The document summarizes the winners of the World Communication Awards 2013. It lists the award categories and winners, which include awards for CEO of the Year, Best Global Operator, Best Mobile Operator, Best Wholesale Carrier, The User's Choice, Best Place to Work, and others. It concludes by thanking sponsors and providing information on how to get involved in the 2014 awards.
16. BEST CUSTOMER CARE: Virtela
Presenter: WCA sponsor Paul Joyce of Orange Business Services
17. BEST CONTENT SERVICE: Portugal Telecom (Meo)
Presenter, Brendan Ives of WCA sponsor TeliaSonera International Carrier
18. BEST CONSUMER SERVICE: Smart Communications
Presenter, Roland da Silva, Independent Strategic Advisor & TT Conference Chair
19. BEST CLOUD SERVICE: Orange Business Services
Presenter: Nick Wood, Deputy Editor - Total Telecom
20. BEST BRAND CAMPAIGN: Bangalink
Presenter: Mark Thompson of sponsor Samsung Networks Europe
21. Roll of Honour 2013
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BEST BRAND CAMPAIGN sponsored by Samsung Networks Europe
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BEST CLOUD SERVICE
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Digicel (Papua New Guinea)
BEST SMALL BUSINESS SERVICE
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Orange Business Services (Le cloud pro)
Ooredoo
BEST GLOBAL OPERATOR sponsored by Ericsson
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Tata Communications
BEST MOBILE OPERATOR
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NTT Com
BEST WHOLESALE CARRIER
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TeliaSonera International Carrier
USER’S CHOICE
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AT&T (small cells)
BEST OPERATOR IN A DEVELOPING MARKET sponsored by NTT
Communications
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Digicel (Haiti Education Improvement Initiative)
BEST PLACE TO WORK
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Orange Business Services (Intelligent Apps Enabler)
BEST NETWORK OPERATION INITIATIVE
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Safaricom (e-waste management programme)
THE SOCIAL CONTRIBUTION AWARD
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Globe Telecom
BEST ENTERPRISE SERVICE
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BT (London Olympic Games)
GREEN AWARD
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Virtela (Customer Care Program)
BEST CUSTOMER EXPERIENCE sponsored by Tata Communications
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Ciena (GeoMesh)
PROJECT OF THE YEAR
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Portugal Telecom (Meo)
BEST CUSTOMER CARE sponsored by Orange Business Services
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Smart Communications (SmartNet)
BEST CONTENT SERVICE sponsored by TeliaSonera International Carrier
THE INNOVATION AWARD sponsored by TalkTalk Business
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Orange Business Services (Flexible Contact Center)
BEST CONSUMER SERVICE
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Banglalink
Orange Business Services
CEO of the YEAR sponsored by Huawei
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Olaf Swantee - EE