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Agilität und Organisationslernen - das agile Unternehmen

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Agile Unternehmen sind lernende Unternehmen. Der Vortrag diskutiert, was ein lernendes Unternehmen ist, welche Formen des Lernens im Unternehmen sichergestellt werden müssen und wie man übergreifendes Lernen im Unternehmen sicherstellt.
Der Vortrag diskutiert außerdem den Zusammenhang zwischen Organisationslernen und Innovation. Insbesondere die Verkopplung des Geschäftssystems mit dem Innovationssystem ist in den meisten Unternehmen nicht effektiv gelöst.

Vortrag von der Lean Agile Scrum Zürich am 09.09.2014.

Veröffentlicht in: Business
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Agilität und Organisationslernen - das agile Unternehmen

  1. 1. Agilität und Organisationslernen Das agile Unternehmen ! Stefan Roock, LAS Zürich 2014 stefan.roock@it-agile.de, Twitter: @StefanRoock
  2. 2. Warnhinweis Nach diesem Vortrag habt Ihr ein zusätzliches Problem. Dieser Vortrag liefert keine direkt umsetzbare Lösung. Ziel des Vortrags: Inspiration zum Nachdenken.
  3. 3. Agiles Unternehmen ist lernendes Unternehmen agil bedeutet lernen
  4. 4. 1987: Matsushita bringt den ersten Heim- Brotbackautomaten auf den Markt siehe Nonaka, Takeuchi: „The Knowledge-Creating Company“
  5. 5. Explizites Wissen lkadslö adskl jadslköasdjölkjadsö lkjasd ÖLKasdölk jasdölkjöl adslökasd jÖLK Asölkj aslök asölkjasöl ÖLKasd jölasd jölkasd jölkja slkö jasdöLK JAsödl jölsad kJÖLasd jölasdkjlöasd jlöasd jÖLAsd kjölaks jÖL Ask jölads jÖL adskjölasd jÖLAsd kjlöasd ÖLasdlöads jlöads jlöads jLÖAsd jlöads KLÖasölkadsj lökasd explizites Wissen
  6. 6. Implizites Wissen (Tacit Knowledge) lkadslö adskl jadslköasdjölkjadsö lkjasd ÖLKasdölk jasdölkjöl adslökasd jÖLK Asölkj aslök asölkjasöl ÖLKasd jölasd jölkasd jölkja slkö jasdöLK JAsödl jölsad kJÖLasd jölasdkjlöasd jlöasd jÖLAsd kjölaks jÖL Ask jölads jÖL adskjölasd jÖLAsd kjlöasd ÖLasdlöads jlöads jlöads jLÖAsd jlöads KLÖasölkadsj lökasd implizites Wissen explizites Wissen siehe Michael Polanyi: „The Tacit Dimension“ Michael Polanyi: „We can know more than we can tell“.
  7. 7. Lernen ist Wissensumwandlung lkadslö adskl jadslköasdjölkjadsö lkjasd ÖLKasdölk jasdölkjöl adslökasd jÖLK Asölkj aslök asölkjasöl ÖLKasd jölasd jölkasd jölkja slkö jasdöLK JAsödl jölsad kJÖLasd jölasdkjlöasd jlöasd jÖLAsd kjölaks jÖL Ask jölads jÖL adskjölasd jÖLAsd kjlöasd ÖLasdlöads jlöads jlöads jLÖAsd jlöads KLÖasölkadsj lökasd explizites Wissen implizites Wissen Dave Snowden: „Knowledge is only known, when it is needed to be known.“
  8. 8. Implizites in implizites Wissen wandeln Sozialisierung implizit implizit
  9. 9. Implizites in explizites Wissen wandeln Sozialisierung implizit implizit implizit Externalisierung explizit
  10. 10. Explizites in explizites Wissen wandeln Sozialisierung implizit implizit implizit Externalisierung explizit Kombination explizit explizit
  11. 11. Explizites in implizites Wissen wandeln Sozialisierung explizit implizit Internalisierung implizit implizit implizit Externalisierung explizit Kombination explizit explizit
  12. 12. Produktbezogen lernen mit Scrum Sozialisierung implizit Internalisierung explizit implizit implizit implizit Externalisierung explizit Kombination explizit explizit Arbeiten mit Kunden Produkt entwickeln Sprint-Review Sprint-Planung Arbeiten im Team
  13. 13. Prozessbezogen lernen mit Scrum Sozialisierung implizit Internalisierung explizit implizit implizit implizit Sprint Retrospektive Externalisierung explizit Kombination explizit explizit Arbeiten im Team Sprint- Retrospektive Sprint-Planung Arbeiten im Team
  14. 14. implizit explizit Indivi-duum Gruppe / Team Unter-nehmen Scrum- Framework Wissen ???
  15. 15. Wissensspirale im Unternehmen implizit siehe Nonaka, Takeuchi: „The Knowledge-Creating Company“ implizit implizit Sozialisierung Externalisierung explizit implizit explizit explizit explizit Internalisierung Kombination
  16. 16. Wissen streuen implizit implizit implizit explizit implizit explizit explizit explizit Mitarbeiter- Rotation, Hospitationen, Praktika, … Story Telling, Open-Space, Communities of Practice, … Schulungen, Trainings, Coaching, … Communities of Practice, Workshops, Konsultation
  17. 17. Mitarbeiter-Rotation Geschäfts-system Innovations-system
  18. 18. Auf dem Weg zur Mitarbeiter-Rotation Praktika/Hospitationen bei Kunden, im Customer Service, im Vertrieb. Teilnahme an „fachfremden“ Communities of Practice. Übergreifende Open-Spaces. Support Party (Jimdo) Customer Service-Mitarbeiter als Mitglieder in Entwicklungsteams (Jimdo). …
  19. 19. Effizienz optimieren Lernen maximieren Geschäfts-system Innovations-system
  20. 20. Stabilität Effizienz optimieren Instabilität Lernen maximieren Geschäfts-system Innovations-system
  21. 21. Die Realität in der Software-Entwicklung Geschäfts- und Innovationssystem sind vermischt. One-Size-Fits-All-Mentalität. Mitarbeiter wechseln nicht zwischen Geschäfts- und Innovationssystem. Agile Entwicklung wird als „Execution“ verstanden und der Fokus liegt auf höherem Durchsatz. (Dieser Fokus ist valide für das Geschäftssystem, aber Unsinn für das Innovationssystem.) Die meisten sogenannten „Scrum- Teams“ sind minimal cross-funktional besetzt (Programmierer, Tester). Defizite bei business-relevanter Innovation
  22. 22. Beta Codex Zelle C Zelle A Innovations-zelle 1 Zelle D Innovations-zelle 2 Markt Pull Zelle B … … … siehe Niels Pfläging: „Organisation für Komplexität“
  23. 23. Zusammenfassung Agile Unternehmen sind lernende Unternehmen. Implizites und explizites Wissen. Lernen ist Wissensumwandlung. Lernen muss alle Bereiche und Ebenen des Unternehmens umfassen. Innovation erfordert andere Strukturen als das operative Geschäft. Geschäfts- und Innovationssystem durch Rotation verkoppeln.
  24. 24. Hausaufgaben Praktizieren wir die vier Formen der Wissensumwandlung? Was ist unser Geschäftssystem? Was ist unser Innovationssystem? Wonach optimieren wir unser Innovationssystem? Wie stellen wir sicher, dass Lernen (implizites und explizites Wissen) über das ganze Unternehmen inkl. Geschäfts- und Innovationssystem stattfindet? Welche Strategie zur Mitarbeiterrotation verfolgen wir?
  25. 25. Vielen Dank für die Aufmerksamkeit Agil auf allen Ebenen Stefan Roock stefan.roock@it-agile.de Twitter: @StefanRoock

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