Nelson Rosamilha, PMP, PRINCE2 Practitioner, BB, MsC

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• 25 years of solid experience in information technology, 18 years in project management and operational excellence in Telecom and Information Technology • Strong knowledge in Managed Services (Outsourcing,Transformation and performance improvements) acquired during projects implementation in Central America and South America • Project Director having managed multiple project managers within a total team size as of 300 employees and a total yearly budget of 40 MR using best practices of project management methodology • CMMI and Lean Six Sigma expert in Software Development Life Cycle while was structuring near shore Brazilian software factory • Experienced in Business Process Flow (eTOM)...

project management pmp rosamilha qualidade leadership excelencia operacional lean manufacturing projetos digital transformation change management customer service customer experience design thinking excelência operacional stakeholder cloud cloud computing knowledge management best practices team organization education motivation modelo de aprendizado competencia customer retention customer share development crm pmbok seis sigma pmi toyota lpm liderança matriz l prince2 pace falconi. projetos project management network juran

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