Librarians and publishers are paying increasing attention to the information experiences of today’s emerging scholars – but what is the underlying value in understanding the researcher experience (or RX)? What have we learned about how readers discover the content we disseminate? What impacts do these lessons have on the resources and services we provide? What does user-centered decision making mean for how we enable discoverability of academic content? Moderated by SAGE’s Lettie Conrad, this presentation features Rebecca Blakiston, User Experience Librarian at the University of Arizona Libraries, and Rachael Cohen, Discovery User Experience Librarian in the Discovery & Research Services department at the Indiana University-Bloomington Libraries – two librarians who have conducted RX studies and made improvements to their libraries based on their findings.