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Technical Support  Audio Difficulties:  Please hang up and dial again.  If this does not fix your problem, while on the call press *0 for an operator. Visual Difficulties:   Please report your problem via the text chat window on the left side of your screen. A tech support specialist will help you.  presents… Questions? Please contact our Member Services Team 866-538-1909 or  info@humancapitalinstitute.org For Audio Please Dial 1-512-879-2021 Access Code 812571# OR Listen using VOIP through your computer speakers.  Make sure your speakers are on and the volume is up.  HCI is pleased to offer the downloaded slides, the archived version of this Webcast and the subsequent whitepaper to HCI Professional Members.  If you are currently a Community  Member, please upgrade your membership to access these features. See the reminder email from HCI on today’s Webcast for more details. Welcome!  The presentation will begin shortly. Defining A Successful Hire: Developing Metrics With Key Stakeholders Wed, April 9 / 1:00 PM - 2:00 PM ET Made Possible By:
Today’s Agenda  5  mins. – Introduction 45 mins. – Our Feature Presentation with Q&A 5  mins. – Wrap Up &   Tour of Track Page Made Possible By:
Amy Lewis Director, Talent Acquisition Community  Human Capital Institute  Today’s Moderator Made Possible By:
Today’s Guest Made Possible By: Ryan Heinl   Senior Consultant  Development Dimensions International (DDI)
Presented By Ryan Heinl, Senior Consultant Development Dimensions International DEFINING SUCCESSFUL HIRES BY DEVELOPING METRICS WITH KEY STAKEHOLDERS
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object]
Current Staffing Scorecard ,[object Object],[object Object],[object Object],[object Object],[object Object],Live Meeting Poll Changes directly made to this slide will not be displayed in Live Meeting. Edit this slide by selecting Properties in the Live Meeting Presentation menu.
Measurement Myths ,[object Object],[object Object],[object Object]
The Holy Grail – Quality of Hire ,[object Object],[object Object],[object Object],[object Object],[object Object]
My Experience 100+ testing implementations
Primary Stakeholders ,[object Object],[object Object],[object Object],[object Object]
Measuring Success
Retention… The Compelling Business Case Source: 2005 DDI Selection Forecast
The Business Case…   The 3 Hiring ‘Profit’ Factors ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Business Case Moving the Needle ,[object Object],[object Object],[object Object],[object Object],[object Object]
Hiring Process Right Person – Fast! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],SCREEN TEST INTERVIEW SIM Onboard S U C C E S S  P R O F I L E S  S U C C E S S  P R O F I L E S  S U C C E S S  P R O F I L E S  S U C C E S S  P R O F I L E S  S U C C E S S  P R O F I L E S  S U C C E S S  P R O F I L E S  S U C C E S S  P R O F I L E S  S U C C E S S  P R O F I L E S  S U C C E S S  P R O F I L E S  S U C C E S S  P R O F I L E S
Business Priorities and Forecast ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Talent Forecast ,[object Object],[object Object],[object Object],[object Object],Live Meeting Poll Changes directly made to this slide will not be displayed in Live Meeting. Edit this slide by selecting Properties in the Live Meeting Presentation menu.
Business Priorities and Forecast ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Success Profile and Sourcing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Think Holistically The Complete Success Profile What people  know Mech Engineer Degree Aviation Mechanics What people  have done Lead major projects Working across countries  What people  can do Decision Making Planning and Org Communication Coaching Who people  are Challenge seekers Interpersonal motive Creative
Assemble the Tools Experience Technical achievements University Diploma Technical Knowledge Building Partnerships Planning and Organizing Competencies Initiative Thinking and reasoning Personal Attributes Interview Testing Screening Success Profile
Measure the Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Process Opportunities
Vacant Positions Cost Money
Measure the Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Measure the Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Process Check ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Live Meeting Poll Changes directly made to this slide will not be displayed in Live Meeting. Edit this slide by selecting Properties in the Live Meeting Presentation menu.
Show Quality of Hire Before You Change Your Process Market Strategies Protect and Grow High Value Customers Increase Competitive Win-Backs In Field  Saves Maximize New Build Penetration Increase MDU Market Penetration Conversion of UA Homes Top Scoring DSRs: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Ramp-Up Time ,[object Object],[object Object],[object Object]
Ramp-Up Time EXAMPLE 90 days to reach acceptable performance = $250,000 Reduce time to productivity to 30 days (QH Indicator) Cost Savings = $125,000 per position Training success (QH Indicator) - Leading indicator of time to productivity reduction - Rapid application of learning to the job
On-Boarding Is the Key
Productivity ,[object Object],[object Object],[object Object],[object Object],[object Object]
Productivity EXAMPLE Acceptable engineer – Portfolio $1million per yr High performing engineer – Portfolio of $1.4 million per yr Hire 10 more high performing engineers = Additional $4 million Can be tracked through productivity metrics Hypothesis testing – Overall productivity level
Productivity – Major Retailer ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Productivity – Telecom Sales ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Productivity – Manufacturing ,[object Object],[object Object],[object Object],[object Object],[object Object]
Quality of Hire   Balanced Scorecard – Pivotal Roles
Set Your Expectations
Continuously Improving ,[object Object],[object Object],[object Object],[object Object]
Questions & Answers   Made Possible By:
Thank You! Human Capital Institute 1250 Connecticut Avenue NW, Suite 200 Washington, DC 20036 (866) 538 1909 www.humancapitalinstitute.org Made Possible By:

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Measuring Quality of Hire

  • 1. Technical Support Audio Difficulties: Please hang up and dial again. If this does not fix your problem, while on the call press *0 for an operator. Visual Difficulties: Please report your problem via the text chat window on the left side of your screen. A tech support specialist will help you. presents… Questions? Please contact our Member Services Team 866-538-1909 or info@humancapitalinstitute.org For Audio Please Dial 1-512-879-2021 Access Code 812571# OR Listen using VOIP through your computer speakers. Make sure your speakers are on and the volume is up. HCI is pleased to offer the downloaded slides, the archived version of this Webcast and the subsequent whitepaper to HCI Professional Members. If you are currently a Community Member, please upgrade your membership to access these features. See the reminder email from HCI on today’s Webcast for more details. Welcome! The presentation will begin shortly. Defining A Successful Hire: Developing Metrics With Key Stakeholders Wed, April 9 / 1:00 PM - 2:00 PM ET Made Possible By:
  • 2. Today’s Agenda 5 mins. – Introduction 45 mins. – Our Feature Presentation with Q&A 5 mins. – Wrap Up & Tour of Track Page Made Possible By:
  • 3. Amy Lewis Director, Talent Acquisition Community Human Capital Institute Today’s Moderator Made Possible By:
  • 4. Today’s Guest Made Possible By: Ryan Heinl Senior Consultant Development Dimensions International (DDI)
  • 5. Presented By Ryan Heinl, Senior Consultant Development Dimensions International DEFINING SUCCESSFUL HIRES BY DEVELOPING METRICS WITH KEY STAKEHOLDERS
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  • 10. My Experience 100+ testing implementations
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  • 13. Retention… The Compelling Business Case Source: 2005 DDI Selection Forecast
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  • 21. Think Holistically The Complete Success Profile What people know Mech Engineer Degree Aviation Mechanics What people have done Lead major projects Working across countries What people can do Decision Making Planning and Org Communication Coaching Who people are Challenge seekers Interpersonal motive Creative
  • 22. Assemble the Tools Experience Technical achievements University Diploma Technical Knowledge Building Partnerships Planning and Organizing Competencies Initiative Thinking and reasoning Personal Attributes Interview Testing Screening Success Profile
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  • 31. Ramp-Up Time EXAMPLE 90 days to reach acceptable performance = $250,000 Reduce time to productivity to 30 days (QH Indicator) Cost Savings = $125,000 per position Training success (QH Indicator) - Leading indicator of time to productivity reduction - Rapid application of learning to the job
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  • 34. Productivity EXAMPLE Acceptable engineer – Portfolio $1million per yr High performing engineer – Portfolio of $1.4 million per yr Hire 10 more high performing engineers = Additional $4 million Can be tracked through productivity metrics Hypothesis testing – Overall productivity level
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  • 38. Quality of Hire Balanced Scorecard – Pivotal Roles
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  • 41. Questions & Answers Made Possible By:
  • 42. Thank You! Human Capital Institute 1250 Connecticut Avenue NW, Suite 200 Washington, DC 20036 (866) 538 1909 www.humancapitalinstitute.org Made Possible By: