Karman consultancy Learn.Act.Excel

1. KARMAN
Learn. Act. Excel.
Knowledge has to be improved,
challenged and increased constantly
or it vanishes.
- Peter Drucker
Employee Skills Development
Organizational Development Solutions Through
Effective Training Interventions

2. KARMAN is a Sanskrit word for action
(Karma-act) which reflects our commitment
to initiate and enhance actions for better
performance by inspiring and unlocking the
potential of human capital of organizations.
KARMAN Consultancy is training consulting firm based in
Ahmedabad, India. We provide training solutions to various
clients in the Pharmaceuticals, FMCG, Telecoms and Retail sectors.
We strategically customize our services to meet your individual
needs and don’t believe in a one-size-fits-all approach.
We believe even the best
can become better
We are Your Business Friends - We place ourselves in your shoes
and think inside out. Our belief is that only when we have
established a trust relationship with you, do we deserve the
business you are entrusting us with. We believe in long-term
relationships, and we will support your individual and business
vision even after the completion of immediate association at
hand, with a long term association perspective. KARMAN
Methodology
Stimulating Holistic
Learning
Our strong point is that we
encourage learning by doing
thorough interactive sessions,
role plays and exposure to
industry case studies. All these
are participative sessions that
stimulate better understanding
of key concepts.
KARMAN also ensures
that participation in any
programme does not exceed
more than 15 persons at a
time. This small group enables
us to give personalized
attention to each and every
participant, thus supporting an
effective learning process.
“ Hold yourself responsible
for a higher standard than
anybody expects of you.
Never excuse yourself.”
- Henry Ward Beecher

3. KARMAN
KARMAN Training Solutions
Training is the most important tool in improving intellectual capital.
“Training is a valuable commodity that, if viewed as an investment rather than an expense, can produce
higher returns. While it is true that training costs money and uses valuable employee time and resources,
studies tend to show training provides a positive return on investment - sometimes in the neighbourhood
of several hundred percent. Therefore, although training might seem like a luxury expense in tight financial
times, it is, in fact, one of the most sure and sound investments available”.
KARMAN’s training programs are unique and striking for several reasons, some of which are:
• The training programs and workshops are participant centered.
• At the end of the program, participants know exactly what to do to achieve
certain results or to bring about certain behavioral changes.
• The motivation to learn and grow is stimulated in a big way, that ensures
participant development and growth even after the program is over.
• KARMAN addresses actual issues faced by individuals and organizations
and helps in overcoming challenges.
The KARMAN
Difference
Hallmark-
Simplicity
Highly
experienced
and skilled
Consultant
Trainers
Training
experience
across
Focus on Industries
implementation
Practical and
implementable 30 years
of sales and
training
experience

4. The Advantage of a
KARMAN programme
Learning and support that goes beyond the programme
• Mail and Telephonic Support
• Motivational power point presentations every Sunday
• Programme Participation Certificate
At KARMAN, We believe in developing the individual and thus
empowering the team.
As with any of our successful programmes, we focus on the
individual’s strength and competencies. Our programmes are liberally
interspersed with the case studies, role plays, individual tasks,
group tasks, practice sessions, games and quizzes which will enable
application on the job immediately. deliver a program as a task.
“ Success is the ability to go
from failure to failure without
losing enthusiasm.”
- Winston Churchill
Sales Training
Today, all the companies are facing the challenge of achieving
growth and enhanced profitability. This means, every organization
needs to arm its Sales Team with strategic skills and tools that will
help them understand and analyse their customers’ needs before
making a sale.
At KARMAN, our mission is to take sales higher. This helps our
customers to achieve better results and profitability.
“ Ability is what
you’re capable
of doing.
Motivation
determines what
you do. Attitude
determines how
well you do it.” - Lou Holtz

5. KARMAN
High Impact Selling
Who can attend?
Sales Engineers Sales Executives Sales Officers
Do these situations apply to you?
• Tough Sales Targets
And a need to:
• Differentiate your offer
• Effectively handle price sensitive buyers
• Equip yourself with skills to influence the customers
• Build trust and loyalty with the customers
... Then, this is the programme for you.
Key Takeaways
In these two days, participants will learn:
• How the sales process works
• How to uncover a prospect’s needs
• How to overcome objections
• How to reduce a prospect’s resistance
• How to improve communications
• How to develop listening skills
• How to increase confidence
• How to increase the potential of each sales person
• How to close more sales
AND The Revolutionary SPIN Sales Process.
Sales Negotiating Skills
Who can attend?
Anyone involved in the Sales Negotiating Process.
Do these situations apply to you?
Effective Handling of:
• That’s too expensive
• What’s your best price?
• We give you so much business!
• Your competitor is selling the same for…
• Pressure for increased margins and profits
• Ability to trade concessions and maximize variables
... then, this program is for you.
Key Takeaways
• A stronger understanding of the different phases in negotiation
• The negotiation checklist
• A bank of customer tactics and counter tactics

6. Enabling FLM (First Line Managers )
”Development of first line managers is extremely important. They need to
be able to use a very wide range of skills; from field coaching to influencing
customers and only by effective development and training can they fulfil this
mandate. Their role is critical in the success of any sales team and that will
continue to be the case long into the future of the pharmaceutical industry.”
Who can attend ?
First Line Managers from Pharmaceutical industry.
Aspiring First Line Managers in Pharmaceutical industry.
Key Takeaways
Apart from basics understanding, the participants will learn,
• Induction of New MR
• Vacant Territory Management
• Joint Field Working
• Effective leadership
The Modern
MR. (TMM)
Who can attend ?
Experienced MRs who have not
undergone formal training.
MRs who want to grow to the
next level.
Key Takeaways
This programme is designed to
sharpen the skills of experienced
Medical Representatives.
Apart from basics,
this programme covers :
• The sales process
• Territory Management
• Prescription generation motivator
“ Which will transform a
‘ME too a MR’ to
‘Modern successful MR’. ”
Effective Presentation Skills
Who can attend?
Anyone required to make formal presentations to groups.
Do these situations apply to you?
• Making focused, relevant presentations
• A start that captures attention
• Engaging presentations that prompt dialogues
• Making PowerPoint presentations that are “Different”
• Leveraging Presentation Skills as a Business tool
... then, this is the programme for you.

7. KARMAN
Soft Skills Programs
Helping Employees Evolve
Participants will benefit from training on ‘soft skills’ or the subtle art of managing themselves and others
better. We teach soft skills using a potent combination of examples, scenarios, games, and assessments.
Employees at all organizational levels benefit from soft skills training.
Key Benefits
• Communicate across all levels of your organization
• Improve leadership skills
• Enhance communication, thus improving engagement levels across your organization
Our training programs are designed to meet the specific needs of individuals, but may be customized for
companies. The following are comprehensive programs on soft skills.
Communication Skills
Courses in this area cover topics such as listening skills, conversation skills, body language, verbal &
non-verbal communication, etc.
“Wisdom is knowing what to do next, skill is knowing how to do it, and virtue is doing it.”
Interpersonal and Team Skills
Courses in this area cover topics such as interpersonal communication, assertiveness, confrontation,
conflict resolution, team skills, team building, negotiation, etc.
Personal Effectiveness Skills
Courses in this area cover topics such as projecting a professional image, business etiquette, emotional
intelligence, time management, positive attitude, stress management, problem solving, creativity, etc.
Leadership Skills
Courses in this area cover topics such as leadership skills, team building and leadership, common
leadership mistakes, best practices of successful leaders, identifying your individual leadership style, etc.
The ABC’s are attitude, behaviour and communication skills.

8. KARMAN
Learn. Act. Excel.
KARMAN Working Tools
Contact Us : 3/12, Aanik Apartments, Phone : +91-8866597881
Near New I.I.M. Campus, Vastrapur, E-mail : karmanconsultancy@gmail.com
Ahmedabad - 380015, India.
marg 09/2014
Speaker’s Impact
How you
Look: 55%
How you
Sound: 38%
What you
Say: 7%
Dr. Mohrabian,
UCLA
Four Stages of Negotiation
Preparation
Exchanging
Information
Bargaining
Closing and
Commitment
From Shell, Richard. Bargaining for Advantage:
Negotiation Strategies for Reasonable People (Penguin 1999)
“ If you can’t measure it, you can’t manage it.” - Peter Drucker