SlideShare a Scribd company logo
1 of 11
Download to read offline
Solving Contract Chaos

How Stratus Technologies Addressed Sales
Contracts Challenges
Hosted by SpringCM




© 2010 SPRINGCM INC. ALL RIGHTS RESERVED.
Contracts Survey: Internal Approvers Create
Bottlenecks to Finalizing Contracts

                Nearly half have 3 or more internal approvers




                                            49.2                         2 or fewer
                                                           50.8          3 to 9




                                                   SOURCE: 2011 SALES PRODUCTIVITY
                                                   SURVEY: CONTRACT MANAGEMENT
© 2010 SPRINGCM INC. ALL RIGHTS RESERVED.
                                                   CHALLENGES
Surprises and Challenges Create Delays and
 Negatively Impact Financials
                                            Wide range of issues reported
      Contracts expired before a renewal
             negotiation is begun
              Lost or misplaced contract
Terms and conditions added into a final
  contract that turned out to be non-
    Marking up/editing the wrong draft
None of these situations have occurred
  Missed forecast due to slow to sign
 contract or contract process obstacles
    Non-compliant terms in a final draft
Lack of visibility into contract approvals
      on the client/customer side
                                                        0%   5% 10% 15% 20% 25% 30% 35%
                                                        SOURCE: 2011 SALES PRODUCTIVITY
                                                        SURVEY: CONTRACT MANAGEMENT
© 2010 SPRINGCM INC. ALL RIGHTS RESERVED.               CHALLENGES                        3
Priorities Focus on Control, Productivity and
 Reporting
                                      Wide range of issues viewed as important


    Reducing the time spent chasing contracts                                    2.0
Reducing use of email and email attachments                                       2.1
               Eliminating misplaced, lost contracts                              2.1
Eliminating paper from workflow and process                                       2.1
                 Eliminating lost documents                                         2.2
       Improving visibility into sales contract                                      2.3
                     proceses
Ennsure only most recent copy is being used                                          2.3
                Automating unproductive processes                                    2.3
   Improving internal sales team productivity                                          2.4
  Confidence that terms and provisions are in                                          2.4
                 compliance
    Improving insight into status of contracts                                         2.4
    Having early notice of impending renewals                                           2.5
                                                       SOURCE: 2011 SALES PRODUCTIVITY
                                                       SURVEY: CONTRACT MANAGEMENT
 © 2010 SPRINGCM INC. ALL RIGHTS RESERVED.             CHALLENGES                             4
Stratus contract process




                                 • High tech hardware and software
                                 • Direct and channel




     Types of contracts?                            Contract process?
© 2010 SPRINGCM INC. ALL RIGHTS RESERVED.                               5
Warning signs that it was time to look at
contract management?




          Status on                                           Time spent
         spreadsheets                                        finding status




                                            Surprise terms
© 2010 SPRINGCM INC. ALL RIGHTS RESERVED.                                     6
Warning signs that it was time to look at
contract management?




                Easily track                Easy to implement,
                 contracts                        operate




                 Integration                    Affordable

© 2010 SPRINGCM INC. ALL RIGHTS RESERVED.                        7
Can you describe your implementation?




                Small team




                                            Weeks to implement
© 2010 SPRINGCM INC. ALL RIGHTS RESERVED.                        8
Advice or comments you would
share?




© 2010 SPRINGCM INC. ALL RIGHTS RESERVED.
What’s the impact on your business process?




    More focus on deals                                           Visibility in
           signed                                                 salesforce




                                            Lower risk in terms

© 2010 SPRINGCM INC. ALL RIGHTS RESERVED.                                         10
Questions?
For more on Stratus use of SpringCM, visit
  http://www.springcm.com/sales-contract-management

www.springcm.com
Twitter at @springcm



  © 2010 SPRINGCM INC. ALL RIGHTS RESERVED.                11

More Related Content

Similar to Solving Contract Chaos How Stratus Technologies Addressed Sales Contracts Challenges

2009 open world chooing the right subscription contract
2009 open world chooing the right subscription contract2009 open world chooing the right subscription contract
2009 open world chooing the right subscription contractDZee Solutions
 
Outsourcing Contract Negotiations - Structure, Process & Tools
Outsourcing Contract Negotiations - Structure, Process & ToolsOutsourcing Contract Negotiations - Structure, Process & Tools
Outsourcing Contract Negotiations - Structure, Process & Toolsknowlan
 
2009 08 25_business value of upgrading to oracle e-business suite contracts r...
2009 08 25_business value of upgrading to oracle e-business suite contracts r...2009 08 25_business value of upgrading to oracle e-business suite contracts r...
2009 08 25_business value of upgrading to oracle e-business suite contracts r...DZee Solutions
 
Contract Management for the Manufacturing Sector
Contract Management for the Manufacturing SectorContract Management for the Manufacturing Sector
Contract Management for the Manufacturing SectorDocuCollab
 
[SirionLabs Webinar] Faster Contracts, Better Contracts: Eliminating the Fric...
[SirionLabs Webinar] Faster Contracts, Better Contracts: Eliminating the Fric...[SirionLabs Webinar] Faster Contracts, Better Contracts: Eliminating the Fric...
[SirionLabs Webinar] Faster Contracts, Better Contracts: Eliminating the Fric...SirionLabs
 
Corporate Contracts Case Studies
Corporate Contracts Case StudiesCorporate Contracts Case Studies
Corporate Contracts Case StudiesBrad Simpson
 
Present prof stdy - MANAGEMENT CONTRACTING
Present prof stdy -  MANAGEMENT CONTRACTING Present prof stdy -  MANAGEMENT CONTRACTING
Present prof stdy - MANAGEMENT CONTRACTING Alin Amalin
 
Becoming a CFO Wizard McKeon Sep09
Becoming a CFO Wizard McKeon Sep09Becoming a CFO Wizard McKeon Sep09
Becoming a CFO Wizard McKeon Sep09cmckeon
 
Addressing Contract Management Needs with SharePoint
Addressing Contract Management Needs with SharePointAddressing Contract Management Needs with SharePoint
Addressing Contract Management Needs with SharePointOptimus BT
 
Realisor introduction august 2012
Realisor introduction   august 2012Realisor introduction   august 2012
Realisor introduction august 2012Wovex Limited
 
Driving Standardization Across a Complex Organization
Driving Standardization Across a Complex OrganizationDriving Standardization Across a Complex Organization
Driving Standardization Across a Complex OrganizationApttus
 
SirionLabs Webinar Featuring Forrester - Why Modern Contract Management is a ...
SirionLabs Webinar Featuring Forrester - Why Modern Contract Management is a ...SirionLabs Webinar Featuring Forrester - Why Modern Contract Management is a ...
SirionLabs Webinar Featuring Forrester - Why Modern Contract Management is a ...SirionLabs
 
Modernizing Contract Negotiation for Desired Business Outcomes
Modernizing Contract Negotiation for Desired Business Outcomes Modernizing Contract Negotiation for Desired Business Outcomes
Modernizing Contract Negotiation for Desired Business Outcomes Cogneesol
 
Neojurix contract management
Neojurix contract managementNeojurix contract management
Neojurix contract managementNehaa Satalkar
 
Contract Management During the Pandemic
Contract Management During the PandemicContract Management During the Pandemic
Contract Management During the PandemicDocuCollab
 
Bolton Sox Article
Bolton Sox ArticleBolton Sox Article
Bolton Sox Articledbolton007
 
Contract lifecycle management webinar with cignex 22 apr2010
Contract lifecycle management webinar with cignex 22 apr2010Contract lifecycle management webinar with cignex 22 apr2010
Contract lifecycle management webinar with cignex 22 apr2010Alfresco Software
 
2010 oow contracts_sig
2010 oow contracts_sig2010 oow contracts_sig
2010 oow contracts_sigDZee Solutions
 
MindTree Considers Leading Enterprise Contract Management Software
MindTree Considers Leading Enterprise Contract Management SoftwareMindTree Considers Leading Enterprise Contract Management Software
MindTree Considers Leading Enterprise Contract Management SoftwareIcertis
 
2011 open world oracle update_sales_and_service_contracts
2011 open world oracle update_sales_and_service_contracts2011 open world oracle update_sales_and_service_contracts
2011 open world oracle update_sales_and_service_contractsDZee Solutions
 

Similar to Solving Contract Chaos How Stratus Technologies Addressed Sales Contracts Challenges (20)

2009 open world chooing the right subscription contract
2009 open world chooing the right subscription contract2009 open world chooing the right subscription contract
2009 open world chooing the right subscription contract
 
Outsourcing Contract Negotiations - Structure, Process & Tools
Outsourcing Contract Negotiations - Structure, Process & ToolsOutsourcing Contract Negotiations - Structure, Process & Tools
Outsourcing Contract Negotiations - Structure, Process & Tools
 
2009 08 25_business value of upgrading to oracle e-business suite contracts r...
2009 08 25_business value of upgrading to oracle e-business suite contracts r...2009 08 25_business value of upgrading to oracle e-business suite contracts r...
2009 08 25_business value of upgrading to oracle e-business suite contracts r...
 
Contract Management for the Manufacturing Sector
Contract Management for the Manufacturing SectorContract Management for the Manufacturing Sector
Contract Management for the Manufacturing Sector
 
[SirionLabs Webinar] Faster Contracts, Better Contracts: Eliminating the Fric...
[SirionLabs Webinar] Faster Contracts, Better Contracts: Eliminating the Fric...[SirionLabs Webinar] Faster Contracts, Better Contracts: Eliminating the Fric...
[SirionLabs Webinar] Faster Contracts, Better Contracts: Eliminating the Fric...
 
Corporate Contracts Case Studies
Corporate Contracts Case StudiesCorporate Contracts Case Studies
Corporate Contracts Case Studies
 
Present prof stdy - MANAGEMENT CONTRACTING
Present prof stdy -  MANAGEMENT CONTRACTING Present prof stdy -  MANAGEMENT CONTRACTING
Present prof stdy - MANAGEMENT CONTRACTING
 
Becoming a CFO Wizard McKeon Sep09
Becoming a CFO Wizard McKeon Sep09Becoming a CFO Wizard McKeon Sep09
Becoming a CFO Wizard McKeon Sep09
 
Addressing Contract Management Needs with SharePoint
Addressing Contract Management Needs with SharePointAddressing Contract Management Needs with SharePoint
Addressing Contract Management Needs with SharePoint
 
Realisor introduction august 2012
Realisor introduction   august 2012Realisor introduction   august 2012
Realisor introduction august 2012
 
Driving Standardization Across a Complex Organization
Driving Standardization Across a Complex OrganizationDriving Standardization Across a Complex Organization
Driving Standardization Across a Complex Organization
 
SirionLabs Webinar Featuring Forrester - Why Modern Contract Management is a ...
SirionLabs Webinar Featuring Forrester - Why Modern Contract Management is a ...SirionLabs Webinar Featuring Forrester - Why Modern Contract Management is a ...
SirionLabs Webinar Featuring Forrester - Why Modern Contract Management is a ...
 
Modernizing Contract Negotiation for Desired Business Outcomes
Modernizing Contract Negotiation for Desired Business Outcomes Modernizing Contract Negotiation for Desired Business Outcomes
Modernizing Contract Negotiation for Desired Business Outcomes
 
Neojurix contract management
Neojurix contract managementNeojurix contract management
Neojurix contract management
 
Contract Management During the Pandemic
Contract Management During the PandemicContract Management During the Pandemic
Contract Management During the Pandemic
 
Bolton Sox Article
Bolton Sox ArticleBolton Sox Article
Bolton Sox Article
 
Contract lifecycle management webinar with cignex 22 apr2010
Contract lifecycle management webinar with cignex 22 apr2010Contract lifecycle management webinar with cignex 22 apr2010
Contract lifecycle management webinar with cignex 22 apr2010
 
2010 oow contracts_sig
2010 oow contracts_sig2010 oow contracts_sig
2010 oow contracts_sig
 
MindTree Considers Leading Enterprise Contract Management Software
MindTree Considers Leading Enterprise Contract Management SoftwareMindTree Considers Leading Enterprise Contract Management Software
MindTree Considers Leading Enterprise Contract Management Software
 
2011 open world oracle update_sales_and_service_contracts
2011 open world oracle update_sales_and_service_contracts2011 open world oracle update_sales_and_service_contracts
2011 open world oracle update_sales_and_service_contracts
 

More from Roger Bottum

Hope is Not a Strategy - Cloud and Mobile
Hope is Not a Strategy - Cloud and MobileHope is Not a Strategy - Cloud and Mobile
Hope is Not a Strategy - Cloud and MobileRoger Bottum
 
Content: The Fuel for Better Content Marketing
Content: The Fuel for Better Content MarketingContent: The Fuel for Better Content Marketing
Content: The Fuel for Better Content MarketingRoger Bottum
 
Putting Content to Work on the Go
Putting Content to Work on the GoPutting Content to Work on the Go
Putting Content to Work on the GoRoger Bottum
 
Dynamic Case Management: Taming Untamed Processes with SpringCM and Forrester...
Dynamic Case Management: Taming Untamed Processes with SpringCM and Forrester...Dynamic Case Management: Taming Untamed Processes with SpringCM and Forrester...
Dynamic Case Management: Taming Untamed Processes with SpringCM and Forrester...Roger Bottum
 
Introduction to cloud content management
Introduction to cloud content managementIntroduction to cloud content management
Introduction to cloud content managementRoger Bottum
 
Cloud delivery transforming enterprise content management
Cloud delivery transforming enterprise content managementCloud delivery transforming enterprise content management
Cloud delivery transforming enterprise content managementRoger Bottum
 
Springcmsharepointclouddecisionframework2010 100415170826 Phpapp01
Springcmsharepointclouddecisionframework2010 100415170826 Phpapp01Springcmsharepointclouddecisionframework2010 100415170826 Phpapp01
Springcmsharepointclouddecisionframework2010 100415170826 Phpapp01Roger Bottum
 
Webinar Share Point2 Work Final
Webinar Share Point2 Work FinalWebinar Share Point2 Work Final
Webinar Share Point2 Work FinalRoger Bottum
 
Soft Summit 2008 Nov 06 08 Revised
Soft Summit 2008 Nov 06 08 RevisedSoft Summit 2008 Nov 06 08 Revised
Soft Summit 2008 Nov 06 08 RevisedRoger Bottum
 

More from Roger Bottum (9)

Hope is Not a Strategy - Cloud and Mobile
Hope is Not a Strategy - Cloud and MobileHope is Not a Strategy - Cloud and Mobile
Hope is Not a Strategy - Cloud and Mobile
 
Content: The Fuel for Better Content Marketing
Content: The Fuel for Better Content MarketingContent: The Fuel for Better Content Marketing
Content: The Fuel for Better Content Marketing
 
Putting Content to Work on the Go
Putting Content to Work on the GoPutting Content to Work on the Go
Putting Content to Work on the Go
 
Dynamic Case Management: Taming Untamed Processes with SpringCM and Forrester...
Dynamic Case Management: Taming Untamed Processes with SpringCM and Forrester...Dynamic Case Management: Taming Untamed Processes with SpringCM and Forrester...
Dynamic Case Management: Taming Untamed Processes with SpringCM and Forrester...
 
Introduction to cloud content management
Introduction to cloud content managementIntroduction to cloud content management
Introduction to cloud content management
 
Cloud delivery transforming enterprise content management
Cloud delivery transforming enterprise content managementCloud delivery transforming enterprise content management
Cloud delivery transforming enterprise content management
 
Springcmsharepointclouddecisionframework2010 100415170826 Phpapp01
Springcmsharepointclouddecisionframework2010 100415170826 Phpapp01Springcmsharepointclouddecisionframework2010 100415170826 Phpapp01
Springcmsharepointclouddecisionframework2010 100415170826 Phpapp01
 
Webinar Share Point2 Work Final
Webinar Share Point2 Work FinalWebinar Share Point2 Work Final
Webinar Share Point2 Work Final
 
Soft Summit 2008 Nov 06 08 Revised
Soft Summit 2008 Nov 06 08 RevisedSoft Summit 2008 Nov 06 08 Revised
Soft Summit 2008 Nov 06 08 Revised
 

Solving Contract Chaos How Stratus Technologies Addressed Sales Contracts Challenges

  • 1. Solving Contract Chaos How Stratus Technologies Addressed Sales Contracts Challenges Hosted by SpringCM © 2010 SPRINGCM INC. ALL RIGHTS RESERVED.
  • 2. Contracts Survey: Internal Approvers Create Bottlenecks to Finalizing Contracts Nearly half have 3 or more internal approvers 49.2 2 or fewer 50.8 3 to 9 SOURCE: 2011 SALES PRODUCTIVITY SURVEY: CONTRACT MANAGEMENT © 2010 SPRINGCM INC. ALL RIGHTS RESERVED. CHALLENGES
  • 3. Surprises and Challenges Create Delays and Negatively Impact Financials Wide range of issues reported Contracts expired before a renewal negotiation is begun Lost or misplaced contract Terms and conditions added into a final contract that turned out to be non- Marking up/editing the wrong draft None of these situations have occurred Missed forecast due to slow to sign contract or contract process obstacles Non-compliant terms in a final draft Lack of visibility into contract approvals on the client/customer side 0% 5% 10% 15% 20% 25% 30% 35% SOURCE: 2011 SALES PRODUCTIVITY SURVEY: CONTRACT MANAGEMENT © 2010 SPRINGCM INC. ALL RIGHTS RESERVED. CHALLENGES 3
  • 4. Priorities Focus on Control, Productivity and Reporting Wide range of issues viewed as important Reducing the time spent chasing contracts 2.0 Reducing use of email and email attachments 2.1 Eliminating misplaced, lost contracts 2.1 Eliminating paper from workflow and process 2.1 Eliminating lost documents 2.2 Improving visibility into sales contract 2.3 proceses Ennsure only most recent copy is being used 2.3 Automating unproductive processes 2.3 Improving internal sales team productivity 2.4 Confidence that terms and provisions are in 2.4 compliance Improving insight into status of contracts 2.4 Having early notice of impending renewals 2.5 SOURCE: 2011 SALES PRODUCTIVITY SURVEY: CONTRACT MANAGEMENT © 2010 SPRINGCM INC. ALL RIGHTS RESERVED. CHALLENGES 4
  • 5. Stratus contract process • High tech hardware and software • Direct and channel Types of contracts? Contract process? © 2010 SPRINGCM INC. ALL RIGHTS RESERVED. 5
  • 6. Warning signs that it was time to look at contract management? Status on Time spent spreadsheets finding status Surprise terms © 2010 SPRINGCM INC. ALL RIGHTS RESERVED. 6
  • 7. Warning signs that it was time to look at contract management? Easily track Easy to implement, contracts operate Integration Affordable © 2010 SPRINGCM INC. ALL RIGHTS RESERVED. 7
  • 8. Can you describe your implementation? Small team Weeks to implement © 2010 SPRINGCM INC. ALL RIGHTS RESERVED. 8
  • 9. Advice or comments you would share? © 2010 SPRINGCM INC. ALL RIGHTS RESERVED.
  • 10. What’s the impact on your business process? More focus on deals Visibility in signed salesforce Lower risk in terms © 2010 SPRINGCM INC. ALL RIGHTS RESERVED. 10
  • 11. Questions? For more on Stratus use of SpringCM, visit http://www.springcm.com/sales-contract-management www.springcm.com Twitter at @springcm © 2010 SPRINGCM INC. ALL RIGHTS RESERVED. 11