What's the future for SharePoint?

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**WEBINAR - to see a recording of this presentation given on 10th December 2014 - http://www.clearbox.co.uk/the-future-of-sharepoint-webinar-video/

SharePoint dominates as an intranet and collaboration platform, but it seems increasingly challenged by more nimble, consumer-driven technologies. Microsoft too, seems to be putting the emphasis on Office 365. How should SharePoint evolve? How much should we be driven by employee expectations? And what should SharePoint teams be planning in response? In this keynote, Sam will consider:
• What are the trends in how people work and what they expect from their workplace tools?
• How useful is SharePoint as the basis for a digital workplace?
• How strong is the case for moving to Office 365?
• Is Microsoft’s roadmap enough to keep them in the lead?
• What are rival platforms doing that SharePoint misses?

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What's the future for SharePoint?

  1. 1. What’s the future for SharePoint? www.clearbox.co.uk @sammarshall
  2. 2. Is there a future for SharePoint?
  3. 3. Yes! …possibly…
  4. 4. …it depends, you see…
  5. 5. We won’t worry about wearables
  6. 6. Or Internet of Things
  7. 7. We will worry about — SharePoint adoption levels — Changing work expections — The evolution of the digital workplace
  8. 8. 62% of organisations disillusioned with ROI from their SharePoint intranets -- Mando Group survey 2014 Only a fraction of SharePoint gets used
  9. 9. “Whenever somebody tells me that the answer is on SharePoint my heart sinks. I know I’ll never find it” -- Employee survey response [Anon] In some companies, SharePoint is seen as the last resort
  10. 10. Drivers • Global markets • Dispersed teams vs. silos • Recruitment flexibility • Employee engagement • Floor / Field workers • Innovation • Connection to customer Strategy • Knowledge work • Work-life balance • Work autonomy / productivity • Freelancing • Consumer UX Employees • Social tools • Cloud • Mobile • Fast internet everywhere • Search • Big data Technology
  11. 11. Communicate & Engage Collaborate Find & Share Business Applications Agile Working ClearBox CONSULTING INTRANETS | C O LLA BORA TI ON | SHAREPO INT Strategy Governance & Operations Adoption User Experience Technology & Security
  12. 12. Strategy Governance & Operation Adoption User Experience Technology & Security Communicate & Engage Collaborate Find & Share Business Applications Agile Working Services Typical Potential
  13. 13. What technology wants
  14. 14. Wants… — What does Microsoft want? — What does SharePoint want? — What do companies want? — What do employees want?
  15. 15. What does Microsoft want?
  16. 16. Microsoft’s strength is collaboration Gartner Magic Quadrant – Workplace Social Software 2014 2008
  17. 17. Microsoft REALLY likes the cloud — Office 365 — Office Online — Yammer — Delve — OneDrive Image: Kurdistann CC-BY-SA-3.0
  18. 18. “I think we can do a better job in the cloud…cloud is key” --Jeff Teper, SharePoint 2014 Conf
  19. 19. Are we with Microsoft? If SP2013 was the last on-premises version would you: a) Move to Office 365/already there b) Stay on your current version as long as you could c) Look for an alternative to SharePoint?
  20. 20. Are we with Microsoft? 60 50 40 30 20 10 0 Office 365 SP 2013 SP 2010 SP 2007 SP 2003 Dec-13 May-14 % on platform N=988 / 941 From SharePoint-Community.net by kind permission of Mark Jones @MarkQJones
  21. 21. SharePoint isn’t dead There will be another on-premises SharePoint release in 2015 “We have a large on-premises installed base that’s important to us, and we’re committed to future releases of the server.” – Jared Spataro, MS General Manager
  22. 22. What does SharePoint want?
  23. 23. What does SharePoint want? “Microsoft is not an intranet vendor. It sells an information management platform that has CMS and search” -- Martin White
  24. 24. SharePoint wants documents, lists and team autonomy
  25. 25. Information Cultures Sharing People Relationships “It’s not written down Go and ask Joe” Integration Differentiation Control Innovation “Here’s 5 untested ideas” Market Advantage “Here’s the PowerPoint with our USPs” Hierarchy Here’s the approved process v3.2.1 Adapted from Cameron & Quinn Competing Values Framework (2011)
  26. 26. SharePoint Fit People Relationships “It’s not written down Go and ask Joe” Innovation “Here’s 5 untested ideas” Integration Differentiation Market Advantage “Here’s the PowerPoint with our USPs” Hierarchy Here’s the approved process v3.2.1 Adapted from Cameron & Quinn Competing Values Framework (2011) Sharing Control
  27. 27. Is SharePoint getting squeezed out?
  28. 28. SharePoint Newsfeed Delve Office Graph Is anything left for Newsfeed? Yammer Social Information Documents Tags Birthdays
  29. 29. The end of Team Sites as we know them http://officeblogswest.blob.core.windows.net/wp-content/2014/03/evo_email_17.png
  30. 30. The end of Team Sites as we know them Files http://blogs.office.com/2014/03/31/the-evolution-of-email/
  31. 31. What do companies want?
  32. 32. What do companies Want? IT — Simple technology landscape — Low cost of ownership Business — Usable features out of the box — High adoption levels — To work like a network?
  33. 33. Can we buy not build?
  34. 34. — Where’s the ‘publish news’ button? — News management — For sale and wanted — ‘Internal You Tube’* — Training management — eLearning If only SharePoint did more OOTB *coming on 365! — Resource booking — Quiz — Events calendar — Absence manager — FAQ — Knowledge base
  35. 35. All templates should be mobile-friendly Image: Unily.com
  36. 36. Networks will free us from power-crazed leaders! Work like a network Step 1: ensure you have leadership buy-in
  37. 37. Does ‘work like a network’ work? — Yes: free flow of information — Flexibility — Innovation — No: hierarchies will continue — Organisations are a designed structure around the work that matters — Networks can be cliques of hidden power — Networks don’t do the dull stuff
  38. 38. What do employees want?
  39. 39. What do employees want? “Enterprise IT has been on hold, while Consumer IT has been on fire” - Geoffrey Moore
  40. 40. What do employees want? — Fluidity – an integrated digital workplace — Simplicity – good user experience — Progress – a productive digital workplace — Meaning – engagement with people and work
  41. 41. Fluidity
  42. 42. Fluidity : Remove the friction of context-shifting
  43. 43. Microsoft want to blur the boundaries "In 3 years if you care about whether you're using Exchange or Yammer then we've failed. You should just be communicating”. -- Jeff Teper – Microsoft SP2014 Conference
  44. 44. OWA and Web apps are getting there
  45. 45. Slack: Everything in one place
  46. 46. Simplicity
  47. 47. SharePoint is like a Swiss army knife...
  48. 48. ...but if only it was that simple
  49. 49. SharePoint UX needs to be much simpler
  50. 50. Progress
  51. 51. Do happy people work harder? “we analyzed the 64,000 specific workday events reported in the diaries: of all the events that engage people at work, the single most important — by far — is simply making progress in meaningful work.” Amabile & Kramer in “The Progress Principle”
  52. 52. “I just can’t find stuff” SharePoint precious content
  53. 53. Delve will help – but only on Office 365
  54. 54. Is BYOS a good idea? — Trello, WhatsApp etc. Example: trello.com
  55. 55. Meaning
  56. 56. Employee Communication Model Adapted from D’Aprix www.roico.com What’s my work? How am I doing? Does anyone care? How can I help? Community Team Customer connection? Where are How is my team doing? we heading? Messaging; Activity stream Feedback Strategic comms Team Social interaction Activity stream
  57. 57. What decisions do you need to make?
  58. 58. …even if you have just launched SharePoint 2013
  59. 59. Should you move to Yammer? — Yammer has a bright future — Cloud can be an issue — Look at Beezy, Sitrion and Jive — SharePoint 2013 may be good enough — Integration with on-prem may never be fixed
  60. 60. Are people moving to Yammer?
  61. 61. Don’t feel obliged to upgrade — If your needs are around documents, even 2010 may be fine — Expand social and mobile capability outside SharePoint — Use search to span technology islands
  62. 62. SharePoint will have a gradual retirement
  63. 63. …though sometimes it’s best to let go
  64. 64. Incremental improvements not big launches
  65. 65. Keep experimenting — 80:20 landscape — Some of that 20% may be non-Microsoft
  66. 66. Conclusion
  67. 67. Communicate & Engage Collaborate Find & Share Business Applications Agile Working ClearBox CONSULTING INTRANETS | C O LLA BORA TI ON | SHAREPO INT Strategy Governance & Operations Adoption User Experience Technology & Security
  68. 68. Strategy Governance & www.clearbox.co.uk Operation Adoption User Experience Technology & Security Communicate & Engage Collaborate Find & Share Business Applications Agile Working Services Typical Potential
  69. 69. Strategy Governance & www.clearbox.co.uk Operation Adoption User Experience Technology & Security Communicate & Engage Collaborate Find & Share Business Applications Agile Working Services Typical Potential O365
  70. 70. Don’t think of ‘SharePoint’ in the middle of your Digital Workplace….
  71. 71. …think of how it enables the flow between people and content @
  72. 72. TL;DR 1. SharePoint will never be a complete digital workplace 2. Microsoft understands this and their answer is Office 365 3. You don’t have to go to Office 365… 4. …but it will be hard to stay on SharePoint alone
  73. 73. Is there a future for SharePoint?
  74. 74. Yes! …but it may be harder to see
  75. 75. Intranet, SharePoint & digital workplace — Strategy — Governance — Implementation — Collaboration — Training www.clearbox.co.uk thank you @sammarshall sam@clearbox.co.uk

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