the back store. Tracking goods in this unorganized lot when a customer demands for an item not displayed on the shelves is a tedious time consuming task which often leads to loss of sale. 4
  • 5. Proposed Solution Item Tagging • When new items are received, all details will be entered in to the application www.arumansoft.com software • Item code or unique serial number generated by the software will be encoded into a re-usable RFID tag using a desktop RFID reader/encoder • Encoded tag will be then attached to the item along with the price label Billing • A desktop RFID reader connected to the POS system will read multiple items at the same time • This will reduce the time taking for billing drastically • While packing the billed items, RFID tag attached to it will be removed for reusing to other items 5
  • 6. Physical Verification • A portable hand held RFID reader will be used for reading all items without removing items from the racks where it is displayed www.arumansoft.com • Hand held reader will be moved near the items attached with the RFID tag and the item code of all items will be read and stored in the reader memory • After collecting all data, reader will be connected to the computer and collected data will be transferred to the application software to generate the reports. Theft Prevention • RFID Gate reader will be installed at the exit point of the store • This will read all the RFID tags passing through the gate and alarm sound will be produced if any tag is read. 6
  • 7. Item Description Image Application ARU 1001 Dimensions: 94×20×0.21mm For fixing on Memory: 240-bit EPC code 64- RFID bit TID each tag/Inlay Read distance: Up to 7m (23ft); items reader & antenna dependent Anti-collision: Simultaneous www.arumansoft.com identification of multiple tags ARU 1002 RFID desktop reader Tag Reading Range:0.5m Desktop Power Consumed:DC+5V encoding & Reader Communication: RS232 Billing ARU 1003 RFID handheld reader (with Physical PDA) Handheld OS : WinCE Verification Reader Display: 3.5 in., 240X320 digital color, TFT touch screen, with touch pen Reading Range:0.5M Power Consumed:DC+5V 7
  • 8. ARU 1004 UHF 4-antennas reader Gate reader for Frequency: Reader with 860MHz-868MHz(CE) theft antenna Protocol: prevention ISO18000-6B EPC G2 www.arumansoft.com Interface : TCP/IP, RS232 Antenna: One~Four Antenna /SMA Reading Range:12 m Power Consumed: DC+9V/12V ARU 1005 With an inbuilt RFID sensor, it Works as an can independent Kiosk sense any product taken near sales by and can display related personnel giving information like date all product of manufacture, materials, information to size, design customers. etc 8
  • 9. Advantage of using RFID in Retail Faster Billing: POS readers can read multiple items at the same time without coming in line of sight thus time taken to generate a bill. This saves the customer's precious time and www.arumansoft.com attracts him to visit again. Customer Management: Works as an independent sales personnel giving all product information to customers. This can directly help in improving sales. Item Tracking: Portable hand held reader helps to find an item in the back store quickly which will reduce the manual search time of a particular item from thousands of items stacked Security: Real time visibility offered by RFID technology at various strategic points reduces the loss from theft, shoplifting, administrative & paper errors, vendor fraud etc 9
  • 10. Easy Stock verification: RFID technology helps to read all items without touching it from its existing location which reduces the stock verification time drastically. Even a semi skilled person can collect data from a large number of items within a short span of time. www.arumansoft.com This enables to carry out stock taking on more frequent basic thus increasing productivity and helping to make better decisions. Better product management: Employee can quickly know whether a particular good is located in the front or back store and can serve the customer without any delays. 10
  • 11. ARUMAN SOFTWARE Technologies Pvt. Ltd Email: sales@arumansoft.com PRESENTED BY:-saurav suman www.arumansoft.com saurav_suman0906@hotmail.com 11