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Business 
Intelligence 
& 
Analytics 
Jordan 
Christopher / Vice 
President 
Sales
#SELFIE 
• Entire Career Enterprise Field Sales 
• Head of WW Sales, 
• +300% Growth FY11,FY12,FY13 
• +100% Target last 12 Consecutive Quarters 
@jmachristopher
#PARADIGMSHIFT 
• Consumers Are SMARTER Than Ever 
• Consulting Service Margin DECREASE 
• Long/Complex POC Aren’t EFFICENT 
@jmachristopher 
• Inside Sales Is NOT Telemarketing
#SALES2DOT 
CLOUD COLLABORATION INBOUND 
+ + 
@jmachristopher
#SISENSEWAY 
*STATUS QUO 
• 94% of MQL Will Never Close 
About Half of All Reps Didn’t Make Quota FY13 
http://topliners.eloqua.com/servlet/JiveServlet/previewBody/6711-102-1-15426/MMT_Boston_Lattice%20Engines.pdf 
http://blog.bridgegroupinc.com/inside-sales-onboarding 
!• 
!• 
24% of Reps Time Spent on Research 
! 
•Avg. Rep takes 4.5 Months To Start Producing 
!! 
• 11.6% of MQL Close 
!• 
90% of Team +100% of Quota 
!• 
0% Rep Time Spent on Research 
! 
•Avg. Rep Takes 3 Months to Produce 
!! 
@jmachristopher
#STEP1 
Get Found Generate 
Awareness 
Web Site 
Free Trial 
- PR 
- Bloggers/Influences 
- Industry Analysts 
- Targeted Web Ads 
- SEO 
- SEM 
- Social Networking 
- Blogging 
5K Inbound Leads Per Quarter 
@jmachristopher
#STEP2 
SDR B.A.N.T 
Lead Nurturing 
Score High 
Enough? 
Qualified? 
AE Discovery 
Call 
Opportunity? 
No 
No 
Yes 
Yes 
12% Raw Leads Moved to AE Calendar 
70% MQL Become Opportunities 
Each Rep Gets about 70 Opps Per Quarter 
17% of Opps Convert to Revenue 
@jmachristopher
#STEP3 
POC Using 
Customer’s Data 
Business Case and 
ROI Presentation 
Work to Close 
r 
Close Deal 
Land and Expand 
11% Opps Close after Intro Call 
19% Close After Tech Eval 
46% Close After Tech Fit 
68% Close After Sales Order Sent 
@jmachristopher
#RESULTS 
@jmachristopher
Business 
Intelligence 
& 
Analytics 
Thanks! 
We’re 
Hiring!

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Sales Hacker Series NYC - Jordan Christopher - Moving Sales From an Art to a Science

  • 1. Business Intelligence & Analytics Jordan Christopher / Vice President Sales
  • 2. #SELFIE • Entire Career Enterprise Field Sales • Head of WW Sales, • +300% Growth FY11,FY12,FY13 • +100% Target last 12 Consecutive Quarters @jmachristopher
  • 3. #PARADIGMSHIFT • Consumers Are SMARTER Than Ever • Consulting Service Margin DECREASE • Long/Complex POC Aren’t EFFICENT @jmachristopher • Inside Sales Is NOT Telemarketing
  • 4. #SALES2DOT CLOUD COLLABORATION INBOUND + + @jmachristopher
  • 5. #SISENSEWAY *STATUS QUO • 94% of MQL Will Never Close About Half of All Reps Didn’t Make Quota FY13 http://topliners.eloqua.com/servlet/JiveServlet/previewBody/6711-102-1-15426/MMT_Boston_Lattice%20Engines.pdf http://blog.bridgegroupinc.com/inside-sales-onboarding !• !• 24% of Reps Time Spent on Research ! •Avg. Rep takes 4.5 Months To Start Producing !! • 11.6% of MQL Close !• 90% of Team +100% of Quota !• 0% Rep Time Spent on Research ! •Avg. Rep Takes 3 Months to Produce !! @jmachristopher
  • 6. #STEP1 Get Found Generate Awareness Web Site Free Trial - PR - Bloggers/Influences - Industry Analysts - Targeted Web Ads - SEO - SEM - Social Networking - Blogging 5K Inbound Leads Per Quarter @jmachristopher
  • 7. #STEP2 SDR B.A.N.T Lead Nurturing Score High Enough? Qualified? AE Discovery Call Opportunity? No No Yes Yes 12% Raw Leads Moved to AE Calendar 70% MQL Become Opportunities Each Rep Gets about 70 Opps Per Quarter 17% of Opps Convert to Revenue @jmachristopher
  • 8. #STEP3 POC Using Customer’s Data Business Case and ROI Presentation Work to Close r Close Deal Land and Expand 11% Opps Close after Intro Call 19% Close After Tech Eval 46% Close After Tech Fit 68% Close After Sales Order Sent @jmachristopher
  • 10. Business Intelligence & Analytics Thanks! We’re Hiring!