1. "ISAWWHATYOUDIDTHERE"
The power of reading non-verbal cues with NLP
Sébastien Arbogast

2. WHATDOWEMEANBYNLP?
NATURALLANGUAGEPROCESSING
NEURO-LINGUISTICPROGRAMMING

3. - I'm not a certi
fi
ed practitioner or anything like that.
- What I'm gonna talk about is stu
ff
I learned and use on a regular basis
- My sole purpose today is to raise awareness
- But don't take my word for it, there are excellent books and trainings about that
DISCLAIMER

4. A series of models, tools and
techniques to improve oneself,
communication and collaboration,
created by modeling habits of
"exceptional people"
WHATISITEXACTLY?

5. - How our brains work, how we express things and how those a
ff
ect or are a
ff
ected by
our behaviors
- Modeling behavioral patterns and extracting reusable patterns & techniques
- Subjectivity, consciousness and learning
- Not scienti
fi
c but never pretended to be
- A living toolbox where some techniques get dropped and others are formulated
INOTHERWORDS…

6. There would be a connection between
neurological processes (neuro), the language
we use (linguistic) and our behavior learned
through experience (programming), and if we
are aware of them and this connection, we can
more easily change them.
WHYNEURO-LINGUISTICPROGRAMMING?

7. - Coaching
- Recruitment and management
- Collaboration optimization
- Personal development and therapy
- Teaching and training
- Public speaking
- … but also mentalism, sales, marketing, politics, manipulation, cults…
NLPUSES

8. MODELSANDTOOLSINNLP
Logical Levels and
Alignment
Metaprograms
Motivation Criteria,
Evidence Frame and
Point of No Return
Metamodel
Anchoring
Timelines
Double dissociation
Calibration
Eye-tracking
Synchronization
VAK

9. MODELSANDTOOLSINNLP
Logical Levels and
Alignment
Metaprograms
Motivation Criteria,
Evidence Frame and
Point of No Return
Metamodel
Anchoring
Timelines
Double dissociation
Calibration
Eye-tracking
VAK

10. - Mental processes that help us organize and structure information. They in
fl
uence our
behaviors, our thinking and our actions.
- Each metaprogram is de
fi
ned by a pair of opposing tendencies that represent extremes
of a spectrum everyone can be positioned on
- Very useful for recruitment:
- You list the metaprograms you are interested in
- For each metaprogram, you determine what you want in an ideal candidate
- During interviews, you position candidates based on past experiences
- Keep in mind that context and stress matter (tailor your questions to your context)
METAPROGRAMS

11. - Toward / Away from
"Why did you apply to this job?"
- Internal / External frame of reference
"How did you know you did a good job when…?"
- Best case / Worst case scenario thinking
"What was your reaction the last time you received negative feedback?"
- Micro / Macro
"Last time you were trusted with a big project, how did you approach it?"
- Match / Mismatch (aka agreement/disagreement)
"How would you compare those two past experiences?"
- Associative / Dissociative
"How did you proceed the last time you had to teach a new skill to somebody?"
- Possibility / Necessity
"How did you decide when to stop the last time to did complex task A?"
- …
EXAMPLESOFMETAPROGRAMS

12. LOGICALLEVELS
ENVIRONMENT
BEHAVIOR
SKILLS
BELIEFS
IDENTITY
SYSTEM
METAPROGRAMS
EMOTIONS
HARDER
TO
CHANGE
Where? When? With whom?
What do people do?
Abilities, strategies, etc.
Intimate convictions about
self, love, work, etc.
My personal mission, my values,
my self esteem
Family, enterprise, community,
world, universe, etc.
Repeatable attitudes,
behavioral patterns
Fear, trust, surprise,
sadness, anger, joy, etc.
EASIER
TO
IDENTIFY

13. - Fixing things directly or looking for the right kind of help
- Logical level confusion
- Treating issues at the wrong level (involuntary)
- Intentionally mislead by pushing things up or down (voluntary)
- Logical level alignment
- For coaching (re-orientation)
- To work on stress
LOGICALLEVELSUSES

14. LOGICALLEVELALIGNMENT
ENVIRONMENT
BEHAVIOR
SKILLS
BELIEFS
IDENTITY
SYSTEM
METAPROGRAMS
EMOTIONS

15. - http://www.nlpls.com/articles/metaPrograms.php
- http://sourceso
fi
nsight.com/meta-programs-and-intrinsic-values-in-nlp/
- http://sourceso
fi
nsight.com/seven-meta-programs-for-understanding-people/
- https://www.amazon.fr/programmation-neuro-linguistique-PNL-sais-je-4056-ebook/dp/
B07GX9S6SW/ref=sr_1_3 (French)
- https://www.skillsyouneed.com/lead/logical-levels.html
- https://chengeer.medium.com/self-coaching-tool-pyramid-of-logical-level-by-robert-
dilts-8c627f0686f0
AFEWINTERESTINGLINKS