The document provides a list of 12 common mistakes in marketing that can lead to disaster. These include not having a clear marketing plan and budget, failing to market every day, focusing only on new clients rather than retaining existing ones, discarding past ideas that did not work, running multiple campaigns at once without being able to measure their individual effectiveness, and more. The author advocates for having a detailed long-term marketing plan, dedicating daily time and resources to marketing, prioritizing customer retention, revisiting past ideas, testing content on different platforms, and using marketing to help customers rather than just sell to them.
7. Make sure your plan:
‣ is prepared and renewed for 1 year ahead!
‣ involves detailed weekly activities!
‣ has a sheet for tracking ROI (Return On Investment)!
‣ involves monthly growth projection !
‣ is easy to understand & remember for anyone in 20 min
12. only 3 in 10 companies !
make
EXIT INTERVIEWS!
or any kind of research
*stats from surveymonkey.com Customer satisfaction research, 2014
13. Why not make your
current customers get you
new ones?!
REFERRAL !
PROGRAM?
LEARN WHAT A GREAT REFERRAL PROGRAM IS HERE:
by G3 Communications
14. Don’t count new clients, !
count their retention !
Make sure the ones you have get enough quality attention.
Marketing is relationship management after all.
20. Taking pictures
OF YOUR HAPPY CLIENTS!
✓
✓
People love other people
As humans we tend to
repeat what we see
others doing
!
If it’s a small market,
✓
they will recognise each other
26. OR ANY OTHER !
WAY TO CONTACT FOR
THAT MATTER
Don’t fail to lead audience to the next step.
Make sure the ones who are looking for you may easily find
you.
28. Stay in front of your
audience!
by creating value first
29. CONTRIBUTE TO COMMUNITY:
Instructional brochures (offline/online)!
!
be local speaker/teach a class!
!
free webinars/consultations!
!
✓
articles to local newspapers!
!
organise events open to public!
!
give products for free!
✓
✓
✓
✓
✓
LEARN WHY FREE SAMPLES ALWAYS PAY OFF HERE:
31. IF YOU HAVE A SMARTPHONE:
Video your team!
!
video your clients!
!
video your events!
!
✓
✓
✓
don’t make it perfect, make it public!
LEARN WHY YOU NEED VIDEO HERE:
by @PRNewswire
✓
35. !
Say your mission, vision & values, !
who you are and what you offer, how !
awesome and trustworthy you are, how many clients you
have and who they are, the total list of your services and
guarantees, bla bla bla…
Say your ✓ expertise & contact
DON'T:
SAY:
36. THE GOAL IS
!
✓ TO START A CONVERSATION!
NOT
TO SCORE ON THE FIRST DATE
37. Give bits of content and
lead them further
!
This allows ✓ you to track steps!
Saves time for your audience
✓
✓TEST different pieces on different platforms
44. YOU CAN:!
Provide valuable quality content for them!
!
Offer to be available for expert comment
✓
✓
what THEY NEED, not what you need. ✓
Help them do their job - sent Press Releases about !
45. STOP
"
TRYING TO SELL WITH MARKETING. !
INSTEAD !
"
USE MARKETING TO HELP CUSTOMERS BUY.
46. WHAT DO YOU THINK LEADS TO !
DISASTER?
SHARE @RTUMASONYTE !
You may download
this presentation as PDF
by sharing it!
CLICK HERE
47. CREDITS
Photos:
Flickr/The Commons/National Maritime Museum, The US
National Archives, Florida Memory & University of
Washington
Statistics:
surveymonkey.com customer satisfaction research, 2014 - https://
www.surveymonkey.com/blog/en/blog/2014/03/04/measure-customer-satisfaction/
Links:
Why giving free samples always pay off, inc.com - www.inc.com/ilan-mochari/
costco-sampling-free-food-giveaway.html?utm_content=buffera8087
!
Learn why you need video in PR TRENDS FOR 2015 by @PRNewswire
www.slideshare.net/prnewswire/pr-trends-for-2015-focus-on-visual-storytelling
!
6 Referral Marketing Best Practices To Turn Customers Into Word-Of-Mouth Marketers
by G3 Communications http://www.slideshare.net/G3Com/rtp-webinar-ppt-final?
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