1.
Roman Pichler
romanpichler.com
Making Effective
Product Decisions
Tips for Product Managers
and Product Owners

2.
Involve the Right People
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3.
3 © 2017 Pichler Consulting Limited
ScrumMaster/
Coach
Development Team (Reps)
Stakeholder
Product Manager/
Owner
StakeholderStakeholder

4.
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Interest
Power
PlayersSubjects
Crowd
Context
Setters
Source: “Making Strategy” by Eden and Ackermann.

5.
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Decide How to Decide

6.
6 © 2017 Pichler Consulting Limited
Based on “The Facilitator’s Guide to
Participatory Decision-Making” by
Sam Kaner et. al.
Common
Decision
Rules
Delegate
Consensus
Decide after discussion
Decide w/o discussion
Majority Vote

7.
7 © 2017 Pichler Consulting Limited
Should you contribute to
the decision as the product
manager or product owner? Delegate
Decide w/o discussion
Do you need to involve team
members and stakeholders?
Majority Vote
NO
Do you have to make the
decision quickly?
Decide after discussion
Consensus
NO
YES
YES
Does the decision have a high
impact?
NO
NOYES
YESSTART

8.
Achieve True Consensus
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9.
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Familiar
Options
Diverse
Perspectives
Consolidated
Thinking
Refinements ✔✔
CONSENSUS
Based on “The Facilitator’s Guide to
Participatory Decision-Making” by
Sam Kaner et. al.
✔
NEW TOPIC
?

10.
10 © 2017 Pichler Consulting Limited
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