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Innovation by
      Storm

Business centered innovation, rooted in customer trends
Graduation proposal
                                                                         My name is Roland Storm, stu-
                                                                         dent at Delft Technical Univer-
                                     Explain                                sity. My master is Strategic
                                                                                  Product Design (SPD)

                               What Strategic Product design is.           I am looking for a graduation
                               How SPD designers (me) can be                                     project!
                                            used.
                                     The tools SPD uses.                   The document in front of you
                                                                                             serves to:


       Show
  Extract of my portfolio



What kind of questions I can
      answer for you                         Inspire
                                            You with examples to                   ASK
                                          think of examples of your      Do you see similar questions in
                                                     own                        your company?

                                                                                  Do you want
                                                                              me to find solutions?




     SPD               Tools               Portfolio           Inspire        CV               You Get
Strategic Product Design,
Strategic Product Design
(SPD) is a master program at
Delft Technical University of
                                                                 what is it?
high international standing.
It is based on the bachelor
program of Industrial Design
engineering (Industrieel Ont-
werpen). On this page you         The master of Strategic Product Design teaches stu-
find a description of the mas-    dents how to choose a strategic product direction
ter program and examples of       based on insights from the external environment
how I could contribute to         (market analysis, consumer and behavior research,
                                  trends and future scenarios, governmental policies,
your company strategy.            and new technologies and materials) and the
                                  wishes and possibilities of the company (product
                                  strategy, brand identity, mission/vision, resources).
                                  The translation of the chosen strategic product di-
                                  rection into proposals for product concepts
                                  (including engineering and design guidelines) are of
                                  central concern.

Top 10 World’s best Design schools
                                                                                           “Business schools tend to focus on inductive
                        Top 10 design schools business week september2009                  thinking (based on directly observable facts) and
                                                                                           deductive thinking (logic and analysis, typically
                                                                                           based on past evidence),” he writes. “Design
                                                                                           schools emphasize abductive thinking—
                                       VISA hires designers to “align corporate strategy
                                                                                           imagining what could be possible. This new
                                       with consumer needs. "As great as an MBA is,
                                                                                           thinking approach helps us challenge assumed
                                       we were looking for something more," says
                                                                                           constraints and add to ideas, versus discourag-
                                       Scott Sanchez, senior business leader for the
                                                                                           ing them.” (A.G. Lafley, CEO of Procter & Gam-
                                       group.”
                                                                                           ble)




    SPD               Tools                      Portfolio                       Inspire         CV                         You Get
SPD Toolkit
                         Qualitative Research
Brand analysis       Focus groups, user observation, interviews, ethno-
                     graphic study, customer idealized design. Lead
                     user studies, context mapping                          Strategic Product Design brought
                                                                            me an extensive toolkit and ex-
                                                                            perience due to the large number
                                                                            of assignments for actual compa-
                                                                            nies.




                         SWOT-the designer way
                         Identify rich product development areas,
                         Creative sessions
  Identify trends


                                                             Business model development
                                                                    Result:
                                                                    • Structured Innovation
                                                                    • Products that fit your brand
                                                                    • Products your customers want
           Concept development                                      • Innovative business model



   SPD           Tools              Portfolio                   Inspire          CV              You Get
Short portfolio
  Translate the B2B product Energy mirror into a                              A sample of my projects:
  product for the B2C market.
                                                                 As mentioned on the previous page, most as-
                                                                   signments I did in the course of the Master
                                                                  program were done at the request of actual
                                                                                                   companies.
                                                                  Assignments range from branding to market
                                                                      development and product introductions.
                                       How do parents and
                                       children relate to          Always with an eye on innovation, cultural
                                       each other once the               trends and a feasible business case.
                                       children live on their
                                       own?
Create a market introduction
plan to introduce Greetinq per-
sonal voicemail on the German
market.


                                                 Develop a product/service concept for sharing
                                                 music “on the go” .
  How to provide meaning to the Philips
  slogan “Sense and Simplicity” for cus-
                     tomers, specifically
                     for Philips lighting.




    SPD               Tools             Portfolio               Inspire             CV               You Get
Inspiration
  NRC newspaper                                                                           Can you think of a similar ques-
  Development question: make read-
  ers identify with the newspaper on a                                                            tion for your business?
  more personal level.

  Product: Ik@nrc.nl: a unique way to                                                     To provide you with more inspiration for
  make a very serious newspaper more                                                      the kind of questions I would like to use
  personal and endearing.
                                                                                          as a starting point for my graduation as-
                                                                                                 signment, I have selected several
                                                                                                                        “products”.
                                                                                               For illustration purposes, I reverse-
                                             Douwe Egberts
                                                                                          engineered a question which could have
                                             Development question: De-                    been the basis for product development.
                                             velop a new coffee product to
                                             increase margins.

                                             Product: Senseo koffiepads




Amazon.com                                                                    Marqt—A new supermarket concept.
Development question: develop a fea-                                          Products are fresh grown locally when possi-
sible business model for a product/service                                    ble. The origin of the products is always
combination for electronic readers                                            known.
                                                                              Based on:
Product:Kindle—ereader                                                        •      Individualism
                                                                              •      Wanting to know the source
                                                                              •      Sustainability
                                                                              •      Luxury




         SPD                          Tools                       Portfolio      Inspire                          CV         You Get
CV
           Education
        2009    Graduation project at Kinzo (tools), discontinued due to
                bankruptcy
2007– current   Student Master Strategic Product Design- TU Delft

 2006– 2007     Propaedeuse Industrial Design Engineering—TU Delft
        2000    Private Pilot’s license
  1998-1999     Certified Internal Auditor (CIA)
                Fellow Life Management Intitute (FLMI)

        1997
        1990
                Doctoraal Bedrijfseconomie Rijksuniversiteit Groningen
                Gymnasium β, Stedelijk Gymnasium Haarlem
                                                                            Work
                                                                     2008      Board member foundation Bluedot

                                                               2003– 2006      Project manager ING bank Business Planning & Service management
            Other                                               2002-2003      Team Manager mortgages ING Westland-Utrecht
                                                                2000-2002      Project manager ING Service Center Mortgages
2009     Op Pad Outdoor (product of the year) award 2010,       1997-2000      Associate Auditor Internal Audit Department, Aegon USA
         Member of the jury

2009     HEMA ontwerp wedstrijd, displayed product at competition exhibition




    SPD                        Tools                   Portfolio                     Inspire                      CV                    You Get
You Get

  Me       for a period of 20 weeks




      New ideas

 A fresh look at your   Strategy        and   Brand

     A new look at your customers
Creative sessions with employees, your customers and others

 Workshops                            New product concepts

   SPD            Tools         Portfolio      Inspire   CV   You Get

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Pitch For Graduation Assignment

  • 1. Innovation by Storm Business centered innovation, rooted in customer trends
  • 2. Graduation proposal My name is Roland Storm, stu- dent at Delft Technical Univer- Explain sity. My master is Strategic Product Design (SPD) What Strategic Product design is. I am looking for a graduation How SPD designers (me) can be project! used. The tools SPD uses. The document in front of you serves to: Show Extract of my portfolio What kind of questions I can answer for you Inspire You with examples to ASK think of examples of your Do you see similar questions in own your company? Do you want me to find solutions? SPD Tools Portfolio Inspire CV You Get
  • 3. Strategic Product Design, Strategic Product Design (SPD) is a master program at Delft Technical University of what is it? high international standing. It is based on the bachelor program of Industrial Design engineering (Industrieel Ont- werpen). On this page you The master of Strategic Product Design teaches stu- find a description of the mas- dents how to choose a strategic product direction ter program and examples of based on insights from the external environment how I could contribute to (market analysis, consumer and behavior research, trends and future scenarios, governmental policies, your company strategy. and new technologies and materials) and the wishes and possibilities of the company (product strategy, brand identity, mission/vision, resources). The translation of the chosen strategic product di- rection into proposals for product concepts (including engineering and design guidelines) are of central concern. Top 10 World’s best Design schools “Business schools tend to focus on inductive Top 10 design schools business week september2009 thinking (based on directly observable facts) and deductive thinking (logic and analysis, typically based on past evidence),” he writes. “Design schools emphasize abductive thinking— VISA hires designers to “align corporate strategy imagining what could be possible. This new with consumer needs. "As great as an MBA is, thinking approach helps us challenge assumed we were looking for something more," says constraints and add to ideas, versus discourag- Scott Sanchez, senior business leader for the ing them.” (A.G. Lafley, CEO of Procter & Gam- group.” ble) SPD Tools Portfolio Inspire CV You Get
  • 4. SPD Toolkit Qualitative Research Brand analysis Focus groups, user observation, interviews, ethno- graphic study, customer idealized design. Lead user studies, context mapping Strategic Product Design brought me an extensive toolkit and ex- perience due to the large number of assignments for actual compa- nies. SWOT-the designer way Identify rich product development areas, Creative sessions Identify trends Business model development Result: • Structured Innovation • Products that fit your brand • Products your customers want Concept development • Innovative business model SPD Tools Portfolio Inspire CV You Get
  • 5. Short portfolio Translate the B2B product Energy mirror into a A sample of my projects: product for the B2C market. As mentioned on the previous page, most as- signments I did in the course of the Master program were done at the request of actual companies. Assignments range from branding to market development and product introductions. How do parents and children relate to Always with an eye on innovation, cultural each other once the trends and a feasible business case. children live on their own? Create a market introduction plan to introduce Greetinq per- sonal voicemail on the German market. Develop a product/service concept for sharing music “on the go” . How to provide meaning to the Philips slogan “Sense and Simplicity” for cus- tomers, specifically for Philips lighting. SPD Tools Portfolio Inspire CV You Get
  • 6. Inspiration NRC newspaper Can you think of a similar ques- Development question: make read- ers identify with the newspaper on a tion for your business? more personal level. Product: Ik@nrc.nl: a unique way to To provide you with more inspiration for make a very serious newspaper more the kind of questions I would like to use personal and endearing. as a starting point for my graduation as- signment, I have selected several “products”. For illustration purposes, I reverse- Douwe Egberts engineered a question which could have Development question: De- been the basis for product development. velop a new coffee product to increase margins. Product: Senseo koffiepads Amazon.com Marqt—A new supermarket concept. Development question: develop a fea- Products are fresh grown locally when possi- sible business model for a product/service ble. The origin of the products is always combination for electronic readers known. Based on: Product:Kindle—ereader • Individualism • Wanting to know the source • Sustainability • Luxury SPD Tools Portfolio Inspire CV You Get
  • 7. CV Education 2009 Graduation project at Kinzo (tools), discontinued due to bankruptcy 2007– current Student Master Strategic Product Design- TU Delft 2006– 2007 Propaedeuse Industrial Design Engineering—TU Delft 2000 Private Pilot’s license 1998-1999 Certified Internal Auditor (CIA) Fellow Life Management Intitute (FLMI) 1997 1990 Doctoraal Bedrijfseconomie Rijksuniversiteit Groningen Gymnasium β, Stedelijk Gymnasium Haarlem Work 2008 Board member foundation Bluedot 2003– 2006 Project manager ING bank Business Planning & Service management Other 2002-2003 Team Manager mortgages ING Westland-Utrecht 2000-2002 Project manager ING Service Center Mortgages 2009 Op Pad Outdoor (product of the year) award 2010, 1997-2000 Associate Auditor Internal Audit Department, Aegon USA Member of the jury 2009 HEMA ontwerp wedstrijd, displayed product at competition exhibition SPD Tools Portfolio Inspire CV You Get
  • 8. You Get Me for a period of 20 weeks New ideas A fresh look at your Strategy and Brand A new look at your customers Creative sessions with employees, your customers and others Workshops New product concepts SPD Tools Portfolio Inspire CV You Get