Resume May 11, 2016

1. Ryan Horbal
Ryanhorbal@yahoo.com Ryanhorbal@fullsail.edu
https://ryanhorbal.wordpress.com https://www.linkedin.com/in/ryanhorbal
Skills & Qualifications
 Mac OS X  Windows 7, 8, 8.1, 10  Unity 3D 5.3.4
 C#  Java Script  Perforce P4V
 Microsoft Office Suite  Adobe Photoshop CS6  Adobe Light Room
 Can work in any size team  Attention to details  Great organization skills
 Quick and Efficient learner  Game Logic and Design
problem solver
 Ability to choose the best
design for the game
Education
Full Sail University 2013 – 2016
- Advanced Achievement Award recipient, 3.4 GPA in the Bachelor of Science Game Design program
Wolcott Fire School 2012
- Earned Fire Fighter Certification
Orlando Medical Institute 2009
- Emergency Medical Technician License
Apple 2006
- Fast paced and competitive training on sales, use, and customer experience for Apple Products in Cupertino, CA
Experience
Hunters Ambulance Service January 2012 – Present
Rural Metro Ambulance Company 2010 – 2011
EMERGENCY MEDICAL TECHNICIAN
 Ensured the safety of my partner and patient while driving in Emergent and Non-Emergent situations
 Collaborated with other Services such as Fire and Police by communicating clear and effectively
 Processed orders to ensure the patients’ health and safety while assessing, stabilizing, and treating
Walt Disney World Resort 2004-2011
CHEMIST / LIFEGUARD / LAKE PATROL/ TRAINER
 Identified and responds to emergencies and requalifies skills and readiness every two weeks
 Ensured Guest safety at all times in all areas of responsibility, enforced policies and procedures
 Upheld Disney brand standards for all Guest and Cast by maintaining the show readiness of the area ensuring great
guest experience
Physicians United Plan 2008-2009
ENROLLMENT SPECIALIST TEAM LEAD
 Trained new employees and managed a team of five employees in the enrollment of new and prospective members
 Lead agents through problem resolution regarding commission, membership, and plan information, ensured
customer service compliance
 Developed the Agent Hotline and the enrollment process manual for the company in partnership with fellow project
teammates.
 Verified that all members were on the appropriate plan; if not, assisted the member through the proper process
Circuit City 2005-2008
SUPERVISOR OF PRODUCT FLOW TEAM/ SENIOR PRODUCT SPECIALIST / SALES ASSOCIATE / APPLE TECHNOLOGY SPECIALIST
 Attained 100% display and department compliance, assisting the sales manager in all aspects of the department
 Maintained service and installation penetration at or above Circuit City goals
 Trained and coached a six member team in customer experience and sales techniques, assisted at Customer Service
 Managed and supervised the warehouse; overseeing proper handling of inventory and customer merchandise