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12 IDEASFOR 
MARKETING DISASTER 
by @rtumasonyte
Hi, I am @rtumasonyte, 
digital fashion marketer & co-founder of Industry-Files.com 
Here are TOP 12 mistakes in Marketing 
that make my heart sore:
1NO PLAN 
& NO SEPARATE BUDGET
most marketers hate excels 
Failing to track a separate budget & activity schedule 
leads to marketing becoming a daily operational budget 
leftover…
that’s money wasted for 
or 
"Representation"
NO PLAN ! 
= ! 
NOTHING TO TRACK
Make sure your plan: 
‣ is prepared and renewed for 1 year ahead! 
‣ involves detailed weekly activities! 
‣ has a sheet for tracking ROI (Return On Investment)! 
‣ involves monthly growth projection ! 
‣ is easy to understand & remember for anyone in 20 min
2NO TIME 
TO MARKET EACH DAY
or many other reasons… 
No work on weekends 
today is a day for meetings 
We don’t have 
any news 
it’s not our sales month 
bla bla bla…..
you wake up each 
morning,! 
go out of the house and 
say hi to people,! 
SO MUST YOUR BRAND
3RUN AFTER 
NEW! NEW! NEW! CLIENTS
only 3 in 10 companies ! 
make 
EXIT INTERVIEWS! 
or any kind of research 
*stats from surveymonkey.com Customer satisfaction research, 2014
Why not make your 
current customers get you 
new ones?! 
REFERRAL ! 
PROGRAM? 
LEARN WHAT A GREAT REFERRAL PROGRAM IS HERE: 
by G3 Communications
Don’t count new clients, ! 
count their retention ! 
Make sure the ones you have get enough quality attention. 
Marketing is relationship management after all.
4THROW AWAY 
PAST IDEAS
IDEAS THAT DID NOT 
WORK BEFORE: 
‣ may had the wrong timing! 
‣ were not implemented in the right manner! 
‣ we not measured afterwards
SAVE THEM ANYWAY 
Put ideas on paper (ALWAYS) 
Go through them after a while again. 
Implement under new circumstances.
GOOD IDEAS LIVE 
FOREVER 
They go round & round in circle. 
Don’t invent the bike - see what others do & adapt.
FOR EXAMPLE…
Taking pictures 
OF YOUR HAPPY CLIENTS! 
✓ 
✓ 
People love other people 
As humans we tend to 
repeat what we see 
others doing 
! 
If it’s a small market, 
✓ 
they will recognise each other
5MIXING 
CAMPAIGNS
HOW DO YOU 
MEASURE RESULTS 
if 2 campaigns run at the 
same time?
Don’t make customer 
choose 
between your & your 
campaign
Don’t make customer 
choose 
between your & your 
campaign 
competition.
6DON’T BORE 
WITH YOUR WEBSITE ! 
ADDRESS..
OR ANY OTHER ! 
WAY TO CONTACT FOR 
THAT MATTER 
Don’t fail to lead audience to the next step. 
Make sure the ones who are looking for you may easily find 
you.
7DON’T GIVE 
FREE STUFF!
Stay in front of your 
audience! 
by creating value first
CONTRIBUTE TO COMMUNITY: 
Instructional brochures (offline/online)! 
! 
be local speaker/teach a class! 
! 
free webinars/consultations! 
! 
✓ 
articles to local newspapers! 
! 
organise events open to public! 
! 
give products for free! 
✓ 
✓ 
✓ 
✓ 
✓ 
LEARN WHY FREE SAMPLES ALWAYS PAY OFF HERE:
8LET VIDEOS 
DECAY IN INTERNAL SERVER
IF YOU HAVE A SMARTPHONE: 
Video your team! 
! 
video your clients! 
! 
video your events! 
! 
✓ 
✓ 
✓ 
don’t make it perfect, make it public! 
LEARN WHY YOU NEED VIDEO HERE: 
by @PRNewswire 
✓
9 PARTIES 
FOR TEAM ONLY
TEAM PARTY? 
✓ ! 
INVITE CLIENTS & PARTNERS! 
CLIENT APPRECIATION PARTY? 
INVITE PRESS 
✓ 
Don’t make it perfect, make it OPEN
10 TELL IT 
ALL AT ONCE
! 
Say your mission, vision & values, ! 
who you are and what you offer, how ! 
awesome and trustworthy you are, how many clients you 
have and who they are, the total list of your services and 
guarantees, bla bla bla… 
Say your ✓ expertise & contact 
DON'T: 
SAY:
THE GOAL IS 
! 
✓ TO START A CONVERSATION! 
NOT 
TO SCORE ON THE FIRST DATE
Give bits of content and 
lead them further 
! 
This allows ✓ you to track steps! 
Saves time for your audience 
✓ 
✓TEST different pieces on different platforms
11 BE 
OBJECTIVE
OBJECTIVE 
MEANS NO ONE'S OPINION.
OBJECTIVE 
MEANS NO ONE'S OPINION. 
BE PERSONAL
! 
DON’T POST ARTICLE ABOUT THE TRIP. 
MAKE YOUR COMMENT 
ABOUT IT.
12 WORSHIP MEDIA 
UNCONDITIONALLY
YOU WANT! 
EQUAL RELATIONSHIP
YOU CAN:! 
Provide valuable quality content for them! 
! 
Offer to be available for expert comment 
✓ 
✓ 
what THEY NEED, not what you need. ✓ 
Help them do their job - sent Press Releases about !
STOP 
" 
TRYING TO SELL WITH MARKETING. ! 
INSTEAD ! 
" 
USE MARKETING TO HELP CUSTOMERS BUY.
WHAT DO YOU THINK LEADS TO ! 
DISASTER? 
SHARE @RTUMASONYTE ! 
You may download 
this presentation as PDF 
by sharing it! 
CLICK HERE
CREDITS 
Photos: 
Flickr/The Commons/National Maritime Museum, The US 
National Archives, Florida Memory & University of 
Washington 
Statistics: 
surveymonkey.com customer satisfaction research, 2014 - https:// 
www.surveymonkey.com/blog/en/blog/2014/03/04/measure-customer-satisfaction/ 
Links: 
Why giving free samples always pay off, inc.com - www.inc.com/ilan-mochari/ 
costco-sampling-free-food-giveaway.html?utm_content=buffera8087 
! 
Learn why you need video in PR TRENDS FOR 2015 by @PRNewswire 
www.slideshare.net/prnewswire/pr-trends-for-2015-focus-on-visual-storytelling 
! 
6 Referral Marketing Best Practices To Turn Customers Into Word-Of-Mouth Marketers 
by G3 Communications http://www.slideshare.net/G3Com/rtp-webinar-ppt-final? 
related=2

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12 Marketing Mistakes That Make Hearts Sore

  • 1. 12 IDEASFOR MARKETING DISASTER by @rtumasonyte
  • 2. Hi, I am @rtumasonyte, digital fashion marketer & co-founder of Industry-Files.com Here are TOP 12 mistakes in Marketing that make my heart sore:
  • 3. 1NO PLAN & NO SEPARATE BUDGET
  • 4. most marketers hate excels Failing to track a separate budget & activity schedule leads to marketing becoming a daily operational budget leftover…
  • 5. that’s money wasted for or "Representation"
  • 6. NO PLAN ! = ! NOTHING TO TRACK
  • 7. Make sure your plan: ‣ is prepared and renewed for 1 year ahead! ‣ involves detailed weekly activities! ‣ has a sheet for tracking ROI (Return On Investment)! ‣ involves monthly growth projection ! ‣ is easy to understand & remember for anyone in 20 min
  • 8. 2NO TIME TO MARKET EACH DAY
  • 9. or many other reasons… No work on weekends today is a day for meetings We don’t have any news it’s not our sales month bla bla bla…..
  • 10. you wake up each morning,! go out of the house and say hi to people,! SO MUST YOUR BRAND
  • 11. 3RUN AFTER NEW! NEW! NEW! CLIENTS
  • 12. only 3 in 10 companies ! make EXIT INTERVIEWS! or any kind of research *stats from surveymonkey.com Customer satisfaction research, 2014
  • 13. Why not make your current customers get you new ones?! REFERRAL ! PROGRAM? LEARN WHAT A GREAT REFERRAL PROGRAM IS HERE: by G3 Communications
  • 14. Don’t count new clients, ! count their retention ! Make sure the ones you have get enough quality attention. Marketing is relationship management after all.
  • 16. IDEAS THAT DID NOT WORK BEFORE: ‣ may had the wrong timing! ‣ were not implemented in the right manner! ‣ we not measured afterwards
  • 17. SAVE THEM ANYWAY Put ideas on paper (ALWAYS) Go through them after a while again. Implement under new circumstances.
  • 18. GOOD IDEAS LIVE FOREVER They go round & round in circle. Don’t invent the bike - see what others do & adapt.
  • 20. Taking pictures OF YOUR HAPPY CLIENTS! ✓ ✓ People love other people As humans we tend to repeat what we see others doing ! If it’s a small market, ✓ they will recognise each other
  • 22. HOW DO YOU MEASURE RESULTS if 2 campaigns run at the same time?
  • 23. Don’t make customer choose between your & your campaign
  • 24. Don’t make customer choose between your & your campaign competition.
  • 25. 6DON’T BORE WITH YOUR WEBSITE ! ADDRESS..
  • 26. OR ANY OTHER ! WAY TO CONTACT FOR THAT MATTER Don’t fail to lead audience to the next step. Make sure the ones who are looking for you may easily find you.
  • 28. Stay in front of your audience! by creating value first
  • 29. CONTRIBUTE TO COMMUNITY: Instructional brochures (offline/online)! ! be local speaker/teach a class! ! free webinars/consultations! ! ✓ articles to local newspapers! ! organise events open to public! ! give products for free! ✓ ✓ ✓ ✓ ✓ LEARN WHY FREE SAMPLES ALWAYS PAY OFF HERE:
  • 30. 8LET VIDEOS DECAY IN INTERNAL SERVER
  • 31. IF YOU HAVE A SMARTPHONE: Video your team! ! video your clients! ! video your events! ! ✓ ✓ ✓ don’t make it perfect, make it public! LEARN WHY YOU NEED VIDEO HERE: by @PRNewswire ✓
  • 32. 9 PARTIES FOR TEAM ONLY
  • 33. TEAM PARTY? ✓ ! INVITE CLIENTS & PARTNERS! CLIENT APPRECIATION PARTY? INVITE PRESS ✓ Don’t make it perfect, make it OPEN
  • 34. 10 TELL IT ALL AT ONCE
  • 35. ! Say your mission, vision & values, ! who you are and what you offer, how ! awesome and trustworthy you are, how many clients you have and who they are, the total list of your services and guarantees, bla bla bla… Say your ✓ expertise & contact DON'T: SAY:
  • 36. THE GOAL IS ! ✓ TO START A CONVERSATION! NOT TO SCORE ON THE FIRST DATE
  • 37. Give bits of content and lead them further ! This allows ✓ you to track steps! Saves time for your audience ✓ ✓TEST different pieces on different platforms
  • 39. OBJECTIVE MEANS NO ONE'S OPINION.
  • 40. OBJECTIVE MEANS NO ONE'S OPINION. BE PERSONAL
  • 41. ! DON’T POST ARTICLE ABOUT THE TRIP. MAKE YOUR COMMENT ABOUT IT.
  • 42. 12 WORSHIP MEDIA UNCONDITIONALLY
  • 43. YOU WANT! EQUAL RELATIONSHIP
  • 44. YOU CAN:! Provide valuable quality content for them! ! Offer to be available for expert comment ✓ ✓ what THEY NEED, not what you need. ✓ Help them do their job - sent Press Releases about !
  • 45. STOP " TRYING TO SELL WITH MARKETING. ! INSTEAD ! " USE MARKETING TO HELP CUSTOMERS BUY.
  • 46. WHAT DO YOU THINK LEADS TO ! DISASTER? SHARE @RTUMASONYTE ! You may download this presentation as PDF by sharing it! CLICK HERE
  • 47. CREDITS Photos: Flickr/The Commons/National Maritime Museum, The US National Archives, Florida Memory & University of Washington Statistics: surveymonkey.com customer satisfaction research, 2014 - https:// www.surveymonkey.com/blog/en/blog/2014/03/04/measure-customer-satisfaction/ Links: Why giving free samples always pay off, inc.com - www.inc.com/ilan-mochari/ costco-sampling-free-food-giveaway.html?utm_content=buffera8087 ! Learn why you need video in PR TRENDS FOR 2015 by @PRNewswire www.slideshare.net/prnewswire/pr-trends-for-2015-focus-on-visual-storytelling ! 6 Referral Marketing Best Practices To Turn Customers Into Word-Of-Mouth Marketers by G3 Communications http://www.slideshare.net/G3Com/rtp-webinar-ppt-final? related=2