1. MANAGERIAL
COMMUNICATION

2. “Communication - the
human connection - is
the key to personal and
career success.”
Paul J. Meyer

3. COMMUNICATION

4. WHAT IS COMMUNICATION?
“Communication is the
Interchange of thoughts, ideas,
opinions, information, by
speech, writings or signs.”
Robert Anderson

5. WHAT IS MANAGERIAL
COMMUNICATION?
Managerial communication enables
people to exchange information and
feedbacks within the organization and
enables people to pursue the
organizational goals.

6. TYPES OF MANAGERIAL
COMMUNICATION
o Interpersonal: Interpersonal communication
generally takes place between two or more
individuals at the workplace.
o Organizational: Communication taking place at
all levels in the organization refers to
organizational communication.

7. INTERPERSONAL COMMUNICATION
BARRIERS
• Limited vocabulary
• Emotional outburst
• Cultural variations
• Poor listening skills
• Noise in the channel
• Difference in verbal and
non verbal messages
REMEDIES
• Be positive
• A wide choice
• Social setting
• Sentence construction
• Familiar words
• Dictionary and thesaurus

8. ORGANIZATIONAL COMMUNICATION
BARRIERS
• Too many transfer stations
• Fear of superiors
• Negative tendencies
• Use of inappropriate
media
• Information overload
REMEDIES
• Time
• Intended audience
• Type of message
• Screening of information
• Analyze the feedback

9. WAYS OF MANAGERIAL
COMMUNICATION
oVerbal communication: Face-to-face, telephone,
radio, television and other media.
oWritten communication: Letters, e-mails, books,
magazines, the Internet or via other media.
oNon-Verbal communication: Body language,
gestures, how we dress or act - even our scent.
oVisualization: Graphs, charts, maps, logos.

10. Verbal Written
Non-Verbal Visual

11. ORGANIZATIONAL
COMMUNICATION TYPES
oFormal
oInformal

12. DIRECTION OF
COMMUNICATION FLOW
oUpward
oDownward

13. Downward Upward

16. REFERENCES
• Slideshare.com
• Managementstudyguide.com