Psychological health and safety in the workplace cupe
1. OHS Role in Cultivating Safe and Healthy
Workplaces
Psychological Health and
Safety In The Workplace
Newman Psychological and Consulting Services, 2014
2. Preventing Bullying From Taking
Root In Your Organization
Newman Psychological and Consulting Services, 2014
3. The Mind of A Bully
Newman Psychological and Consulting Services, 2014
4. The Mind of A Target
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5. Why do Targets get Hurt?
Newman Psychological and Consulting Services, 2014
8. Vision
“The vision for a psychologically healthy and
safe workplace is one that actively works to
prevent harm to worker psychological health,
including in negligent, reckless, or intentional
ways, and promotes psychological wellbeing”.
p.1
Newman Psychological and Consulting Services, 2014
10. Zero Psychological Harm
Commitments
Newman Psychological and Consulting Services, 2014
2. No job is so urgent, so
important or so routine that
it cannot be done safely:“I
have no time for being nice”
11. Zero Psychological Harm
Commitments
Newman Psychological and Consulting Services, 2014
3. Safety is not separate from productivity
and performance
“He’s a bit abrasive, but he gets the job done”
12. Zero Psychological Harm
Commitments
4. Psychological safety and health is not only an absolute
company, institutional, agency or business priority, it is
also a basic organizational value.
Newman Psychological and Consulting Services, 2014
13. 5. Psychological safety and health is
part of our community responsibility
Newman Psychological and Consulting Services, 2014
14. Guiding Principles
Psychological health and safety is a shared responsibility
among all workplace stakeholders and commensurate
with the authority of the stakeholder;
The Standard is based upon a demonstrated and visible
commitment by senior management for the
development and sustainability of a psychologically
healthy and safe workplace. (p. 3)
Newman Psychological and Consulting Services, 2014
15. OHS Committees
“The organization must engage the OHS
Committee/worker representatives in
defining their involvement in the
Psychological Health and Safety Management
System.”
Newman Psychological and Consulting Services, 2014
16. Risk Mitigation
“The organization shall develop, implement, and maintain a
documented risk mitigation process that includes:
a) Hazard identification;
b) elimination of those hazards that can be eliminated;
c) assessment for level of risk for hazards that cannot be eliminated;
d) preventive and protective measures used to eliminate identified
hazards and control risks;
e) a priority process reflecting the size, nature and complexity, of
the hazard and risk, and, where possible respecting the traditional
hierarchy of risk control.” p. 8.
Newman Psychological and Consulting Services, 2014
17. Unhealthy and Unsafe Workplace
Behaviour Continuum
Newman Psychological and Consulting Services, 2014
18. Problematic Responses To
Unsafe or Unhealthy Workplace
Behaviour
1. Avoidance and Minimization Patterns
2. Tolerance Patterns
3. Exacerbating Patterns
4. Reward Patterns
Newman Psychological and Consulting Services, 2014
19. Avoidance, and Minimization
Patterns
Ignore and Avoid Responses
Fear of discussing the behaviour
Hide in the office
Dismiss and Minimize Responses
Nothing’s perfect, it’s pretty good
Feelings of discomfort that you can’t put your finger on.
Excuse Responses
Excuses get made for repeated inappropriate behaviour
Newman Psychological and Consulting Services, 2014
20. Tolerance Patterns
Inexperience Responses
Buddy-style Leadership
Feel incompetent to deal with it, don’t ask for help
Respond ineffectively when personally experiencing unsafe of
unhealthy behaviour.
Blaming Responses
It’s the target’s fault
Overwhelmed Responses
Someone above me should do something, I can’t.
Nothing I do works, so stop trying.
Newman Psychological and Consulting Services, 2014
21. Exacerbating Patterns
Distrust Responses
Them versus Us thinking:
Elicits an intensification of unsafe and unhealthy behaviour—
can include retaliatory behaviour.
Passive Aggressive Responses
Knows what is going on but resentfully allows things to
continue—”Serves them right”
Newman Psychological and Consulting Services, 2014
22. Reward Patterns
Expeditious Responses
Promote or shield someone who uses unsafe or unhealthy
behaviour to get job done
Lateral moves to relocate the problem
Newman Psychological and Consulting Services, 2014
23. Competence and Training
“The organization shall establish and sustain processes to:
a) determine expectations and minimum requirements of
workers and, in particular, those in leadership roles (e.g.,
supervisors, managers, worker representatives, union
leadership) to prevent psychological harm, promote
psychological health of workers and address problems
related to psychological health and safety; and
b) provide orientation and training to meet item a).” p. 12
Newman Psychological and Consulting Services, 2014
24. Coach, Assess, Address
“The organization should establish and sustain processes to:
a) provide accessible coaching and supports as required,
recognizing the potential complexities of psychological health
and safety situations, the unique needs of the individuals
affected, and the skills needed; and
b) assess and address competence of those in leadership roles
(with respect to preventing psychological harm, promoting
psychological health of workers and addressing problems
related to psychological health and safety).” p.12
Newman Psychological and Consulting Services, 2014
26. Our Choice
Everything can be taken from (us) but one thing;
the last of the human freedoms-
to choose one’s attitude in any given set of
circumstances, to choose one’s own way.
Viktor Frankl
Newman Psychological and Consulting Services, 2014
27. Healthy and Safe Workplace
Behaviour Continuum
Newman Psychological and Consulting Services, 2014
29. Thank You
You can contact Dr. Newman at
drj@drjennifernewman.com
Or
Telephone: 1-604-266-6920
Newman Psychological and Consulting Services, 2014
30. RESOURCES
To obtain a copy of the Psychological health and safety in
the workplace—Prevention, promotion and
guidance to stage implementation
Visit:
CSA Group: www.csagroup.org
Or call: 1-800-463-6727
Newman Psychological and Consulting Services, 2014
Editor's Notes
Reference: Based on Steven Stosny--Emotionally abusive, angry and resentful thought pattern
Group/Team Level Of System:
Zero Harm is an aspiration that lends itself to talking about how we are together on a daily basis.
This is the underlying value that supports our interactions as staff, supervisors and team members.
Upstanders: It can help staff intervene in unsafe situations—they know they’ll be supported in saying “We don’t do that here”. Or “Give her a break”