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4/16/2016 1JK BUSINESS SCHOOL
4/16/2016
2JK BUSINESS SCHOOL
 Defined as the skills or ability necessary to
identify, assess and control the emotions of
oneself, other people or entire groups,
emotional intelligence is a concept that has
become widely popular in management texts
and related literature for its ability to enhance
and capitalize on the human potential of an
organization.
4/16/2016 3JK BUSINESS SCHOOL
 Self awareness
 Self management
 Effective communication
 Social awareness
 Conflict resolution
 Relationship management
4/16/2016 4JK BUSINESS SCHOOL
4/16/2016 5JK BUSINESS SCHOOL

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Roles of emotion in leadership

  • 3.  Defined as the skills or ability necessary to identify, assess and control the emotions of oneself, other people or entire groups, emotional intelligence is a concept that has become widely popular in management texts and related literature for its ability to enhance and capitalize on the human potential of an organization. 4/16/2016 3JK BUSINESS SCHOOL
  • 4.  Self awareness  Self management  Effective communication  Social awareness  Conflict resolution  Relationship management 4/16/2016 4JK BUSINESS SCHOOL