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Um pouco mais sobre o cara da foto
?
Rafael Rossi
Gerente de Produtos – Rakuten Marketing
rafael.rossi@rakuten.com
Vamos falar um pouco sobre
Futebol!!!
Os 10 Gols mais rápidos
10º Dwight Yorke
Aston Villa
13”
9º Mark Viduka
Leads United
11,1”
8º Alan Shearer
New Castle United
10,4”
7º Ledley King
Totteham Hotspur
10”
6º Roy Makaay
Bayer Munich
10”
5º Tim Cahill
NY Red Bulls
7”
4º Fred
América de MG
3”
3º Nawaf Al Abed
Al-Hilal
2,4”
2º Marc Burrows
Cowes Sport
2”
1º Nicklas Bendtner
Arsenal
1,8”
“Premier League, Arsenal x Tottenham Hotspur, o jogo estava em andamento, uma cobrança de escanteio ia
acontecer, uma substituição e após Nicklas Bendtner entrar diretamente na área do adversário ele marca um
golaaaaaaaaaço de cabeça.”
Performance
?
“Conjunto de regras que preside a medida”
“PERFORMANCE”
O nome que vai para a súmula é o
de quem faz o gol...
7
Pois é...
Após uma cobrança perfeita de
escanteio, um Golaaaço de cabeça.
Todos sabemos que um time
composto apenas de atacantes
não funciona...
$
Conversão
Cenário
Crítico
Consciência
(Awareness)
Consideração
(Consideration)
O que não podemos esquecer
NUNCA...
Intenção
(Preference/Intent)
Decisão
(Purchase)
Fidelização
(Loyalty)
Fonte: https://www.thinkwithgoogle.com/tools/mobile-purchase-journey.html
Média de horas semanais que um
usuário gasta por tela por semana
26h 19h 13h 11h
80%
das experiências de compra
começam no universo on-line e
terminam na loja física
Fonte: http://www.fierceretail.com/story/80-major-purchases-start-online-end-store/2015-08-20?utm_medium=nl&utm_source=internal
Branco
M.Santos
Aldair
Jorginho
Taffarel
Dunga
M. Silva
Mazinho
Bebeto
Romário
Zinho
SELEÇÃO BRA DE 1994
Esquema tático 4-4-2
Sob o Comando de Carlos Alberto Parreira
VAMOS VER COMO SERIA EM
OUTRO CONTEXTO...
Social
Email MKT
TV
Blog
CRM +
Analytics
Display
Mobile
Afiliados
Search
Retargeting
Call Center
Atribuição
?
“Oferecer algo a alguém, com privilégio ou vantagem”
Métrica
?
“Conjunto de regras que preside a medida”
20
O Cenário da Atribuição
21
Coleta de dados
e Modelagens
para criação de
regras
Modelo de
propensão
baseada em
estatística
Engajamento de
usuário baseado
em modelo
estatístico
Processo Automatizado
O que seria uma boa solução de
Atribuição?
Aumento na
Conversão
Otimização
do investimento
Gere Insights de forma automática
ENTÃO...
QUAL É O PREÇO QUE SE PAGA POR
NÃO TER NENHUMA SOLUÇÃO DE
ATRIBUIÇÃO?
~ 20% DE TODA MÍDIA FEITA É INEFICIENTE!
Quando falamos em um budget de 1MM, a economia
pode chegar a ~200K.
20%DESPERDÍCIO
ENTREGAR A MENSAGEM CERTA, NA HORA CERTA, NO CANAL CERTO
PODE REPRESENTAR UMA ECONOMIA DE ~15% NO CPA.
O QUE SIGNIFICA ~150K
15%ASSERTIVIDADE
EFICIÊNCIA É A PALAVRA AQUI!
Possuir informações relevantes para uma tomada de decisão pode
economizar ~50h de trabalho por mês.
50HTEMPO
PREÇO QUE SE PAGA POR NÃO TER NENHUMA
SOLUÇÃO DE ATRIBUIÇÃO
~46%TOTAL
$
Conversão
Cenário
Crítico
Otimização do
Orçamento com
maior conversão
Atribuição para resolver um
problema na campanha de Afiliados
que estava em declínio.
Identificado o ponto crítico de
melhoria que é:
Discrepância entre a valoração dos afiliados e as comissões
pagas a eles. Afiliados de conteúdo não estavam sendo
reconhecidos, com isso, eram desvalorizados no pagamento
de comissões.
EFICIÊNCIA
NO PPC
INTEGRAÇÃO
CRM
ONLINE E
OFFLINE
OTIMIZAÇÃO
DO LUCRO
ANÁLISE DE
IMPACTO TV
83%
de aumento no
número de afiliados
comissionados
0%
Nenhum afiliado
abandonou o novo
programa
churn
36
Obrigado!
rossirafaell@gmail.com

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Material da Palestra sobre atribuição no Rakuten Marketing Experience 2015