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International Retailing

Ajith V

International Retailing , Term 4 2010
International Retailing


All the activities involved in selling products
consumers for their personal consumption.



Hollander (1970) defined multinational retailers as ‘those firms that are in some way
responsive to the headquarters (HQ) located outside the country, or colony, in which the
retail sales are made’.

Ajith V

and services to final international

International Retailing , Term 4 2010
International Marketing, Term 3 2004
what is that retailers actually
internationalise




Is it management expertise and management systems?.
Innovative forms of trading? Or
unique retail brands?.

Ajith V

International Retailing , Term 4 2010
Dimensions of Retail Internationalization

International Marketing, Term 3 2004
Financial investments






The acquisition of shares in a retail company based in one
country by an investing institution (such as a pension fund)
that is based in another market.
Cross-border shopping, which is often motivated by a
consumer’s desire to acquire goods from an adjacent country
that are perhaps scarce or more expensive within the home
market.
For example ,the movement of day-shoppers from the UK to
France in the search of less expensive, good quality wines,
illustrates this invisible form of internationalization in
retailing.

International Marketing, Term 3 2004
Retail Know – How




The managerial, which includes concepts, policies and
systems, and the technical, which refers to matters related to
location planning, visual merchandising, as well as buying and
merchandising.
The flow of expertise can be planned or unplanned.

International Marketing, Term 3 2004
Transferable retail expertise




Store Formats.
Management Ideas.
Retail Technology.

International Marketing, Term 3 2004
Internationalisation of Sourcing






The most common and widespread form of retail
internationalisation
Driven by the globalisation of manufacturer
brands and/or the desire to source cheaper, but
better value products from foreign markets,
retailers are increasingly sourcing goods and
services from markets other than the home
market .
Example : Mark and Spencer.

International Marketing, Term 3 2004
LOCAL VS GLOBAL SOURCING


LOCAL





suppliers will be familiar with local tastes and preferences
supporting local industries can help a retailer to integrate into
new market economy

GLOBAL








can help to develop an international outlook
necessary to remain price competitive
enabling technology has made global sourcing more viable
for many
consumers are becoming more ‘international’ in their product
usage
can be difficult to determine exactly where/how product is
made
Why Global Sourcing




Cost.
Market Differentiation.
Push and Pull Factor.

International Marketing, Term 3 2004
Push vs. pull




Push factors relate to those features of the
home market that serve to make domestic
buying problematic and less viable.
Pull factors are those features of the foreign
market that make sourcing from that market
more attractive.

International Marketing, Term 3 2004
International Marketing, Term 3 2004
Stages








The first stage involves domestic sourcing, combined with the use of
wholesalers who supply products of foreign origin to the retailer.
The second stage sees the retailer becomes more proactive in their
international souring involvement in that they commission agents to source
foreign products on their behalf.
The third stage typically involves the establishment of a foreign buying
office which acts as a link between the buyers based within the home
market head office and the local suppliers in the foreign market.
The final stage of development involves the creation of a worldwide
network of buying offices that supply information on supplier
opportunities, manage product quality within their precise region and
manage the transportation of products from the supplier to the home
market.

International Marketing, Term 3 2004
Internationalisation of
operations




The internationalisation of operations is the most visible
dimensions of retail internationalisation.
The internationalisation of operations can be described
as ‘the operation, by a single firm, of shops or other form
of retail distribution, in more than one country’.
Dawson (1994)

International Marketing, Term 3 2004
what is that retailers actually
internationalise
The motivations for international
expansion
Theories




Eclectic Paradigm proposed by Dunning(1981).
International inducements(Hollander, 1970).
Push and pull of retailer internationalisation.
(Alexander, 1990)

International Marketing, Term 3 2004
Eclectic Paradigm


Dunning identified three particular advantages
which encourage foreign market participation.




Ownership-specific advantages.
Internalisation advantages.
Location-specific advantages

International Marketing, Term 3 2004
Ownership-specific advantages




Ownership-specific advantages provide a firm
with competitive advantage within a market
because of their possession of certain tangible
and intangible assets, such as unique products,
company size or trademark protection, which
are, at least for a period of time, exclusive or
specific to the firm possessing them.
The desire to maximise the ownership-specific
advantages, then encourages the firm to use
them itself rather than to sell or lease them.

International Marketing, Term 3 2004
Internationalisation Advantages


The internalisation advantages are ultimately
concerned with protecting against or exploiting
market failure, and necessitate the extension of
the firm’s activities through organic growth and
vertical integration, rather than through the
externalising of these assets through contracts
with independent firms.

International Marketing, Term 3 2004
Location-specific advantages


Location specific advantages related with the
specific location. ( Cheap labour, import control)

International Marketing, Term 3 2004


Ownership and internationalisation advantages
are related to location specific advanatges.

International Marketing, Term 3 2004
Extension of theory to Foreign
investment




Dunning makes no direct reference to retailers’
foreign investment.
Dawson (1994) and Pellegrini (1992) have
considered the applicability of the theory to the
foreign direct investment of retailers, analysing
in particular the three advantage categories
within the context of retailing.

International Marketing, Term 3 2004


Dawson (1994) suggested that the ownership advantages of
retailers can be readily found in their products, brands and refined
sales methods (such as that undertaken by Benetton), but these
advantages can be readily obtained through indirect financial
agreements in the form of licensing and franchising.

International Marketing, Term 3 2004




Pellegrini (1992) maintained that while ownership-specific
advantages are often linked to product differentiation, these
advantages do not justify, in themselves, the decision to invest
abroad when products can be so easily and profitably exported.
Location-specific advantages, such as relatively lower fixed and
variable costs, may justify why a product ought to be produced
within another country; Pellegrini argued that this does not account
for why the retailer should be directly involved in the retailing of that
product given that there are many examples of retailers enjoying
locational advantages through franchising and licensing, thus
avoiding direct investment and other associated costs.

International Marketing, Term 3 2004
International inducements








Hollander (1970) provided a comprehensive account of the
motivations underlying a retailer’s decision to internationalise.
Inadvertent internationalisation, which occurs as the result of
political events, such as the annexation of a region after military
action.
Non-commercial motives, such as those associated with the
advancement of social, ethical, personal or political beliefs.
Commercial motives derived from the desire to exploit the
opportunities available within a stable and economically attractive
foreign market.

International Marketing, Term 3 2004
Push and pull of retailer
internationalisation




Alexander (1997) noted that push and pull
factors have emerged as an important method
for interpreting retailers’ motives for expanding
into foreign markets.
Growth, Environmental Factors

International Marketing, Term 3 2004
Direction of International
Expansion
Direction



Geographical and Cultural Proximity.
Evolutionary pattern of international
development
(JohansonandVahlne, 1977;WeidersheimPaul et al., 1978; Cavusgil, 1982).

International Marketing, Term 3 2004


Evolutionary pattern typically entails an initial
entry
into
markets
perceived
to
be
geographically and culturally similar to the
domestic market in terms of language, political
and trading systems, as well as social mores
and traditions. As companies increase in their
international trading experience, confidence
encourages them to extend into foreign market
previously perceived to be impenetrable and
remote
(Cavusgil,
1980;
Welch
and
Weidersheim-Paul, 1980).
International Marketing, Term 3 2004
Psychic distance


Psychic distance is predicated on the belief that
a firm’s inexperience in foreign market exchange
will encourage them to initially export to, and
establish operations within, markets perceived
to be psychologically proximate to the home
market.

International Marketing, Term 3 2004
Treadgold Stages





Reluctance
Caution
Ambition
‘The first stage begins with the admission of a lack of opportunity within
the home market. As a result, foreign market entry is a reluctant
requirement for corporate growth. At the second stage, the cautious retailer
enters culturally and geographically close foreign markets. Experiential
learning encourages the retailer to become more ambitious in their
international aspirations, and their market choice is then based on the
nature and extent of opportunities within the foreign market, rather than for
reasons of cultural and geographical safety.’

International Marketing, Term 3 2004

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International retailing

  • 2. International Retailing  All the activities involved in selling products consumers for their personal consumption.  Hollander (1970) defined multinational retailers as ‘those firms that are in some way responsive to the headquarters (HQ) located outside the country, or colony, in which the retail sales are made’. Ajith V and services to final international International Retailing , Term 4 2010
  • 4. what is that retailers actually internationalise
  • 5.    Is it management expertise and management systems?. Innovative forms of trading? Or unique retail brands?. Ajith V International Retailing , Term 4 2010
  • 6. Dimensions of Retail Internationalization International Marketing, Term 3 2004
  • 7. Financial investments    The acquisition of shares in a retail company based in one country by an investing institution (such as a pension fund) that is based in another market. Cross-border shopping, which is often motivated by a consumer’s desire to acquire goods from an adjacent country that are perhaps scarce or more expensive within the home market. For example ,the movement of day-shoppers from the UK to France in the search of less expensive, good quality wines, illustrates this invisible form of internationalization in retailing. International Marketing, Term 3 2004
  • 8. Retail Know – How   The managerial, which includes concepts, policies and systems, and the technical, which refers to matters related to location planning, visual merchandising, as well as buying and merchandising. The flow of expertise can be planned or unplanned. International Marketing, Term 3 2004
  • 9. Transferable retail expertise    Store Formats. Management Ideas. Retail Technology. International Marketing, Term 3 2004
  • 10. Internationalisation of Sourcing    The most common and widespread form of retail internationalisation Driven by the globalisation of manufacturer brands and/or the desire to source cheaper, but better value products from foreign markets, retailers are increasingly sourcing goods and services from markets other than the home market . Example : Mark and Spencer. International Marketing, Term 3 2004
  • 11. LOCAL VS GLOBAL SOURCING  LOCAL    suppliers will be familiar with local tastes and preferences supporting local industries can help a retailer to integrate into new market economy GLOBAL      can help to develop an international outlook necessary to remain price competitive enabling technology has made global sourcing more viable for many consumers are becoming more ‘international’ in their product usage can be difficult to determine exactly where/how product is made
  • 12. Why Global Sourcing    Cost. Market Differentiation. Push and Pull Factor. International Marketing, Term 3 2004
  • 13. Push vs. pull   Push factors relate to those features of the home market that serve to make domestic buying problematic and less viable. Pull factors are those features of the foreign market that make sourcing from that market more attractive. International Marketing, Term 3 2004
  • 15. Stages     The first stage involves domestic sourcing, combined with the use of wholesalers who supply products of foreign origin to the retailer. The second stage sees the retailer becomes more proactive in their international souring involvement in that they commission agents to source foreign products on their behalf. The third stage typically involves the establishment of a foreign buying office which acts as a link between the buyers based within the home market head office and the local suppliers in the foreign market. The final stage of development involves the creation of a worldwide network of buying offices that supply information on supplier opportunities, manage product quality within their precise region and manage the transportation of products from the supplier to the home market. International Marketing, Term 3 2004
  • 16. Internationalisation of operations   The internationalisation of operations is the most visible dimensions of retail internationalisation. The internationalisation of operations can be described as ‘the operation, by a single firm, of shops or other form of retail distribution, in more than one country’. Dawson (1994) International Marketing, Term 3 2004
  • 17. what is that retailers actually internationalise
  • 18. The motivations for international expansion
  • 19. Theories    Eclectic Paradigm proposed by Dunning(1981). International inducements(Hollander, 1970). Push and pull of retailer internationalisation. (Alexander, 1990) International Marketing, Term 3 2004
  • 20. Eclectic Paradigm  Dunning identified three particular advantages which encourage foreign market participation.    Ownership-specific advantages. Internalisation advantages. Location-specific advantages International Marketing, Term 3 2004
  • 21. Ownership-specific advantages   Ownership-specific advantages provide a firm with competitive advantage within a market because of their possession of certain tangible and intangible assets, such as unique products, company size or trademark protection, which are, at least for a period of time, exclusive or specific to the firm possessing them. The desire to maximise the ownership-specific advantages, then encourages the firm to use them itself rather than to sell or lease them. International Marketing, Term 3 2004
  • 22. Internationalisation Advantages  The internalisation advantages are ultimately concerned with protecting against or exploiting market failure, and necessitate the extension of the firm’s activities through organic growth and vertical integration, rather than through the externalising of these assets through contracts with independent firms. International Marketing, Term 3 2004
  • 23. Location-specific advantages  Location specific advantages related with the specific location. ( Cheap labour, import control) International Marketing, Term 3 2004
  • 24.  Ownership and internationalisation advantages are related to location specific advanatges. International Marketing, Term 3 2004
  • 25. Extension of theory to Foreign investment   Dunning makes no direct reference to retailers’ foreign investment. Dawson (1994) and Pellegrini (1992) have considered the applicability of the theory to the foreign direct investment of retailers, analysing in particular the three advantage categories within the context of retailing. International Marketing, Term 3 2004
  • 26.  Dawson (1994) suggested that the ownership advantages of retailers can be readily found in their products, brands and refined sales methods (such as that undertaken by Benetton), but these advantages can be readily obtained through indirect financial agreements in the form of licensing and franchising. International Marketing, Term 3 2004
  • 27.   Pellegrini (1992) maintained that while ownership-specific advantages are often linked to product differentiation, these advantages do not justify, in themselves, the decision to invest abroad when products can be so easily and profitably exported. Location-specific advantages, such as relatively lower fixed and variable costs, may justify why a product ought to be produced within another country; Pellegrini argued that this does not account for why the retailer should be directly involved in the retailing of that product given that there are many examples of retailers enjoying locational advantages through franchising and licensing, thus avoiding direct investment and other associated costs. International Marketing, Term 3 2004
  • 28. International inducements     Hollander (1970) provided a comprehensive account of the motivations underlying a retailer’s decision to internationalise. Inadvertent internationalisation, which occurs as the result of political events, such as the annexation of a region after military action. Non-commercial motives, such as those associated with the advancement of social, ethical, personal or political beliefs. Commercial motives derived from the desire to exploit the opportunities available within a stable and economically attractive foreign market. International Marketing, Term 3 2004
  • 29. Push and pull of retailer internationalisation   Alexander (1997) noted that push and pull factors have emerged as an important method for interpreting retailers’ motives for expanding into foreign markets. Growth, Environmental Factors International Marketing, Term 3 2004
  • 31. Direction   Geographical and Cultural Proximity. Evolutionary pattern of international development (JohansonandVahlne, 1977;WeidersheimPaul et al., 1978; Cavusgil, 1982). International Marketing, Term 3 2004
  • 32.  Evolutionary pattern typically entails an initial entry into markets perceived to be geographically and culturally similar to the domestic market in terms of language, political and trading systems, as well as social mores and traditions. As companies increase in their international trading experience, confidence encourages them to extend into foreign market previously perceived to be impenetrable and remote (Cavusgil, 1980; Welch and Weidersheim-Paul, 1980). International Marketing, Term 3 2004
  • 33. Psychic distance  Psychic distance is predicated on the belief that a firm’s inexperience in foreign market exchange will encourage them to initially export to, and establish operations within, markets perceived to be psychologically proximate to the home market. International Marketing, Term 3 2004
  • 34. Treadgold Stages     Reluctance Caution Ambition ‘The first stage begins with the admission of a lack of opportunity within the home market. As a result, foreign market entry is a reluctant requirement for corporate growth. At the second stage, the cautious retailer enters culturally and geographically close foreign markets. Experiential learning encourages the retailer to become more ambitious in their international aspirations, and their market choice is then based on the nature and extent of opportunities within the foreign market, rather than for reasons of cultural and geographical safety.’ International Marketing, Term 3 2004