SlideShare ist ein Scribd-Unternehmen logo
1 von 32
Downloaden Sie, um offline zu lesen
Beyond Compliance
Webinar & Podcast Series for Process Manufacturers
How to Reduce Food Safety Risk
by Eliminating Silos
Lone Jespersen, Ph.D.
Founder & Principal
// Meet Your Host
✔Improve Yield
✔Maximize Productivity
✔Ensure Compliance
Plant Management Platform
hello!
2
BEYOND COMPLIANCE
Meet the Speaker
Lone Jespersen, Ph.D.
Founder & Principal, Cultivate SA
Lone Jespersen is published author, speaker, and the principal and founder of Cultivate SA, a
Swiss-based organization dedicated to help organizations in the global supply chain make safe,
great tasting food through cultural effectiveness.
Lone has worked with improving food safety through organizational culture improvements for 18
years since she started at Maple Leaf Foods in 2004. Lone chaired the Global Food Safety
Initiative (GFSI) technical working group “A Culture of Food Safety”, chaired, the International
Association of Food Protection (IAFP) professional development group “Food Safety Culture”, and
currently the technical author on the BSI PAS320 “Practical Guide to Food Safety Culture.” Lone
holds a Ph.D. in Culture Enabled Food Safety from the University of Guelph, Canada and a Master
in Mechanical Engineering from Syd Dansk University, Denmark. Lone serves as director on the
IFPTI board and the STOP Foodborne Illness board.
Anna
An effective culture is one that promotes behaviors needed to
successfully execute the organisations strategy and achieve its
goals.
Source: Kotter, J. P. H., James L. (1992). Corporate culture and performance: The Free Press.
Average Increase in Key Financial Indicators Based on Culture Investments
(n=24)
Source:.” Can Cultural Attributes Predict Food Safety Performance?” Jespersen, L., & Edwards, A. M, Food Research International.
Functional Perception of Food Safety Maturity
23%
Food safety
professionals
estimate their food
safety maturity as
than their manufacturing
& support staff
colleagues
(n=3,875 plants)
more
mature
Span of Control & Food Safety
Source:.” Can Cultural Attributes Predict Food Safety Performance?” Jespersen, L., & Edwards, A. M, Food Research International.
Leaders &
executives estimate their
food safety as
than their supervisor
colleagues
(n= 3,875)
36% more
mature
Knowledge of food safety risks
Source: Cultivate global poll, 2021, n=524
Of the 10 most senior
leaders
the food safety risks of
their company
(n= 524)
48% know
Poll Question
Do your 10 most senior leaders know about your food safety risks?
Culture Dimensions
Source: Jespersen, L., Griffiths, M., & Wallace, C. A. (2017). Comparative analysis of existing food safety culture evaluation systems. Food Control, 79, 371-379.
BEYOND COMPLIANCE
Introducing Cultivate Pulse
Food Safety Culture
Reference: Cultivate Pulse©, N=65,536
Low High
Culture Maturity
Food Safety Culture: By Function
Reference: Cultivate Pulse©, N=65,536
Low High
Culture Maturity
Connecting Silos and Risks
BEYOND COMPLIANCE
FSQA Cultural Assumptions
Value: Everybody is responsible for food safety
CEO Operations Finance Sales
Product
Development
Listen and
speak when
asked
Make product
as specified
Not directly
involved
Connect
FSQA and
customer
FSQA will let us
know
BEYOND COMPLIANCE
Influencers of Risk
Behaviors Hazards Risks
BEYOND COMPLIANCE
Defining Food Safety Hazards
• Wood
• Hair
• Plastic
• Other?
Physical
• Salmonella
• Listeria
monocytogenes
• Other?
Biological
• Allergens
• Equipment grease
• Cleaning
chemicals
• Other?
Chemical
BEYOND COMPLIANCE
Changing Behaviors and Perceptions
+/-
20% 80%
Source: ”Unlock Behaviour - Unleash Profits” Braksick, 2007
BEYOND COMPLIANCE
Defining Behaviors
Source: “Unlock Behavior Unleash Profits” Braksick, 2007; “Theory of Planned Behavior/Reasoned Action”, Ajzen and Fishbein, 1991
1) Observable
Every time we connect with our
customer, I review the KAMs
FSQA feedback because…
2) Has a time factor
3) Reason/why?
… I have to OR
… I control that the food is safe
BEYOND COMPLIANCE
Defining Food Safety Risks
FOOD SAFETY RISK ANALYSIS
Severity Likelihood
1. Fatality A. Common occurrence
2. Serious Illness B. Known to occur
3. Product recall C. Could occur
4. Customer Complaint D. Not expected to occur
5. Insignificant E. Practically Impossible
BEYOND COMPLIANCE
Connect Food Safety Risks and Behaviors
FOOD SAFETY RISK ANALYSIS
Severity Likelihood
1. Fatality A. Common occurrence
2. Serious Illness B. Known to occur
3. Product recall C. Could occur
4. Customer Complaint D. Not expected to occur
5. Insignificant E. Practically Impossible
Every time we connect with our customer, I review the KAMs FSQA feedback because…
… I have to
… I control that the food is safe
Poll Question
Does your hazard analysis include assessment of human behaviors?
What Causes Food Safety Silos?
BEYOND COMPLIANCE
Some Reasons for the Gap
Knowledge and expectations
Competing performance measures
Psychological heuristics and biases
BEYOND COMPLIANCE
Some Reasons for the Gap
• Partnership with Cultivate SA and
Intertek Alchemy
• Unique Training Tools
• Introduction to Food Safety
Culture
• Fundamentals of Successful
Food Safety Culture
• Case Study
• Food Safety Culture Gauge and
Custom Tool Recommendations
Scan for early access and a
chance to win a complimentary
course on ZosiLearning.com
Food Safety Culture Training
For Your Culture Champions
Try This Tomorrow…
BEYOND COMPLIANCE
FSQA Cultural Actions
Value: Everybody is responsible for food safety
CEO Operations Finance Sales
Product
Development
Workout
Sessions
Supervisor
Coaching
Risk
Assessment
Internal
Communication
Risk
Management
BEYOND COMPLIANCE
Cultivate Functional Food Safety Assumptions
1. Defining specific functional food safety
responsibilities and behaviors
2. Schedule 1:1’s discussions with
functional leaders
3. Ask each functional leader to discuss
with team and bring revisions back
4. Act as “expectation agreement”
between function and FSQA
‘Doing the right thing
isn’t always easy but
it is always right!’
Questions?
Lone Jespersen, Ph.D.
Founder & Principal
Cultivate SA
Mary, Sausage Packer
Ben and Tara, Shippers
Jenny, Hot Counter
Wayne, EVP, Sales and Marketing
How to Reduce Food Safety Risk
by Eliminating Silos
More Resources at www.safetychain.com
White Papers & Surveys
Webinars & Videos
Product & Partner Info
Solution Consultation
BEYOND COMPLIANCE
Learning More:
SafetyChain Content Library
www.safetychain.com/content-downloads
More on Cultivate:
www.cultivatefoodsafety.com
Lone Jespersen, Ph.D.
p: +41 79 246 0807
e: lone@cultivatefoodsafety.com

Weitere ähnliche Inhalte

Ähnlich wie Reduce Food Safety Risk by Eliminating Silos

Responsibility (Chapter 6)
Responsibility (Chapter 6)Responsibility (Chapter 6)
Responsibility (Chapter 6)Loretta Cortez
 
Embedding a Powerful Food Safety Culture: Creating, Anchoring, and Sustaining...
Embedding a Powerful Food Safety Culture: Creating, Anchoring, and Sustaining...Embedding a Powerful Food Safety Culture: Creating, Anchoring, and Sustaining...
Embedding a Powerful Food Safety Culture: Creating, Anchoring, and Sustaining...SafetyChain Software
 
Food Safety for futuchers ICT
Food Safety for futuchers ICTFood Safety for futuchers ICT
Food Safety for futuchers ICTMadyss
 
Food Sustainability Call to Action
Food Sustainability Call to ActionFood Sustainability Call to Action
Food Sustainability Call to ActionErin O'Donnell
 
The importance of food safety knowledge, attitudes and Practices (KAP) among...
The importance of food safety knowledge, attitudes and  Practices (KAP) among...The importance of food safety knowledge, attitudes and  Practices (KAP) among...
The importance of food safety knowledge, attitudes and Practices (KAP) among...Dima Faour-Klingbeil Ph.D.
 
Food hygience: consumer insight and sustainablity
Food hygience: consumer insight and sustainablityFood hygience: consumer insight and sustainablity
Food hygience: consumer insight and sustainablityakdasivri
 
Compare a local brand with an international brand in similar product
Compare a local brand with an international brand in similar productCompare a local brand with an international brand in similar product
Compare a local brand with an international brand in similar productMd.Belal Uddin
 
RFSC Food Safety Training 2010
RFSC Food Safety Training 2010RFSC Food Safety Training 2010
RFSC Food Safety Training 2010Brian A. Nummer
 
Leadership And Organizational Development. •During Q2 A
Leadership And Organizational Development. •During Q2 ALeadership And Organizational Development. •During Q2 A
Leadership And Organizational Development. •During Q2 AJen Williams
 
The Sleeping Beauty: Waking Up Food Safety Culture
The Sleeping Beauty: Waking Up Food Safety CultureThe Sleeping Beauty: Waking Up Food Safety Culture
The Sleeping Beauty: Waking Up Food Safety CultureSafetyChain Software
 
Tyson Foods - How Are We Applying What We've Learned
Tyson Foods - How Are We Applying What We've LearnedTyson Foods - How Are We Applying What We've Learned
Tyson Foods - How Are We Applying What We've Learneddedmark
 
Ch1 biotch gd_intro-progsumm
Ch1 biotch gd_intro-progsummCh1 biotch gd_intro-progsumm
Ch1 biotch gd_intro-progsummFood Insight
 
MSU Food Fraud Initiative Emering Issues & New Frontiers for FDA Regulation_2014
MSU Food Fraud Initiative Emering Issues & New Frontiers for FDA Regulation_2014MSU Food Fraud Initiative Emering Issues & New Frontiers for FDA Regulation_2014
MSU Food Fraud Initiative Emering Issues & New Frontiers for FDA Regulation_2014Asian Food Regulation Information Service
 
Sustainability in the Marketplace
Sustainability in the Marketplace Sustainability in the Marketplace
Sustainability in the Marketplace QUALISOY
 

Ähnlich wie Reduce Food Safety Risk by Eliminating Silos (20)

Kansas09
Kansas09Kansas09
Kansas09
 
Responsibility (Chapter 6)
Responsibility (Chapter 6)Responsibility (Chapter 6)
Responsibility (Chapter 6)
 
Embedding a Powerful Food Safety Culture: Creating, Anchoring, and Sustaining...
Embedding a Powerful Food Safety Culture: Creating, Anchoring, and Sustaining...Embedding a Powerful Food Safety Culture: Creating, Anchoring, and Sustaining...
Embedding a Powerful Food Safety Culture: Creating, Anchoring, and Sustaining...
 
Food Safety for futuchers ICT
Food Safety for futuchers ICTFood Safety for futuchers ICT
Food Safety for futuchers ICT
 
Full Livestock Education Set
Full Livestock Education SetFull Livestock Education Set
Full Livestock Education Set
 
Food Sustainability Call to Action
Food Sustainability Call to ActionFood Sustainability Call to Action
Food Sustainability Call to Action
 
The importance of food safety knowledge, attitudes and Practices (KAP) among...
The importance of food safety knowledge, attitudes and  Practices (KAP) among...The importance of food safety knowledge, attitudes and  Practices (KAP) among...
The importance of food safety knowledge, attitudes and Practices (KAP) among...
 
Full slide set
Full slide setFull slide set
Full slide set
 
Food hygience: consumer insight and sustainablity
Food hygience: consumer insight and sustainablityFood hygience: consumer insight and sustainablity
Food hygience: consumer insight and sustainablity
 
Compare a local brand with an international brand in similar product
Compare a local brand with an international brand in similar productCompare a local brand with an international brand in similar product
Compare a local brand with an international brand in similar product
 
RFSC Food Safety Training 2010
RFSC Food Safety Training 2010RFSC Food Safety Training 2010
RFSC Food Safety Training 2010
 
Leadership And Organizational Development. •During Q2 A
Leadership And Organizational Development. •During Q2 ALeadership And Organizational Development. •During Q2 A
Leadership And Organizational Development. •During Q2 A
 
The Sleeping Beauty: Waking Up Food Safety Culture
The Sleeping Beauty: Waking Up Food Safety CultureThe Sleeping Beauty: Waking Up Food Safety Culture
The Sleeping Beauty: Waking Up Food Safety Culture
 
Tyson Foods - How Are We Applying What We've Learned
Tyson Foods - How Are We Applying What We've LearnedTyson Foods - How Are We Applying What We've Learned
Tyson Foods - How Are We Applying What We've Learned
 
Do our Genes Determine What We Should Eat? 2016
Do our Genes Determine What We Should Eat? 2016Do our Genes Determine What We Should Eat? 2016
Do our Genes Determine What We Should Eat? 2016
 
My School Work
My School WorkMy School Work
My School Work
 
Ch1 biotch gd_intro-progsumm
Ch1 biotch gd_intro-progsummCh1 biotch gd_intro-progsumm
Ch1 biotch gd_intro-progsumm
 
MSU Food Fraud Initiative Emering Issues & New Frontiers for FDA Regulation_2014
MSU Food Fraud Initiative Emering Issues & New Frontiers for FDA Regulation_2014MSU Food Fraud Initiative Emering Issues & New Frontiers for FDA Regulation_2014
MSU Food Fraud Initiative Emering Issues & New Frontiers for FDA Regulation_2014
 
Sustainability in the Marketplace
Sustainability in the Marketplace Sustainability in the Marketplace
Sustainability in the Marketplace
 
International Marketing Strategy
International Marketing StrategyInternational Marketing Strategy
International Marketing Strategy
 

Mehr von SafetyChain Software

Preparing for the FDA’s Enforcement of the Intentional Adulteration Rule
Preparing for the FDA’s Enforcement of the Intentional Adulteration RulePreparing for the FDA’s Enforcement of the Intentional Adulteration Rule
Preparing for the FDA’s Enforcement of the Intentional Adulteration RuleSafetyChain Software
 
Transforming Workplace Culture Through Digital Plant Management
Transforming Workplace Culture Through Digital Plant ManagementTransforming Workplace Culture Through Digital Plant Management
Transforming Workplace Culture Through Digital Plant ManagementSafetyChain Software
 
Understanding the New PCHF Analysis Guidance
Understanding the New PCHF Analysis GuidanceUnderstanding the New PCHF Analysis Guidance
Understanding the New PCHF Analysis GuidanceSafetyChain Software
 
Exploring the Buzz: Opportunities and Challenges in the Rise of Alternative F...
Exploring the Buzz: Opportunities and Challenges in the Rise of Alternative F...Exploring the Buzz: Opportunities and Challenges in the Rise of Alternative F...
Exploring the Buzz: Opportunities and Challenges in the Rise of Alternative F...SafetyChain Software
 
Using Monthly Inspections as a Tool for Prerequisite Program Verification
Using Monthly Inspections as a Tool for Prerequisite Program VerificationUsing Monthly Inspections as a Tool for Prerequisite Program Verification
Using Monthly Inspections as a Tool for Prerequisite Program VerificationSafetyChain Software
 
Achieving Food Safety Culture Maturity: From Audit-Readiness to Business Success
Achieving Food Safety Culture Maturity: From Audit-Readiness to Business SuccessAchieving Food Safety Culture Maturity: From Audit-Readiness to Business Success
Achieving Food Safety Culture Maturity: From Audit-Readiness to Business SuccessSafetyChain Software
 
The Need-to-Haves, Nice-to-Haves, and Benefits of Supply Chain Traceability
The Need-to-Haves, Nice-to-Haves, and Benefits of Supply Chain TraceabilityThe Need-to-Haves, Nice-to-Haves, and Benefits of Supply Chain Traceability
The Need-to-Haves, Nice-to-Haves, and Benefits of Supply Chain TraceabilitySafetyChain Software
 
Elevating Food Safety:Tackling Hazards for a Stronger Food Safety Culture
Elevating Food Safety:Tackling Hazards for a Stronger Food Safety CultureElevating Food Safety:Tackling Hazards for a Stronger Food Safety Culture
Elevating Food Safety:Tackling Hazards for a Stronger Food Safety CultureSafetyChain Software
 
Removing Pinch Points in Your Food Safety Plan
Removing Pinch Points in Your Food Safety PlanRemoving Pinch Points in Your Food Safety Plan
Removing Pinch Points in Your Food Safety PlanSafetyChain Software
 
From QMS to FSMS: Intersecting Compliance, Audit-Readiness, and Production
From QMS to FSMS: Intersecting Compliance, Audit-Readiness, and ProductionFrom QMS to FSMS: Intersecting Compliance, Audit-Readiness, and Production
From QMS to FSMS: Intersecting Compliance, Audit-Readiness, and ProductionSafetyChain Software
 
Strengthening Your Supply Chain Program: Insights for RAC Producers & Food Ma...
Strengthening Your Supply Chain Program: Insights for RAC Producers & Food Ma...Strengthening Your Supply Chain Program: Insights for RAC Producers & Food Ma...
Strengthening Your Supply Chain Program: Insights for RAC Producers & Food Ma...SafetyChain Software
 
Food Safety Culture: Breaking Down Silos Using Influence
Food Safety Culture: Breaking Down Silos Using InfluenceFood Safety Culture: Breaking Down Silos Using Influence
Food Safety Culture: Breaking Down Silos Using InfluenceSafetyChain Software
 
So You Think You Can Pass? A Guide for Food Retail Audits
So You Think You Can Pass? A Guide for Food Retail AuditsSo You Think You Can Pass? A Guide for Food Retail Audits
So You Think You Can Pass? A Guide for Food Retail AuditsSafetyChain Software
 
Untangling the Knots in Your Digitization Implementation
Untangling the Knots in Your Digitization ImplementationUntangling the Knots in Your Digitization Implementation
Untangling the Knots in Your Digitization ImplementationSafetyChain Software
 
Environmental Controls: Keeping Pathogens Out
Environmental Controls: Keeping Pathogens OutEnvironmental Controls: Keeping Pathogens Out
Environmental Controls: Keeping Pathogens OutSafetyChain Software
 
The Use of Artificial Intelligence (AI) in Food Safety, and What to Expect Next
The Use of Artificial Intelligence (AI) in Food Safety, and What to Expect NextThe Use of Artificial Intelligence (AI) in Food Safety, and What to Expect Next
The Use of Artificial Intelligence (AI) in Food Safety, and What to Expect NextSafetyChain Software
 
Bypassing Safety Risks at the Intersection of Continuous Improvement & Custom...
Bypassing Safety Risks at the Intersection of Continuous Improvement & Custom...Bypassing Safety Risks at the Intersection of Continuous Improvement & Custom...
Bypassing Safety Risks at the Intersection of Continuous Improvement & Custom...SafetyChain Software
 
Proactive Internal Auditing (QMMI) - April 2023.pptx
Proactive Internal Auditing (QMMI) - April 2023.pptxProactive Internal Auditing (QMMI) - April 2023.pptx
Proactive Internal Auditing (QMMI) - April 2023.pptxSafetyChain Software
 
Shoring Up Your Prevention Actions to Avoid FDA Form 483
Shoring Up Your Prevention Actions to Avoid FDA Form 483Shoring Up Your Prevention Actions to Avoid FDA Form 483
Shoring Up Your Prevention Actions to Avoid FDA Form 483SafetyChain Software
 
Fixing the Problems in Your Operations Problem-Solving Methods
Fixing the Problems in Your Operations Problem-Solving MethodsFixing the Problems in Your Operations Problem-Solving Methods
Fixing the Problems in Your Operations Problem-Solving MethodsSafetyChain Software
 

Mehr von SafetyChain Software (20)

Preparing for the FDA’s Enforcement of the Intentional Adulteration Rule
Preparing for the FDA’s Enforcement of the Intentional Adulteration RulePreparing for the FDA’s Enforcement of the Intentional Adulteration Rule
Preparing for the FDA’s Enforcement of the Intentional Adulteration Rule
 
Transforming Workplace Culture Through Digital Plant Management
Transforming Workplace Culture Through Digital Plant ManagementTransforming Workplace Culture Through Digital Plant Management
Transforming Workplace Culture Through Digital Plant Management
 
Understanding the New PCHF Analysis Guidance
Understanding the New PCHF Analysis GuidanceUnderstanding the New PCHF Analysis Guidance
Understanding the New PCHF Analysis Guidance
 
Exploring the Buzz: Opportunities and Challenges in the Rise of Alternative F...
Exploring the Buzz: Opportunities and Challenges in the Rise of Alternative F...Exploring the Buzz: Opportunities and Challenges in the Rise of Alternative F...
Exploring the Buzz: Opportunities and Challenges in the Rise of Alternative F...
 
Using Monthly Inspections as a Tool for Prerequisite Program Verification
Using Monthly Inspections as a Tool for Prerequisite Program VerificationUsing Monthly Inspections as a Tool for Prerequisite Program Verification
Using Monthly Inspections as a Tool for Prerequisite Program Verification
 
Achieving Food Safety Culture Maturity: From Audit-Readiness to Business Success
Achieving Food Safety Culture Maturity: From Audit-Readiness to Business SuccessAchieving Food Safety Culture Maturity: From Audit-Readiness to Business Success
Achieving Food Safety Culture Maturity: From Audit-Readiness to Business Success
 
The Need-to-Haves, Nice-to-Haves, and Benefits of Supply Chain Traceability
The Need-to-Haves, Nice-to-Haves, and Benefits of Supply Chain TraceabilityThe Need-to-Haves, Nice-to-Haves, and Benefits of Supply Chain Traceability
The Need-to-Haves, Nice-to-Haves, and Benefits of Supply Chain Traceability
 
Elevating Food Safety:Tackling Hazards for a Stronger Food Safety Culture
Elevating Food Safety:Tackling Hazards for a Stronger Food Safety CultureElevating Food Safety:Tackling Hazards for a Stronger Food Safety Culture
Elevating Food Safety:Tackling Hazards for a Stronger Food Safety Culture
 
Removing Pinch Points in Your Food Safety Plan
Removing Pinch Points in Your Food Safety PlanRemoving Pinch Points in Your Food Safety Plan
Removing Pinch Points in Your Food Safety Plan
 
From QMS to FSMS: Intersecting Compliance, Audit-Readiness, and Production
From QMS to FSMS: Intersecting Compliance, Audit-Readiness, and ProductionFrom QMS to FSMS: Intersecting Compliance, Audit-Readiness, and Production
From QMS to FSMS: Intersecting Compliance, Audit-Readiness, and Production
 
Strengthening Your Supply Chain Program: Insights for RAC Producers & Food Ma...
Strengthening Your Supply Chain Program: Insights for RAC Producers & Food Ma...Strengthening Your Supply Chain Program: Insights for RAC Producers & Food Ma...
Strengthening Your Supply Chain Program: Insights for RAC Producers & Food Ma...
 
Food Safety Culture: Breaking Down Silos Using Influence
Food Safety Culture: Breaking Down Silos Using InfluenceFood Safety Culture: Breaking Down Silos Using Influence
Food Safety Culture: Breaking Down Silos Using Influence
 
So You Think You Can Pass? A Guide for Food Retail Audits
So You Think You Can Pass? A Guide for Food Retail AuditsSo You Think You Can Pass? A Guide for Food Retail Audits
So You Think You Can Pass? A Guide for Food Retail Audits
 
Untangling the Knots in Your Digitization Implementation
Untangling the Knots in Your Digitization ImplementationUntangling the Knots in Your Digitization Implementation
Untangling the Knots in Your Digitization Implementation
 
Environmental Controls: Keeping Pathogens Out
Environmental Controls: Keeping Pathogens OutEnvironmental Controls: Keeping Pathogens Out
Environmental Controls: Keeping Pathogens Out
 
The Use of Artificial Intelligence (AI) in Food Safety, and What to Expect Next
The Use of Artificial Intelligence (AI) in Food Safety, and What to Expect NextThe Use of Artificial Intelligence (AI) in Food Safety, and What to Expect Next
The Use of Artificial Intelligence (AI) in Food Safety, and What to Expect Next
 
Bypassing Safety Risks at the Intersection of Continuous Improvement & Custom...
Bypassing Safety Risks at the Intersection of Continuous Improvement & Custom...Bypassing Safety Risks at the Intersection of Continuous Improvement & Custom...
Bypassing Safety Risks at the Intersection of Continuous Improvement & Custom...
 
Proactive Internal Auditing (QMMI) - April 2023.pptx
Proactive Internal Auditing (QMMI) - April 2023.pptxProactive Internal Auditing (QMMI) - April 2023.pptx
Proactive Internal Auditing (QMMI) - April 2023.pptx
 
Shoring Up Your Prevention Actions to Avoid FDA Form 483
Shoring Up Your Prevention Actions to Avoid FDA Form 483Shoring Up Your Prevention Actions to Avoid FDA Form 483
Shoring Up Your Prevention Actions to Avoid FDA Form 483
 
Fixing the Problems in Your Operations Problem-Solving Methods
Fixing the Problems in Your Operations Problem-Solving MethodsFixing the Problems in Your Operations Problem-Solving Methods
Fixing the Problems in Your Operations Problem-Solving Methods
 

Kürzlich hochgeladen

P4C x ELT = P4ELT: Its Theoretical Background (Kanazawa, 2024 March).pdf
P4C x ELT = P4ELT: Its Theoretical Background (Kanazawa, 2024 March).pdfP4C x ELT = P4ELT: Its Theoretical Background (Kanazawa, 2024 March).pdf
P4C x ELT = P4ELT: Its Theoretical Background (Kanazawa, 2024 March).pdfYu Kanazawa / Osaka University
 
PISA-VET launch_El Iza Mohamedou_19 March 2024.pptx
PISA-VET launch_El Iza Mohamedou_19 March 2024.pptxPISA-VET launch_El Iza Mohamedou_19 March 2024.pptx
PISA-VET launch_El Iza Mohamedou_19 March 2024.pptxEduSkills OECD
 
CHUYÊN ĐỀ DẠY THÊM TIẾNG ANH LỚP 11 - GLOBAL SUCCESS - NĂM HỌC 2023-2024 - HK...
CHUYÊN ĐỀ DẠY THÊM TIẾNG ANH LỚP 11 - GLOBAL SUCCESS - NĂM HỌC 2023-2024 - HK...CHUYÊN ĐỀ DẠY THÊM TIẾNG ANH LỚP 11 - GLOBAL SUCCESS - NĂM HỌC 2023-2024 - HK...
CHUYÊN ĐỀ DẠY THÊM TIẾNG ANH LỚP 11 - GLOBAL SUCCESS - NĂM HỌC 2023-2024 - HK...Nguyen Thanh Tu Collection
 
How to Solve Singleton Error in the Odoo 17
How to Solve Singleton Error in the  Odoo 17How to Solve Singleton Error in the  Odoo 17
How to Solve Singleton Error in the Odoo 17Celine George
 
DUST OF SNOW_BY ROBERT FROST_EDITED BY_ TANMOY MISHRA
DUST OF SNOW_BY ROBERT FROST_EDITED BY_ TANMOY MISHRADUST OF SNOW_BY ROBERT FROST_EDITED BY_ TANMOY MISHRA
DUST OF SNOW_BY ROBERT FROST_EDITED BY_ TANMOY MISHRATanmoy Mishra
 
Benefits & Challenges of Inclusive Education
Benefits & Challenges of Inclusive EducationBenefits & Challenges of Inclusive Education
Benefits & Challenges of Inclusive EducationMJDuyan
 
Practical Research 1: Lesson 8 Writing the Thesis Statement.pptx
Practical Research 1: Lesson 8 Writing the Thesis Statement.pptxPractical Research 1: Lesson 8 Writing the Thesis Statement.pptx
Practical Research 1: Lesson 8 Writing the Thesis Statement.pptxKatherine Villaluna
 
Presentation on the Basics of Writing. Writing a Paragraph
Presentation on the Basics of Writing. Writing a ParagraphPresentation on the Basics of Writing. Writing a Paragraph
Presentation on the Basics of Writing. Writing a ParagraphNetziValdelomar1
 
The basics of sentences session 10pptx.pptx
The basics of sentences session 10pptx.pptxThe basics of sentences session 10pptx.pptx
The basics of sentences session 10pptx.pptxheathfieldcps1
 
Philosophy of Education and Educational Philosophy
Philosophy of Education  and Educational PhilosophyPhilosophy of Education  and Educational Philosophy
Philosophy of Education and Educational PhilosophyShuvankar Madhu
 
3.21.24 The Origins of Black Power.pptx
3.21.24  The Origins of Black Power.pptx3.21.24  The Origins of Black Power.pptx
3.21.24 The Origins of Black Power.pptxmary850239
 
Drug Information Services- DIC and Sources.
Drug Information Services- DIC and Sources.Drug Information Services- DIC and Sources.
Drug Information Services- DIC and Sources.raviapr7
 
How to Make a Field read-only in Odoo 17
How to Make a Field read-only in Odoo 17How to Make a Field read-only in Odoo 17
How to Make a Field read-only in Odoo 17Celine George
 
UKCGE Parental Leave Discussion March 2024
UKCGE Parental Leave Discussion March 2024UKCGE Parental Leave Discussion March 2024
UKCGE Parental Leave Discussion March 2024UKCGE
 
General views of Histopathology and step
General views of Histopathology and stepGeneral views of Histopathology and step
General views of Histopathology and stepobaje godwin sunday
 
Education and training program in the hospital APR.pptx
Education and training program in the hospital APR.pptxEducation and training program in the hospital APR.pptx
Education and training program in the hospital APR.pptxraviapr7
 
How to Add Existing Field in One2Many Tree View in Odoo 17
How to Add Existing Field in One2Many Tree View in Odoo 17How to Add Existing Field in One2Many Tree View in Odoo 17
How to Add Existing Field in One2Many Tree View in Odoo 17Celine George
 
5 charts on South Africa as a source country for international student recrui...
5 charts on South Africa as a source country for international student recrui...5 charts on South Africa as a source country for international student recrui...
5 charts on South Africa as a source country for international student recrui...CaraSkikne1
 

Kürzlich hochgeladen (20)

P4C x ELT = P4ELT: Its Theoretical Background (Kanazawa, 2024 March).pdf
P4C x ELT = P4ELT: Its Theoretical Background (Kanazawa, 2024 March).pdfP4C x ELT = P4ELT: Its Theoretical Background (Kanazawa, 2024 March).pdf
P4C x ELT = P4ELT: Its Theoretical Background (Kanazawa, 2024 March).pdf
 
PISA-VET launch_El Iza Mohamedou_19 March 2024.pptx
PISA-VET launch_El Iza Mohamedou_19 March 2024.pptxPISA-VET launch_El Iza Mohamedou_19 March 2024.pptx
PISA-VET launch_El Iza Mohamedou_19 March 2024.pptx
 
CHUYÊN ĐỀ DẠY THÊM TIẾNG ANH LỚP 11 - GLOBAL SUCCESS - NĂM HỌC 2023-2024 - HK...
CHUYÊN ĐỀ DẠY THÊM TIẾNG ANH LỚP 11 - GLOBAL SUCCESS - NĂM HỌC 2023-2024 - HK...CHUYÊN ĐỀ DẠY THÊM TIẾNG ANH LỚP 11 - GLOBAL SUCCESS - NĂM HỌC 2023-2024 - HK...
CHUYÊN ĐỀ DẠY THÊM TIẾNG ANH LỚP 11 - GLOBAL SUCCESS - NĂM HỌC 2023-2024 - HK...
 
How to Solve Singleton Error in the Odoo 17
How to Solve Singleton Error in the  Odoo 17How to Solve Singleton Error in the  Odoo 17
How to Solve Singleton Error in the Odoo 17
 
DUST OF SNOW_BY ROBERT FROST_EDITED BY_ TANMOY MISHRA
DUST OF SNOW_BY ROBERT FROST_EDITED BY_ TANMOY MISHRADUST OF SNOW_BY ROBERT FROST_EDITED BY_ TANMOY MISHRA
DUST OF SNOW_BY ROBERT FROST_EDITED BY_ TANMOY MISHRA
 
Benefits & Challenges of Inclusive Education
Benefits & Challenges of Inclusive EducationBenefits & Challenges of Inclusive Education
Benefits & Challenges of Inclusive Education
 
Practical Research 1: Lesson 8 Writing the Thesis Statement.pptx
Practical Research 1: Lesson 8 Writing the Thesis Statement.pptxPractical Research 1: Lesson 8 Writing the Thesis Statement.pptx
Practical Research 1: Lesson 8 Writing the Thesis Statement.pptx
 
Finals of Kant get Marx 2.0 : a general politics quiz
Finals of Kant get Marx 2.0 : a general politics quizFinals of Kant get Marx 2.0 : a general politics quiz
Finals of Kant get Marx 2.0 : a general politics quiz
 
Presentation on the Basics of Writing. Writing a Paragraph
Presentation on the Basics of Writing. Writing a ParagraphPresentation on the Basics of Writing. Writing a Paragraph
Presentation on the Basics of Writing. Writing a Paragraph
 
The basics of sentences session 10pptx.pptx
The basics of sentences session 10pptx.pptxThe basics of sentences session 10pptx.pptx
The basics of sentences session 10pptx.pptx
 
Philosophy of Education and Educational Philosophy
Philosophy of Education  and Educational PhilosophyPhilosophy of Education  and Educational Philosophy
Philosophy of Education and Educational Philosophy
 
3.21.24 The Origins of Black Power.pptx
3.21.24  The Origins of Black Power.pptx3.21.24  The Origins of Black Power.pptx
3.21.24 The Origins of Black Power.pptx
 
Drug Information Services- DIC and Sources.
Drug Information Services- DIC and Sources.Drug Information Services- DIC and Sources.
Drug Information Services- DIC and Sources.
 
How to Make a Field read-only in Odoo 17
How to Make a Field read-only in Odoo 17How to Make a Field read-only in Odoo 17
How to Make a Field read-only in Odoo 17
 
Prelims of Kant get Marx 2.0: a general politics quiz
Prelims of Kant get Marx 2.0: a general politics quizPrelims of Kant get Marx 2.0: a general politics quiz
Prelims of Kant get Marx 2.0: a general politics quiz
 
UKCGE Parental Leave Discussion March 2024
UKCGE Parental Leave Discussion March 2024UKCGE Parental Leave Discussion March 2024
UKCGE Parental Leave Discussion March 2024
 
General views of Histopathology and step
General views of Histopathology and stepGeneral views of Histopathology and step
General views of Histopathology and step
 
Education and training program in the hospital APR.pptx
Education and training program in the hospital APR.pptxEducation and training program in the hospital APR.pptx
Education and training program in the hospital APR.pptx
 
How to Add Existing Field in One2Many Tree View in Odoo 17
How to Add Existing Field in One2Many Tree View in Odoo 17How to Add Existing Field in One2Many Tree View in Odoo 17
How to Add Existing Field in One2Many Tree View in Odoo 17
 
5 charts on South Africa as a source country for international student recrui...
5 charts on South Africa as a source country for international student recrui...5 charts on South Africa as a source country for international student recrui...
5 charts on South Africa as a source country for international student recrui...
 

Reduce Food Safety Risk by Eliminating Silos

  • 1. Beyond Compliance Webinar & Podcast Series for Process Manufacturers How to Reduce Food Safety Risk by Eliminating Silos Lone Jespersen, Ph.D. Founder & Principal
  • 2. // Meet Your Host ✔Improve Yield ✔Maximize Productivity ✔Ensure Compliance Plant Management Platform hello! 2
  • 3. BEYOND COMPLIANCE Meet the Speaker Lone Jespersen, Ph.D. Founder & Principal, Cultivate SA Lone Jespersen is published author, speaker, and the principal and founder of Cultivate SA, a Swiss-based organization dedicated to help organizations in the global supply chain make safe, great tasting food through cultural effectiveness. Lone has worked with improving food safety through organizational culture improvements for 18 years since she started at Maple Leaf Foods in 2004. Lone chaired the Global Food Safety Initiative (GFSI) technical working group “A Culture of Food Safety”, chaired, the International Association of Food Protection (IAFP) professional development group “Food Safety Culture”, and currently the technical author on the BSI PAS320 “Practical Guide to Food Safety Culture.” Lone holds a Ph.D. in Culture Enabled Food Safety from the University of Guelph, Canada and a Master in Mechanical Engineering from Syd Dansk University, Denmark. Lone serves as director on the IFPTI board and the STOP Foodborne Illness board.
  • 5. An effective culture is one that promotes behaviors needed to successfully execute the organisations strategy and achieve its goals. Source: Kotter, J. P. H., James L. (1992). Corporate culture and performance: The Free Press. Average Increase in Key Financial Indicators Based on Culture Investments (n=24)
  • 6. Source:.” Can Cultural Attributes Predict Food Safety Performance?” Jespersen, L., & Edwards, A. M, Food Research International. Functional Perception of Food Safety Maturity 23% Food safety professionals estimate their food safety maturity as than their manufacturing & support staff colleagues (n=3,875 plants) more mature
  • 7. Span of Control & Food Safety Source:.” Can Cultural Attributes Predict Food Safety Performance?” Jespersen, L., & Edwards, A. M, Food Research International. Leaders & executives estimate their food safety as than their supervisor colleagues (n= 3,875) 36% more mature
  • 8. Knowledge of food safety risks Source: Cultivate global poll, 2021, n=524 Of the 10 most senior leaders the food safety risks of their company (n= 524) 48% know
  • 9. Poll Question Do your 10 most senior leaders know about your food safety risks?
  • 10. Culture Dimensions Source: Jespersen, L., Griffiths, M., & Wallace, C. A. (2017). Comparative analysis of existing food safety culture evaluation systems. Food Control, 79, 371-379.
  • 12. Food Safety Culture Reference: Cultivate Pulse©, N=65,536 Low High Culture Maturity
  • 13. Food Safety Culture: By Function Reference: Cultivate Pulse©, N=65,536 Low High Culture Maturity
  • 15. BEYOND COMPLIANCE FSQA Cultural Assumptions Value: Everybody is responsible for food safety CEO Operations Finance Sales Product Development Listen and speak when asked Make product as specified Not directly involved Connect FSQA and customer FSQA will let us know
  • 16. BEYOND COMPLIANCE Influencers of Risk Behaviors Hazards Risks
  • 17. BEYOND COMPLIANCE Defining Food Safety Hazards • Wood • Hair • Plastic • Other? Physical • Salmonella • Listeria monocytogenes • Other? Biological • Allergens • Equipment grease • Cleaning chemicals • Other? Chemical
  • 18. BEYOND COMPLIANCE Changing Behaviors and Perceptions +/- 20% 80% Source: ”Unlock Behaviour - Unleash Profits” Braksick, 2007
  • 19. BEYOND COMPLIANCE Defining Behaviors Source: “Unlock Behavior Unleash Profits” Braksick, 2007; “Theory of Planned Behavior/Reasoned Action”, Ajzen and Fishbein, 1991 1) Observable Every time we connect with our customer, I review the KAMs FSQA feedback because… 2) Has a time factor 3) Reason/why? … I have to OR … I control that the food is safe
  • 20. BEYOND COMPLIANCE Defining Food Safety Risks FOOD SAFETY RISK ANALYSIS Severity Likelihood 1. Fatality A. Common occurrence 2. Serious Illness B. Known to occur 3. Product recall C. Could occur 4. Customer Complaint D. Not expected to occur 5. Insignificant E. Practically Impossible
  • 21. BEYOND COMPLIANCE Connect Food Safety Risks and Behaviors FOOD SAFETY RISK ANALYSIS Severity Likelihood 1. Fatality A. Common occurrence 2. Serious Illness B. Known to occur 3. Product recall C. Could occur 4. Customer Complaint D. Not expected to occur 5. Insignificant E. Practically Impossible Every time we connect with our customer, I review the KAMs FSQA feedback because… … I have to … I control that the food is safe
  • 22. Poll Question Does your hazard analysis include assessment of human behaviors?
  • 23. What Causes Food Safety Silos?
  • 24. BEYOND COMPLIANCE Some Reasons for the Gap Knowledge and expectations Competing performance measures Psychological heuristics and biases
  • 26. • Partnership with Cultivate SA and Intertek Alchemy • Unique Training Tools • Introduction to Food Safety Culture • Fundamentals of Successful Food Safety Culture • Case Study • Food Safety Culture Gauge and Custom Tool Recommendations Scan for early access and a chance to win a complimentary course on ZosiLearning.com Food Safety Culture Training For Your Culture Champions
  • 28. BEYOND COMPLIANCE FSQA Cultural Actions Value: Everybody is responsible for food safety CEO Operations Finance Sales Product Development Workout Sessions Supervisor Coaching Risk Assessment Internal Communication Risk Management
  • 29. BEYOND COMPLIANCE Cultivate Functional Food Safety Assumptions 1. Defining specific functional food safety responsibilities and behaviors 2. Schedule 1:1’s discussions with functional leaders 3. Ask each functional leader to discuss with team and bring revisions back 4. Act as “expectation agreement” between function and FSQA
  • 30. ‘Doing the right thing isn’t always easy but it is always right!’
  • 31. Questions? Lone Jespersen, Ph.D. Founder & Principal Cultivate SA Mary, Sausage Packer Ben and Tara, Shippers Jenny, Hot Counter Wayne, EVP, Sales and Marketing How to Reduce Food Safety Risk by Eliminating Silos
  • 32. More Resources at www.safetychain.com White Papers & Surveys Webinars & Videos Product & Partner Info Solution Consultation BEYOND COMPLIANCE Learning More: SafetyChain Content Library www.safetychain.com/content-downloads More on Cultivate: www.cultivatefoodsafety.com Lone Jespersen, Ph.D. p: +41 79 246 0807 e: lone@cultivatefoodsafety.com